IT Central Station is now PeerSpot: Here's why

Top 8 Application Performance Management (APM) Tools

DynatraceDatadogAppDynamicsAternityNew Relic APMITRS GeneosAzure MonitorApica Synthetic
  1. leader badge
    The visibility that it provides is most valuable.Dynatrace is stable.
  2. leader badge
    Datadog is constantly adding new features. Most of the features in the way Datadog does monitoring are commendable and that is the reason we choose it. We did some comparisons before picking Datadog. Datadog was recommended based on the features provided.
  3. Buyer's Guide
    Application Performance Management (APM)
    May 2022
    Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: May 2022.
    598,116 professionals have used our research since 2012.
  4. leader badge
    The best feature of AppDynamics is the analytics, which gives us the business insights of the application. We're a large organization, so we appreciate AppDynamics' wide coverage. It may not work in all areas, but it has broad coverage. We can use the same dataset for different use case aspects. That is the beauty of AppDynamics. You can coordinate APM, EUM, and infrastructure through one dataset.
  5. The infrastructure data, especially the CPU and memory data, is per second, which makes it outstanding as compared to other solutions. Its licensing cost is very low for us.
  6. The stability of New Relic APM is very good.The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information.
  7. The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses.
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    Use our free recommendation engine to learn which Application Performance Management (APM) solutions are best for your needs.
    598,116 professionals have used our research since 2012.
  9. The most valuable features of Azure Monitor are the login analytics workspace and we can write any kind of custom queries in order to receive the data that is inserted into the login analytics workspace, diagnostic settings, et cetera.
  10. There are several features that are really good. The first one is the flexibility and the advanced configuration that Apica offers when it comes to configuring synthetic checks. It provides the ability to customize how the check should be performed and it is very flexible in the number of synthetic locations that it can use. It allows us to run scripts from different locations all over the world, and they have a really good number of these locations.

Advice From The Community

Read answers to top Application Performance Management (APM) questions. 598,116 professionals have gotten help from our community of experts.
Menachem D Pritzker - PeerSpot reviewer
Menachem D Pritzker
Director of Growth
PeerSpot (formerly IT Central Station)
Below are the rankings. What do you think? Gartner reports these four solutions as Leaders: Cisco (AppDynamics) Dynatrace New Relic Broadcom These are the Visionaries: Splunk (SignalFx) Datadog Only one Challenger: Microsoft Eight Niche Players: Riverbed (Aternity) IBM Ins...
Read More »
Tjeerd Saijoen - PeerSpot reviewer
Tjeerd SaijoenIf you ask what I think of the 2020 Gartner Magic Quadrant, after more than 30… more »
6 Answers
Rony_Sklar - PeerSpot reviewer
Rony_Sklar
PeerSpot (formerly IT Central Station)

Hi community members,

I have some questions for you: 

What is ITOM? How does it differ from ITSM? 

Which products would you recommend to make up a fully defined ITOM suite?

reviewer277275 - PeerSpot reviewer
reviewer277275IT operations management (ITOM) software is intended to represent all the tools… more »
6 Answers
SystemsEngineer234z - PeerSpot reviewer
SystemsEngineer234z
Principal Enterprise Systems Engineer at a healthcare company with 10,001+ employees
Hi everyone, I'm looking to purchase an APM solution, and looking for some feedback. I've shortlisted AppDynamics, New Relic, Dynatrace, Datadog, as well as some others like Big Panda and Corelogic that might be used to bolt on as value add. I have experience with AppDynamics, Datadog and Dynat...
Read More »
reviewer1352679 - PeerSpot reviewer
reviewer1352679There are many factors and we know little about your requirements (size of org… more »
5 Answers
reviewer1738488 - PeerSpot reviewer
Software Engineer at Thomson Reuters
Mar 15 2022

Hi peers,

Which solutions are the leaders of Gartner MQ for Application Performance Management in 2021? What do you think of their choice of companies?

Thanks!

Dawid Van Der Merwe - PeerSpot reviewer
Dawid Van Der MerweDynatrace, Cisco/AppDynamics, New Relic & Datadog. A few questions to keep… more »
7 Answers
Nurit Sherman - PeerSpot reviewer
Nurit Sherman
Content Specialist
PeerSpot (formerly IT Central Station)

We all know that it's important to try out software as part of the buying process. Do you have any advice for the community about the best way to conduct a trial or POC? How do you conduct a trial effectively? Are there any mistakes to avoid?

SureshRamaswamy - PeerSpot reviewer
SureshRamaswamyYour questions are about 'how to trial effectively' and 'avoid mistakes' so… more »
11 Answers
Rony_Sklar - PeerSpot reviewer
Rony_Sklar
PeerSpot (formerly IT Central Station)

Hi peers, 

How is synthetic monitoring used in Application Performance Management (APM)? 

How does it differ from real user monitoring?

NetworkOb0a3 - PeerSpot reviewer
NetworkOb0a3I think different shops may use the term differently. In regards to an industry… more »
10 Answers
Rony_Sklar - PeerSpot reviewer
Rony_Sklar
PeerSpot (formerly IT Central Station)

Hi peers,

With so many APM tools available, it can be hard for businesses to choose the right one for their needs. 

With this in mind, what is your favorite APM tool that you would happily recommend to others? 

What makes it your tool of choice?

Hani Khalil - PeerSpot reviewer
Hani KhalilI have tested a lot of APM tools and most of it are doing the same job in… more »
11 Answers

Application Performance Management (APM) Articles

Evgeny Belenky - PeerSpot reviewer
Evgeny Belenky
PeerSpot (formerly IT Central Station)
May 17 2022
Hi community members, As usual, this new Community Spotlight shares with you the latest articles, questions and trending discussions from your peers. Trending See what is trending at the moment and chime in to discuss! Top 8 Extended Detection and Response (XDR) Tools 2022 Would you reco...
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Ravi Suvvari - PeerSpot reviewer
Ravi SuvvariGreat, good to hear!
1 Comment
Shibu Babuchandran - PeerSpot reviewer
Shibu Babuchandran
Regional Manager/ Service Delivery at ASPL Info Services
What Is AIOps? AIOps is the practice of applying analytics and machine learning to big data to automate and improve IT operations. These new learning systems can analyze massive amounts of network and machine data to find patterns not always identified by human operators. These patterns can bo...
Read More »
Jairo Willian Pereira - PeerSpot reviewer
Jairo Willian PereiraI always like this order a lot: "Consider People and Process" and only after… more »
Evgeny Belenky - PeerSpot reviewer
Evgeny BelenkyGreat article, @Shibu Babuchandran! Thank you for sharing your knowledge with… more »
2 Comments
Tjeerd Saijoen - PeerSpot reviewer
Tjeerd Saijoen
CEO at Rufusforyou
ICT is getting more and more complex: today I have several systems in Chicago, several more in Amsterdam and if you need to protect your environment you will need to check on-premises, the cloud at Amazon, and the cloud at Microsoft Azure.  Why is Performance related to security? For the foll...
Read More »
Shibu Babuchandran - PeerSpot reviewer
Shibu BabuchandranVery good insights about correlation for security with performance.
Johann Delaunay - PeerSpot reviewer
Johann DelaunayInteresting positioning and way of thinking, thank you very much for the… more »
2 Comments
Tjeerd Saijoen - PeerSpot reviewer
Tjeerd Saijoen
CEO at Rufusforyou
How are security and performance related to each other? Today a lot of monitor vendors are on the market, most of the time they focus on a particular area, for example, APM (Application Performance Monitoring) or Infrastructure monitoring. Is this enough to detect and fix all problems? Now our ...
Read More »
Caleb Miller - PeerSpot reviewer
Caleb MillerGood article, but the spelling and grammatical errors are pretty blatant.
1 Comment
Tjeerd Saijoen - PeerSpot reviewer
Tjeerd Saijoen
CEO at Rufusforyou
End-users can connect with different options: by cloud (AWS, Microsoft Azure or other cloud providers), by a SaaS solution or from their own datacenter. The next option is Multi Cloud and hybrid - this makes it difficult to find reasons for a performance problem.  Now users have to deal with m...
Read More »

Application Performance Management (APM) Topics

Why is application performance management important?

Application environments can be complex, but users will always expect apps to work regardless of time, which device they are using, or where they are located. Thus, monitoring the performance of business-critical apps is crucial to helping your business thrive and remain competitive. APM is an important solution used to ensure your applications can continue to meet your end-users expectations.

How does application performance monitoring work?

Application performance monitoring tools analyze how applications perform in order to determine if they are behaving correctly. If an app is not working appropriately, data and metadata are collected on the source of the issue. That data is then analyzed to observe its impact on the business and the information is then used for troubleshooting issues and optimizing performance levels. To do this, various types of instrumentation are used (such as distributed tracing of end-to-end transactions, agents for tracing Java or .NET code, APIs for observability, cloud or other platforms, etc.). The conclusive data and application performance metrics are usually visualized via intuitive dashboards. If and when performance levels exceed automatically-defined baselines, organizations can resolve issues by tracing transaction performance across their distributed infrastructure and can also utilize application mapping visualizations to clearly understand the dynamic and complex relationships between relevant components.

What are application performance metrics?

Measuring the performance of your applications involves the following metrics:

  • User satisfaction/Apdex Scores: Apdex (application performance index) score helps specify goals for how long a specific transaction of web request should take. The transactions are then categorized into fast, sluggish, slow, or failed requests and scored from 0 to 1.
  • Response time: Average response times are useful to track application performance.
  • Error rates: This is a critical app performance metric that helps you monitor errors before they affect your end-users. Error rates can be tracked via HTTP error %, logged exceptions, and thrown exceptions.
  • Application instances: Having a count of how many application instances are running is important if your application scales up or down in the cloud. This can save money for your organization during off-peak times, and can also ensure your application scales appropriately to meet demand.
  • Request rates: Knowing how much traffic your application receives can impact the success of your application. Request rates can help you understand the dynamics of your application’s scalability. By monitoring the request rate, you can also detect spikes or inactivity.
  • CPU usage: Application and server CPU usage is a critical performance metric. Observing CPU usage will alert your teams of performance monitoring issues. It is especially important to them per server, but also to track them as an aggregate across individually deployed instances of your application.
  • Application availability: This form of monitoring is a useful method to measure uptime for service level agreements (SLA). For web applications, this can be done via a scheduled HTTP check, which can monitor status codes and response times, and can search for specific content on web pages.
  • Garbage collection: For applications written in C#, .NET, or other programming languages that utilize garbage collection, it can create performance problems such as causing your process to suspend or using a lot of CPU.
How do you test application performance?

It is important to test your application performance to prevent bottlenecks and ensure a seamless end-user experience. To test your application performance you need to:

  • Identify the testing environment: Identify software, hardware, and network configurations.
  • Identify performance metrics: Beyond response time, throughput, and constraint metrics, determine the other success criteria for your performance testing.
  • Design your performance tests: Plan different performance test scenarios while keeping in mind account user variabilities, testing data, and target metrics.
  • Configuration: Configure the test environment and the instruments necessary to monitor your resources.
  • Implement your test design: After you have created your test model, implement your test design and develop the tests.
  • Execute: When you run the performance tests, make sure to monitor and capture the data generated.
  • Retest: Analyze, report, and then retest the data. Run performance tests again using the original defined parameters as well as different parameters. Then, share the results.
Application Performance Monitoring Solutions

The best application performance monitoring solutions (APM) are important for proactively monitoring and managing a software application’s performance and availability. APM’s scope further includes performance measurement for virtually any IT asset that affects end user experience. The sign of the best APM tools are that they detect application performance issues in order to adhere to an agreed-upon service level. In particular, APM is focused on app response times under various load conditions. As part of this, APM also measures the compute resources required to support a given level of load.

According to members of the IT Central Station (soon to be Peerspot) community, the best APM vendors serve multiple masters. Developers need to understand app performance characteristics in order to ensure an optimal software experience for end users. Business managers and IT department leaders use APM data to help make decisions about infrastructure and architecture.

As applications grow more complex and interdependent, application performance monitoring users express high expectations for potential APM toolsets. Accessibility, manageability and scalability are essential. Users argue that an effective APM tool must give business stakeholders accurate, understandable data while allowing developers to dive deeply into stored data over the long term.

DevOps users want app performance management tools to measure the deep internal transactions that take place inside an application or between integrated system elements. They want APM data in real time, across multiple application tiers, with transparency along the entire application process chain. Some refer to this as “full stack tracing.”

Ideally, APM data should be measured against user experience as a key performance indicator. For example, if a bottleneck is being caused by database latency, users want to understand the root cause so they can fix it immediately. This might require an alerting based on patterns and “baselining.”

Some expect APM tools to enable the discovery of complex distributed application architecture or even microservices and containers. After all, not all application architecture is known at the outset, and it certainly changes over time. Users need APM tools to be proactive whether they are used in dev, test, QA or production environments.

The APM toolset itself should have low impact on application performance. The measurements it takes have to be easy to interpret and place into a business-friendly reporting output. For instance, IT Central Station members suggest that APM tools should offer a predefined customizable reporting capability, with high visibility and a capacity to export and report on large quantities of raw data.

Benefits of Application Performance Management Tools

Application performance management tools include a long list of benefits. Below are some of the most reputable ones:

  • Visibility: With APM tools, you gain visibility across your entire application stack. You have access to the complete infrastructure, front-end, and back-end, and cloud components to ensure your application can perform at its best.
  • Performance insights: When you implement an APM solution, you are alerted when performance deviates from its typical normal behavior, or when anomalies are detected so you can quickly remediate any issues.
  • Root-cause analysis: A good APM tool will allow you to identify what caused an issue and where it is coming from.
  • Early prediction: Application performance management tools will equip your IT teams with the information they need to tackle potential performance issues ahead of time so that they can be proactively prevented. An APM tool will use a combination of historical data and advanced metrics to highlight vulnerabilities, root causes, and trouble areas before they evolve into bigger, more significant problems.
  • Monitor third-party applications: Ensure that service level agreements (SLAs) are being met. Through the use of advanced analytics, APM can alert you when a third-party service is identified as the root cause of a performance issue. With this information at hand, you can react with a faster response time and modify or remove any problematic assets.
  • Deeper understanding of user experiences: Synthetic and real-user monitoring help predict user behavior paths so you can identify areas in need of optimization to improve a user’s experience.
Features of Application Performance Management Tools

A great application performance management tool will include features that will help you optimize the success of your organization.

  • Artificial intelligence (AI) and machine learning (ML): When an APM tool uses AI and ML to monitor your application’s performance, it allows you to be proactive in resolving issues before they emerge into major problems.
  • Automatic business transaction identification: This feature should not be overlooked. Without being able to identify and display application transactions, you lack the ability to prioritize problems and risk flying blind in alert storms.
  • Customer interaction information: For customer-facing applications, this feature will provide access to the customer numbers or locations via easy data queries, customized dashboards, or report creation capabilities.
  • Automated issue remediation: A good APM feature to have is the facilitation of automated issue remediations which can help your organization automatically run defined actions to help resolve issues before they negatively impact your business. An APM tool can mitigate the impact of a problem using features that facilitate extra capacity where needed when auto-scaling in the cloud.

Other critical features to consider are easy deployment, a user-friendly interface, privacy regulations support, and real-time analysis.

Buyer's Guide
Application Performance Management (APM)
May 2022
Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: May 2022.
598,116 professionals have used our research since 2012.