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Dynatrace vs LogicMonitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Dynatrace boosts efficiency and cuts costs through automation, tool consolidation, enhanced monitoring, and improved application performance and stability.
Sentiment score
7.3
LogicMonitor enhanced efficiency and productivity by reducing costs, false alerts, and downtime, improving service quality and decision-making.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
The return is more of value and savings in preventing costly downtime, making the savings of about $60,000 which we would have lost without LogicMonitor, and in IT staff efficiency, we save approximately 15 hours a week.
I can definitely notice a difference in our posture, uptime, and ability to solve problems and resolve outages much quicker since we have had LogicMonitor in place.
 

Customer Service

Sentiment score
7.1
Dynatrace's support is friendly, knowledgeable, and responsive, though complex issues sometimes face extended resolution times.
Sentiment score
7.7
LogicMonitor support is efficient and knowledgeable, offering 24/7 service with varied levels, including premium, but faces regional service differences.
They have a good reputation, and the support is commendable.
The technical support from Dynatrace is excellent.
For Dynatrace tech support, we have a dedicated team here, which is easily reachable.
Customer support is on point and very well trained.
The product mostly just works without issues.
Customer support is good, but escalations within customer support are not so good.
 

Scalability Issues

Sentiment score
7.2
Dynatrace is highly scalable, handling large-scale environments efficiently with minimal overhead, though scaling costs can be a concern.
Sentiment score
7.8
LogicMonitor ensures efficient scaling and growth support with smooth onboarding, automation, despite some limitations in widgets and data collection.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
They are not licensed, so you could deploy one collector or 1,000 collectors for the same cost.
LogicMonitor scales well
 

Stability Issues

Sentiment score
7.5
Dynatrace is highly stable, with users praising its reliability, quick support for issues, and proactive development efforts.
Sentiment score
8.2
LogicMonitor is praised for its stability, minimal outages, seamless operation, proactive updates, and strong performance across infrastructures.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
There have been no stability issues with Dynatrace.
It is very stable. I have never seen LogicMonitor itself go down.
 

Room For Improvement

Dynatrace users seek improved .NET support, customization, performance, security, integrations, support, pricing clarity, and interface simplification.
Users seek enhanced logic, customization, automation, mobile experiences, integration, deployment clarity, and logging in LogicMonitor.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
I'm specifically looking at AIOps and how we can monitor AIOps-related things, considering we have LLMs and all that stuff.
They have been the pioneers from inception, and they remain at the top of the Gartner chart.
I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface.
The container monitoring seems to be really behind compared to some bespoke cloud-native monitoring solutions that are designed around Kubernetes, containers, and ephemeral environments.
LogicMonitor can be improved by having more meetings with customers to find out what they really need.
 

Setup Cost

Dynatrace offers advanced monitoring but can be costly due to a complex pricing model and potential scaling expenses.
LogicMonitor provides affordable enterprise pricing based on devices, though cloud licensing can be confusing and costly for large deployments.
Dynatrace is known to be costly, which delayed its integration into our system.
If I would ask you to rate price from 1 to 10, where 1 is cheap and 10 is expensive, how many points would you give to it?
I experienced no issues with pricing, setup cost, and licensing; it was very transparent, and the licensing model is very clear and easy to understand.
 

Valuable Features

Dynatrace excels in transaction tracing, AI analysis, and comprehensive visibility, enhancing operational efficiency with real-time insights and easy deployment.
LogicMonitor excels in customizable dashboards, flexible data monitoring, effective alerts, reporting, and integration, offering comprehensive control and ease of use.
The integration with Power BI for generating detailed reports is a standout feature.
Dynatrace's AI-driven Davis engine absolutely helps identify performance issues by showing root cause analysis for us up to 200%; whatever is integrated, if it is visible, it can stitch and show.
Graduation features offered by Dynatrace provide a single view and can connect with many other monitoring systems.
The dynamic alerting and root cause analysis have helped us fix issues before they cause a full-blown outage or degrade performance for end users.
If you need to troubleshoot, or if the Logic Module does not work exactly as needed, you can go in, look at the code, and fork that Logic Module to adjust the Groovy code to do exactly what you need.
The best features LogicMonitor offers include the single pane of glass, the constant improvements to the features within LogicMonitor, as well as the excellent support and the ability to actually get hold of the developers of their specific products or features within the tool.
 

Categories and Ranking

Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Ranking in Container Monitoring
2nd
Ranking in AIOps
3rd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
350
Ranking in other categories
Log Management (11th), Mobile APM (2nd)
LogicMonitor
Ranking in Application Performance Monitoring (APM) and Observability
23rd
Ranking in Container Monitoring
6th
Ranking in AIOps
11th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
29
Ranking in other categories
Network Monitoring Software (19th), IT Infrastructure Monitoring (16th), Cloud Monitoring Software (14th)
 

Mindshare comparison

As of November 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 8.1%, down from 11.8% compared to the previous year. The mindshare of LogicMonitor is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Dynatrace8.1%
LogicMonitor0.8%
Other91.1%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Maxwell Miya - PeerSpot reviewer
Has improved service reliability and reduced downtime by providing full visibility into infrastructure
I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface. This would go a long way, as would introducing a usage-based pricing model for data ingestion, per GB of metrics or logs alongside a device-based model similar to New Relic, which would be more attractive for cloud-native companies with dynamic infrastructure. While dynamic alerting is great, the overall alerting system can be complex to configure. If LogicMonitor looks into going beyond the topology-based correlation to include AI that can group related alerts from different parts of the stack into a single probable cause incident, that will significantly improve the system.
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
10%
Manufacturing Company
8%
Government
7%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
10%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business76
Midsize Enterprise50
Large Enterprise289
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise10
Large Enterprise9
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What do you like most about LogicMonitor?
LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...
What is your experience regarding pricing and costs for LogicMonitor?
The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...
 

Comparisons

 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Find out what your peers are saying about Dynatrace vs. LogicMonitor and other solutions. Updated: October 2025.
872,869 professionals have used our research since 2012.