WhatsUp Gold vs Zabbix comparison

"The most valuable feature is the monitoring of resources."

"WhatsUp Gold is very easy to deploy."

"It handles the basics of monitoring."

"The most valuable features are network bandwidth monitoring and monitoring device health."

"The user interface is good enough."

"The solution effectively monitors network devices and servers."

"Auto scanning is most valuable. It looks for rogue devices on your network."

"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."

"The product is very stable."

"The resource usage, CPU utilization, disk usage, network monitoring, network performance, and alerting features are invaluable."

"The flexibility of this solution is amazing."

"It's a very reliable platform and we've never had any issues regarding the scalability or the stability of Zabbix."

"We value the auto-host discovery, template import, bulk import/export features. Newer versions also add nice features, such as multi-IP per host."

"Zabbix is a cost-effective solution. We're a small organization with a few dozen devices to monitor, and it was available for free. We can see what we need. We haven't done an in-depth analysis on it, but we're currently okay with the product."

"Every new asset placed in the environment can be automatically detected, predicting human failures."

"The solution allows you to configure and customize how you want to collect information from servers or other systems."

"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."

"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."

"We can never achieve or get a good picture of the network topology."

"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."

"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."

"Regional product team support is not very good."

"The interface needs some work."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."

"The user interface could be better."

"When it comes to troubleshooting or technical support, there is usually some time lag."

"​I would like to better be able to monitor Oracle processes.​"

"The user web interface is a little bit too basic, we need to link Zabbix to Grafana to have more options, such as graphs and charts. The interface needs to be improved. Additionally, there could be better integration with Grafana API."

"Zabbix claims that there is an auto-discovery process but my team member was facing difficulty and was told that it's not really automatic, and there are some manual steps."

"We had some scalability issues with a large number of nodes."

"Zabbix isn't a great tool for cloud-specific monitoring - its connection to public clouds needs to be improved. Other areas for improvement would be the lack of dashboards and integrations."

"The price of WhatsUp Gold is good."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"Pricing is reasonable compared to other products."

"This is a well priced solution."

"There is a license needed to use WhatsUp Gold."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"I use the tool's free version."

"We were searching for an open source solution and Zabbix fit the bill because it is free and open source under the GPL license."

"I was using the free, Community Edition."

"This solution is completely open-source, so it is quite affordable."

"There is a license required for this solution and we pay annually for our license."

"The solution is free. However, many open-sourced tools start out free but eventually start charging."

"We pay the subscription for support by year."

"Zabbix is an open-source tool, and it's free to use."