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WhatsUp Gold vs Zabbix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

WhatsUp Gold
Ranking in Application Performance Monitoring (APM) and Observability
31st
Ranking in Network Monitoring Software
32nd
Ranking in Server Monitoring
16th
Ranking in IT Infrastructure Monitoring
30th
Ranking in Cloud Monitoring Software
23rd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Configuration Management (17th), Log Management (28th), Network Traffic Analysis (NTA) (12th)
Zabbix
Ranking in Application Performance Monitoring (APM) and Observability
9th
Ranking in Network Monitoring Software
1st
Ranking in Server Monitoring
1st
Ranking in IT Infrastructure Monitoring
1st
Ranking in Cloud Monitoring Software
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
107
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Network Monitoring Software category, the mindshare of WhatsUp Gold is 1.2%, up from 1.2% compared to the previous year. The mindshare of Zabbix is 10.1%, down from 11.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Zabbix10.1%
WhatsUp Gold1.2%
Other88.7%
Network Monitoring Software
 

Featured Reviews

Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.
B Ahmed - PeerSpot reviewer
Enables seamless global client monitoring with reliable remote connectivity
I use the solution to provide a perfect environment for remote connectivity with my clients. Many tools that I require for system maintenance are included. I can easily monitor all of my clients throughout the world I did not give much thought to it, however, improvements could be made to Zabbix.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
"The threshold alerting is the most valuable feature."
"The user interface is good enough."
"The documentation is very good."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"WhatsUp Gold is very easy to deploy."
"This is a good, stable network monitoring solution for devices."
"It is stable."
"I have found that the reporting feature in Zabbix is most valuable. Additionally, the solution has given us bandwidth options, we are able to see where problems are. For example, we noticed a problem that occurred because of a bad interface going in the wireless VLAN."
"The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies."
"The most valuable feature is service assurance."
"The most valuable feature is the protocol to manage anything."
"We use it to monitor and manage our servers."
"Zabbix has high scalability. I would rate it a nine out of ten."
"It meets my organizational needs. It's pretty easy to use."
"The initial setup was not complex."
 

Cons

"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."
"The point system is not clear and clarity around this would improve our understanding of the system."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"You have to invest a few days to become an expert in this solution."
"I might like to see a better interface in the future."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"The product is old and not updated."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"The reports are not great and should be improved."
"The server monitoring could be better."
"I am having difficulties connecting it to Grafana, as well as some of the other plugins like Kibana."
"Zabbix isn't very good at automation just yet."
"In terms of user-friendliness, large maps could be more interactive. We should be able to click on some areas and move some objects. It would make it simpler to see things while analyzing some dedicated parameters."
"Improvement is needed as per customer requirements."
"I have experienced stability issues approximately five or ten times."
"Zabbix isn't a great tool for cloud-specific monitoring - its connection to public clouds needs to be improved. Other areas for improvement would be the lack of dashboards and integrations."
 

Pricing and Cost Advice

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"There is a license needed to use WhatsUp Gold."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The price of WhatsUp Gold is good."
"The most valuable feature is the cost compared to other solutions."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"This is a well priced solution."
"It is reasonable."
"We pay the subscription for support by year."
"Zabbix is open-source so if one wishes to implement it in-house, they must have qualified professionals to set up and optimize databases, Linux/Unix OS, PHP, Apache, and depending on what is monitored, a full-stack network and systems administrator may be needed."
"It’s free of cost."
"My manager is very happy because it doesn't cost anything."
"Zabbix and Grafana are both open source products, we only needed to go to their website and download the application and we began to use them. The solutions are free."
"It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."
"This solution is completely open-source, so it is quite affordable."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
12%
Government
11%
Computer Software Company
9%
Computer Software Company
14%
Financial Services Firm
10%
Comms Service Provider
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business53
Midsize Enterprise23
Large Enterprise34
 

Questions from the Community

What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What do you like most about Zabbix?
The template system in Zabbix is very beneficial as it saves time in configuration.
What needs improvement with Zabbix?
The reporting is lacking because this is an open-source tool, and nowadays, management's expectation is that the reports should be of high quality and every information should be presented in a con...
 

Comparisons

 

Overview

 

Sample Customers

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about WhatsUp Gold vs. Zabbix and other solutions. Updated: October 2025.
872,846 professionals have used our research since 2012.