WhatsUp Gold vs Zabbix comparison

"The most valuable features are network bandwidth monitoring and monitoring device health."

"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."

"It handles the basics of monitoring."

"The threshold alerting is the most valuable feature."

"The solution effectively monitors network devices and servers."

"It is stable."

"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."

"Our local support team provides excellent service."

"It's one of the best products available."

"The best thing about Zabbix is the integration and the APIs that are included are very fast"

"The resource usage, CPU utilization, disk usage, network monitoring, network performance, and alerting features are invaluable."

"It has an intuitive UI with beautiful graphs and customizable maps."

"We like the user-interface for this solution, which makes it an easy to use tool."

"The most valuable feature is network traffic monitoring."

"The solution is stable."

"Zabbix has high scalability. I would rate it a nine out of ten."

"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."

"The interface needs some work."

"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."

"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."

"Importing the maps and being able to customize them could be easier."

"I might like to see a better interface in the future."

"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."

"You have to invest a few days to become an expert in this solution."

"The stability could be better."

"When we have a problem, we have to do a lot of research to solve it."

"An area for improvement would be the ease of doing aggregation from the value or different devices."

"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."

"Zabbix is not easy to configure, and upgrading is also an issue."

"Look and feel."

"The user web interface is a little bit too basic, we need to link Zabbix to Grafana to have more options, such as graphs and charts. The interface needs to be improved. Additionally, there could be better integration with Grafana API."

"Zabbix is powerful, but it is difficult to understand initially. There are many things that can be improved, but we might not be using Zabbix to its fullest extent. The software has more features than we need."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"There is a license needed to use WhatsUp Gold."

"The price of WhatsUp Gold is good."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"The most valuable feature is the cost compared to other solutions."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"This is a well priced solution."

"Pricing is reasonable compared to other products."

"The product is an open source and free solution."

"The tool's licensing costs are yearly."

"For pricing, it's free. We don't pay anything for it. They open-source the code, and people pay for support."

"Zabbix is open-source so if one wishes to implement it in-house, they must have qualified professionals to set up and optimize databases, Linux/Unix OS, PHP, Apache, and depending on what is monitored, a full-stack network and systems administrator may be needed."

"If you have 20,000 hosts, the support costs around €95,000 for a year."

"This is an open-source solution that can be used free of charge."

"Zabbix is a free solution but the support contact costs money."

"It is free, which allows us to reduce costs."