Alluvio Aternity vs Dynatrace comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jun 27, 2023

We performed a comparison between Dynatrace and Alluvio Aternity based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Dynatrace's setup process is generally easy, except for the Managed version, which requires more technical expertise. Navigation can be a bit tedious, but maintenance is natural. On the other hand, Alluvio Aternity is simple to use and requires minimal configuration. With just one engineer, it can be deployed in about a week.
  • Features: Dynatrace offers real user monitoring, session replay, and synthetic monitoring features, while Alluvio Aternity provides insights into machine health and performance, including usage patterns for desktop applications. Aternity's DXI feature allows for customization and prioritization of improvements, while Dynatrace's AI capabilities automate incident alerts. Both solutions offer good visibility, but Dynatrace's Kubernetes module for topology visualization is a standout feature.
  • Pricing: Dynatrace's pricing is confusing and lacks transparency, while Alluvio Aternity's pricing is fair but can be expensive in some markets.
  • Service and Support: Reviews for Dynatrace's customer service were mixed, with some positive experiences and others feeling that support could be faster. On the other hand, Alluvio Aternity's support was highly competent and responsive, with quick issue resolution and local support available. However, technical queries may require assistance from overseas engineers.
  • ROI: Dynatrace was praised for its ability to provide significant ROI through automation, feedback, and cost savings. On the other hand, Alluvio Aternity was criticized for its difficult-to-measure ROI as it operates on the expense side and doesn't generate revenue.

Comparison Results: Dynatrace is the preferred option over Alluvio Aternity due to its more comprehensive features such as real user monitoring, session replay, and synthetic monitoring functionalities, as well as AI capabilities for automating incident alerts and topology visualization. While Alluvio Aternity provides valuable data on machine health and performance, users suggest that it could benefit from more customizable reporting options and detailed performance counters. 

To learn more, read our detailed Alluvio Aternity vs. Dynatrace Report (Updated: November 2023).
744,865 professionals have used our research since 2012.
Q&A Highlights
Question: APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Answer: Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with its strong local support. AppDynamics is a familiar name and Aternity brings a fresh perspective, although Ruxit might need a closer look for MSP compatibility. Keep in mind the unique needs of your clients and the pricing model that aligns best. Check out this link (https://www.cleveroad.com/mana...) for additional insights into managed IT services that might complement your APM selection process.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The ability to quickly utilize the dashboard to gather information is valuable from a DXI perspective.""There are many valuable features. If I had to single out one, it would be the UXI score. That's a proprietary Aternity score that tells you how good or bad the experience is for a user on that particular machine, for a particular app. It neatly encapsulates the pain of the user in a single score. It's very easy to find issues and then drill down further into those issues, based on that score.""Aternity easily provides visibility of all the endpoint machines to my clients.""Alluvio Aternity is stable.""The data the solution provides is valuable to us; we can see the health of the machines, how they are performing, and what might be causing issues on a particular machine.""The most valuable feature of Alluvio Aternity is the compiling and displaying of end-user data so that we can utilize it to troubleshoot proactively."

More Alluvio Aternity Pros →

"The move valuable feature is the AI engine, which is amazing.""It is a 100 percent stable solution...Dynatrace is a highly scalable product since it is a SaaS-based application.""It is very easy to create customized dashboards.""Dynatrace has the most features compared to other products we looked at.""The most useful features are cloud monitoring, application monitoring, and alert notifications.""Dynatrace is stable.""Dynatrace has multiple features that I need, but I love that you can analyze traffic, including any bottlenecks. I also find the tool user-friendly and has an easy-to-navigate interface.""PurePath is one of the best features."

More Dynatrace Pros →

Cons
"The solution is available at a higher price than other solutions.""The solution's downloadable reports could be improved.""I would like to see more granular performance counters collected and viewable from the endpoints. That would be great.""The licensing model doesn't suit the market we are in and has room for improvement.""I want more reporting around asset management, with greater flexibility and customization ability.""I would like Alluvio Aternity to be certified by the IRAP for petrol companies in Australia."

More Alluvio Aternity Cons →

"The reporting could be better.""Support for cloud-based environments needs to be improved.""They're doing vulnerability assessments of the application stack by using OneAgent. It's a never-ending story if you are trying to be sure your application is also secure.""The documentation of Dynatrace needs to be improved. There needs to be a more detailed description and additional examples for background understanding for beginners trying to use it.""Dynatrace could be improved by having a fully functional applications and infrastructure monitoring feature. Their existing stack, which is SNMP-based, does not have full infrastructure monitoring, whereas if we compare it with other solutions like New Relic or Datadog, they have moved into infrastructure monitoring. The second improvement I would suggest is in regards to the cost. So far, Dynatrace is the most expensive APM that we sell, even compared to New Relic. I think they can improve a little bit in terms of the license pricing.""The licensing part is complicated or not transparent. It is very difficult to assess the number of licenses for a prospect. You have to do a PoC, and calculating the number of licenses for two years or three years is sometimes very difficult. It also depends on each case. There are multiple types of licenses. Sometimes, you need only one of them, and sometimes, you need all of them. This is an area for improvement.""It would help if Dynatrace allowed more features that work with metrics like Grafana or New Relic.""I would say that this solution's reports are lacking a little bit, and because of this, you have to rely on API to fetch and pull data. I think they could have done a bit of a better job by providing a more user-friendly search from a reporting perspective."

More Dynatrace Cons →

Pricing and Cost Advice
  • "The pricing is reasonable for the value that it gives because it does allow you to measure the cost ramifications of direct productivity loss for spends in both your infrastructure and on endpoints."
  • "We always try to reduce costs and purchase the Alluvio Aternity Essentials license."
  • "I thought the price for Alluvio Aternity was reasonable, but we had difficulty selling it in our market due to the minimum number of agents required for deployment, which I believe was around 500."
  • "The price for Alluvio Aternity is favorable."
  • "The solution's price is pretty comparable to the industry."
  • More Alluvio Aternity Pricing and Cost Advice →

  • "Dynatrace is the most expensive APM that we sell, compared to competitors' products. The license pricing could be improved. My customers pay for licensing yearly."
  • "Its licensing is complicated or not transparent."
  • "Always gives good ROI and total cost of ownership."
  • "Dynatrace is very good and it's provided a lot of information, it plays a positive role in making your application up to date in the market. If you want to monitor some applications only, it would be cheaper if you did cloud monitoring, but the price benefit depends on the use case."
  • "The pricing is not bad, but it could be better."
  • "Its license is a bit expensive. We renew it yearly."
  • "As compared to New Relic and other providers, it is more expensive, which is its biggest disadvantage. Its biggest advantage is its capability. It is more feature-rich."
  • "Dynatrace is usually paid on a yearly basis."
  • More Dynatrace Pricing and Cost Advice →

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    Answers from the Community
    Anonymous User
    it_user409614 - PeerSpot reviewerit_user409614 (Data Analyst with 10,001+ employees)
    Vendor

    We did a trial of the Dynatrace vs AppDynamics vs New Relic Real User
    Monitoring tools and based on this we selected New Relic, mainly because of
    their powerful Insights tool that easily allows you to create your own
    dashboards / alert using a variant of SQL.

    Since we acquired the RUM tool (Browser) we have trialled their APM tool
    which we are currently appraising vs our existing CA APM tool (Introscope)
    - early signs are encouraging for New Relic.

    After 9 months we have found the New Relic tools that we use to be very
    useful and they have excellent post implementation support.

    Being SAAS only has not been an issue, and for example on Black Friday
    their tools did not slowdown at all.

    it_user469245 - PeerSpot reviewerit_user469245 (User)
    Vendor

    Hello,

    Thank you all for the very kind and informative comments.

    Some ideas regarding the requirement list.
    Looking at a high level, the requirement list will contain:
    - This is strategic tool, so go after the big/leading names.
    - Easy remote deployment& management.
    - Quick learning curve and strong local support.
    - Flexible& competitive pricing model.

    Technically speaking:
    - Client side application level support: Browser based, Mobile Native App., Smart (Fat..) desktop
    applications (mainly in Microsoft environment - .Net , C#).
    - Client side Operating Systems: Mobile (iOS, Android), Desktop (Win7 and up).
    - Server side Operating Systems: Linux, Windows.
    - Virtualization: Microsoft, VMware,Citrix.
    - Various server side applications (DB,ESB, HDFS....).

    -Features:
    Easy to set thresholds and automatic "trigger to action" capabilities.
    Management console that can show information from a different customers in an easy way.

    Another question I struggled with:
    How do you deal with Information Security issues of remote connection to the client's production environments (both technical and business agreement aspects) ?

    Best,
    Avi

    it_user364554 - PeerSpot reviewerit_user364554 (COO with 51-200 employees)
    Vendor

    Avi,
    How are you ?
    I am Elad and I am the COO at Correlsense.
    HQ in Boston and R&D site in Israel we have a very extensive partnership program that we have signed with companies that have the offering you describe here.
    Would be happy to talk : eladk@correlsense.com
    I am looking forward to talking to you.
    Regards,

    Diego Caicedo Lescano - PeerSpot reviewerDiego Caicedo Lescano
    Real User

    Hi Avi,

    A lot of technical aspects had been discussed, but in my experience the most valued features include>

    Multi Tenancy
    Service Level Management Module is mandatory which supports service, calendars, offerings, etc.

    Another great feature is the monitoring tool, which must support agent and agentless deployment

    The thing is:

    Measure -> Manage -> Improve

    it_user172986 - PeerSpot reviewerit_user172986 (User)
    Vendor

    Hi,

    What about Correlsense?

    Thier APM product is called Sharepath and they are based in Israel.

    Good luck

    it_user446577 - PeerSpot reviewerit_user446577 (Sr Solutions Architect at a tech company with 10,001+ employees)
    Real User

    Hi Avi,

    I AM biased working for CA Technologies but have you considered us?
    We have recently released some highly innovative updates to our APM suite and work with quite a number of MSPs globally - I think you would be pleasantly surprised if we had a chance to take you through our capabilities.

    Kind Regards

    Paul Casaneanu
    CA Technologies

    it_user473361 - PeerSpot reviewerit_user473361 (Co-Founder at a tech services company)
    Consultant

    Hi Avi,

    My name is Gil and I've been working with APM solutions since 2005 when it just began. In my experience, it is most important for you to define your requirements from the APM platform, besides its pricing, before starting to evaluate solutions.

    Let me give you some examples:
    - Do you need to provide useful information for developers when there is an application problem and pin point the problem ?
    - Do you need to monitor the full end to end user experience of global customers accessing sites and mobile apps for your customers and also gain some insights about the specific user session ?
    - What technologies are required to be monitored ?
    - Can you install anything on the client machines (if not - for example Aternity is not on the table) ?
    - Do you need some auto discovery capabilities with regards to architectures, data flows, dynamic baselines, etc. ?

    So you see, there isn't a simple answer. That being said, from my experience in the past 5 years, I found the Dynatrace platform the be the most complete one, and suited for both small and large companies. Additionally, the fact that it has 750 people in R&D makes me sleep well at night when my customers are using this platform. I don't have a hands on experience with AppD or Atternity, but have seen the customers comparing Dynatrace to them and heard about their reasons for making a choice.

    Hope this helps,

    Gil

    it_user418716 - PeerSpot reviewerit_user418716 (User at a tech vendor with 10,001+ employees)
    Vendor

    Hewlett Packard Enterprise is another APM vendor you might consider. HPE is an innovator in the Gartner Magic Quadrant and that rating is based upon advanced user experience monitoring capability as well as a wide range of SLA management features – both critical for an MSP.

    HPE AppPulse APM excels at User Experience Monitoring. Its capabilities extend beyond just identifying the user action that precedes a problem into mapping out the entire “User Flow”. This enables you to see all of the transaction steps that the user follows to initiate their transaction.

    Since there are usually multiple flows that a user can choose from while starting from the same initial action, so that you’re able to determine if any of you user flow paths are more problematic than others. Listing the initiating user action alone, as most of the other products do, isn’t enough to show you which transactions the action has impacted and which are fine.
    This creates a 3D view of user interaction versus the more 2D picture that pointing to the user action provided by competitive offerings creates.

    Another very strong capability for MSPs that HPE APM provides is SLA management. HPE AppPulse Active provides a range of SLA alerts, notifications, and reports to enable you to continuously monitor SLA compliance for all of the app environments under management.
    These SLA management capabilities along with scripting capability based on HPE LoadRunner TruClient and VuGen technologies and allows load test to be run against apps in production using the same protocols used in QA/Test.

    HPE Mobile Center, which is part of HPE’s ADM software suite along with LoadRunner and StormRunner, enables you to capture test scripts directly from actual mobile devices and then use them for pre-production load testing as well as within AppPulse Active APM in production.
    Overall, this provides the most comprehensive range of performance management and testing tools available to enable you to ensure optimum service for your customers. You can also offer them additional service capabilities to enable them to support “bring your own device”, web apps and enterprise app monitoring.

    Most of the HPE APM products are offered as SaaS offerings to make them very affordable for your SMB customers to whom overall cost is critical. They also offer very intuitive point and click web interfaces, which makes them easy for Line of Business users to use.

    Best of all, all HPE APM products are developed in Israel. Our team there would be glad to assist you in implementing your MSP programs. We also have numerous reference customers in Israel to whom you could speak to obtain their insights about HPE APM products. That can also enable rapid local support which might be critical for ensuring your business success.

    Tom Fisher
    HPE APM
    tfisher@hpe.com

    Questions from the Community
    Top Answer:Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with… more »
    Top Answer:The most valuable feature of Alluvio Aternity is the compiling and displaying of end-user data so that we can utilize it to troubleshoot proactively.
    Top Answer:The solution's price is pretty comparable to the industry.
    Top Answer:The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not… more »
    Top Answer:While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything else… more »
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Ranking
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    1st
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    Also Known As
    Aternity, Workforce APM, Aternity Frontline, Riverbed SteelCenter Aternity
    Learn More
    Overview

    Alluvio Aternity full-spectrum Digital Experience Management provides insight into the business impact of customer and employee digital experience by capturing and storing technical telemetry at scale from employee devices, every type of business application, and your cloud-native application service.

    It also helps you resolve issues quickly by showing you response time breakdown between client device, network, and application back ends. Aternity provides AI-powered visibility into the end user experience of every cloud, SaaS, thick client, or enterprise mobile app, whether it runs on a virtual, physical, or mobile device.

    Aternity Features

    Aternity has many valuable features, including:

    • Automatic discovery of every application in your enterprise portfolio, including SaaS and Shadow IT apps.
    • Click to render - measuring users' interactions with applications in the context of a business process.
    • Change validation - validating the impact of any type of device, application, or infrastructure change on end user experience.
    • Self-healing - automated remediation actions to recover from the most commonly expected user experience issues.
    • Anomaly detection - proactive notification of end-user issues
    • Transaction tracing of distributed applications - including cloud-native apps, via OpenTelemetry
    • Application troubleshooting - identify the cause of application issues

    Aternity Benefits

    Some of the biggest advantages the Aternity offers include:

    • Resolve problems quickly: With Aternity, you can monitor client-side latency, analyze the health and key metrics of the end user’s device, and correlate app performance to the virtual systems they are running on.
    • Reduce virtualization sprawl: Aternity helps you eliminate under-utilized resources with its ability to correlate the inventory of virtual desktop infrastructure to actual usage.
    • Experience level agreement (XLA): Aternity’s XLA feature can help your organization prove quality of service. Specifically, the XLA validates that business activity performance across all applications meets expectations by geography, department, and data center.
    • Mitigate IT transformation risk: Aternity helps you achieve success of both strategic and tactical IT initiatives.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Aternity users.

    PeerSpot user Ryan P., Head of Cyber Security Engineering & Oversight at a media company, says, "The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it."

    An Endpoint Administration Manager at a financial services firm mentions, “It gives you the ability to filter the comparison by geography, industry, or company size.” He also adds, “We have absolutely seen ROI. It's really given us a very high level of visibility that we've just not ever had.”

    A Regional Network Manager at a recruiting/HR firm comments, "Aternity provides metrics about actual employee experience of all business-critical apps, rather than just a few. It does some out-of-the-box monitoring for the Office suite, but you can create custom monitoring for any of your applications, whether a web client or a desktop application."

    A Sr. IT Manager at a manufacturing company states, "The most valuable feature is the application performance troubleshooting because Aternity is able to provide the performance from the end-user perspective. It doesn't just give the standard application logon time, etc., rather it's also able to measure the performance inside the application, the performance of specific transactions in the application, and break it down into three elements: the client time, the network time, and the server time. This gives us a lot of insights into what we need to focus on to improve the performance of an application."

    Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

    Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

    • Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.

    • OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.

    • PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

    What does Dynatrace offer?

    Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

    • Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.

    • Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.

    • Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.

    • Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.

    • Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.

    • Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

    Reviews from Real Users

    Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

    Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

    A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

    Offer
    Learn more about Alluvio Aternity
    Learn more about Dynatrace
    Sample Customers
    Maersk, SwissRe, Travis Perkins, Michelin, National Instruments, Simmons & Simmons, Lighthouse Guild
    Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
    Top Industries
    REVIEWERS
    Financial Services Firm38%
    Healthcare Company14%
    Legal Firm10%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Government11%
    Computer Software Company11%
    Insurance Company7%
    REVIEWERS
    Financial Services Firm28%
    Insurance Company9%
    Computer Software Company9%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Educational Organization27%
    Financial Services Firm18%
    Computer Software Company9%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business3%
    Midsize Enterprise11%
    Large Enterprise86%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise10%
    Large Enterprise72%
    REVIEWERS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise32%
    Large Enterprise57%
    Buyer's Guide
    Alluvio Aternity vs. Dynatrace
    November 2023
    Find out what your peers are saying about Alluvio Aternity vs. Dynatrace and other solutions. Updated: November 2023.
    744,865 professionals have used our research since 2012.

    Alluvio Aternity is ranked 4th in Mobile APM with 6 reviews while Dynatrace is ranked 1st in Mobile APM with 23 reviews. Alluvio Aternity is rated 8.2, while Dynatrace is rated 8.4. The top reviewer of Alluvio Aternity writes "Enables us to be a lot more agile and proactive in troubleshooting endpoint issues thanks to accurate UX scoring". On the other hand, the top reviewer of Dynatrace writes "Allows us to monitor application performance, underlying infrastructure, and relationships with Smartscape technology". Alluvio Aternity is most compared with Nexthink, AppDynamics, SysTrack, VMware Tanzu Observability by Wavefront and New Relic, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Elastic Observability. See our Alluvio Aternity vs. Dynatrace report.

    See our list of best Mobile APM vendors and best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Mobile APM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.