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Cisco Meraki MX vs Palo Alto Networks NG Firewalls comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
Cisco Meraki MX offers long-term cost-effectiveness through operational savings, improved efficiency, and reduced equipment and training expenses.
Sentiment score
6.5
Palo Alto Networks NG Firewalls offer ROI with dual ISPs, cost savings, enhanced security, reduced downtime, and data protection.
I have seen a return on investment with Cisco Meraki MX because of the time saved through cloud management.
Presales System Engineer at Logicom Sales Inc
You can eliminate some positions because it manages itself.
Enterprise Networking Solutions Architect at a computer software company with 51-200 employees
It greatly helps out when I am moving away from the expensive MPLS circuits or MPLS hardware.
Senior Manager Networking at David Yurman
The solution helped reduce downtime, which is crucial in time-sensitive industries like manufacturing.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
I have seen a return on investment as there are definitely clear cost reductions, resource savings, time savings, and improved risk detection.
Network & Security Engineer at Arrow PC Network Pvt.Ltd.
Since we moved to Palo Alto Networks NG Firewalls, we enabled the ECMP, and we were able to move some traffic over the second ISP, with most of the traffic going via the primary ISP.
Network and security lead at Hughes systique pvt ltd
 

Customer Service

Sentiment score
8.2
Cisco Meraki MX customer support is praised for responsiveness and effectiveness, despite occasional issues with Level 1 support.
Sentiment score
6.8
Palo Alto Networks NG Firewalls' customer service shows mixed reviews, with timely assistance but issues in response delays and regional inconsistencies.
The support is excellent, earning a rating of ten out of ten.
Principal Consultant at Epitome Infotech Solutions (P) Ltd
Every time I got a hold of someone, I was always able to resolve my issues.
Systems Engineer at a consultancy with 11-50 employees
When we raise a ticket with Meraki MX, they instantly become available to support us for configurations or troubleshooting.
Managing Director at a manufacturing company with 10,001+ employees
Palo Alto's network support is excellent, and I would rate it a ten out of ten.
Founder at a tech services company with 11-50 employees
They offer fast and competent assistance.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
They provide fast response and rapid remediation of problems.
Solution Architect at a retailer with 201-500 employees
 

Scalability Issues

Sentiment score
6.6
Cisco Meraki MX is scalable for SMEs with easy deployment but may face limitations in high-bandwidth or large-scale scenarios.
Sentiment score
6.8
Palo Alto Networks NG Firewalls offer mixed scalability reviews, with cloud deployments and model choice impacting cost and performance.
When you have hundreds of thousands of people it is very difficult to scale in Meraki.
Managing Director at a manufacturing company with 10,001+ employees
The scalability of Cisco Meraki MX is rated 10 out of 10; you can scale up and scale down with no effort.
Presales System Engineer at Logicom Sales Inc
Cisco Meraki MX scales with my growing needs for my organization very well because they are easy to deploy.
Network Engineer at a non-profit with 1,001-5,000 employees
It is important to assess the infrastructure size before choosing a model.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
Palo Alto Networks NG Firewalls are scalable and reliable.
Senior Network Engineer L4 at a tech services company with 10,001+ employees
They are able to secure data centers consistently across all workplaces, from the smallest office to the largest data centers.
Network Security Engineer at a consultancy with 10,001+ employees
 

Stability Issues

Sentiment score
8.2
Cisco Meraki MX is considered stable with high ratings, minor issues, and generally meets expectations despite some VPN concerns.
Sentiment score
8.5
Palo Alto Networks NG Firewalls offers reliable performance and stability, outperforming competitors in maintaining network integrity and handling resources.
There have been no outages, no stability issues, and we have not found any vulnerabilities during security audits.
Technical Presales at Vcom Technologies
I have had zero downtime at all with Cisco Meraki MX.
Enterprise Networking Solutions Architect at a computer software company with 51-200 employees
I assess the stability and the reliability of Cisco Meraki MX as good, and I have experienced no downtime, crashes, or performance issues.
Network Engineer at a non-profit with 1,001-5,000 employees
With appropriately configured policies, these firewalls can provide robust network security.
Solution Architect at a retailer with 201-500 employees
After the upgrade, we are experiencing performance issues.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
I have not experienced any outages or issues.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
 

Room For Improvement

Cisco Meraki MX requires improvements in reporting, flexibility, cost, control, scalability, language support, connectivity, and setup complexity.
Palo Alto Networks NG Firewalls need improvements in management, pricing, scalability, support, interfaces, integration, VPN, and threat detection.
It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Managing Director at a manufacturing company with 10,001+ employees
Data is the only path, so optimization is essential.
Chief Commercial Officer at InnovAge Home Care
An improvement would be to use Cisco Meraki MX as a software solution as well, which might reduce the cost.
Technical Presales at Vcom Technologies
When performance degrades due to full packet inspection, the solution should be to increase the computing power within the same firewall, not to recommend upgrading to a larger, more expensive model.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Further integration into a unified system could improve usability.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
Configurations related to different operating systems can be complex, and we have encountered issues with Linux systems.
Sr. Manager - Systems & Networks at Aspire Systems
 

Setup Cost

Cisco Meraki MX pricing is valued for cloud management but is costly, with potential discounts available through negotiation.
Palo Alto Networks NG Firewalls are expensive but provide valuable security features that justify their cost for enterprise users.
I get it for $25,000, a device that can connect up to 75-100 users, whereas in Meraki MX, it goes to 75,000-80,000 per access point.
Managing Director at a manufacturing company with 10,001+ employees
The price could be reduced by around 30% to make it more comfortable.
Technical Presales at Vcom Technologies
If Cisco can make the pricing less, customers can purchase more licenses.
Presales System Engineer at Logicom Sales Inc
Palo Alto Networks NG Firewalls are expensive.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Colleagues looking for the cheapest and fastest firewall can still use Palo Alto Networks NG Firewalls because they are affordable.
Director at Zuci Systems
Palo Alto Networks NG Firewalls is the most expensive solution without discussion.
Presales Engineer at Vodafone
 

Valuable Features

Cisco Meraki MX offers centralized management, security, easy configuration, and robust performance, enhancing usability, connectivity, and deployment efficiency.
Palo Alto Networks NG Firewalls offer robust threat protection, AI integration, and intuitive management, enhancing security and operational efficiency.
Meraki MX is among those top solutions in their exceptional approach towards VPN-less, Zero Trust client access to office private networks.
Managing Director at a manufacturing company with 10,001+ employees
Advanced security is the second tier of Cisco Meraki MX. It brings you the main next-generation firewalling features such as URL filtering, advanced malware protection, and threat protection.
Presales System Engineer at Logicom Sales Inc
Cisco Meraki MX API makes it really easy for me to automate a lot of changes over several thousand devices.
Technology Engineer at a computer software company with 201-500 employees
The most valuable features of Palo Alto Networks NG Firewalls are DNS sync calls, enabled security features, and Wildfire.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Threat Vault allows us access to a comprehensive threat database, enabling us to get detailed information on threats and how to mitigate them.
Senior Network Engineer L4 at a tech services company with 10,001+ employees
The most valuable feature of Palo Alto Networks NG Firewalls is Cortex Data Lake.
Solution Architect at a retailer with 201-500 employees
 

Categories and Ranking

Cisco Meraki MX
Ranking in Firewalls
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
83
Ranking in other categories
Unified Threat Management (UTM) (4th)
Palo Alto Networks NG Firew...
Ranking in Firewalls
5th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
200
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Firewalls category, the mindshare of Cisco Meraki MX is 3.8%, up from 3.5% compared to the previous year. The mindshare of Palo Alto Networks NG Firewalls is 5.3%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Palo Alto Networks NG Firewalls5.3%
Cisco Meraki MX3.8%
Other90.9%
Firewalls
 

Featured Reviews

CY
Systems Engineer at a consultancy with 11-50 employees
Cloud-managed firewalls have simplified clinic networks and have empowered rapid remote deployment
If there was anything I can say I don't about it, I wish the automation was a little bit more friendly. If someone doesn't know too much about automations, I wish it had the ability within the platform to say, 'I want to run this automation within this network. Here's the new network that's coming on board. I'm utilizing the same firewalls, the same switches, same MVs. Here's the subnet that I'm going to use. Here are the IPs for the devices.' It should be able to give me that run book and configure it. That would be my main thing within the automation. I don't have much else to complain about. Everything is pretty straightforward. Back in the day, about five years ago, I tried to run 10 terabytes of data on an MX95 with a gig fiber coming in. The firewall was doing all the routing at the time and all the Layer 3. I did see some degraded performance trying to push that data through my MS350 10 gig switch. Once I moved the Layer 3 off the firewall and placed it on my core switch, I saw a better improvement. However, that was five years ago, and I'm not pushing that type of data out now. If the splash page was a little bit more appealing and more configurable, I think that would be nice.
Nitin Yadav - PeerSpot reviewer
Network & Security Engineer at Arrow PC Network Pvt.Ltd.
Strong threat prevention has reduced phishing and malware while I monitor traffic in depth
Palo Alto Networks NG Firewalls offers application and user awareness, which allow me to control traffic based on threats. The product includes threat prevention, advanced threat prevention, and deep packet inspection that really helps prevent issues in our network. Deep packet inspection inspects full traffic content, even inside applications and encrypted sessions. Deep packet inspection makes a very practical difference day to day because it lets me see and control what is actually inside the traffic, not just the open port or IP. I have real visibility of which application is running instead of just seeing HTTPS. Palo Alto Networks NG Firewalls WildFire sandboxing is really good at detecting and blocking zero-day malware automatically, along with its GlobalProtect and DNS security features. Using Palo Alto Networks NG Firewalls positively impacts my organization by providing strong security, better visibility, faster response, and simplified operations. After deploying Palo Alto Networks NG Firewalls in our network, it blocks malicious traffic and prevents compromises that occurred before Palo Alto Networks NG Firewalls. I can now block outside IPs to prevent issues. After Palo Alto Networks NG Firewalls installation, I reduced 60 to 70 percent of malware and phishing attacks. Its threat prevention and DNS security features detect these attacks, block malicious domains, and reduce manual efforts for the security team.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Outsourcing Company
9%
Computer Software Company
9%
Construction Company
8%
Outsourcing Company
11%
Manufacturing Company
11%
Financial Services Firm
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise23
Large Enterprise20
By reviewers
Company SizeCount
Small Business77
Midsize Enterprise56
Large Enterprise89
 

Questions from the Community

Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL Inspection, Granular Firewall rules (Block only, no allow setting), client vpn re...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports network security and firewall options. We researched both Meraki and ASA. We liked t...
What is your experience regarding pricing and costs for Meraki MX?
I find the pricing for Cisco Meraki MX reasonable and competitive given the features provided and the target market. I believe it is acceptable.
What is a better choice, Azure Firewall or Palo Alto Networks NG Firewalls?
Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure Firewall is easy to use and provides excellent support. Valuable features include int...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it kind of depends what you value most. PA is good at app control, web filtering a...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat signatures and updates. I also appreciate that I can just import addresses and URL...
 

Also Known As

MX64, MX64W, MX84, MX100, MX400, MX600
Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
 

Overview

 

Sample Customers

Hyatt, ONS
SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
Find out what your peers are saying about Cisco Meraki MX vs. Palo Alto Networks NG Firewalls and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.