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Avada Software Infrared360 vs Splunk AppDynamics comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Application Performance Monitoring (APM) and Observability
71st
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Business Activity Monitoring (6th), Message Oriented Middleware (MOM) (12th), Server Monitoring (34th)
Splunk AppDynamics
Ranking in Application Performance Monitoring (APM) and Observability
3rd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
275
Ranking in other categories
IT Infrastructure Monitoring (4th), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (1st)
 

Mindshare comparison

As of September 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Avada Software Infrared360 is 0.6%, up from 0.2% compared to the previous year. The mindshare of Splunk AppDynamics is 4.6%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Splunk AppDynamics4.6%
Avada Software Infrared3600.6%
Other94.8%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
Shamim Alsharif - PeerSpot reviewer
Performance Test Engineer at TANIM CONSULTING, LLC
Real-time monitoring has improved our banking API performance and supports detailed business transaction analysis
The real-time monitoring is what we can see for anything that is needed in terms of CPU, memory, or the connections or the sessions related. It's real-time monitoring of performance of each of the components, which is what we need and use all the time. It's highly effective, I would say. Infrastructure visibility, transaction monitoring, to check the actual user experience in terms of the response time, MRT and all those things. We do the component monitoring like the API performance and the connections and all those things, but we also do the business process monitoring and business transaction monitoring.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Monitoring that ties into our incident management system"
"I highly recommend Infrared360 for an all-in-one IBM MQ tool."
"The ability for development teams to have access to their MQ queues has freed us up as administrators to do things other than chase down an application’s message for research purposes."
"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."
"The product has a small footprint on our system, they're very knowledgeable of MQ, which we use, and the features that they provide for monitoring our MQ system are just really, really good."
"IR360 does not require a large team to manage our entire middleware estate and allows the leveraging of a logical model of reuse."
"It has role-based access to queues, giving us more insights into problems."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"Technical support is very good."
"AppDynamics is in the middle of our monitoring environment; it is connected with all other monitoring applications and helps us to check all the errors and performance issues because all our alerts related to the performance of our website or backend applications are implemented through this, so it is one of the most important monitoring applications."
"Database scaling or migration projects play a supportive role throughout the development, monitoring, and troubleshooting phases."
"Technical support is great."
"In my experience, it's easy to use. There's nothing complex to learn or fear. You can quickly adapt to it without the need for extensive training."
"AppDynamics is easier to install compared to other solutions."
"It was a game changer right out the door."
"Has helped us to increase customer acquisitions and reduce revenue leakage in the following: Conversion rates Average revenue per user Customer acquisition costs Rate of customer churn Recurring or incremental revenue Renewals and/or subscriptions."
 

Cons

"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"We definitely need a better overview in terms of a dashboard giving us insights."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"It could do with more than one data centre/multiple AWS accounts in a pane of glass. Also, improved scalability to large environments would be helpful."
"More native support for other hardware is needed because having to install various extensions and perform extra setup for different devices is really challenging, and not as easy or straightforward as it is in other products."
"Stability-wise, we experienced some performance issues when upgrading from 4.4 to 4.5."
"The price could be slightly improved."
"It's difficult to install. AppDynamics uses multiple agents."
"The AppDynamtics on-premises platform is immature, and it does not scale."
"The only improvement I see is intercepting calls in a mobile application without injecting additional code. Currently, when instrumenting or monitoring a mobile application, it's necessary to release updates, prompt users to upgrade, and inject code into the backend. It would be beneficial if there were a method to intercept these calls without requiring users to download and upgrade the application. However, I'm unsure about the feasibility of such an approach."
"AppDynamics' modules and hardware resources are very high."
 

Pricing and Cost Advice

"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Start small, then increase licensing later as per your demand."
"AppDynamics is really pricey as it requires licenses for every feature."
"The pricing for AppDynamics is expensive, but it is possible to negotiate special pricing through bids."
"In terms of pricing, I feel that when you compare the benefits that we get to the price that we paid, it is reasonable."
"This solution is not the cheapest but it works well. You will end up doing more work with a cheaper solution than if you just spent the extra money on a better solution like this one."
"Yearly payments have to be made toward the licensing costs of the solution. The solution has no additional costs apart from the licensing costs."
"There is an annual cost for the use of this solution."
"The cost is prohibitive."
"The pricing is quite comparable to similar solutions in the market. All these solutions at the moment are cheap, but it is like paying for insurance; you pay insurance to avoid major damage."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
15%
Comms Service Provider
7%
Outsourcing Company
6%
Financial Services Firm
20%
Outsourcing Company
10%
Construction Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise37
Large Enterprise206
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is your experience regarding pricing and costs for AppDynamics Database Monitoring?
The price is not cheap, however, considering the benefits and the price ratio, I would rate it nine out of ten.
What needs improvement with AppDynamics Database Monitoring?
Based on my experience, some databases like Couchbase, PostgreSQL, and MongoDB require a little bit of enhancement as they are newer and not as widely used as other databases. The limitations are o...
 

Also Known As

Infrared360
No data available
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about Avada Software Infrared360 vs. Splunk AppDynamics and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.