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Avada Software Infrared360 vs Splunk AppDynamics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Application Performance Monitoring (APM) and Observability
70th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Business Activity Monitoring (6th), Message Oriented Middleware (MOM) (12th), Server Monitoring (35th)
Splunk AppDynamics
Ranking in Application Performance Monitoring (APM) and Observability
3rd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
268
Ranking in other categories
IT Infrastructure Monitoring (6th), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (1st)
 

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Avada Software Infrared360 is 0.5%, up from 0.1% compared to the previous year. The mindshare of Splunk AppDynamics is 4.2%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Splunk AppDynamics4.2%
Avada Software Infrared3600.5%
Other95.3%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
Shamim Alsharif - PeerSpot reviewer
Performance Test Engineer at TANIM CONSULTING, LLC
Real-time monitoring has improved our banking API performance and supports detailed business transaction analysis
The real-time monitoring is what we can see for anything that is needed in terms of CPU, memory, or the connections or the sessions related. It's real-time monitoring of performance of each of the components, which is what we need and use all the time. It's highly effective, I would say. Infrastructure visibility, transaction monitoring, to check the actual user experience in terms of the response time, MRT and all those things. We do the component monitoring like the API performance and the connections and all those things, but we also do the business process monitoring and business transaction monitoring.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"It has role-based access to queues, giving us more insights into problems."
"The ability for development teams to have access to their MQ queues has freed us up as administrators to do things other than chase down an application’s message for research purposes."
"IR360 does not require a large team to manage our entire middleware estate and allows the leveraging of a logical model of reuse."
"I highly recommend Infrared360 for an all-in-one IBM MQ tool."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"Role-based access to queues, giving us more insights into problems."
"It improves production troubleshooting, it improves pre-production performance testing and it improves our development quality, because they can find and troubleshoot performance and quality issues prior to testing."
"What I like most about AppDynamics Server Monitoring is that it's easy to manipulate and easy to implement. All solutions have the same features, but what sets AppDynamics Server Monitoring apart is that it's really quick to implement. AppDynamics Server Monitoring has a great interface. As a developer, it doesn't matter whether it's SolarWinds, Dynatrace, or any APM you're using, but it would matter to the customer. A product must be easy to manipulate or use, for example, AppDynamics Server Monitoring, for the customer, but for developers like my team, there's no pressure, even if a solution requires coding."
"The most valuable features of Splunk AppDynamics that I have found so far include it being a deep-in monitoring solution for applications such as Java and databases, where you can dig into the log information and performance information that is within the application, and for a very easy setup, you have all the information that you need."
"Although the solution is expensive, the ROI makes it more cost effective."
"There are many features that are very valuable to us, but the ability to monitor the status of the users' experience in real-time is one of them."
"We already have examples of an 89% reduction in MTTR for one application and a multitude of examples of money saved in others, including savings of around $150,000 for one particular issue that we were almost set to throw more hardware and software at."
"We previously had an operations team continuously monitoring applications. Now, they just have set things up and our developers can monitor, view, and act on them, accordingly."
"What I found valuable in AppDynamics Database Monitoring is good technical support. I also like that it's scalable and stable."
 

Cons

"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"The user interface could be sexier and more ergonomic."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"We definitely need a better overview in terms of a dashboard giving us insights."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"AppDynamics Database Monitoring would be a better product if it could support new technology, such as cloud technology."
"It could be cheaper. It's a little cost prohibitive."
"I think they could improve resolution time, as they are fast in response, but they take too much time to fix the problem."
"At this time, we don't have much visibility on the virtual environment, monitoring, and all other things. We have visibility only for database monitoring, and we have noticed performance impact when deploying database agents on the database server. We got to know this from AppDynamics support also that we should not deploy database agents from the database server. When agents are deployed on the same server and the database is monitored from there, we are not getting database server metrics. Therefore, we don't have those insights, and sometimes, we struggle because of that. They can improve this functionality so that we do not have a performance impact, and we can deploy anywhere. This would help us a lot. In terms of end-user monitoring, currently, it is not working for us because there are some complexities. It is a little complicated, and it takes a little bit of time to understand where you need to make changes. It would be very helpful if they can provide some template designs for end-user monitoring. When our servers are running on VMs, we don't get many insights from the VM side. I don't know whether it is possible to have visibility beyond the database, server, and application and whether there are some features where we can deploy AppDynamics on VMs as well. Such functionality would give us more control over storage, VM, OS, and database. It will also provide complete visibility of our hardware and software."
"The tool should provide information like the number of connections and processes utilized in real time."
"I would like them to change their business model for scalability to accommodate growing companies. The business model should be more flexible."
"To improve Splunk AppDynamics, it should migrate seamlessly into observability Splunk, which is called Splunk Observability Cloud."
"The solution should add some monitoring similar to Oracle monitoring tools for databases. It has a lot of features to monitor SQL queries, and make some recommendation to resolve it. AppDynamics is just monitoring for delays and doesn't provide any recommendations for that. It's a deficiency."
 

Pricing and Cost Advice

"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Start small, then increase licensing later as per your demand."
"The licensing cost is fairly high"
"AppDynamics is one of the most expensive solutions on the market."
"I was not involved with the procurement of AppDynamic, but I believe it's expensive."
"AppDynamics Database Monitoring requires a license for database monitoring and other features, while Dynatrace provides monitoring and other features out of the box without additional costs. Sometimes this makes it more challenging to pitch AppDynamics Database Monitoring to customers, especially because you need to buy a separate license. As an implementer, I have yet to learn about the pricing for AppDynamics Database Monitoring. Pricing is taken care of by the sales team."
"We buy the platform's yearly subscription."
"I rate AppDynamics Mobile Real-User Monitoring's pricing as seven out of ten. Mobile monitoring is paid based on the number of instances utilizing the mobile monitoring service, which increases as the scale grows. Consequently, your mobile user count can proportionally surpass all other applications."
"We do not have any issues with the price."
"There is a license for the solution and we paid approximately $2,000. There is also an additional cost above the standard license which cost us approximately $3,000."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Construction Company
12%
Printing Company
8%
Manufacturing Company
6%
Financial Services Firm
27%
Manufacturing Company
8%
Computer Software Company
6%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise37
Large Enterprise202
 

Questions from the Community

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Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is your experience regarding pricing and costs for AppDynamics?
I would rate the pricing an eight out of ten. The solution is highly expensive. Our company pays for the solution on a yearly basis, if we don't add new modules or features to the license, we need ...
 

Also Known As

Infrared360
No data available
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about Avada Software Infrared360 vs. Splunk AppDynamics and other solutions. Updated: April 2026.
893,438 professionals have used our research since 2012.