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Avada Software Infrared360 vs Splunk AppDynamics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 17, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Application Performance Monitoring (APM) and Observability
70th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Business Activity Monitoring (5th), Message Oriented Middleware (MOM) (13th), Server Monitoring (41st)
Splunk AppDynamics
Ranking in Application Performance Monitoring (APM) and Observability
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
252
Ranking in other categories
IT Infrastructure Monitoring (5th), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (3rd)
 

Mindshare comparison

As of September 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Avada Software Infrared360 is 0.2%, up from 0.1% compared to the previous year. The mindshare of Splunk AppDynamics is 4.0%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Splunk AppDynamics4.0%
Avada Software Infrared3600.2%
Other95.8%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

WK
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
Gyanesh Rahatekar - PeerSpot reviewer
Application performance management and error resolution improved with data-driven insights
Dynatrace has multiple functions compared to Splunk AppDynamics, so Splunk AppDynamics should add those functions, which are not available as of now. Dynatrace has a universal agent that collects all information related to their CI, and if one CI has multiple languages, then there is no need to instrument multiple agents. However, Splunk AppDynamics requires multiple agents; if I have one server with multiple applications in different languages, then I need to instrument different agents for each application. Splunk AppDynamics should work with Dynatrace with one single universal agent that works with all application languages, eliminating the need for multiple implementations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"It has role-based access to queues, giving us more insights into problems."
"Monitoring that ties into our incident management system"
"The product's initial setup phase is easy since a separate machine is required, and it is not directly installed on a database as it is a type of proxy."
"It's pretty stable."
"AppDynamics is easy to implement if you follow the documentation, and the documentation that they provide is good."
"The real-time feature provides me with insights into what's happening."
"I have found some of the valuable features of AppDynamics Database Monitoring to be once the installation is complete, you are able to quickly start receiving metrics, which is great. The user interface is also very user-friendly."
"AppDynamics provides us with detailed information about the performance of the underlying infrastructure, including servers, databases, and external services."
"We are able to correlate performance between tiers."
"The customer service and support are helpful and responsive."
 

Cons

"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"Its resiliency can be improved. We're told that the best we can do with an on-prem solution is to have a hot standby that requires a manual switchover. So, it is a do-it-yourself Ikea model of maintaining data consistency between two servers, without having low balance or failover considerations for an on-prem solution."
"If it can be able to intelligently provide all the things we need to look at, from a data point of view, that would be very useful."
"There could log management features included in the product."
"If we consider the implementation of alternative solutions, such as Dynatrace, there is a notable difference in the approach to agent-based service monitoring. For instance, Dynatrace employs a single-agent solution, which can pose security concerns. When installing Dynatrace, granting the agent ld pro payload rights is a requirement. In contrast, our solution ensures a more secure approach by not requiring root and administration access. While we currently utilize an agent-based solution, there may be a shift in the next one or two years, possibly with the adoption of Open Telemetry. It's anticipated that many APM vendors, including Dynatrace, may alter their structure or strategy for implementation. However, as of now, the trend is towards an increasing number of implementations daily."
"More native support for other hardware is needed because having to install various extensions and perform extra setup for different devices is really challenging, and not as easy or straightforward as it is in other products."
"Splunk AppDynamics does not support the complete MELT framework, which includes metrics, events, logging, and tracing for the entire stack. It lacks maturity in correlation within the observability spectrum."
"We would love to see support for more types of agents in the mainframe world."
"It's very complex regarding pricing, setup costs, and licensing of Splunk AppDynamics."
 

Pricing and Cost Advice

"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Start small, then increase licensing later as per your demand."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"AppDynamics is an expensive solution."
"You are required to purchase licenses whether you use it or not. It is not pay-as-you-use."
"In terms of pricing, I feel that when you compare the benefits that we get to the price that we paid, it is reasonable."
"I give the price a five out of ten."
"Purchasing the product through the AWS Marketplace was good."
"This solution is not the cheapest but it works well. You will end up doing more work with a cheaper solution than if you just spent the extra money on a better solution like this one."
"There were no added costs in addition to the standard licensing fees."
"The pricing is quite comparable to similar solutions in the market. All these solutions at the moment are cheap, but it is like paying for insurance; you pay insurance to avoid major damage."
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Top Industries

By visitors reading reviews
Financial Services Firm
35%
Manufacturing Company
9%
Printing Company
9%
Performing Arts
6%
Financial Services Firm
28%
Computer Software Company
14%
Manufacturing Company
7%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise36
Large Enterprise188
 

Questions from the Community

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Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
 

Also Known As

Infrared360
No data available
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about Avada Software Infrared360 vs. Splunk AppDynamics and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.