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Amazon Route 53 vs Azure DNS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.6
Amazon Route 53 offers significant ROI through downtime prevention, cost and time savings, security improvements, and enhanced integration.
Sentiment score
4.4
Azure DNS offers reduced costs, high ROI, pay-as-you-go billing, reliability, operational simplicity, and substantial time savings.
The main factors are time-saving and security, even if the cost is slightly higher.
Technical Owner at Harman International
The ROI is always high because Azure DNS setup is essential and does not incur high charges.
Works at Northwestern Indiana Telephone Co.
 

Customer Service

Sentiment score
6.0
Amazon Route 53 support is highly rated, effective with premium accounts; basic plans face potential delays in response times.
Sentiment score
5.1
Azure DNS support is generally praised for reliability and responsiveness, but experiences vary depending on user plans and outsourced services.
Amazon's customer support is very good with a quick response time.
AWS Cloud Architect at WHY Global Services
Amazon services are very stable, and there are few problems.
Cloud Specialist at TCL Tech
I have been involved in support and would initially rate it as a ten.
Architect at a financial services firm with 5,001-10,000 employees
Technical support is minimally required for DNS-related tasks if you have previous experience.
Works at Northwestern Indiana Telephone Co.
 

Scalability Issues

Sentiment score
8.1
Amazon Route 53 is praised for scalability, seamless integration, quick deployment, and effective auto-scaling despite higher costs.
Sentiment score
7.6
Azure DNS offers exceptional scalability, supporting enterprises of all sizes and up to 400 users, with high user satisfaction.
We haven't faced any scalability issues, thanks to its integration with AWS services.
AWS and DevOps Engineer at a tech services company with 11-50 employees
Scalability became more challenging as they expanded the product line.
Architect at a financial services firm with 5,001-10,000 employees
Amazon Route 53 is scalable as I use automation with YML files to handle scalability needs, and it works well.
.Net Developer at Freelance
 

Stability Issues

Sentiment score
8.2
Amazon Route 53 is praised for its stability, boasting 99.99% uptime, reliable performance, and effective scalability and security features.
Sentiment score
7.9
Azure DNS offers excellent reliability and stability, though some users face installation challenges and scalability needs improvement.
Have not faced significant downtime due to its reliability.
AWS and DevOps Engineer at a tech services company with 11-50 employees
I have not encountered any stability issues.
.Net Developer at Freelance
I have not seen any hiccups or issues with Amazon Route 53.
Lead Software Engineer at a tech services company with 1,001-5,000 employees
 

Room For Improvement

Amazon Route 53 needs better concurrency, integration, security, user interfaces, pricing transparency, and enhanced routing policies for improved user experience.
Azure DNS needs domain registration, better redundancy, improved documentation, enhanced integration, and clearer pricing to address current shortcomings.
There could be improvements in the configuration process, particularly in the options provided during setup, such as subdomain configurations and certificate management.
AWS and DevOps Engineer at a tech services company with 11-50 employees
They need to ensure that the threats reported on are actual threats.
Architect at a financial services firm with 5,001-10,000 employees
There is a need for technical knowledge to use Amazon Route 53 effectively.
.Net Developer at Freelance
 

Setup Cost

Amazon Route 53 offers scalable, usage-based pricing; enterprises find it reasonable, yet some users seek clearer cost estimation.
Azure DNS is cost-effective with flexible, usage-based pricing and free queries, often included in broader Azure agreements.
The pricing of Route 53 is slightly higher compared to other services, however, it is justified by its high availability and reliability.
AWS and DevOps Engineer at a tech services company with 11-50 employees
Route 53 is more expensive.
Cloud Specialist at TCL Tech
Azure DNS charges based on the number of zones enabled, offering some free queries monthly, which keeps costs low.
Works at Northwestern Indiana Telephone Co.
 

Valuable Features

Amazon Route 53 simplifies DNS management with scalability, integration, and reliability, enhancing internet exposure for applications with robust security.
Azure DNS ensures secure, integrated DNS management with automation, private zones, traffic management, and low-latency global resolution.
They do not alert on non-actionable items, making their alerts reliable and focused on concerns that matter.
Architect at a financial services firm with 5,001-10,000 employees
I find Amazon Route 53 valuable for its ability to manage DNS records and efficiently route traffic with features like failover routing and geolocation routing.
.Net Developer at Freelance
Amazon Route 53 is beneficial for managing traffic and domain names, offering features like latency-based routing and multi-deployment options.
AWS and DevOps Engineer at a tech services company with 11-50 employees
Azure DNS provides end-to-end P2P connectivity and enhances security, making it more secure and reliable.
Works at Northwestern Indiana Telephone Co.
 

Categories and Ranking

Amazon Route 53
Ranking in Managed DNS
2nd
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
35
Ranking in other categories
No ranking in other categories
Azure DNS
Ranking in Managed DNS
4th
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Managed DNS category, the mindshare of Amazon Route 53 is 10.1%, up from 7.1% compared to the previous year. The mindshare of Azure DNS is 10.6%, up from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed DNS Market Share Distribution
ProductMarket Share (%)
Amazon Route 5310.1%
Azure DNS10.6%
Other79.3%
Managed DNS
 

Featured Reviews

NV
Technical Lead - Cloud at a comms service provider with 1,001-5,000 employees
Security and monitoring features enhance website protection and DNS management effortlessly
For Amazon Route 53, improvements I see include the need for a DNS firewall and a domain-based SSL checker security feature. DNS security is the most important part for me. I feel that whenever you host any kind of website, the first and most important thing is to protect it with a valid SSL. The secure socket layer is essential for the HTTPS green lock in the browser. If I forget to deploy SSL on a website and if my domain hosting is under Amazon Route 53, there should be a mechanism that Amazon Route 53 protects the insecure website using SSL, a thing that the end user does not know whether the SSL certificate comes from the domain, meaning from Amazon Route 53 or from the website.
Dieudonné-Nsabimana - PeerSpot reviewer
Consultancy Manager at cidns
Overall experience improves efficiency and lowers operational challenges
* Add native management routing (geo‑routing, failover, weighted records) directly within Azure DNS zones to reduce dependency on extra services. * Cost Efficiency: Offer bundle pricing tiers or discounts for high‑volume enterprise customers, or an option for cost‑optimized internal DNS zones. * Improved Error Diagnostics: Provide more descriptive error codes and guided troubleshooting steps in the portal or CLI.
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879,768 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
8%
University
5%
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
8%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise9
Large Enterprise12
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise4
Large Enterprise19
 

Questions from the Community

Azure DNS or Amazon Route 53?
Azure DNS is a hosting service of DNS domains. It has excellent operating time and performance, resulting in fast resolution. We like the ability to view everything in the Azure portal - this makes...
What do you like most about Amazon Route 53?
The most valuable features of the solution are the DNS, routing, and traffic features.
What needs improvement with Amazon Route 53?
I do not see any areas for improvement with Amazon Route 53 at the moment.
What do you like most about Azure DNS?
The tool is easy to manage and use.
What needs improvement with Azure DNS?
* Add native management routing (geo‑routing, failover, weighted records) directly within Azure DNS zones to reduce dependency on extra services. * Cost Efficiency: Offer bundle pricing tiers or di...
What is your primary use case for Azure DNS?
I have worked with AWS solutions, such as AWS Application Migration Service, Snowball and also provided great feedback about AWS tools, but at the moment, a lot of my customers are based on Azure a...
 

Comparisons

 

Also Known As

Route 53
No data available
 

Overview

 

Sample Customers

Hess, Expedia, Kelloggs, Philips, HyperTrack
M-Files
Find out what your peers are saying about Amazon Route 53 vs. Azure DNS and other solutions. Updated: December 2025.
879,768 professionals have used our research since 2012.