We compared Azure DNS and Amazon Route 53 based on our user's reviews in several parameters.
Azure DNS is praised for its reliability, scalability, and ease of use, with excellent customer service and a favorable ROI. On the other hand, Amazon Route 53 is noted for its excellent DNS management capabilities, performance, integration with AWS, and comprehensive monitoring tools. Users appreciate the competitive pricing structures of both services, but suggest improvements in areas such as uptime, interface simplicity, and documentation.
Features: Azure DNS differentiates itself from Amazon Route 53 with its ease of use, seamless integration with other Azure services, and competitive pricing. On the other hand, Amazon Route 53 offers excellent DNS management capabilities, comprehensive monitoring and alerting tools, and reliable performance.
Pricing and ROI: The setup cost of Azure DNS and Amazon Route 53 differ in their pricing structure and setup simplicity. Azure DNS is highly regarded for its cost-effectiveness and hassle-free setup process, while Amazon Route 53 offers flexible pricing options and a straightforward setup cost., Azure DNS has favorable ROI with cost-effectiveness, efficiency, increased productivity, decreased downtime, and improved performance. Users appreciate easy setup and management. Amazon Route 53 offers positive ROI with reliability, efficiency, and value as a DNS service, as reported by users.
Room for Improvement: Azure DNS users have highlighted areas for improvement in reliability, uptime, and a more user-friendly management interface. They also desire more comprehensive documentation and a simplified pricing structure. On the other hand, Amazon Route 53 could enhance resolving latency issues, user interface, documentation, integration with other AWS services, and advanced features like traffic routing options.
Deployment and customer support: The reviews for Azure DNS and Amazon Route 53 indicate that the duration required for establishing a new tech solution can vary. Some users of Azure DNS spent three months on deployment and an additional week on setup, while for Amazon Route 53, there were mixed reviews with some users taking three months for deployment and an additional week for setup, and others completing both within a week., Azure DNS customer service has been highly praised, with prompt and efficient assistance. Users appreciate the knowledgeable and responsive support staff. Amazon Route 53 also has positive feedback, with prompt and helpful assistance from their support team. Users appreciate their expertise and ability to provide reliable solutions.
The summary above is based on 35 interviews we conducted recently with Azure DNS and Amazon Route 53 users. To access the review's full transcripts, download our report.
"The most valuable feature is that it works very well."
"The product integrates with other services from AWS, like Amazon S3 bucket and load balancers. The product can also be used with AWS EC2 Instances, AWS Global Accelerator, Amazon SNS, and AWS Lambda."
"Technical support from Amazon is very good...Overall, the product is stable."
"Amazon Route 53 is a DNS resolution service that helps you to map your hostname to another hostname."
"The main DNS resolution is really, really fast."
"The feature for health check efficiently impacts the uptime and reliability of AWS servers including EC2 and EKS."
"The product's initial setup phase was very easy."
"It stands out for its user-friendly interface, seamless integration with other AWS services, and ability to efficiently manage DNS, making it a valuable tool for various deployment scenarios, including those involving Kubernetes on AWS."
"It is a scalable solution."
"I like the feature where I can add multiple DNS records for the same subdomain."
"The speed of the queries is valuable."
"It is a very stable solution."
"The setup is relatively straightforward."
"Data protection is paramount across cloud platforms"
"If you're running your enterprise application on Azure, it's convenient to use Azure DNS. It has native integration with other Azure solutions, and Microsoft is a globally recognized DNS provider. You also get CDN services. If you're a media company that requires on-demand data streaming, your DNS plays a vital role by working with CDN services to publish your application. It's cheaper and easier to expand your solution."
"The initial setup is easy and the solution is user-friendly"
"Supporting DNS check is one feature missing in the solution."
"The solution’s pricing and technical support could be improved."
"The product should improve its automation."
"The product’s security and disaster recovery features need enhancement."
"The solution should include more robust and secure services for hardening sites."
"The multiple routing policies present in the product have certain shortcomings where improvements are required."
"There are no detailed logs, and they should implement that in the solution."
"It may not always be easy to integrate with on-premise infrastructure, especially with the complexity of the resolver and other factors involved. Improvements could be made to enhance the ability to integrate seamlessly."
"Domain registration is one of the problems. We need to go to application services or web apps to purchase the domain instead. If that were to be equivalent to AWS's Route 53 that would be good. But, it is not as flexible as that."
"The product must provide information on which DNS or application is consuming the most budget."
"The CDN integration could be improved."
"Azure needs to add domain registration to the DNS service."
"Azure DNS does provide enhanced support for applications and includes several security features to protect against threats. One of the security features it offers is the ability to detect and prevent dangling DNS records, which can be used in cyber attacks. Dangling DNS records occur when a website owner creates a domain name but forgets to remove the CNAME record, leaving the domain vulnerable to takeover by malicious actors. Azure DNS includes security measures to identify and prevent such threats, helping to keep your DNS infrastructure secure. However, if Microsoft could add more security capabilities to the DNS, that would be great to detect and identify anomalies that are happening to prevent cyber threats."
"Azure DNS sticks mostly with the Azure native solution and doesn't scale well in a multi-cloud or hybrid environment."
"I would like to see more security features and protection."
"The DNSSEC feature is not yet available on the DNS server so it needs to be added."
Amazon Route 53 is ranked 4th in Managed DNS with 16 reviews while Azure DNS is ranked 2nd in Managed DNS with 29 reviews. Amazon Route 53 is rated 8.6, while Azure DNS is rated 8.4. The top reviewer of Amazon Route 53 writes "Effective for processing domain registrations and configuring load balancers". On the other hand, the top reviewer of Azure DNS writes "Offers good performance and helps its users with disaster recovery". Amazon Route 53 is most compared with Cloudflare DNS, Google Cloud DNS, Cisco Umbrella, Akamai Edge DNS and IBM NS1 Connect, whereas Azure DNS is most compared with Cloudflare DNS, Cisco Umbrella, Infoblox DDI, Google Cloud DNS and Quad9. See our Amazon Route 53 vs. Azure DNS report.
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We monitor all Managed DNS reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.