

Azure DNS and Amazon Route 53 are competitors in the DNS service provider category. Amazon Route 53 appears to have the upper hand due to its superior routing and traffic management capabilities, coupled with integration strengths within AWS environments.
Features: Azure DNS is noted for its integration within the Azure ecosystem, providing seamless domain management. It ensures high security across services and facilitates automatic creation of DNS records. Amazon Route 53 excels with dynamic DNS management, offering fault-tolerant designs and comprehensive DNS resolution services. It enables flexible configuration rules and is well-regarded for fast DNS resolution speeds.
Room for Improvement: Azure DNS could enhance its domain registration capabilities and improve support for DNSSEC. Users seek better redundancy and faster troubleshooting. Amazon Route 53 could optimize request handling, clarify pricing, and improve user configuration processes. Users suggest a need for more intuitive customization options and secure service offerings.
Ease of Deployment and Customer Service: Azure DNS benefits from harmonious integration across hybrid and public cloud environments, with its deployment praised for ease. Customer service experiences vary based on service plans. Route 53 enjoys a reputation for robust support, yet faces critiques in comparison to competitor adoption processes. Both services thrive in cloud-focused deployments, utilizing their respective ecosystems.
Pricing and ROI: Azure DNS offers competitive, often bundled pricing, benefiting from a pay-as-you-go model. Users report positive ROI due to efficient management. Route 53 pricing is volume-based, with users appreciating its functionality and AWS integration, justifying costs. Both services are seen as cost-effective, with Azure DNS profiting from seamless Azure integration and Route 53 supporting complex environments efficiently.
The main factors are time-saving and security, even if the cost is slightly higher.
The ROI is always high because Azure DNS setup is essential and does not incur high charges.
Amazon's customer support is very good with a quick response time.
Amazon services are very stable, and there are few problems.
I have been involved in support and would initially rate it as a ten.
Technical support is minimally required for DNS-related tasks if you have previous experience.
We haven't faced any scalability issues, thanks to its integration with AWS services.
Scalability became more challenging as they expanded the product line.
Amazon Route 53 is scalable as I use automation with YML files to handle scalability needs, and it works well.
Have not faced significant downtime due to its reliability.
I have not encountered any stability issues.
I have not seen any hiccups or issues with Amazon Route 53.
There could be improvements in the configuration process, particularly in the options provided during setup, such as subdomain configurations and certificate management.
They need to ensure that the threats reported on are actual threats.
There is a need for technical knowledge to use Amazon Route 53 effectively.
The pricing of Route 53 is slightly higher compared to other services, however, it is justified by its high availability and reliability.
Route 53 is more expensive.
Azure DNS charges based on the number of zones enabled, offering some free queries monthly, which keeps costs low.
They do not alert on non-actionable items, making their alerts reliable and focused on concerns that matter.
I find Amazon Route 53 valuable for its ability to manage DNS records and efficiently route traffic with features like failover routing and geolocation routing.
Amazon Route 53 is beneficial for managing traffic and domain names, offering features like latency-based routing and multi-deployment options.
Azure DNS provides end-to-end P2P connectivity and enhances security, making it more secure and reliable.
| Product | Market Share (%) |
|---|---|
| Amazon Route 53 | 10.1% |
| Azure DNS | 10.6% |
| Other | 79.3% |

| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 9 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 4 |
| Large Enterprise | 19 |
Amazon Route 53 is a highly available and scalable cloud Domain Name System (DNS) web service. It is designed to give developers and businesses an extremely reliable and cost effective way to route end users to Internet applications by translating names like www.example.com into the numeric IP addresses like 192.0.2.1 that computers use to connect to each other. Amazon Route 53 is fully compliant with IPv6 as well.
Azure DNS is a hosting service for DNS domains, providing name resolution using Microsoft Azure infrastructure. By hosting your domains in Azure, you can manage your DNS records using the same credentials, APIs, tools, and billing as your other Azure services.
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