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Amazon Route 53 vs Azure DNS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.4
Amazon Route 53 offers cost-effective, reliable DNS management, delivering ROI through downtime prevention, security, and integration, despite higher costs.
Sentiment score
4.4
Azure DNS offers reduced costs, high ROI, pay-as-you-go billing, reliability, operational simplicity, and substantial time savings.
The main factors are time-saving and security, even if the cost is slightly higher.
The ROI is always high because Azure DNS setup is essential and does not incur high charges.
 

Customer Service

Sentiment score
5.7
Amazon Route 53 support is generally positive, with high ratings and knowledgeable staff, but varies by support tier and plan.
Sentiment score
5.1
Azure DNS support is generally praised for reliability and responsiveness, but experiences vary depending on user plans and outsourced services.
Amazon services are very stable, and there are few problems.
Amazon's customer support is very good with a quick response time.
They provide a normal developer level of support, and within twenty-four hours for non-critical issues, which is acceptable for us.
Technical support is minimally required for DNS-related tasks if you have previous experience.
 

Scalability Issues

Sentiment score
8.1
Amazon Route 53 is highly scalable and efficiently handles diverse needs, praised for integration despite some higher costs.
Sentiment score
7.6
Azure DNS offers exceptional scalability, supporting enterprises of all sizes and up to 400 users, with high user satisfaction.
We haven't faced any scalability issues, thanks to its integration with AWS services.
Scalability became more challenging as they expanded the product line.
Amazon Route 53 is scalable as I use automation with YML files to handle scalability needs, and it works well.
 

Stability Issues

Sentiment score
8.2
Amazon Route 53 is highly stable with consistent performance, minimal downtime, and is preferred for scalability and security.
Sentiment score
7.9
Azure DNS offers excellent reliability and stability, though some users face installation challenges and scalability needs improvement.
I have not encountered any stability issues.
We use auto-scaling groups to manage load.
The solution is stable.
 

Room For Improvement

Amazon Route 53 needs better concurrent request handling, interface, integration, security, error tracing, and simpler pricing and configuration.
Azure DNS needs domain registration, better redundancy, improved documentation, enhanced integration, and clearer pricing to address current shortcomings.
They need to ensure that the threats reported on are actual threats.
There could be improvements in the configuration process, particularly in the options provided during setup, such as subdomain configurations and certificate management.
In my project, everything is already configured, and we focus on monitoring and health checks.
 

Setup Cost

Amazon Route 53 offers flexible, scalable pricing but may be costly compared to Google DNS and GoDaddy for certain features.
Azure DNS is cost-effective with flexible, usage-based pricing and free queries, often included in broader Azure agreements.
Route 53 is more expensive.
The pricing of Route 53 is slightly higher compared to other services, however, it is justified by its high availability and reliability.
Azure DNS charges based on the number of zones enabled, offering some free queries monthly, which keeps costs low.
 

Valuable Features

Amazon Route 53 offers scalable DNS services with seamless AWS integration, robust features, user-friendly interface, and cost-effectiveness.
Azure DNS ensures secure, integrated DNS management with automation, private zones, traffic management, and low-latency global resolution.
They do not alert on non-actionable items, making their alerts reliable and focused on concerns that matter.
I find Amazon Route 53 valuable for its ability to manage DNS records and efficiently route traffic with features like failover routing and geolocation routing.
Route 53 is valued for its health check feature and reliability.
Azure DNS provides end-to-end P2P connectivity and enhances security, making it more secure and reliable.
 

Categories and Ranking

Amazon Route 53
Ranking in Managed DNS
2nd
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
Azure DNS
Ranking in Managed DNS
4th
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Managed DNS category, the mindshare of Amazon Route 53 is 6.4%, down from 8.2% compared to the previous year. The mindshare of Azure DNS is 6.9%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed DNS
 

Featured Reviews

ArunDhwaj - PeerSpot reviewer
Managed security and horizontal scaling enhance application performance
We are using Route 53 for application security. We are also using it for computing, EC2, and setting up our server plus a complete infrastructure Route 53 helps us manage security without manually handling it. We can maintain availability and horizontal scaling effectively. One of the best…
Dieudonné-Nsabimana - PeerSpot reviewer
Overall experience improves efficiency and lowers operational challenges
* Add native management routing (geo‑routing, failover, weighted records) directly within Azure DNS zones to reduce dependency on extra services. * Cost Efficiency: Offer bundle pricing tiers or discounts for high‑volume enterprise customers, or an option for cost‑optimized internal DNS zones. * Improved Error Diagnostics: Provide more descriptive error codes and guided troubleshooting steps in the portal or CLI.
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Use our free recommendation engine to learn which Managed DNS solutions are best for your needs.
865,164 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
10%
Manufacturing Company
8%
University
5%
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Azure DNS or Amazon Route 53?
Azure DNS is a hosting service of DNS domains. It has excellent operating time and performance, resulting in fast resolution. We like the ability to view everything in the Azure portal - this makes...
What do you like most about Amazon Route 53?
The most valuable features of the solution are the DNS, routing, and traffic features.
What needs improvement with Amazon Route 53?
Amazon Route 53 should focus on timeliness and work towards better accuracy. They need to ensure that the threats reported on are actual threats, as the software might miss catching them timely.
What do you like most about Azure DNS?
The tool is easy to manage and use.
What needs improvement with Azure DNS?
* Add native management routing (geo‑routing, failover, weighted records) directly within Azure DNS zones to reduce dependency on extra services. * Cost Efficiency: Offer bundle pricing tiers or di...
What is your primary use case for Azure DNS?
I have worked with AWS solutions, such as AWS Application Migration Service, Snowball and also provided great feedback about AWS tools, but at the moment, a lot of my customers are based on Azure a...
 

Comparisons

 

Also Known As

Route 53
No data available
 

Overview

 

Sample Customers

Hess, Expedia, Kelloggs, Philips, HyperTrack
M-Files
Find out what your peers are saying about Amazon Route 53 vs. Azure DNS and other solutions. Updated: July 2025.
865,164 professionals have used our research since 2012.