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22,080 views|19,653 comparisons
87% willing to recommend
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18,838 views|13,086 comparisons
97% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Mar 6, 2024

We compared SAP ERP and SAP S/4HANA based on our user's reviews in several parameters.

Based on user feedback, SAP ERP is praised for its comprehensive functionality, efficient supply chain management, and excellent customer service. Meanwhile, SAP S/4HANA stands out for its real-time data analysis capabilities, intuitive user interface, and flexibility. Users highlight the need for enhanced customization in SAP ERP, while SAP S/4HANA could benefit from performance improvements and better system integration.

Features: The valuable features of SAP ERP include comprehensive functionality, ease of integration, robust reporting, and efficient supply chain management. In comparison, SAP S/4HANA offers robust functionalities, seamless integration, intuitive user interface, real-time data analysis, efficient business process management, improved efficiency, streamlined operations, accurate insights, flexibility, scalability, and a comprehensive set of tools for various industries.

Pricing and ROI: The setup cost for SAP ERP has been reported as manageable, ensuring a seamless implementation process. On the other hand, SAP S/4HANA has been praised for its reasonable setup cost, providing users with flexibility. Both products offer straightforward and transparent licensing terms., The ROI for SAP ERP has been positive according to user feedback, with satisfaction expressed for financial benefits and efficiency improvements. SAP S/4HANA also delivers a positive ROI, with users highlighting its efficiency, effectiveness, increased productivity, and cost savings.

Room for Improvement: SAP ERP requires enhancements in customization options, user interface intuitiveness, integration with other software systems, and performance. SAP S/4HANA needs improvements in performance with large data sets, a more intuitive interface, and better system integration.

Deployment and customer support: The reviews indicate that both SAP ERP and SAP S/4HANA have varying timeframes for implementing a new tech solution. Some users spent three months on deployment and an additional week on setup for both products. However, it is important to consider the context in which the users used these terms., SAP ERP receives high praise for its customer service and support, with prompt and knowledgeable assistance, personalized attention, and efficient problem resolution. SAP S/4HANA also provides excellent customer service, with prompt and efficient assistance, as well as a knowledgeable and friendly support team.

The summary above is based on 61 interviews we conducted recently with SAP ERP and SAP S/4HANA users. To access the review's full transcripts, download our report.

To learn more, read our detailed SAP ERP vs. SAP S/4HANA Report (Updated: May 2024).
772,422 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"We like that we have real-time dashboard views.""I like that SAP ERP is very robust and stable.""SAP is a very process controlled application. It does not allow users to manage the data. Once the initial process is set, it works smoothly.""It has been quite stable so far.""SAP ERP has a good user interface with a lot of functionalities and good interface options.""I like the solution’s features in finance, supply chain, sales, and distribution.""The most valuable features of SAP ERP are the general operations. It has a good way to manage a business and do financial reporting. Overall we are happy with the robustness of the solution.""The solution is quite scalable."

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"The solution's most valuable features are performance and processes.""The initial setup is not complex; it's more at a medium level. Not too easy, but with the right knowledge, you can configure it.""The infrastructure resources are also effectively used. It is very optimized; used in a very optimized manner.""One of the things I like about it is its well-integrated and secure nature.""It's reliable and the performance is good.""The solution can scale well.""SAP S/4HANA is the preferred database because of its scalability, faster accessibility, compatibility, and other well-suited features for large data sets.""Because I'm a procure-to-pay consultant, I mostly look at that angle, and I have a bit of experience with sales and distribution. I also like the integration between S/4HANA and other ERPs because S/4HANA is a suite. For example, the integration between S/4HANA and EWM Transportation Management, and Ariba."

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"The product can be a little slow when dealing with thousands of employee data.""Presently, the solution's interface is not intuitive.""Reporting is why most companies need to acquire business intelligence add-on solutions, and when it comes to SAP ERP, they could improve the reporting graphical representation of the data.""The user interface isn't as nice as SAP HANA's.""The service could be more user-friendly in the area of transition codes.""More integrations and built-in integrations with other environments and products are needed.""There will always be something within our business that it won't fit.""It should be less complex. It should also have better integration capability. I am using the ACC version, and in this version, the integration and the communication are very difficult and complicated."

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"The interface could be improved.""The initial setup could be better. They can make the process a little easier. The functions that we require will be available in the next release. We specifically need a new model, and I think we have some versions to implement. I already read on the SAP website that some functionalities we are waiting for are available in this new version.""I would like to see the AI included to help from a data standpoint.""While the solution contemplates a competitively priced model, its pricing could be cheaper.""I have found the solution to be stable but it could improve.""This is a costly solution.""It should have more support. Documentation and support for mobile apps can be improved.""The install can be difficult. There's something called secondary sales solutions that is not there in SAP. We need to have third-party tools to integrate to do the automatization. The two parts are missing on the secondary sales solution and automation."

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Pricing and Cost Advice
  • "SAP ECC is not cheap but I consider it the best system for managing an organization's data and processes."
  • "This is a costly product."
  • "There are licensing costs."
  • "Some components are available at an additional cost, depending on the type of contract that you have."
  • "The licensing costs are slightly on the higher side. They need to make it more competitive."
  • "SAP is a bit on the costly side, but they also provide support and other things. We are paying for licenses and the use of the cloud."
  • "SAP ERP is expensive."
  • "When you have a solution that is stable, reliable, and has a high performance as this solution, the price is going to be expensive. However, when you evaluate the service you are paying for the cost is quite reasonable for this solution."
  • More SAP ERP Pricing and Cost Advice →

  • "It is an expensive solution."
  • "The price of this product is an issue for some customers."
  • "I have found the price of the solution is on the medium to the expensive side of the scale. There is a license for this solution and there are additional maintenance fees."
  • "The solution is expensive."
  • "We're not sure yet. I think it was six figures a year, over 100,000. It has straight-up licensing fees."
  • "Licensing works on a subscription model for the cloud version and it's a one-time fee for the on-premises version."
  • "The price of the solution is reasonable but some modules can be expensive. When comparing SAP S4HANA to other solutions, such as Oracle, it is not expensive."
  • "The price of the solution is expensive."
  • More SAP S/4HANA Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer:The solution has made the most significant impact on our human resources function, specifically in HR operations and HR analytics. One feature of SAP ERP that I found most valuable is its use of codes… more »
    Top Answer:The product can be a little slow when dealing with thousands of employee data.
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    out of 68 in ERP
    Average Words per Review
    out of 68 in ERP
    Average Words per Review
    Also Known As
    Learn More
    SAP ERP addresses the core business software requirements of midsize and large organizations in all industries and sectors. SAP ERP includes four individual solutions that support key areas of enterprise resource planning: human capital management, financials, operations, corporate services.

    SAP S4HANA is an ERP (enterprise resource planning) system that uses sophisticated technologies including machine learning and AI. It is most commonly used to integrate and manage business functions and is an ideal solution for large enterprises. The platform includes supplier relationship management (SRM), customer relationship management (CRM), supply chain management (SCM), and product lifecycle management (PLM) functionality.

    SAP S4HANA offers three different deployment options:

    • On-premises
    • Cloud
    • Hybrid

    SAP S4HANA Features

    SAP S4HANA has many valuable key features, including:

    • Customizable
    • ERP, CRM, SRM, SCM, PLM co-deployed
    • High throughput
    • Fast analytics and reporting
    • Smaller total data footprint
    • SAP HANA multi-tenancy
    • All data: social, text, geo, graph, processing
    • New SAP Fiori UX for any device (mobile, desktop, tablet)
    • Unlimited workload capacity
    • High-volume transaction processing (OLTP)
    • High volume real-time analytical processes (OLAP)
    • Service Management
    • Digital Boardroom Integration

    SAP S4HANA Benefits

    Some of the benefits of using SAP S4HANA include:

    • Speed: S4 HANA applications leverage speed, context, and data accessibility to ensure you can stay up to date with rapidly evolving technology.
    • Improved performance: With SAP S4HANA, you can plan, execute, or generate reports and analytics based on live data to increase performance.
    • Simplicity: SAP S4HANA’s whole infrastructure was designed with simplification in mind — from the management of the solution to the administration of the IT landscape. The solution serves as the digital core for business process simplification and enables the centralizing of hardware and network resources.
    • Cost effective: SAP S4HANA is a cost effective solution. It provides the ability to bring together all the analytical and transactional capabilities of a variety of systems in one location, enabling better decision making.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by SAP S4HANA users.

    A Mechanical Engineer at a construction company says, “It is a very powerful, highly customizable tool. The most valuable feature is that the reporting is fast. We can see the results from that in that our commissions come in fast. That is the main advantage.”

    Another reviewer, a SAP Technology Manager at a financial services firm, mentions, "It is more or less a very, very smooth and seamless product. Day by day they are increasing their technology features and they are keen to resolve the issues. India has a complex business scenario and SAP is thinking about that and resolving the issues day by day. In terms of the features I have found most valuable, I don't think that there is any lack or any gap process-wise. SAP is a very good tool."

    A Project and Service delivery Manager at a tech services company comments, "One of the most valuable features, which we used the most, was the FI module, for finance. It involved controlling, account receivables, account payables, and complete financial steering."

    A Senior Architect at a construction company states, “The POD applications are very useful to us. There are a few POD apps which we are using for different business scenarios. They are quite interesting.” He also adds, “The initial setup is pretty straightforward. The documentation is very good. The solution can scale well. The solution is stable.”

    Sample Customers
    B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.
    Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
    Top Industries
    Manufacturing Company25%
    Computer Software Company10%
    Financial Services Firm8%
    Pharma/Biotech Company8%
    Manufacturing Company13%
    Computer Software Company12%
    Educational Organization6%
    Manufacturing Company17%
    Computer Software Company12%
    Financial Services Firm10%
    Educational Organization34%
    Computer Software Company10%
    Manufacturing Company9%
    Company Size
    Small Business21%
    Midsize Enterprise22%
    Large Enterprise57%
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise63%
    Small Business40%
    Midsize Enterprise20%
    Large Enterprise40%
    Small Business16%
    Midsize Enterprise41%
    Large Enterprise43%
    Buyer's Guide
    May 2024
    Find out what your peers are saying about SAP ERP vs. SAP S/4HANA and other solutions. Updated: May 2024.
    772,422 professionals have used our research since 2012.

    SAP ERP is ranked 1st in ERP with 100 reviews while SAP S/4HANA is ranked 2nd in ERP with 73 reviews. SAP ERP is rated 8.2, while SAP S/4HANA is rated 8.2. The top reviewer of SAP ERP writes "The amazing, robust framework with unlimited scalability earns its #1 status". On the other hand, the top reviewer of SAP S/4HANA writes "The solution is highly scalable, with solid performance and integration". SAP ERP is most compared with Microsoft Dynamics AX, Anaplan, SAP Business One, Infor M3 and Infor LN, whereas SAP S/4HANA is most compared with SAP Business One, Oracle Fusion Cloud ERP, Oracle E-Business Suite, Microsoft Dynamics 365 Business Central and NetSuite ERP. See our SAP ERP vs. SAP S/4HANA report.

    See our list of best ERP vendors.

    We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.