Based on user feedback, SAP ERP is praised for its comprehensive functionality, efficient supply chain management, and excellent customer service. Meanwhile, SAP S/4HANA stands out for its real-time data analysis capabilities, intuitive user interface, and flexibility. Users highlight the need for enhanced customization in SAP ERP, while SAP S/4HANA could benefit from performance improvements and better system integration.

Features: The valuable features of SAP ERP include comprehensive functionality, ease of integration, robust reporting, and efficient supply chain management. In comparison, SAP S/4HANA offers robust functionalities, seamless integration, intuitive user interface, real-time data analysis, efficient business process management, improved efficiency, streamlined operations, accurate insights, flexibility, scalability, and a comprehensive set of tools for various industries.

Pricing and ROI: The setup cost for SAP ERP has been reported as manageable, ensuring a seamless implementation process. On the other hand, SAP S/4HANA has been praised for its reasonable setup cost, providing users with flexibility. Both products offer straightforward and transparent licensing terms., The ROI for SAP ERP has been positive according to user feedback, with satisfaction expressed for financial benefits and efficiency improvements. SAP S/4HANA also delivers a positive ROI, with users highlighting its efficiency, effectiveness, increased productivity, and cost savings.

Room for Improvement: SAP ERP requires enhancements in customization options, user interface intuitiveness, integration with other software systems, and performance. SAP S/4HANA needs improvements in performance with large data sets, a more intuitive interface, and better system integration.

Deployment and customer support: The reviews indicate that both SAP ERP and SAP S/4HANA have varying timeframes for implementing a new tech solution. Some users spent three months on deployment and an additional week on setup for both products. However, it is important to consider the context in which the users used these terms., SAP ERP receives high praise for its customer service and support, with prompt and knowledgeable assistance, personalized attention, and efficient problem resolution. SAP S/4HANA also provides excellent customer service, with prompt and efficient assistance, as well as a knowledgeable and friendly support team.

The summary above is based on 61 interviews we conducted recently with SAP ERP and SAP S/4HANA users. To access the review's full transcripts, download our report.

To learn more, read our detailed SAP ERP vs. SAP S/4HANA Report (Updated: July 2024).

Buyer's Guide

SAP ERP vs. SAP S/4HANA

July 2024

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Categories and Ranking

SAP ERP

Ranking in ERP

1st

Average Rating

8.0

Number of Reviews

103

Ranking in other categories

No ranking in other categories

SAP S/4HANA

Ranking in ERP

2nd

Average Rating

8.2

Number of Reviews

102

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2024, in the ERP category, the mindshare of SAP ERP is 18.1%, down from 21.5% compared to the previous year. The mindshare of SAP S/4HANA is 15.8%, up from 14.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ERP

Unique Categories:

No other categories found

Featured Reviews

SEAN Justine

Works with 1,001-5,000 employees

Feb 6, 2023

Strong reporting, visibility, and performance

Data analytics can be improved. The problem with SAP is that whenever there is a modification, or if a new field needs to be added, they charge tens of thousands, hundreds, or even two hundred thousand dollars. That is not anything in which I am really interested. For instance, consider a single-use case. I have to enter the root causes for a certain operation or failure. That option does not exist anywhere in SAP, not in manufacturing, not in logistics, not in anything. It is completely missing. The root cause analysis is very common across industries, yet SAP does not offer this option. A line field or a metaparticle, for example, was delayed. If you have the choice to input the warehouse operator or if the person who submitted the document has the opportunity to enter, this has been postponed for N, X, Y, or Z reasons. That would have been ideal, but sadly, that option is not available in SAP. I checked other modules, but that option does not exist anywhere.

Read full review

SanjeevKumar12

Director at ApON India

Aug 16, 2021

Simple to use functions, intuitive interface, and efficient database

It is simple to implement SAP S4HANA. If you are already in this type of environment, then the transition is not very complex. However, if you do not then it can be difficult. It does not matter what ERP you are using, whether it is Oracle, SAP, Microsoft Dynamics, or others, and even locally made or customized solutions, it is always the change management that takes all the effort. It is never technology that comes in between as the bottleneck because whatever technology you choose, configure, design architect, it does the job. The issue is the mindset of people, how to change people, how to train them, how do you make them efficient, how they will become more fluent and adapt to this change? That is the challenge, it is never technology that falls in place as a bottleneck.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Everyone who uses SAP ERP has benefited from the functionality."

"The most valuable features of SAP ERP are that its robust, user-friendly, and secure."

"The most valuable features of SAP ERP are the integration between all departments, such as purchasing, finance, trading, and sales."

"The most valuable feature is the robust workflows that SAP provides to us in our organization. Overall, I find it the best ERP solution compared to other similar solutions."

"The most significant elements of this solution are the ability to create a virtual product, a service product, and delivery."

"Control and governance are the best features."

"Their tech support is always good."

"The solution is very mature."

More SAP ERP pros

"I have found the most valuable feature to be the SAP Fiori application."

"It is the most stable solution provided by SAP and can be used on all levels."

"The most valuable feature is the detail in all of the processes. The solution captures our policies and enables us to implement our policies in SAP. There are different models that address our needs."

"S/4HANA is so much faster today than it was before. High performance is one of the best features, but the backbone of S/4HANA is its integration capabilities. They've also shifted to a focus on user experience."

"The processing time has been reduced, and the screens have become more intuitive, leading to a faster user experience."

"S4HANA is a completely integrated solution. It's an end-to-end ERP system with strong manufacturing and financial integration, which is not common among ERPs. And it's a solution that's driven by industry best practices."

"It is a full-fledged, stable solution."

"SAP S/4HANA is a very easy-to-use and user-friendly solution."

More SAP S/4HANA pros

Cons

"It has a high cost."

"It needs a more complete guidance with complete processes. Right now, it only has single transactions."

"The integration with others application could be easier. There are many different features that this solution offers which could be easier to implement."

"I always prefer using an S/4HANA system."

"I would like to see the customization of the reports become easier to work with instead of having technical support have to assist us."

"The system is very big. It is not exactly user-friendly, due to the fact that it's so massive and complex."

"It could be more flexible, and the company should be able to adapt the system. Not the other way around. It's very rigid and difficult to change. Reporting could also be better."

"ERP could use better integration with other systems."

More SAP ERP cons

"Starting out on the solution can be a bit complex and difficult."

"This is a costly solution."

"SAP S/4HANA needs to bring a feature that allows a great quantity of data compression"

"Lacking in some customizations."

"The solution could improve by making customization easier. The on-premise version is a lot more flexible."

"During parallel preparation of go-live processes, SAP B1 and S4H transactional data alignment can be difficult to track."

"We would like to see more DevOps capabilities in the future."

"SAP S/4HANA is a robust front-end solution compared to other web technologies available. However, screen design in SAP EFI might not be as extensive."

More SAP S/4HANA cons

Pricing and Cost Advice

"SAP is a bit on the costly side, but they also provide support and other things. We are paying for licenses and the use of the cloud."

"The product has high pricing."

"I rate the product's price a nine on a scale of one to ten, where one is cheap or affordable, and ten is really expensive. The solution is expensive."

"I am not sure. However, extensions cost approximately $100,000 or$200,000."

"There is a license needed to use this solution."

"The on-premises licensing model comes with annual maintenance whereas the cloud-based licensing model is a yearly subscription. The tool’s pricing is normal and not expensive."

"There is a one-time license that is needed to use the solution. The support is what is needed to be renewed annually."

"The price of SAP ERP is high, but it is worth the money. The maintenance and support can be expensive. There should be a different price model for businesses that are not as large to be able to afford it."

More SAP ERP pricing and cost advice

"The product is expensive"

"I feel that the product is a bit expensive."

"We pay for an annual license."

"People concerned about the costs need to evaluate whether implementing this system is profitable."

"SAP S4HANA is expensive and for smaller businesses, it is very difficult for them to have the budget."

"Depending on the solution there can be a different way of doing the license. Most of the licenses are annual, but there are some models where it is that offer pay-as-you-go. Additionally, there are some solutions that offer monthly per user."

"It is very expensive. It is not cheap."

"The solution's pricing depends on customers and how much discount they can get. However, the list price is expensive."

More SAP S/4HANA pricing and cost advice

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Use our free recommendation engine to learn which ERP solutions are best for your needs.

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Computer Software Company

12%

Retailer

Educational Organization

35%

Computer Software Company

10%

Manufacturing Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Is Anaplan better than SAP ERP?

There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy and drives up the quality of analytics. Rather than spending all of their time co...

See all answers

What do you like most about SAP ERP?

The solution has made the most significant impact on our human resources function, specifically in HR operations and HR analytics. One feature of SAP ERP that I found most valuable is its use of co...

See all answers

What needs improvement with SAP ERP?

The solution's graphical user interface (GUI) is outdated and could be improved.

See all answers

Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?

SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...

See all answers

What needs improvement with SAP S4HANA?

There is a need to improve the migration process. I think that clearer guidelines on implementation for faster data migration need to be improved a little bit, as transforming the legacies to SAP S...

See all answers

What is your primary use case for SAP S4HANA?

I use the solution in my company to pay for procurement, finance, and asset management, and we use all its modules across the board for everything.

See all answers

Comparisons

Microsoft Dynamics AX vs SAP ERP

Compared 11% of the time

Anaplan vs SAP ERP

Compared 10% of the time

Infor M3 vs SAP ERP

Compared 6% of the time

SAP Business One vs SAP ERP

Compared 6% of the time

Infor LN vs SAP ERP

Compared 5% of the time

More SAP ERP Competitors

SAP Business One vs SAP S/4HANA

Compared 10% of the time

Oracle E-Business Suite vs SAP S/4HANA

Compared 6% of the time

Oracle Fusion Cloud ERP vs SAP S/4HANA

Compared 6% of the time

Microsoft Dynamics 365 Business Central vs SAP S/4HANA

Compared 5% of the time

Microsoft Dynamics AX vs SAP S/4HANA

Compared 4% of the time

More SAP S/4HANA Competitors

Product Reports

Buyer's Guide

SAP ERP

June 2024

Download SAP ERP product report

Buyer's Guide

SAP S/4HANA

June 2024

Download SAP S/4HANA product report

Also Known As

No data available

SAP S4HANA

Learn More

SAP

Overview

SAP ERP addresses the core business software requirements of midsize and large organizations in all industries and sectors. SAP ERP includes four individual solutions that support key areas of enterprise resource planning: human capital management, financials, operations, corporate services.

SAP S4HANA is an ERP (enterprise resource planning) system that uses sophisticated technologies including machine learning and AI. It is most commonly used to integrate and manage business functions and is an ideal solution for large enterprises. The platform includes supplier relationship management (SRM), customer relationship management (CRM), supply chain management (SCM), and product lifecycle management (PLM) functionality.

SAP S4HANA offers three different deployment options:

On-premises
Cloud
Hybrid

SAP S4HANA Features

SAP S4HANA has many valuable key features, including:

Customizable
ERP, CRM, SRM, SCM, PLM co-deployed
High throughput
Fast analytics and reporting
Smaller total data footprint
SAP HANA multi-tenancy
All data: social, text, geo, graph, processing
New SAP Fiori UX for any device (mobile, desktop, tablet)
Unlimited workload capacity
High-volume transaction processing (OLTP)
High volume real-time analytical processes (OLAP)
Service Management
Digital Boardroom Integration

SAP S4HANA Benefits

Some of the benefits of using SAP S4HANA include:

Speed: S4 HANA applications leverage speed, context, and data accessibility to ensure you can stay up to date with rapidly evolving technology.

Improved performance: With SAP S4HANA, you can plan, execute, or generate reports and analytics based on live data to increase performance.

Simplicity: SAP S4HANA’s whole infrastructure was designed with simplification in mind — from the management of the solution to the administration of the IT landscape. The solution serves as the digital core for business process simplification and enables the centralizing of hardware and network resources.

Cost effective: SAP S4HANA is a cost effective solution. It provides the ability to bring together all the analytical and transactional capabilities of a variety of systems in one location, enabling better decision making.

Reviews from Real Users

Below are some reviews and helpful feedback written by SAP S4HANA users.

A Mechanical Engineer at a construction company says, “It is a very powerful, highly customizable tool. The most valuable feature is that the reporting is fast. We can see the results from that in that our commissions come in fast. That is the main advantage.”

Another reviewer, a SAP Technology Manager at a financial services firm, mentions, "It is more or less a very, very smooth and seamless product. Day by day they are increasing their technology features and they are keen to resolve the issues. India has a complex business scenario and SAP is thinking about that and resolving the issues day by day. In terms of the features I have found most valuable, I don't think that there is any lack or any gap process-wise. SAP is a very good tool."

A Project and Service delivery Manager at a tech services company comments, "One of the most valuable features, which we used the most, was the FI module, for finance. It involved controlling, account receivables, account payables, and complete financial steering."

A Senior Architect at a construction company states, “The POD applications are very useful to us. There are a few POD apps which we are using for different business scenarios. They are quite interesting.” He also adds, “The initial setup is pretty straightforward. The documentation is very good. The solution can scale well. The solution is stable.”

Sample Customers

B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.

Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.

Buyer's Guide

SAP ERP vs. SAP S/4HANA

July 2024

Free Report: SAP ERP vs. SAP S/4HANA

Find out what your peers are saying about SAP ERP vs. SAP S/4HANA and other solutions. Updated: July 2024.

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