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Avada Software Infrared360 OverviewUNIXBusinessApplication

Avada Software Infrared360 is #2 ranked solution in top Business Activity Monitoring tools, #4 ranked solution in top Message Oriented Middleware (MOM) tools, #14 ranked solution in top Server Monitoring tools, and #21 ranked solution in APM tools. PeerSpot users give Avada Software Infrared360 an average rating of 10.0 out of 10. Avada Software Infrared360 is most commonly compared to IBM MQ: Avada Software Infrared360 vs IBM MQ. Avada Software Infrared360 is popular among the large enterprise segment, accounting for 73% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 26% of all views.
Buyer's Guide

Download the Application Performance Management (APM) Buyer's Guide including reviews and more. Updated: August 2022

What is Avada Software Infrared360?

Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as  JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.

Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.

Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work.  Within those spaces are only the objects and resources the user has been granted visibility.  Role policy dictates permissions on those resources.

It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.                 

  *Kafka coming soon 

Avada Software Infrared360 was previously known as Infrared360.

Avada Software Infrared360 Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others

Avada Software Infrared360 Pricing Advice

What users are saying about Avada Software Infrared360 pricing:
"Start small, then increase licensing later as per your demand."

Avada Software Infrared360 Reviews

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Walter Kuhn - PeerSpot reviewer
ICT Architect at a tech services company with 51-200 employees
Real User
ExpertTop 5
Role-based access to queues, giving us more insights into problems
Pros and Cons
  • "It has role-based access to queues, giving us more insights into problems."
  • "We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."

What is our primary use case?

For several tenants, we need to manage a total of nearly 200 queue managers, and each queue manager has approximately 100 queues, aliases, etc. We run the queue managers on Windows Server in four operating centers.

How has it helped my organization?

  • We now have the possibility of getting a central perspective on all tenants.
  • We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle.
  • For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.

What is most valuable?

  • Role-based access to queues, giving us more insights into problems.
  • Ease of use: Everything runs in a browser. Thus, it can be used by all interested parties.

What needs improvement?

  • We definitely need a better overview in terms of a dashboard giving us insights. It should also provide insights to our management. 
  • We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants.
Buyer's Guide
Application Performance Management (APM)
August 2022
Find out what your peers are saying about Avada Software, Dynatrace, Nastel Technologies and others in Application Performance Management (APM). Updated: August 2022.
622,645 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No problems.

What do I think about the scalability of the solution?

Till now, no Problems.

How are customer service and support?

They react if something is problematic. We found a little bug, and it was corrected in the next release. They also have very responsive communications.

Which solution did I use previously and why did I switch?

Our company did not use a previous solution.

How was the initial setup?

With a Little support from Avada Software, very straightforward.

What about the implementation team?

We implemented with in-house via telephone support by Avada.

What's my experience with pricing, setup cost, and licensing?

Start small, then increase licensing later as per your demand.

What other advice do I have?

Getting contact to product manager and architects of Avada software can be done quickly and in direct sessions. For us, a big help and advantage.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Application Performance Management (APM) Report and find out what your peers are saying about Avada Software, Dynatrace, Nastel Technologies, and more!
Updated: August 2022
Buyer's Guide
Download our free Application Performance Management (APM) Report and find out what your peers are saying about Avada Software, Dynatrace, Nastel Technologies, and more!