Try our new research platform with insights from 80,000+ expert users

Dynatrace vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
359
Ranking in other categories
Log Management (5th), Mobile APM (2nd), Container Monitoring (2nd), AIOps (2nd), AI Observability (3rd)
eG Enterprise
Ranking in Application Performance Monitoring (APM) and Observability
58th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
21
Ranking in other categories
Network Monitoring Software (72nd), IT Infrastructure Monitoring (50th)
 

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 6.0%, down from 11.3% compared to the previous year. The mindshare of eG Enterprise is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Dynatrace6.0%
eG Enterprise0.8%
Other93.2%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Manish Indupuri - PeerSpot reviewer
senior DevOps engineer at a tech services company with 10,001+ employees
AI-driven insights have reduced downtime and improved cross-team collaboration
We encountered some challenges while using Dynatrace. Although the initial setup was smooth, fine-tuning alert thresholds and custom metrics took some time. Another challenge was that Dynatrace charges based on host units, so we had to carefully plan our agent deployments. The licensing model is expensive. Additionally, the complexity of setup is an issue. While OneAgent and auto-discover services are powerful, the setup is more complex compared to other tools such as Prometheus and Grafana. These integrations are simple and basic, but Dynatrace setup requires more complexity based on the environment. For new users wanting to use Dynatrace, it is difficult. However, the AI-related solutions and metrics took us to the next level for identifying and fixing things. Dynatrace requires an agent for operation. OneAgent is powerful, but it is also resource-heavy. On lightweight nodes or older systems, the agent can slightly impact performance. If Dynatrace could implement a lightweight agent behavior, we could make things faster. Additionally, if Dynatrace could add a long-term retention policy so that we could store more data and find fine-grained details, that would help us. While Dynatrace managed edition supports on-premises deployment, the SaaS version depends on cloud connectivity. For highly regulated or air-gapped environments, setup and updates can be challenging. Although the initial setup is smooth, if someone wants to fine-tune it and fully understand the tool end-to-end, it could be tricky.
Jose Ramon Crespo - PeerSpot reviewer
Senior Enterprise Director at Towers IT
Utilize artificial intelligence for faster issue response and seamless ITSM integration
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM services, providing a seamless alerting system for our customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Dynatrace has an auto-baseline and uses AI to monitor the performance of each API. The response time is related to the baseline."
"The most valuable feature is the beautiful UI."
"For me, the most valuable feature of this solution is that deep dive that we get out of the AppMon product with the PurePath technology, and the way that the PurePath stack works."
"Dynatrace has significantly improved our organization by providing full-stack visibility and automated root cause analysis, helping us detect and resolve issues faster, reduce downtime, and improve user experience."
"The most valuable features are ease of deployment, UI, and collected data. Its deployment is really easy. In just a few hours, you can have a very good outcome, and you can see everything, which is very valuable. It collects a good amount of data."
"It has given us one simple dashboard to monitor all of our servers and web applications."
"Dynatrace helped us to get a better understanding of how our services are communicating with each other, as well as better problem detection before something really breaks"
"A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."
"The GUI is nicer than all the other graphical interfaces out there."
"Single pane of glass to review status of the full environment."
"It gives good insight into inside of what's going on with Exchange."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"Its ability to monitor failures and to restart a Windows service when it fails."
"User session details"
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
 

Cons

"An area for improvement would be security. In the next release, I'd like to see more network-centric capabilities - Dynatrace is good at the network level, but I have to leverage other network solutions and integrate with them, but a holistic approach including the network as a one-stop-shop would be great."
"Hard to use for beginners, to setup and explore."
"​We are waiting on the new features to see how they perform."
"Dynatrace requires an agent for operation. OneAgent is powerful, but it is also resource-heavy. On lightweight nodes or older systems, the agent can slightly impact performance."
"In the new Dynatrace solution, support for legacy applications is still not there. ​"
"Filters should have a “negative” option."
"The configuration of the alerts, that's been a challenge in AppMon for me, right now. Some of the alerts are too noisy, but that might be my lack of some configuration."
"Every time we spin up an EC2 instance, we have to slap an agent on it and that is more work. So, if it could go agentless, that would be great."
"Back-end configuration is not easy to implement."
"The solution needs to enhance the management dashboards."
"would like to see improvements in the alarm display console."
"There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise is usually too expensive."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"The UI looks a little dated and could do with a refresh."
 

Pricing and Cost Advice

"This is an expensive solution, but it is also worth the money."
"The only limitation with scaling to cloud-native environments is licensing. It all depends on how many DEM units you're willing to license. The more of DEM units that you purchase, the more user data you can collect."
"The pricing is not bad, but it could be better."
"There was also some complexity in the adoption rate of it because of how costly the licensing is."
"We purchased a subscription for one year and it is an expensive solution for a large enterprise like ours."
"Always gives good ROI and total cost of ownership."
"Our annual costs were about the same for both AppDynamics and Dynatrace."
"I think the pricing is at a fair value for what it is."
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"They are aligned with other enterprise solutions."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"It is not expensive."
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"It'd be nice if the price was lower. That would be an improvement."
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
884,656 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
21%
Manufacturing Company
9%
Computer Software Company
8%
Government
6%
Retailer
13%
Government
12%
Financial Services Firm
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business78
Midsize Enterprise50
Large Enterprise299
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What is your experience regarding pricing and costs for eG Enterprise?
The pricing is per user per year and varies depending on the components being monitored. It is within the range of other competitive solutions.
 

Comparisons

 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Find out what your peers are saying about Dynatrace vs. eG Enterprise and other solutions. Updated: March 2026.
884,656 professionals have used our research since 2012.