Dynatrace vs eG Enterprise comparison

Dynatrace and eg Innovations are both solutions in the Application Performance Monitoring (APM) and Observability category. Dynatrace is ranked #2 with an average rating of 8.7, while eg Innovations is ranked #57. Dynatrace holds a 6.3% mindshare in APM, compared to eg Innovations’s 0.7% mindshare. Additionally, 95% of Dynatrace users are willing to recommend the solution, compared to 95% of eg Innovations users who would recommend it.

Dynatrace

Read 358 Dynatrace reviews

24,237 Views
16,724 Comparison Views

95% willing to recommend

eG Enterprise

Read 21 eG Enterprise reviews

2,436 Views
1,145 Comparison Views

95% willing to recommend

Dynatrace

eG Enterprise

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

Dynatrace and eG Enterprise are competitive performance monitoring tools. Dynatrace has an upper hand due to ease of deployment and customer service, while eG Enterprise stands out in feature set and justified pricing.

What features are offered by Dynatrace in comparison to eG Enterprise?

Dynatrace provides extensive AI-driven monitoring, automation capabilities, real-time insights, and comprehensive analytics. eG Enterprise offers end-to-end visibility across multiple platforms and detailed root cause analysis.

What areas of improvement can be found in Dynatrace in comparison to eG Enterprise?

Dynatrace could enhance customization options, reporting clarity, and UX refinement. eG Enterprise could improve its learning curve, advanced alerting capabilities, and streamline onboarding.

How is the ease of deployment and customer service of Dynatrace in comparison to eG Enterprise?

Dynatrace has a straightforward deployment process and proactive customer support with minimal setup time. eG Enterprise offers robust support but has a more complex deployment process requiring additional configuration.

What setup costs and ROI can be seen with Dynatrace in comparison to eG Enterprise?

Dynatrace is considered cost-effective for larger enterprises due to its scalability and strong ROI with data-driven automation. eG Enterprise justifies its higher cost with comprehensive features and detailed analytics, providing value in complex environments.

To learn more, read our detailed Dynatrace vs. eG Enterprise Report (Updated: February 2026).

Buyer's Guide

Dynatrace vs. eG Enterprise

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dynatrace

Ranking in Application Performance Monitoring (APM) and Observability

2nd

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

358

Ranking in other categories

Log Management (6th), Mobile APM (2nd), Container Monitoring (2nd), AIOps (2nd), AI Observability (4th)

eG Enterprise

Ranking in Application Performance Monitoring (APM) and Observability

57th

Average Rating

8.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Network Monitoring Software (74th), IT Infrastructure Monitoring (50th)

Mindshare comparison

As of February 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 6.3%, down from 11.4% compared to the previous year. The mindshare of eG Enterprise is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Dynatrace	6.3%
eG Enterprise	0.7%
Other	93.0%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Manish Indupuri

senior DevOps engineer at a tech services company with 10,001+ employees

AI-driven insights have reduced downtime and improved cross-team collaboration

We encountered some challenges while using Dynatrace. Although the initial setup was smooth, fine-tuning alert thresholds and custom metrics took some time. Another challenge was that Dynatrace charges based on host units, so we had to carefully plan our agent deployments. The licensing model is expensive. Additionally, the complexity of setup is an issue. While OneAgent and auto-discover services are powerful, the setup is more complex compared to other tools such as Prometheus and Grafana. These integrations are simple and basic, but Dynatrace setup requires more complexity based on the environment. For new users wanting to use Dynatrace, it is difficult. However, the AI-related solutions and metrics took us to the next level for identifying and fixing things. Dynatrace requires an agent for operation. OneAgent is powerful, but it is also resource-heavy. On lightweight nodes or older systems, the agent can slightly impact performance. If Dynatrace could implement a lightweight agent behavior, we could make things faster. Additionally, if Dynatrace could add a long-term retention policy so that we could store more data and find fine-grained details, that would help us. While Dynatrace managed edition supports on-premises deployment, the SaaS version depends on cloud connectivity. For highly regulated or air-gapped environments, setup and updates can be challenging. Although the initial setup is smooth, if someone wants to fine-tune it and fully understand the tool end-to-end, it could be tricky.

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Jose Ramon Crespo

Senior Enterprise Director at Towers IT

Utilize artificial intelligence for faster issue response and seamless ITSM integration

The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM services, providing a seamless alerting system for our customers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The full stack - Everything from the browser, all the way back to the database, and being able to see everything, and really narrow in very quickly on what is the root cause."

"We can be more productive and agile. It allows us to be more accurate when we need to work with bugs."

"It gives you a great level of detail into whatever the issue is: Using troubleshooting and getting to the root cause."

"We have identified some critical issues, which are not available or recreatable in the Dev or QA environment."

"I am able to customize my dashboard based on the test requirement and it helps me to focus on the area that really needs close monitoring."

"Comprehensive suite of solutions that can address all aspects of applications from dev to ops."

"We spend less time on troubleshooting issues since Dynatrace proactively informs us of an impending bottle neck."

"No other provider gives us log ingestion, Kubernetes/Docker monitoring, and application monitoring for NodeJS."

More Dynatrace pros

"The GUI is nicer than all the other graphical interfaces out there."

"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."

"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."

"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."

"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."

"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."

"Single pane of glass to review status of the full environment."

"The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features."

More eG Enterprise pros

Cons

"Make sure older frameworks, like PHP 5.3, are supported."

"They need better infrastructure monitoring. New Relic is beating them for infrastructure monitoring."

"Dashboarding and having different templates available for more business reporting, or even other metrics, would be useful."

"As the product is evolving quickly and product features are added on a monthly basis, a more transparent roadmap would be more than welcome."

"They need a capability similar to Tealeaf where you can actually view what the consumer is doing and record the sessions. That is the biggest missing element."

"Due to the fact that you doing a lot, you have a problem with the learning curve. We're really looking for ways to make this product more accessible."

"Monitoring asynchronous code requires manual instrumentation (most of the time)."

"I did like the old dashboards, the legacy 6.3 for example; the way we were able to do the dashboarding in the client. I would like to be able to see that in the new version of Dynatrace."

More Dynatrace cons

"Dashboards are difficult to create, and not so useful."

"The solution should improve on the security side and include some more API integrations into wider application platforms."

"The interface could be improved as it is not real intuitive. It is not user-friendly."

"Needs to improve the networking monitor capabilities."

"Back-end configuration is not easy to implement."

"The integration must be improved."

"The UI looks a little dated and could do with a refresh."

"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."

More eG Enterprise cons

Pricing and Cost Advice

"It is quite costly. Dynatrace was the most expensive, compared to the other products we looked at. But it was also a lot better. If you want value for your money, Dynatrace is the way to go."

"The product is really fast to implement and gives customers instant value. This is important, because it reduces costs on the implementation."

"Its license is a bit expensive. We renew it yearly."

"We license it for two environments, typically all of production and all of one lower environment, usually our staging environment. If there is a downside to Dynatrace, the only thing I can think of would be the cost. If it were cheaper, I'd have it in all my environments. I don't think they're charging more than it's worth, by any means. It's just that good software costs money."

"I think that the price is reasonable."

"Licensing is a bit complicated for Dynatrace, and pricing is dependent on how much your organization invests."

"The only limitation with scaling to cloud-native environments is licensing. It all depends on how many DEM units you're willing to license. The more of DEM units that you purchase, the more user data you can collect."

"Dynatrace has a place for everybody. How you use it and what your budgetary limitations are will dictate what you do with it. But it's within everybody's reach. If you're a small organization and you have a large infrastructure, you may not be able to monitor the whole thing. You may have to pick and choose what you want to monitor, and you have the ability to do so. Your available funds are going to dictate that."

More Dynatrace pricing and cost advice

"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"

"The product is very cheap."

"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."

"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."

"They are aligned with other enterprise solutions."

"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."

"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."

"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."

More eG Enterprise pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

22%

Manufacturing Company

Computer Software Company

Government

13%

Financial Services Firm

11%

Retailer

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	78
Midsize Enterprise	50
Large Enterprise	298

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	10

Questions from the Community

Any advice about APM solutions?

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...

See all answers

What cloud monitoring software did you choose and why?

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...

See all answers

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

Any advice about APM solutions?

Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.

See all answers

Do you recommend eG Enterprise? Why or why not?

I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...

See all answers

What do you like most about eG Enterprise?

eG Enterprise has a single pane of glass for observability and monitoring.

See all answers

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Splunk Enterprise Security vs Dynatrace

Compared 4% of the time

Azure Monitor vs Dynatrace

Compared 3% of the time

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Compared 10% of the time

WhatsUp Gold vs eG Enterprise

Compared 9% of the time

SolarWinds NPM vs eG Enterprise

Compared 8% of the time

LogicMonitor vs eG Enterprise

Compared 7% of the time

Splunk AppDynamics vs eG Enterprise

Compared 3% of the time

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Product Reports

Buyer's Guide

Dynatrace

January 2026

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Buyer's Guide

eG Enterprise

January 2026

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Overview

Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.
OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.
PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

What does Dynatrace offer?

Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.
Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.
Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.
Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.
Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.
Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

Reviews from Real Users

Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

Dynatrace

eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.

eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.

eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.

eG Enterprise Features

Application Performance Monitoring (APM): The solution is able to provide monitoring to discover, diagnose, and repair application performance problems so the end user is never affected.
Infrastructure monitoring: Users have full transparency to clearly visualize what is occurring with recent deployments and immediately diagnose network, database, and server problems.
Digital workspace monitoring: Workspaces are continually monitored to maintain the highest levels of productivity at all times. Users can easily monitor disconnects, logons, slowdowns, complete sessions, and more.
Enterprise application monitoring: Applications that do not perform as expected may result in significant losses for an organization. eG Enterprise is able to monitor many of today’s popular applications, such as PeopleSoft, SAP, Sharepoint, Siebel, and Office 365. Organizations are able to quickly identify underperforming applications, discover and diagnose problems, and remediate issues to ensure that optimal levels of productivity and profitability are being maintained at all times.
Cloud Monitoring: eG Enterprise provides effective monitoring for all of an organization's cloud infrastructures, including public, hybrid and private. eG Enterprise is able to facilitate the concise mapping of the relationships between tiers and discover the reasons for performance problems immediately before they reach the end user. eG Enterprise can be deployed on premises or as a SaaS-based solution.

Reviews from Real Users

“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM

“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company

eg Innovations

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.

Buyer's Guide

Dynatrace vs. eG Enterprise

February 2026

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