Try our new research platform with insights from 80,000+ expert users

Dynatrace vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
358
Ranking in other categories
Log Management (6th), Mobile APM (2nd), Container Monitoring (2nd), AIOps (2nd), AI Observability (4th)
eG Enterprise
Ranking in Application Performance Monitoring (APM) and Observability
57th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
21
Ranking in other categories
Network Monitoring Software (74th), IT Infrastructure Monitoring (50th)
 

Mindshare comparison

As of February 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 6.3%, down from 11.4% compared to the previous year. The mindshare of eG Enterprise is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Dynatrace6.3%
eG Enterprise0.7%
Other93.0%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Manish Indupuri - PeerSpot reviewer
senior DevOps engineer at a tech services company with 10,001+ employees
AI-driven insights have reduced downtime and improved cross-team collaboration
We encountered some challenges while using Dynatrace. Although the initial setup was smooth, fine-tuning alert thresholds and custom metrics took some time. Another challenge was that Dynatrace charges based on host units, so we had to carefully plan our agent deployments. The licensing model is expensive. Additionally, the complexity of setup is an issue. While OneAgent and auto-discover services are powerful, the setup is more complex compared to other tools such as Prometheus and Grafana. These integrations are simple and basic, but Dynatrace setup requires more complexity based on the environment. For new users wanting to use Dynatrace, it is difficult. However, the AI-related solutions and metrics took us to the next level for identifying and fixing things. Dynatrace requires an agent for operation. OneAgent is powerful, but it is also resource-heavy. On lightweight nodes or older systems, the agent can slightly impact performance. If Dynatrace could implement a lightweight agent behavior, we could make things faster. Additionally, if Dynatrace could add a long-term retention policy so that we could store more data and find fine-grained details, that would help us. While Dynatrace managed edition supports on-premises deployment, the SaaS version depends on cloud connectivity. For highly regulated or air-gapped environments, setup and updates can be challenging. Although the initial setup is smooth, if someone wants to fine-tune it and fully understand the tool end-to-end, it could be tricky.
Jose Ramon Crespo - PeerSpot reviewer
Senior Enterprise Director at Towers IT
Utilize artificial intelligence for faster issue response and seamless ITSM integration
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM services, providing a seamless alerting system for our customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable component of it is taking that guessing out of troubleshooting problems. We no longer have to rely on an architect, or an application person, or someone's memory of how the transaction moves throughout the infrastructure and the different dependencies that it has on it. We can see it right there and we find out more that we ever imagined."
"Dynatrace is an extremely helpful APM solution in large, complex environments, whenever we need to have an integrated vision of our users, infrastructure, and applications."
"We were quite happy with the easy installation process and how quickly we received a good overview over all of our web applications.​"
"Stability has been very nice, and Dynatrace runs on the Linux system."
"UEM (User Experience Management) is an optional feature that we acquired and use a lot. It provides indicators from the customer's browser, reflecting more precisely on what our internal users are experiencing."
"Dynatrace has helped us reduce outage times and severity of impact."
"Our main use is to monitor our applications for any issues that might arise and use the data to assure that our performance trending is headed in the right direction."
"Agentless Transaction Analysis allows my team to granularly decompose complex operations and flows for business applications."
"Its ability to monitor failures and to restart a Windows service when it fails."
"The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"The product is simple to use."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"The GUI is nicer than all the other graphical interfaces out there."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
 

Cons

"The messaging layer is not really capturable and measurable right now."
"Needs more compatibility of platforms out-of-the-box."
"The one thing I do not like about Dynatrace is that their web dashboards are very very slow. They seriously have to improve their web dashboard configuration and SSL timeouts."
"The web-based UI needs to be improved."
"One thing that I would like to see is for companies like us - large AppMon customers that have a lot of presence in AppMon, a lot of manually configured things and customizations - would be something that would help us be able to make that journey more easily, the transition from to AppMon to Dynatrace."
"The analytics feature provides us some information, but is limited for now. We want to see how we can consume the data further down and have analytics guys look at the datacenter information.​"
"Every time I want to see the PurePath, I have to launch the client. It would be helpful if they introduced this in the browser application."
"I think scalability is what we're struggling with. I would say it's okay, but there's a little bit of room for improvement."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise is usually too expensive."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"Dashboards are difficult to create, and not so useful."
"The solution needs to enhance the management dashboards."
 

Pricing and Cost Advice

"Dynatrace has a place for everybody. How you use it and what your budgetary limitations are will dictate what you do with it. But it's within everybody's reach. If you're a small organization and you have a large infrastructure, you may not be able to monitor the whole thing. You may have to pick and choose what you want to monitor, and you have the ability to do so. Your available funds are going to dictate that."
"We are buying more licenses, because we are seeing more value."
"Everything is great, but the licensing could always be cheaper. With the every growing tool set of Ops teams, we find it harder to budget for tooling while ensuring we still have the proper insight into our applications."
"It's expensive."
"We license it for two environments, typically all of production and all of one lower environment, usually our staging environment. If there is a downside to Dynatrace, the only thing I can think of would be the cost. If it were cheaper, I'd have it in all my environments. I don't think they're charging more than it's worth, by any means. It's just that good software costs money."
"Consider volume because that is where you will get the most benefit. Doing a point solution is not cost-effective."
"The only limitation with scaling to cloud-native environments is licensing. It all depends on how many DEM units you're willing to license. The more of DEM units that you purchase, the more user data you can collect."
"We found a tool that can be utilized by testing, DevOps, marketing, software engineering, and monitoring. Before, we always had everybody doing their own thing. Now, everybody's utilizing one tool, which is huge. That is a huge savings."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"eG Enterprise is much cheaper than the other products it competes with."
"It'd be nice if the price was lower. That would be an improvement."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"The product is very cheap."
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
882,744 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
22%
Manufacturing Company
9%
Computer Software Company
8%
Government
6%
Government
13%
Retailer
11%
Financial Services Firm
11%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business78
Midsize Enterprise50
Large Enterprise298
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What is your experience regarding pricing and costs for eG Enterprise?
The pricing is per user per year and varies depending on the components being monitored. It is within the range of other competitive solutions.
 

Comparisons

 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Find out what your peers are saying about Dynatrace vs. eG Enterprise and other solutions. Updated: February 2026.
882,744 professionals have used our research since 2012.