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Top 8 Contact Center as a Service (CCaaS)

Genesys CloudRevation LinkLiveCisco Webex Contact CenterFive9NICE CXoneTTEC Humanify8x8 Contact CenterTalkDesk
How are rankings calculated?
  1. Genesys Cloud
    N/A
    Rating
    0
    Reviews
    0
    Words/Review
    5,459
    Views
    4,739
    Comparisons
  2. Revation LinkLive
    8.7
    Rating
    3
    Reviews
    1,971
    Words/Review
    180
    Views
    27
    Comparisons
    It was flexible and it worked well for us, and that was important. We used it in a changing situation. We were making up algorithms and procedures on the fly, and to have a system that could follow that was very helpful.
  3. Cisco Webex Contact Center
    N/A
    Rating
    0
    Reviews
    0
    Words/Review
    1,758
    Views
    1,517
    Comparisons
  4. Five9
    N/A
    Rating
    0
    Reviews
    0
    Words/Review
    1,479
    Views
    1,308
    Comparisons
  5. NICE CXone
    N/A
    Rating
    0
    Reviews
    0
    Words/Review
    1,427
    Views
    996
    Comparisons
    We are able to see the calls in queue and able to see if someone is available or not.inContact has helped our organization greatly by allowing us to see at a glance which agents are available to receive calls and those who are not, we are able to see why not.
  6. TTEC Humanify
    N/A
    Rating
    0
    Reviews
    0
    Words/Review
    289
    Views
    201
    Comparisons
    7. report
    See Which Vendors Are Best For You
    Use our free recommendation engine to learn which Contact Center as a Service (CCaaS) solutions are best for your needs.
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    632,779 professionals have used our research since 2012.
  7. 8x8 Contact Center
    N/A
    Rating
    0
    Reviews
    0
    Words/Review
    276
    Views
    205
    Comparisons
  8. TalkDesk
    N/A
    Rating
    0
    Reviews
    0
    Words/Review
    265
    Views
    200
    Comparisons
    9. See all 17 solutions in Contact Center as a Service (CCaaS)
  9. Aspect Via
    N/A
    Rating
    0
    Reviews
    0
    Words/Review
    238
    Views
    195
    Comparisons
  10. Bright Pattern
    N/A
    Rating
    0
    Reviews
    0
    Words/Review
    128
    Views
    90
    Comparisons
  11. Vonage Contact Center
    N/A
    Rating
    0
    Reviews
    0
    Words/Review
    67
    Views
    21
    Comparisons
  12. CxEngage
    N/A
    Rating
    0
    Reviews
    0
    Words/Review
    50
    Views
    24
    Comparisons
  13. West Unified Communications as a Service
    N/A
    Rating
    0
    Reviews
    0
    Words/Review
    42
    Views
    20
    Comparisons
  14. Mavenir Mobile Business Contact
    N/A
    Rating
    0
    Reviews
    0
    Words/Review
    51
    Views
    10
    Comparisons
  15. Evolve IP Unified Contact Center
    N/A
    Rating
    0
    Reviews
    0
    Words/Review
    30
    Views
    9
    Comparisons
  16. Deskforce
    N/A
    Rating
    0
    Reviews
    0
    Words/Review
    27
    Views
    11
    Comparisons
  17. MetTel Cloud Contact Center
    N/A
    Rating
    0
    Reviews
    0
    Words/Review
    24
    Views
    9
    Comparisons