Azure Monitor vs SolarWinds Pingdom comparison

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Executive Summary

We performed a comparison between Azure Monitor and SolarWinds Pingdom based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Management (APM).
To learn more, read our detailed Application Performance Management (APM) Report (Updated: November 2022).
657,397 professionals have used our research since 2012.
Featured Review
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done.""The most valuable features are the dashboards and tracing.""The simplicity of the dashboard is very good.""It does everything we wanted it to do.""We like the performance of the product.""To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution.""The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information.""The stability of New Relic APM is very good."

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"The most valuable features of Azure Monitor are the login analytics workspace and we can write any kind of custom queries in order to receive the data that is inserted into the login analytics workspace, diagnostic settings, et cetera.""It has good troubleshooting features.""The feature that I found most valuable in Azure Monitor is its monitoring abilities. With Azure Monitor, you are able to monitor all of your cloud resources across multiple subscriptions in one dashboard and create solution-specific alerts that can trigger an email to the team responsible for that specific solution.""You can scale the product.""It is a move-in powerful feature compared to other market-leading tools.""Data exporting is easy, and this tool works seamlessly with other solutions. It's a stable and low-priced solution.""One of the most useful aspects of this solution is the out-of-the-box functionality on all areas, especially on Application Insights, zero instrumentation, and artificial intelligence for event correlation.""Provides an overview and high-level information."

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"Once you set the threshold on your environment, it feels very real-time"

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Cons
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment.""New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided.""There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it.""One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly.""We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it.""New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information.""It is a serious tool and requires a lot of time invested in order to understand how it works.""The solution could improve by having more network monitoring features, such as for all the infrastructure."

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"They need to work with other cloud providers - not just Azure.""In my opinion, they should improve the overall user experience, especially when it comes to indexing and searching collective logs.""Setting up this solution is complex. It's also missing the functionality of assigning alerts.""Lacks information including details related to where problems lie.""This solution has fewer features than some of its competitors, so adding more features to it would make it better.""If it is configured incorrectly, you can end up with a huge bill.""Azure Monitor could improve the visualization aspect and integrate better with other third-party services.""Currently, it seems it's complicated to get the correct information in terms of what to do and how things work."

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"Pingdom is always improving everything in its product. So, they should work on the GUI."

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Pricing and Cost Advice
  • "The price was one of the reasons we chose this solution."
  • "The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
  • "This is an expensive tool."
  • "The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
  • "If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
  • "The pricing is fine."
  • "I think the pricing is reasonable."
  • More New Relic APM Pricing and Cost Advice →

  • "Azure Monitor is a low-priced solution, which is why it would work best on small-scale projects."
  • "The price of the solution is reasonable."
  • "Azure Monitor is a competitively priced solution."
  • "Azure Monitor is one of the more cost effective solutions on the market."
  • "The cost of Azure Monitor application performance should be less expensive."
  • "The licensing is a monthly fee."
  • More Azure Monitor Pricing and Cost Advice →

  • "The license was paid yearly and included technical support."
  • More SolarWinds Pingdom Pricing and Cost Advice →

    report
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    657,397 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems… more »
    Top Answer:One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor… more »
    Top Answer:I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without… more »
    Top Answer:Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring… more »
    Top Answer:The most valuable feature is the universality of their functionalities in all Azure services, including, software… more »
    Top Answer:I would like more transparency when we use the solution with another environment, like on-premises, or on another cloud… more »
    Top Answer:The most valuable features are monitoring and reporting.
    Top Answer:The creators of our applications do not necessarily agree with the information that Pingdom reports. Technical support… more »
    Top Answer:We are a Managed Service Provider and we recommend solutions to our clients. SolarWinds Pingdom is one of the… more »
    Comparisons
    Also Known As
    New Relic Mobile
    Learn More
    Overview

    New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle.

    There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

    Reviews from Real Users

    “To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. “ - Sreenivasula M., Sr. Engineer of Quality Assurance at a tech consulting company.

    The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing.” - A PeerSpot user who is a Middleware Specialist at a tech services company.

    Azure Monitor maximizes the availability and performance of your applications by delivering a comprehensive solution for collecting, analyzing, and acting on telemetry from your cloud and on-premises environments. It helps you understand how your applications are performing and proactively identifies issues affecting them and the resources they depend on.

    SolarWinds® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution. It’s one product providing comprehensive web app performance and user experience monitoring consisting of four major capabilities:

    1. Uptime monitoring for webpages and other critical components like APIs, CDNs, DNS, networks, email, and more.

    2. Page speed performance monitoring and page rankings.

    3. Synthetic transaction monitoring from the simplest to the most complex transactions. 

    4. Real user monitoring (RUM), enabling a deeper and wider understanding of the user’s digital experience, and web application availability and performance. 

    Offer
    Learn more about New Relic APM
    Learn more about Azure Monitor
    Learn more about SolarWinds Pingdom
    Sample Customers
    Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
    Rackspace, First Gas, Allscripts, ABB Group
    Spotify, MailChimp, Slack, Twitter
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company16%
    Media Company11%
    Retailer7%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company17%
    Comms Service Provider7%
    Government6%
    REVIEWERS
    Financial Services Firm27%
    Government18%
    Insurance Company18%
    Computer Software Company18%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Financial Services Firm12%
    Comms Service Provider8%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider12%
    Government8%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise29%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    REVIEWERS
    Small Business31%
    Midsize Enterprise15%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise69%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise15%
    Large Enterprise55%
    Buyer's Guide
    Application Performance Management (APM)
    November 2022
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Management (APM). Updated: November 2022.
    657,397 professionals have used our research since 2012.

    Azure Monitor is ranked 5th in Application Performance Management (APM) with 13 reviews while SolarWinds Pingdom is ranked 34th in Application Performance Management (APM) with 1 review. Azure Monitor is rated 7.6, while SolarWinds Pingdom is rated 9.0. The top reviewer of Azure Monitor writes "Low-priced and stable tool for data export and visualization, but has very few features". On the other hand, the top reviewer of SolarWinds Pingdom writes "The user-friendly GUI and notifications are valuable features". Azure Monitor is most compared with Datadog, Splunk, Dynatrace, AWS X-Ray and BMC TrueSight Operations Management, whereas SolarWinds Pingdom is most compared with New Relic, Solarwinds Web Performance Monitor, Splunk, Dynatrace and Zenoss Service Dynamics.

    See our list of best Application Performance Management (APM) vendors.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.