Catchpoint and New Relic are two competing application performance management tools. New Relic seems to have the upper hand due to its comprehensive observability features and superior analytics capabilities.
Features: Catchpoint offers detailed network diagnostics, real user monitoring, and extensive performance monitoring. New Relic provides extensive integrations, real-time analytics, and multidimensional performance monitoring.
Room for Improvement: Catchpoint needs to enhance its analytics dashboard, improve reporting functionalities, and upgrade data visualization tools. New Relic should simplify its complex alerting system, improve the learning curve, and streamline the user experience.
Ease of Deployment and Customer Service: Catchpoint offers a straightforward deployment process and reliable customer service. New Relic’s deployment requires more extensive configuration but is balanced by high-quality assistance from their support team.
Pricing and ROI: Catchpoint's pricing is competitive with a good ROI, ideal for businesses needing specific network insights. New Relic is priced higher but delivers significant long-term ROI due to its comprehensive performance monitoring features.
| Product | Market Share (%) |
|---|---|
| New Relic | 4.0% |
| Catchpoint | 0.8% |
| Other | 95.2% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 50 |
| Large Enterprise | 76 |
Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.
Learn more at: https://www.catchpoint.com/
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
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