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AWS X-Ray vs Datadog comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS X-Ray
Ranking in Application Performance Monitoring (APM) and Observability
19th
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Datadog
Ranking in Application Performance Monitoring (APM) and Observability
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
188
Ranking in other categories
Network Monitoring Software (3rd), IT Infrastructure Monitoring (2nd), Log Management (3rd), Container Monitoring (1st), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (7th)
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS X-Ray is 3.3%, down from 3.4% compared to the previous year. The mindshare of Datadog is 8.8%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Muhmad Tabrez A Deewanji - PeerSpot reviewer
Improving performance through efficient trace metrics and data insights
As an application developer and architect, I appreciate AWS X-Ray ( /products/aws-x-ray-reviews ) for checking latency and identifying bottlenecks. I use it for performance tuning, conducting performance testing on applications, getting real-time traces, and gaining data insights. It helps in improving throughput and tuning infrastructure. The trace metrics and data collected provide valuable insights.
Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AWS X-Ray's endpoints and user monitoring are considered the most valuable features."
"The most important one is compliance. We're able to achieve our regulatory levels. We're able to achieve the security level that we need for the federal government."
"It is a very scalable solution."
"AWS X-Ray shows us exactly when there are delays, helping us understand the depth of issues and what is happening point-to-point."
"The most beneficial feature is that it shows a dashboard for performance intervals, which reveals latencies."
"I would give AWS X-Ray a nine out of ten overall."
"AWS X-Ray shows us exactly when there are delays, helping us understand the depth of issues and what is happening point-to-point."
"The solution has made it easier for us to trace the problems that we have with our requests and to monitor the timing of each step in each request we do in our endpoints."
"The solution has helped out organization gain improved visibility."
"The intuitive user interface has been one of the most valuable features for us."
"The most valuable aspect of the solution is the APM."
"The CCM, Workflows, Logs, APM, and RUM are all useful aspects of the solution."
"The infrastructure monitoring capabilities are really valuable. You can just log on and see everything that is happening within an IT environment."
"Having a wealth of information has helped us investigate outages, and having historical data helps us tune our system."
"Having a clear view, not only of our infrastructure but our apps and services as well, has brought a great added value to our customers."
"We have hundreds of microservices, and knowing how top-level requests weave throughout all of them is invaluable."
 

Cons

"Sometimes, the collector agents are confusing to configure initially."
"Compared to other open-source tools, AWS X-Ray needs improvement in providing discounts."
"The user interface is sometimes kind of confusing to understand. It's not very user-friendly."
"If you have a small team, it's probably overkill."
"They can improve how traces are sent to other providers."
"What needs to be better in AWS X-Ray is the log filtering. Predefined filters could be helpful because the power of analytics comes from how you can filter the data. I also want to see more KPIs from AWS X-Ray."
"A significant downside is that it is very expensive."
"It should have X-Ray SDKs for different languages like Node.js, Python, or Java."
"One thing we have run into is that it is so easy to add monitoring that we turn on things without really understanding the costs."
"Deploying the agents is still very manual."
"We need more integration functionality, including certain metrics integration."
"I found the solution to be stable, I did not experience any bugs or glitches. However, some of the managing team did."
"I like the idea of monitoring on the go yet it seems the options are still a bit limited out of the box."
"I would love to see more metrics or analytics in IoT devices."
"We'd like to see more advanced incident management capabilities integrated directly into the platform."
"Stability of the product has been a concern for us outside of the primary monitoring agents."
 

Pricing and Cost Advice

"The pricing for AWS X-Ray is a six out of ten."
"The solution is a bit expensive."
"As you develop a relationship with Amazon, your pricing gets lower. You get credits for the amount of the system you use, and then if you're the government, you can get government pricing. For commercial users, there's a hump when you go from small to medium to big enterprise. Small businesses can live pretty easily off the free tier in a lot of cases, but when you go from a medium to a big enterprise, it becomes more expensive on a per-user basis. I'd like to see that curve going in a different way where pricing can be driven down while people are trying to adopt the technology."
"Licensing is based on the retention period of logs and metrics."
"Sometimes it's very hard to project how much it will cost for the monthly subscription for the next month when you add certain features. Having better visibility of the cost would give a better experience."
"At my last company, we did see ROI, specifically around response time. We could get to mission critical things that were down and losing revenue on immediately. So, the product paid itself back."
"Datadog does not provide any free plans to use the solution. When I start with a proof of concept it would be sensible to have a free plan to test the tool and check whether it fits the requirements of the project. Before the production stage, it is always good to have a free plan with some limited features, number of requests, or logs."
"The solution's pricing depends on project volume."
"It has a module-based pricing model."
"The price is better than some competing products."
"The cost is high and this can be justified if the scale of the environment is big."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
18%
Manufacturing Company
9%
Comms Service Provider
6%
Educational Organization
31%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS X-Ray?
AWS X-Ray is a strong solution and has a smooth integration process.
What is your experience regarding pricing and costs for AWS X-Ray?
While I have not compared it with GCP or Azure ( /products/microsoft-azure-reviews ), AWS generally offers cost-effective services. Some services, like Athena ( /products/odyssey-software-athena-eo...
What needs improvement with AWS X-Ray?
AWS X-Ray should improve its implementation process to make it easier for developers. The current manual instrumentation is challenging compared to the almost automatic instrumentation of other pro...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
 

Comparisons

 

Overview

 

Sample Customers

COMCAST, ConnectWise, skyscanner, AirAsia, cookpad, cimpress, VTEX, zowdow
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Find out what your peers are saying about AWS X-Ray vs. Datadog and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.