Comparison Buyer's Guide

Executive SummaryUpdated on Jul 4, 2023
 

Categories and Ranking

AWS X-Ray
Ranking in Application Performance Monitoring (APM) and Observability
14th
Average Rating
8.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Datadog
Ranking in Application Performance Monitoring (APM) and Observability
1st
Average Rating
8.6
Number of Reviews
137
Ranking in other categories
Network Monitoring Software (2nd), IT Infrastructure Monitoring (2nd), Log Management (3rd), Container Monitoring (2nd), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (7th)
 

Mindshare comparison

As of June 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS X-Ray is 4.4%, up from 3.5% compared to the previous year. The mindshare of Datadog is 8.0%, down from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
Unique Categories:
No other categories found
Network Monitoring Software
4.2%
IT Infrastructure Monitoring
4.7%
 

Featured Reviews

DD
Feb 17, 2023
Helpful for compliance, identifying bottlenecks, and improving application performance
It provides a telemetry solution, so we track activity within our applications in our implementation at Amazon We use it for the work we're doing for the federal government where they need to know a lot of things. We monitor serverless applications, data usage, and things like that. We provide a…
PG
Dec 6, 2022
Great monitors and APM with helpful Terraform support
Delta traces on the Golang profiler are extremely expensive concerning memory utilization. In a Kubernetes environment where we would like to set per-pod memory allocations as low as possible, the overhead of that profiler feature is prohibitive. In one case, our pods (which were provisioned to target 250 MB and max at 500 MB memory) got stuck in a crash loop due to out-of-memory, which was caused entirely by the delta profiles feature of the profiler. Multistep Datadog synthetics lack the feature of basic arithmetic. For our use case, performing basic arithmetic on the output of previous steps to produce input for subsequent steps would be extremely useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has made it easier for us to trace the problems that we have with our requests and to monitor the timing of each step in each request we do in our endpoints."
"It is a very scalable solution."
"The most important one is compliance. We're able to achieve our regulatory levels. We're able to achieve the security level that we need for the federal government."
"AWS X-Ray is a strong solution and has a smooth integration process."
"The most promising feature of AWS X-Ray is that you can debug the issues through the proper logs. You can also get an analysis out of the logs for some use cases, though I have yet to try all the features of AWS X-Ray."
"AWS X-RAY identifies bottlenecks in terms of stability and performance and how long certain data lives in terms of response time and duration."
"We have way more observability than what we had before - on the application and the overall system."
"The most useful feature is the APM."
"The installation step is pretty straightforward."
"Flame graphs are pretty useful for understanding how GraphQL resolves our federated queries when it comes to identifying slow points in our requests. In our microservice environment with 170 services."
"The Datadog suite has allowed us to easily integrate log collection into all of our services and quickly detect unexpected changes in system data to declare security incidents."
"Overall, the Data UI and the usability of customer features continue to improve."
"The solution's SaaS model is easy to manage and works well in single- or multi-cloud environments."
"Datadog helps us detect issues early on and helps in troubleshooting."
 

Cons

"They can improve how traces are sent to other providers."
"If you have a small team, it's probably overkill."
"The user interface is sometimes kind of confusing to understand. It's not very user-friendly."
"Like most Amazon products, the user interface, configuration, and tuning aren't the easiest. That's the biggest reason why people tend to go to products like TerraForm and Terragrunt. We use TerraForm and Terragrunt. So, for setting things up and interacting with X-Ray, it's definitely the user interface that can be better."
"I do not have any notes in terms of improvements."
"What needs to be better in AWS X-Ray is the log filtering. Predefined filters could be helpful because the power of analytics comes from how you can filter the data. I also want to see more KPIs from AWS X-Ray."
"We would really like to see more from the Service Catalog."
"I'm not sure if Datadog can monitor K8s deployments in real-time. For instance, being able to see a deployment step by step visually. This would be helpful if there were any incidents during the deployment."
"Datadog has a lot of features kind of cramped into one dashboard. It's quite hard to get around what feature does exactly what. There was a steep learning curve, trying to navigate through menus."
"Datadog could always lower the price!"
"I often have issues with the UI in my browser."
"I'd like to see better pricing and more integration in the next release."
"The pricing model could be simplified as it feels a bit outdated, especially when you look at the billing model of compute instances vs the containers instances."
"The product is quite complex, and there are so many features that I either didn't know about or wasn't sure how to use."
 

Pricing and Cost Advice

"As you develop a relationship with Amazon, your pricing gets lower. You get credits for the amount of the system you use, and then if you're the government, you can get government pricing. For commercial users, there's a hump when you go from small to medium to big enterprise. Small businesses can live pretty easily off the free tier in a lot of cases, but when you go from a medium to a big enterprise, it becomes more expensive on a per-user basis. I'd like to see that curve going in a different way where pricing can be driven down while people are trying to adopt the technology."
"The pricing for AWS X-Ray is a six out of ten."
"The solution is a bit expensive."
"The price is better than some competing products."
"Pricing seemed easy until the bill came in and some things were not accounted for."
"The solution is fairly priced but history and log storage can get costly depending on your needs."
"Datadog does not provide any free plans to use the solution. When I start with a proof of concept it would be sensible to have a free plan to test the tool and check whether it fits the requirements of the project. Before the production stage, it is always good to have a free plan with some limited features, number of requests, or logs."
"The solution's pricing depends on project volume."
"It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill."
"​Pricing seems reasonable. It depends on the size of your organization, the size of your infrastructure, and what portion of your overall business costs go toward infrastructure."
"The price of Datadog is reasonable. Other solutions are more expensive, such as AppDynamics."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
17%
Manufacturing Company
9%
Comms Service Provider
5%
Educational Organization
32%
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about AWS X-Ray?
AWS X-Ray is a strong solution and has a smooth integration process.
What needs improvement with AWS X-Ray?
They can improve how traces are sent to other providers.
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
 

Comparisons

 

Overview

 

Sample Customers

COMCAST, ConnectWise, skyscanner, AirAsia, cookpad, cimpress, VTEX, zowdow
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Find out what your peers are saying about AWS X-Ray vs. Datadog and other solutions. Updated: May 2024.
789,728 professionals have used our research since 2012.