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AWS X-Ray vs Datadog comparison

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Featured Review
Buyer's Guide
Application Performance Management (APM)
July 2022
Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: July 2022.
620,600 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The simplicity of the dashboard is very good.""The stability of New Relic APM is very good.""The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done.""The VPN is one of the solution's most valuable features for us.""The most valuable feature is application monitoring.""Working with the solution is very easy. It's user-friendly.""It does everything we wanted it to do.""The monitoring so far has been good and we are happy with it."

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"The solution has made it easier for us to trace the problems that we have with our requests and to monitor the timing of each step in each request we do in our endpoints."

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"I have found some of the most valuable features to be the way things all come together that gives us a point of view that is useful. The panel is very beautiful and customizable.""The solution is sufficiently stable.""The most valuable feature of Datadog is its logs.""Datadog is constantly adding new features.""Datadog has given us near-live visibility across our entire cloud platform.""The performance of Datadog is good.""I like that you can build out a dashboard pretty quickly. There are some things that come out of the box that you don't really need to do, which is great because they're default settings.""The most valuable features are the dashboards and the reporting."

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Cons
"I haven't come across any features that are lacking.""How granular I could go down at looking at certain data, especially related to the operations, is limited.""It would be nice if there were pre-made dashboards.""There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it.""New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided.""The solution could improve by having more network monitoring features, such as for all the infrastructure.""They should bring the pricing down to be more competitive.""The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."

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"The user interface is sometimes kind of confusing to understand. It's not very user-friendly."

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"The error traceability is an area that can be improved.""Datadog could improve the flexibility with AI and ML concepts. This will allow customers to be more leveraged towards publishing.""I found the solution to be stable, I did not experience any bugs or glitches. However, some of the managing team did.""Could be a little more user friendly.""The incident management beta looks promising, but it is still missing the ability to automatically create incidents based on certain alerts.""More pre-configured "Monitor Alerts" would be helpful.""The setup was a bit complex.""I think better access to their engineers when we have a problem could be better."

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Pricing and Cost Advice
  • "The price was one of the reasons we chose this solution."
  • "I think the pricing is reasonable."
  • "The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
  • "This is an expensive tool."
  • More New Relic APM Pricing and Cost Advice →

    Information Not Available
  • "It didn't scale well from the cost perspective. We had a custom package deal."
  • "Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick."
  • "It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill."
  • "Pricing seemed easy until the bill came in and some things were not accounted for."
  • "The cost is high and this can be justified if the scale of the environment is big."
  • "My advice is to really keep an eye on your overage costs, as they can spiral really fast."
  • "If you do your homework, you'll find that if you're really concerned with cost, it's good."
  • "It has a module-based pricing model."
  • More Datadog Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems… more »
    Top Answer:The monitoring so far has been good and we are happy with it.
    Top Answer:While we do pay for the solution on a monthly basis, I can't speak to the exact cost of the product. There might also be… more »
    Top Answer:The solution has made it easier for us to trace the problems that we have with our requests and to monitor the timing of… more »
    Top Answer:I don't have any information in regards to licensing. I'm not on the DevOps team and typically they are the ones that… more »
    Top Answer:The user interface is sometimes kind of confusing to understand. It's not very user-friendly. They should work to… more »
    Top Answer:With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times… more »
    Top Answer:Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the… more »
    Top Answer:The most valuable features of Datadog are the flexibility and additional features when compared to other solutions, such… more »
    Comparisons
    Also Known As
    New Relic Mobile
    Learn More
    Overview

    New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

    AWS X-Ray helps developers analyze and debug production, distributed applications, such as those built using a microservices architecture. With X-Ray, you can understand how your application and its underlying services are performing to identify and troubleshoot the root cause of performance issues and errors. X-Ray provides an end-to-end view of requests as they travel through your application, and shows a map of your application’s underlying components. You can use X-Ray to analyze both applications in development and in production, from simple three-tier applications to complex microservices applications consisting of thousands of services.

    Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
    Offer
    Learn more about New Relic APM
    Learn more about AWS X-Ray
    Learn more about Datadog
    Sample Customers
    Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
    COMCAST, ConnectWise, skyscanner, AirAsia, cookpad, cimpress, VTEX, zowdow
    Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Computer Software Company13%
    Media Company11%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider17%
    Financial Services Firm12%
    Retailer5%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider17%
    Financial Services Firm12%
    Media Company11%
    REVIEWERS
    Computer Software Company21%
    Financial Services Firm12%
    Security Firm9%
    Real Estate/Law Firm9%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider16%
    Financial Services Firm10%
    Insurance Company5%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise28%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise13%
    Large Enterprise71%
    REVIEWERS
    Small Business43%
    Midsize Enterprise20%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise15%
    Large Enterprise65%
    Buyer's Guide
    Application Performance Management (APM)
    July 2022
    Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: July 2022.
    620,600 professionals have used our research since 2012.

    AWS X-Ray is ranked 26th in Application Performance Management (APM) with 1 review while Datadog is ranked 2nd in Application Performance Management (APM) with 33 reviews. AWS X-Ray is rated 7.0, while Datadog is rated 8.4. The top reviewer of AWS X-Ray writes "Scalable and good for tracing problems, but hard to configure". On the other hand, the top reviewer of Datadog writes "Provides insightful analytics and good visibility that assist with making architectural decisions". AWS X-Ray is most compared with Azure Monitor, Google Stackdriver, Elastic Observability, Dynatrace and Splunk, whereas Datadog is most compared with Dynatrace, Azure Monitor, Splunk, Elastic Security and AppDynamics Server Monitoring.

    See our list of best Application Performance Management (APM) vendors.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.