AWS X-Ray vs Datadog comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between AWS X-Ray and Datadog based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Management (APM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed AWS X-Ray vs. Datadog Report (Updated: May 2023).
710,326 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"AWS X-RAY identifies bottlenecks in terms of stability and performance and how long certain data lives in terms of response time and duration.""The most promising feature of AWS X-Ray is that you can debug the issues through the proper logs. You can also get an analysis out of the logs for some use cases, though I have yet to try all the features of AWS X-Ray.""It is a very scalable solution.""The most important one is compliance. We're able to achieve our regulatory levels. We're able to achieve the security level that we need for the federal government."

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"APM and tracing are super useful.""It helps us better manage our logs.""Datadog provides tracing and logging, whereas Dynatrace focuses on tracing, and Splunk is more of a logging tool. Datadog's advantage is that we don't need two tools.""Datadog helps us detect issues early on and helps in troubleshooting.""The solution's SaaS model is easy to manage and works well in single- or multi-cloud environments.""Overall, the Data UI and the usability of customer features continue to improve.""The observability on offer is the most useful aspect of the product.""I have found error reporting and log centralization the most valuable features. Overall, Datadog provides a full package solution."

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Cons
"I do not have any notes in terms of improvements.""Like most Amazon products, the user interface, configuration, and tuning aren't the easiest. That's the biggest reason why people tend to go to products like TerraForm and Terragrunt. We use TerraForm and Terragrunt. So, for setting things up and interacting with X-Ray, it's definitely the user interface that can be better.""If you have a small team, it's probably overkill.""What needs to be better in AWS X-Ray is the log filtering. Predefined filters could be helpful because the power of analytics comes from how you can filter the data. I also want to see more KPIs from AWS X-Ray."

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"I sometimes log in and see items changed, either in the UI or a feature enabled. To see it for the first time without proper communication can sometimes come as a shock.""When it comes to storing the logs with Datadog, I'm not sure why it costs so much to store gigabytes or terabytes of information when it's a fraction of the cost to do so myself.""The pricing is a bit confusing.""We would like to see some versioning system for the Synthetic Tests so that we could have a backup of our tests since they are time-consuming to make and very easy to damage in a moment of error.""I'd like to see better pricing and more integration in the next release.""Lacks some flexibility in the customization.""To be very fair, I haven't had enough experience with Datadog to pick out improvements.""If there were a more cost-effective manner of deploying the tool, we'd be more likely to adopt it more widely."

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Pricing and Cost Advice
  • "The pricing for AWS X-Ray is a six out of ten."
  • "As you develop a relationship with Amazon, your pricing gets lower. You get credits for the amount of the system you use, and then if you're the government, you can get government pricing. For commercial users, there's a hump when you go from small to medium to big enterprise. Small businesses can live pretty easily off the free tier in a lot of cases, but when you go from a medium to a big enterprise, it becomes more expensive on a per-user basis. I'd like to see that curve going in a different way where pricing can be driven down while people are trying to adopt the technology."
  • More AWS X-Ray Pricing and Cost Advice →

  • "Datadog does not provide any free plans to use the solution. When I start with a proof of concept it would be sensible to have a free plan to test the tool and check whether it fits the requirements of the project. Before the production stage, it is always good to have a free plan with some limited features, number of requests, or logs."
  • "They prefer monthly subscriptions."
  • "Our licensing fees are paid on a monthly basis."
  • "Sometimes it's very hard to project how much it will cost for the monthly subscription for the next month when you add certain features. Having better visibility of the cost would give a better experience."
  • "While it is an expensive product, I would rate the pricing level at four out of five."
  • "The price is better than some competing products."
  • "The price of Datadog is reasonable. Other solutions are more expensive, such as AppDynamics."
  • "This solution is budget friendly."
  • More Datadog Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:AWS X-RAY identifies bottlenecks in terms of stability and performance and how long certain data lives in terms of response time and duration.
    Top Answer:I'm not involved with government pricing. If I switch to the commercial side, the pricing gets better once you get into the billable mode. The pricing gets better as you scale up. As you develop a… more »
    Top Answer:Interpreting data is an important aspect to consider when discussing improvement, along with identification. It involves not only generating data and KPIs using a tool but also understanding and… more »
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good core… more »
    Top Answer:Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network… more »
    Ranking
    Views
    6,627
    Comparisons
    5,791
    Reviews
    4
    Average Words per Review
    651
    Rating
    8.5
    Views
    59,146
    Comparisons
    36,268
    Reviews
    103
    Average Words per Review
    430
    Rating
    8.6
    Comparisons
    Learn More
    Overview

    AWS X-Ray helps developers analyze and debug production, distributed applications, such as those built using a microservices architecture. With X-Ray, you can understand how your application and its underlying services are performing to identify and troubleshoot the root cause of performance issues and errors. X-Ray provides an end-to-end view of requests as they travel through your application, and shows a map of your application’s underlying components. You can use X-Ray to analyze both applications in development and in production, from simple three-tier applications to complex microservices applications consisting of thousands of services.

    Datadog is a cloud monitoring solution that is designed to assist administrators, IT teams, and other members of an organization who are charged with keeping a close eye on their networks. Administrators can use Datadog to set real-time alerts and schedule automated report generation. They can deal with issues as they arise and keep up to date with the overall health of their network while still being able to focus on other tasks. Users can also track the historical performance of their networks and ensure that they operate at the highest possible level.

    Datadog Benefits

    Some of the ways that organizations can benefit by deploying Datadog include:

    • Gain an integrated view of the services and programs that IT teams are employing across their networks. Users can view and monitor all of the disparate programs that they have running across their networks with this one solution. They can track these programs across the entirety of the data’s life cycle.
    • Analyze and utilize massive amounts of data in real time. Datadog’s dashboards gather data in real time. Administrators can utilize their network’s data the minute that it becomes relevant to them. Decisions can be made based on the most current information available.
    • Keep your cloud network secured against digital threats. Datadog enables users to create alerts that will notify the minute that threats arise. IT teams and administrators can rapidly address any issue that comes up and prevent any existing problem from growing worse.
    • Easily get it up and running. Users can set up Datadog, configure it, and employ API integrations to connect it to external solutions with ease.

    Datadog Features

    • Customizable and prefabricated monitoring dashboards. Administrators are supplied with two different types of dashboards that they can choose from when they are setting up Datadog. They can customize the dashboards to fit any specialized monitoring need. Additionally, users can choose to use prefabricated dashboards that come with the solution.
    • Disaster recovery feature. Datadog has a built-in feature that enables organizations to continue functioning if some disaster strikes their network. If the network suffers damage, Datadog can restore lost data and infrastructure. Should a digital threat do damage to the network, Datadog ensures that the damage is not irreparable.
    • Vulnerability scanning tool. Users can keep ahead of threats to their networks by employing Datadog’s vulnerability scanning feature. This tool scans the entirety of a user’s network and warns them if a vulnerability is detected. Users can then move to patch these holes in their security before the threat to their network can escalate.

    Reviews from Real Users

    Datadog is a solution that stands out when compared to many of its competitors. It can offer organizations many advantages. Two major advantages are the dashboards that users can create and the monitoring capability that it gives system administrators.

    A senior manager in charge of site reliability engineering at Extra Space Storage writes, “The dashboards we created are core indicators of the health of our system, and it is one of the most reliable sources we have turned to, especially as we have seen APM metrics impacted several times lately. We can usually rely on logs to tell us what the apps are doing.”

    Housecall Pro’s senior director of DevOps writes, “We value the monitoring capability since it allows us to be pushed alerts, rather than having to observe graphs continually.

    Offer
    Learn more about AWS X-Ray
    Learn more about Datadog
    Sample Customers
    COMCAST, ConnectWise, skyscanner, AirAsia, cookpad, cimpress, VTEX, zowdow
    Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company18%
    Comms Service Provider7%
    Manufacturing Company6%
    REVIEWERS
    Financial Services Firm23%
    Computer Software Company14%
    Comms Service Provider11%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Educational Organization22%
    Computer Software Company15%
    Financial Services Firm11%
    Manufacturing Company6%
    Company Size
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    REVIEWERS
    Small Business37%
    Midsize Enterprise20%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise30%
    Large Enterprise51%
    Buyer's Guide
    AWS X-Ray vs. Datadog
    May 2023
    Find out what your peers are saying about AWS X-Ray vs. Datadog and other solutions. Updated: May 2023.
    710,326 professionals have used our research since 2012.

    AWS X-Ray is ranked 25th in Application Performance Management (APM) with 4 reviews while Datadog is ranked 1st in Application Performance Management (APM) with 103 reviews. AWS X-Ray is rated 8.6, while Datadog is rated 8.6. The top reviewer of AWS X-Ray writes "Saves time, is relatively cheap, and helps find errors". On the other hand, the top reviewer of Datadog writes "Easy to set up and good UI but needs better customization capabilities". AWS X-Ray is most compared with Azure Monitor, New Relic, Google Cloud's operations suite (formerly Stackdriver), Dynatrace and Prometheus, whereas Datadog is most compared with Dynatrace, Azure Monitor, New Relic, Splunk Enterprise Security and Elastic Observability. See our AWS X-Ray vs. Datadog report.

    See our list of best Application Performance Management (APM) vendors.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.