"It is a first-rate product and well known in the industry as the gold standard for Apple device management."
"Being able to easily deploy apps and patches to our client computers with minimal hands-on time from our techs has been huge."
"The fact that devices just need an internet connection [anywhere in the world] that allows them to check into the Jamf Software Server allows for identical management as if on campus or remote, has proven to be golden during the pandemic."
"We have been able to keep our tech department lean and mean, maximizing our efficiency by utilizing Jamf to set up our iPads for us, rather than installing each app one at a time."
"Some of the most valuable features for us include remote management, DEP enrollment, and zero-touch deployment."
"Jamf has made it achievable for us to easily deploy & manage Apple devices anywhere in the world, without the need for hands-on assistance from IT staff."
"To have a zero-touch setup for the Macs and iPhones is more valuable than one can think."
"The most valuable features are the restrictions, Lost Mode, Self Service, and full implementation of anything Apple will let MDM manage."
"The mobile application management, MAM, is the most useful aspect of the solution."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"The dashboards, the security, and the customization capabilities work very well for us."
"By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking."
"Easy to use."
"It has a useful device management feature."
"Users can make screenshots, and devices only need the minimal version of iOS."
"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"The response time for support could be significantly improved."
"The upgrade process of this solutions could be improved. It is not possible to use Jamf Pro to upgrade devices."
"The integrated patch feature is good but needs some tweaking."
"Patch Management needs work to be efficient."
"I am always complaining about the reporting side of things. I love how reporting lets us create custom reports, however, I also feel like it could use some updating."
"I would like to see either a report section or an integration with a new reporting module to allow us to pull real metrics from the system easily."
"I'd like to see Jamf add Unified Endpoint Management, but it's not going to happen. It's too complex. We tried that for so many years, and no one can do this for Windows and macOS. It can be done with iOS, but that's not the case here. If you want device management for a real laptop operating system, you need two systems. They're very different."
"There's only one thing that I would like to see improved. It's potentially being worked on right now, actually. That is the ability to provide remote support access to use those devices. I'd like it to work in a similar manner to Desktop Central or other solutions like Team Viewer."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"The initial setup is a little bit complex."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."
"In an upcoming release, I would like to see some kind of analytics report."
"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."
"It would be better if they can reduce the cost of the license."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
Intune is a cloud-based service in the enterprise mobility management (EMM) space that helps enable your workforce to be productive while keeping your corporate data protected. With Intune, you can:
Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 42 reviews while Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 54 reviews. Jamf Pro is rated 9.4, while Microsoft Intune is rated 7.8. The top reviewer of Jamf Pro writes "Good workflow automation that we use to create a zero-touch onboarding for our users". On the other hand, the top reviewer of Microsoft Intune writes "Unified endpoint management that has the flexibility of stand-alone components". Jamf Pro is most compared with VMware Workspace ONE, Microsoft Endpoint Configuration Manager, Cisco Meraki Systems Manager (MDM+EMM), ManageEngine Desktop Central and Google Cloud Identity, whereas Microsoft Intune is most compared with VMware Workspace ONE, ManageEngine Desktop Central, IBM MaaS360, Google Cloud Identity and SOTI MobiControl. See our Jamf Pro vs. Microsoft Intune report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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