Jamf Pro vs Microsoft Intune comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Apr 5, 2022

We performed a comparison between Jamf Pro and Microsoft Intune based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Users of both Jamf Pro and Microsoft Intune say the initial setup was straightforward and simple.
  • Features: Users of both products are happy with their stability and scalability. Jamf Pro users mention that they are thrilled with the integrated patch management, its ease of use, the automation of workflows, and the zero-touch setup. Reviewers say they would like to see remote support access, improved reporting, and more security-based profiling.

    Microsoft Intune users like its single-pane view, its security and customization capabilities, its protection policies, and the integration with conditional access. Users say the dashboard needs a lot of improvement, and that the overall flexibility could be better.
  • Pricing: Jamf Pro users say the solution is expensive. In contrast, Microsoft Intune reviewers consider the pricing for the product to be reasonable.
  • Service and Support: Jamf Pro users say the service and support are excellent. Microsoft Intune users have mixed opinions, saying that it can be hit or miss. Some reviewers also mentioned that Intune’s responses are often delayed.
  • ROI: Users of both products report seeing an ROI.

Comparison Results: Based on the parameters we compared, Jamf Pro received higher product ratings. Its ease of deployment, its solid set of features, and its service and support all top Microsoft Intune’s offerings. However, it is more expensive than Microsoft Intune.

To learn more, read our detailed Jamf Pro vs. Microsoft Intune Report (Updated: September 2023).
735,226 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment.""There is also zero-day support to all new Apple OS.""Automated Device Enrollment workflows are great for zero-touch deployments, vital in the current global context. With Automated Device Enrollment workflows, we can deploy new Apple devices directly to end-users without help from the IT support team.""It offers professionals an endless amount of possibilities to keep users and the company happy.""I am most excited about a feature that is called User-Initialed Enrollment.""Apple School Manager integration and access to VPP content made the integration of devices into our fleet flawless and application installation much simpler and faster.""We found the initial setup to be simple.""One of the key features that I liked the most and a lot of the customer value as well is the geofencing. Geofencing is geographical locations. If the device is on a particular premise, then the policy applies. And when the device is not there, the policy goes away."

More Jamf Pro Pros →

"The ability to manage devices with different sets of policies is most valuable.""Its direct integration with all the other products that we have from Microsoft is valuable. We're using the E5 license, and we have a whole wealth of different products available. It just makes it easier to have everything from one provider.""The most valuable includes managing everything from a single console.""The key benefit of Intune is its integration with the Microsoft ecosystem.""The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them.""I like the group policy management feature, which performs application monitoring and device enrollment.""With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines.""The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."

More Microsoft Intune Pros →

"We would like to have some of the extension attributes configured so that those extension attributes can be part of the core structure. They can make some of the extension attributes the actual attributes. They shouldn't be like add-ons.""Currently, you need to scroll through pages and pages of icons (we have many icons that have been uploaded), and it can be tedious.""Apple does block certain actions from happening or disallows Jamf from making certain changes.""It would be nice if there was a built-in means of renaming computers that worked reliably.""Jamf needs to get an inbuilt remote support tool to allow the admin to remote into machines. At present, you can use third-party remote apps, however, a Jamf one would be better.""It would be nice if Jamf added an onboarding tool integrated into Jamf Connect during the automated DEP enrollment workflow. It would also improve the user experience if Jamf integrated native macOS notifications, with the option to interact within the notification center.""We need better reporting options.""I'm not exactly sure where it could be improved off the top of my head, but there is room for improvement."

More Jamf Pro Cons →

"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution.""It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect.""It should be easier to define policies and comply with those policies.""One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy.""Microsoft Intune lacks the ability to provide seamless remote assistance or remote control.""What would make this product better is adding more security policies and features in the next upgrade.""The security features should be improved.""More integration with monitoring tools is needed."

More Microsoft Intune Cons →

Pricing and Cost Advice
  • "Jamf is quite up there. It wasn't the cheapest solution, but it's reasonable. Apigee was cheaper than Jamf."
  • "It would be beneficial if it could be reduced slightly."
  • "They have a standard pricing model which they follow, and it's global."
  • "The only thing that is kicking us a bit is the rand to the dollar exchange rate. It is priced in dollars. Every time the rand goes worse, it just costs more. I would rate it a four out of five in terms of pricing because it is very unpredictable because of the rand to the dollar exchange rate."
  • "The licensing costs for this solution are high."
  • "We have signed a licensing contract for three years. There is an option to buy an annual license subscription, but we opted for three years as it came with a 25% or 30% discount."
  • "It seems fair. It could be a little bit less, but you have to pay for a product. You can't get something for free. You get what you pay for, so if you put in a little bit of money, you're going to get a good quality product."
  • "Jamf Pro is on the expensive side and could be slightly cheaper."
  • More Jamf Pro Pricing and Cost Advice →

  • "Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."
  • "There is a license needed to use the solution and we are on an annual license."
  • "There is a license required to use this solution. However, it was part of a bundle package. Microsoft Intune is far less expensive than other solutions, such as Workspace ONE."
  • "No one can compete with Microsoft when it comes to price, and the features it is offering."
  • "It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."
  • "Every customer used to purchase licenses based on their needs."
  • "Previously the price was $4 per month per user. Now it's $2.25 per user per month."
  • "It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."
  • More Microsoft Intune Pricing and Cost Advice →

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    Answers from the Community
    Anil Saini
    Jon McWilliams - PeerSpot reviewerJon McWilliams (CMIT Solutions)

    Both posters have valid points. Both can now support a full OOB ( out-of-the-box) experience.  

    JAMF has more bells and whistles, while Intune covers the basics.  

    My executive summary is Intune is included with your Microsoft licensing, works on both Macs & Windows and covers the basics of everything you need.  It's a single point for policy/device management and metrics.  

    JAMF can do much more in the MAC space, but it's additional (expensive) licensing, and won't work for your Windows space, so you will need to maintain another product and licensing.

    PaulSanchez - PeerSpot reviewerPaulSanchez

    In my view there is no comparing the two. JAMF is far superior if your talking about managing APPLE MAC machines and devices only. Jamf, previously known as Casper. Has been providing MDM solutions for years while Intune may be owned by big money and an even bigger name in MicroSoft. InTune is not nearly as easy to use in my view. Although some may disagree with my view or opinion. I would question ones experience in regards to all things Apple Mac. As there are many familiar with all things MicroSoft & Windows related. But still far FEWER even today. With the experience, background as well as familiarity with Apple Mac and cross platform support as I have been blessed with. With that I would still say, do your due diligence and research and always get a second opinion. Embrace all technology and be willing to engage in what others may deem less worthy. Had I been like most and adhered to the majority in I.T claiming Apple Mac products had no place in corporate America. I would not be the Engineer I am today.  Cheers, Peace and good luck.

    MahmoudHesham - PeerSpot reviewerMahmoudHesham
    Real User

    @Anil Saini

    Jamf Pro is designed for iPad, iPhone, Mac and Apple TV, macOS only on the MDM layer (and not MAM). 

    However, Intune is designed for all OS platforms on MDM and MAM.


    Questions from the Community
    Top Answer:I like the ability to modify it to suit our environment and the fact that, since it's an Apple-dedicated service, the integration is easy.
    Top Answer:Jamf Pro is on the expensive side and could be slightly cheaper. There are additional costs in that once you have Jamf Pro, you also have to consider Jamf Connect, which is an additional tool you have… more »
    Top Answer:I would like to see improved integration of some of the additional tools that users create within Jamf itself.
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer… more »
    Average Words per Review
    Average Words per Review
    Also Known As
    JAMF Software Casper Suite
    Intune, MS Intune, Microsoft Endpoint Manager
    Learn More

    Jamf Pro is a mobile device management software designed to help organizations and businesses automate Apple device handling-related workflows and processes. It features zero-touch deployment that enables users to automatically enroll new Apple devices, and also configure and deploy these devices swiftly and efficiently. It comes with inventory management capabilities, Apple mobile device management features, and an enterprise app store. Jamf Pro also allows users to deploy and access their mobile apps licenses in bulk. When it comes to using the app store, end users don’t need to ask for assistance from helpdesk agents in order to download, install, and update applications.

    Jamf Pro Features

    Jamf Pro has many valuable key features. Some of the most useful ones include:

    • Zero-touch deployment
    • Management of Apple devices
    • Security for app devices
    • App Store for self-service enterprise
    • Smart targeting
    • Reports of inventory
    • Smart Groups
    • Preconfiguration of apps
    • App distribution
    • Mac imaging
    • Upgrades to app and OS
    • Management of IT inventory
    • Device enrollment (user initiated)
    • Purchasing & license management

    Jamf Pro Benefits
    There are many benefits to implementing Jamf Pro. Some of the biggest advantages the solution offers include:

    • Deployment: Fully-customizable onboarding experience. Provision the perfect Mac, iPhone, iPad, or Apple TV, all deployed seamlessly with the workflow of your choice.
    • Device management: Use configuration profiles, scripts, and policies to make your Apple devices function exactly as needed. Move beyond simple troubleshooting by automating management with patented Smart Groups technology. This is a powerful way to trigger real-time alerts and actions from inventory data.
    • Application management: Streamline app management with bulk purchasing and deployment. The solution integrates with Apple Business Manager and Apple School Manager, allowing you to assign apps to users or devices without Apple ID. Deploy apps from the App Store, B2B App Store, or your own in-house apps.
    • Apple device security: Protect Apple devices by leveraging native security features. Manage device settings and configurations, restrict malware and patch all of your Apple devices without user interaction.
    • Self-service access: Give your users access to a one-stop shop for trusted apps, company resources, and shortcuts for troubleshooting tasks like password resets.
    • Inventory: Automatically gather user, hardware, software, and security device data or customize inventory specifications. The dynamic Smart Groups feature keeps track of everything for you, including software versions and warranty expiration dates.

    Reviews from Real Users

    Jamf Pro stands out among its competitors for a number of reasons. Some of these include its app deployment, its easy installation, and the fact that it’s lightweight but powerful. PeerSpot users take note of the advantages of these features in their reviews:

    An IT Support Specialist at Visby Medical writes, “The first most valuable feature I found was the ability to simply push out applications to devices, Mac or iPads/iPhones. It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf.”

    Another reviewer, a Desktop Engineer at Kroger, notes, “The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment.”

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Azure Active Directory (Azure AD) for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    Learn more about Jamf Pro
    Learn more about Microsoft Intune
    Sample Customers
    Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
    Mitchells and Buzzers, Callaway
    Top Industries
    Educational Organization26%
    Computer Software Company10%
    Financial Services Firm7%
    Educational Organization35%
    Computer Software Company10%
    Financial Services Firm5%
    Computer Software Company20%
    Financial Services Firm17%
    Comms Service Provider12%
    Manufacturing Company6%
    Educational Organization23%
    Computer Software Company13%
    Financial Services Firm6%
    Company Size
    Small Business28%
    Midsize Enterprise29%
    Large Enterprise44%
    Small Business16%
    Midsize Enterprise41%
    Large Enterprise43%
    Small Business36%
    Midsize Enterprise12%
    Large Enterprise52%
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    Buyer's Guide
    Jamf Pro vs. Microsoft Intune
    September 2023
    Find out what your peers are saying about Jamf Pro vs. Microsoft Intune and other solutions. Updated: September 2023.
    735,226 professionals have used our research since 2012.

    Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 39 reviews while Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 73 reviews. Jamf Pro is rated 9.4, while Microsoft Intune is rated 8.2. The top reviewer of Jamf Pro writes "Cuts the deployment time in half, has a great community, and is absolutely stable and scalable". On the other hand, the top reviewer of Microsoft Intune writes "Enables you to use MDM to lock devices and push restrictions, but isn't as stable as other solutions". Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Configuration Manager, Cisco Meraki Systems Manager (MDM+EMM) and SOTI MobiControl, whereas Microsoft Intune is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, IBM MaaS360 and Google Cloud Identity. See our Jamf Pro vs. Microsoft Intune report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.