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Jamf Pro vs Microsoft Intune comparison

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Executive SummaryUpdated on Sep 29, 2024
 

Categories and Ranking

IBM MaaS360
Sponsored
Ranking in Enterprise Mobility Management (EMM)
10th
Average Rating
7.8
Number of Reviews
35
Ranking in other categories
Unified Endpoint Management (UEM) (7th)
Jamf Pro
Ranking in Enterprise Mobility Management (EMM)
2nd
Average Rating
9.6
Number of Reviews
106
Ranking in other categories
Mobile Device Management (MDM) (1st)
Microsoft Intune
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
209
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
 

Mindshare comparison

As of October 2024, in the Enterprise Mobility Management (EMM) category, the mindshare of IBM MaaS360 is 4.2%, down from 4.4% compared to the previous year. The mindshare of Jamf Pro is 14.9%, up from 13.6% compared to the previous year. The mindshare of Microsoft Intune is 37.4%, down from 39.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

Bijay Kumar Swain - PeerSpot reviewer
Sep 10, 2024
Ability to segregate data, well-suited for medium enterprises and installation is quick
We have some challenges. If we look at the challenges we face in the market, there are a few products like Sophos, where there are features of MaaS360, and the IBM EDR product, ReaQta. So, there are features from both ReaQta and MaaS360 available in Sophos, as well as a few other products, which we have challenges in replacing. MaaS360 definitely caters to a few of the requirements, but when someone is going for a solution, all the features are not available in MaaS360. It is like a combo, MaaS360, and IBM ReaQta, that is, EDR, ReaQta. Both of them, together as a combo plan, actually offer a very good proposition in terms of market competitors. There are a few products like Sophos and another product which have features from both endpoint detection and response and mobile device management. Because we have two different products with those features, we face challenges in proposing a particular product for the client. It is like a marketing challenge. The way other competitor products are available in the market. So it is better to have a different positive team, but, again, to remain in competition and have better scalability. So, IBM needs to integrate a few features that the competitors have in their products. No doubt, this is a different product, MaaS360. We call it MDM. We call it endpoint mobile device management. Then we call it different names that MaaS360 falls into. But when we are talking about competitor products, to remain in the competition, you need to have features that others provide. IBM surely has those features in other products, but not in MaaS360. The only challenge was replacing already existing competitor products with MaaS360. So, that’s the only area where we struggle because they always come with those requirements that they are already getting in the competitor’s product, which is not available in IBM’s MaaS360. So this product lacks some features, like Unified Endpoint Management.
Pete C - PeerSpot reviewer
Oct 6, 2023
Customizable with a self-service portal and a good security posture
Jamf Pro enables us to centrally manage nearly 1,000 Macs across multiple offices and US states, from optional installs that end users can implement at their own convenience, to mandatory applications and settings that must be enforced in a highly regulated industry.Jamf Pro is a critical part of…
Gaurav Chandola - PeerSpot reviewer
Dec 22, 2022
We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy
Intune has many benefits from the Microsoft perspective. This solution can manage Windows 10 devices, app management, and provide security solutions. We don't need to worry about our network connection, and we'll be more secure with regular security patches and compliance. Since everything will be deployed through the internet and users will log in using the internet only, the risks have been mitigated. Security updates, security patching, and the application will be targeted from Intune. The location tracker will be available to track where the device is and the user's location. The user will be restricted from accessing certain applications using compliance policies. Conditional access policies will be based on the reason why the user needs access to the application. Microsoft Intune is one of the best products in the industry for managing Windows devices. The solution has more feature restrictions. The conditional access policies also eliminate the dependency on the on-prem network for the devices. The solution also manages our security settings and a lot of other beneficial features such as Microsoft Purview which gives us the compliance portion. We can manage all aspects of our device from a single console, including M365 services. This allows us to configure data classification types, such as public, private, internal, confidential, and highly confidential.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It helped us reduce the number of support incidents by limiting users' access to device configurations."
"Mobile Device Configuration with policy applying: This significantly reduces time of device configuration."
"The solution is easy to implement."
"Asset management is the most valuable feature and integral for device inventory."
"It is a stable solution."
"It can change policies based on geolocation or schedules."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"We've found the scalability to be very good."
"I have been using Jamf Pro for a few years now, and I'm impressed with its functionality and ease of use."
"The self-service is awesome for empowering end-users, especially if you don't allow admin rights."
"The user interface is great."
"The zero-day support regarding new Apple hardware and Apple operating systems is very good."
"As an administrator, I really love the integration with Apple Business Manager."
"There is also zero-day support to all new Apple OS."
"Automated Device Enrollment workflows are great for zero-touch deployments, vital in the current global context. With Automated Device Enrollment workflows, we can deploy new Apple devices directly to end-users without help from the IT support team."
"Microsoft SSO integration allows us to set up email remotely for users without them having to do anything other than entering their password."
"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."
"For our clients, the conditional access feature along with different compliance policies that they can set is valuable."
"Intune's unified endpoint management platform is invaluable."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"It's normally able to meet 100% expectations of our customers."
"Conditional access has helped us tailor and enforce our security policies in the mobile space."
"Easy to use."
 

Cons

"The product needs to improve tech support."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"Can be added process of export/import environment configuration to simplify any migration processes."
"The user interface could definitely use some improvement."
"MaaS360 definitely caters to a few of the requirements, but when someone is going for a solution, all the features are not available in MaaS360."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"User interface is basic and not very intuitive."
"The reporting and alerting could be improved."
"I am always complaining about the reporting side of things. I love how reporting lets us create custom reports, however, I also feel like it could use some updating."
"The solution should offer beta testing for new products."
"I would like to see improved integration of some of the additional tools that users create within Jamf itself."
"One feature or improvement that would be awesome is some sort of mobile app from Jamf that can be used to alert admins of custom alerts."
"If it could do ticketing and non-Apple devices then that would be huge."
"The solution needs cheaper training."
"It would be nice if there was a built-in means of renaming computers that worked reliably."
"Patch Management needs work to be efficient."
"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."
"Reporting could be improved. It needs to be more expensive and robust."
"There are a couple of issues with stability."
"Reporting needs improvement."
"Since GMS is unavailable in China, we currently rely on device administrator enrollment for managing Android devices there."
"Integrating certain group policies can be challenging and may necessitate using on-premises systems to integrate them with Microsoft Intune."
"There should be more focus on mobile device security and integration."
"The installation could be improved to be simplified."
 

Pricing and Cost Advice

"Fees are monthly and it's approximately $8 per user."
"MaaS360 is priced at a balance. It is not as expensive as AirWatch or Jamf and is not a cheap solution like a few of the local products."
"Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."
"The solution is cost-effective."
"I feel the pricing to be very high."
"IBM MaaS360 is cheaper compared to other alternatives. Others are at least three to six times costlier."
"There are other solutions cheaper than IBM MaaS360, such as Microsoft Intune."
"I rate IBM MaaS360’s pricing a six out of ten."
"The price of a training pass for five people was $18,000 USD."
"The price of this solution is a bit high but it is worth the money for the features. There is an annual license for the use of this solution."
"JumpStart is available at an additional cost."
"This product is surely worth the cost of implementation."
"Jamf is quite up there. It wasn't the cheapest solution, but it's reasonable. Apigee was cheaper than Jamf."
"The setup cost is in the training, which is the most important step of your journey."
"They have a standard pricing model which they follow, and it's global."
"It seems fair. It could be a little bit less, but you have to pay for a product. You can't get something for free. You get what you pay for, so if you put in a little bit of money, you're going to get a good quality product."
"The pricing is competitive, but it is not cheap."
"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."
"The solution is cost-efficient."
"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."
"The price could be better."
"The cost of the license and the features are justified for myself as a technical person."
"Intune is cost-effective as it is included in some of the Office 365 packages."
"Microsoft Intune's pricing is reasonable."
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Answers from the Community

AS
May 20, 2022
May 20, 2022
Both posters have valid points. Both can now support a full OOB ( out-of-the-box) experience. JAMF has more bells and whistles, while Intune covers the basics. My executive summary is Intune is included with your Microsoft licensing, works on both Macs & Windows and covers the basics of everything you need. It's a single point for policy/device management and metrics. JAMF can do muc...
2 out of 3 answers
MH
Dec 14, 2021
@Anil Saini,  Jamf Pro is designed for iPad, iPhone, Mac and Apple TV, macOS only on the MDM layer (and not MAM).  However, Intune is designed for all OS platforms on MDM and MAM. Thanks
PS
Apr 26, 2022
In my view there is no comparing the two. JAMF is far superior if your talking about managing APPLE MAC machines and devices only. Jamf, previously known as Casper. Has been providing MDM solutions for years while Intune may be owned by big money and an even bigger name in MicroSoft. InTune is not nearly as easy to use in my view. Although some may disagree with my view or opinion. I would question ones experience in regards to all things Apple Mac. As there are many familiar with all things MicroSoft & Windows related. But still far FEWER even today. With the experience, background as well as familiarity with Apple Mac and cross platform support as I have been blessed with. With that I would still say, do your due diligence and research and always get a second opinion. Embrace all technology and be willing to engage in what others may deem less worthy. Had I been like most and adhered to the majority in I.T claiming Apple Mac products had no place in corporate America. I would not be the Engineer I am today.  Cheers, Peace and good luck.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Government
10%
Manufacturing Company
9%
Financial Services Firm
7%
Educational Organization
40%
Computer Software Company
9%
Financial Services Firm
6%
University
5%
Educational Organization
25%
Computer Software Company
12%
Financial Services Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Microsoft Intune vs IBM MaaS360 - which to choose?
Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...
What do you like most about IBM MaaS360?
We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the ope...
What is your experience regarding pricing and costs for IBM MaaS360?
IBM products are a little pricey, so it’s expensive. I would rate the pricing and licensing model a seven out of ten,...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
Jamf Pro is considered a premium solution, and pricing can be a significant factor, especially in price-sensitive mar...
What needs improvement with Jamf Pro?
Jamf Pro should be standardized into one MDM product to make it more affordable and accessible. The App packaging pro...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
 

Also Known As

Fiberlink MaaS360, MaaS360
JAMF Software Casper Suite
Intune, MS Intune, Microsoft Endpoint Manager
 

Learn More

 

Overview

 

Sample Customers

Bancroft, Garuda Indonesia
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Mitchells and Buzzers, Callaway
Find out what your peers are saying about Jamf Pro vs. Microsoft Intune and other solutions. Updated: October 2024.
812,628 professionals have used our research since 2012.