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Jamf Pro vs Microsoft Intune comparison

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10,808 views|8,279 comparisons
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50,538 views|37,581 comparisons
Featured Review
Find out what your peers are saying about Jamf Pro vs. Microsoft Intune and other solutions. Updated: January 2022.
565,689 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"With the countless API integrations and Jamf Marketplace add-ons, Jamf is customizable and is a total device management tool for Apple's ecosystem.""One of the key features that I liked the most and a lot of the customer value as well is the geofencing. Geofencing is geographical locations. If the device is on a particular premise, then the policy applies. And when the device is not there, the policy goes away.""My team use this solution to provide end-to-end support on our managed Mac fleet. This includes doing OS updates and upgrades, application deployments, configuration settings and outlining.""If you want to manage macOS devices in your enterprise and want to make it as easy for the user as well as for the administrators, you should use the DEP with Jamf Pro.""I am most excited about a feature that is called User-Initialed Enrollment.""The most valuable feature is the ability to manage all devices through Apple's DEP and forcing them into Jamf pre-stage enrollment.""Automated Device Enrollment workflows are great for zero-touch deployments, vital in the current global context. With Automated Device Enrollment workflows, we can deploy new Apple devices directly to end-users without help from the IT support team.""Having the ability to automate our workflows has been great."

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"Compliance and the policies that can be set are the most valuable features.""As the solution is a software as a service, the scalability is unlimited.""The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution.""For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same.""The conditional access policies that we set up are very useful.""The central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored.""Stable product that's easy to set up compared to other MDM products.""Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

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Cons
"It would be nice if Jamf added an onboarding tool integrated into Jamf Connect during the automated DEP enrollment workflow. It would also improve the user experience if Jamf integrated native macOS notifications, with the option to interact within the notification center.""I would like to see either a report section or an integration with a new reporting module to allow us to pull real metrics from the system easily.""The on-going improvements & innovation that Jamf provides over time is something that needs to be maintained, as it is what is needed to fulfill a business & team need at the right time.""I would like to see tighter integration with Jamf Protect in the future releases of Jamf Pro.""The patch management is not automated in any way, and you have to do a lot of manual work to upload the current version of applications.""The upgrade process of this solutions could be improved. It is not possible to use Jamf Pro to upgrade devices.""I'd like to see Jamf add Unified Endpoint Management, but it's not going to happen. It's too complex. We tried that for so many years, and no one can do this for Windows and macOS. It can be done with iOS, but that's not the case here. If you want device management for a real laptop operating system, you need two systems. They're very different.""The solution should offer beta testing for new products."

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"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view.""The reporting needs to be a bit more interactive.""It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing.""They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants.""There are items that require improvements. One is the controls from iOS.""The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me.""In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken.""The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."

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Pricing and Cost Advice
  • "I know that as a school we get a discounted price, which is good because without it we would not be able to afford it."
  • "Don’t go into a sales call without knowing all the details of your system because Jamf has a ton of tools outside of Jamf Pro to offer and knowing them ahead of time is a must."
  • "JumpStart is available at an additional cost."
  • "This is a pricey solution."
  • "The price of a training pass for five people was $18,000 USD."
  • "JumpStart looks a little bit pricey; however, it is worth every penny."
  • "This product is surely worth the cost of implementation."
  • "The cost of any licensing is certainly outweighed by the time saved from manually managing Apple devices."
  • More Jamf Pro Pricing and Cost Advice →

  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • "The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
  • "The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."
  • "Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
  • "We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."
  • "Pricing can be improved."
  • "The price could be better."
  • More Microsoft Intune Pricing and Cost Advice →

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    Answers from the Community
    Anil Saini
    author avatarMahmoudHesham
    Real User

    @Anil Saini


    Jamf Pro is designed for iPad, iPhone, Mac and Apple TV, macOS only on the MDM layer (and not MAM). 


    However, Intune is designed for all OS platforms on MDM and MAM.


    Thanks

    Questions from the Community
    Top Answer: 
    We have been able to keep our tech department lean and mean, maximizing our efficiency by utilizing Jamf to set up our iPads for us, rather than installing each app one at a time.
    Top Answer: 
    Cloud is worth the small increase in price, but make the switch before you need it, and not during a global pandemic.
    Top Answer: 
    Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve. The good news is that they are rare and not across the platform. Just us.
    Top Answer: 
    Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer: 
    Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer… more »
    Top Answer: 
    Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool that we wanted. Ultimately we decided to choose IBM MaaS360 to secure and manage… more »
    Ranking
    Views
    10,808
    Comparisons
    8,279
    Reviews
    34
    Average Words per Review
    555
    Rating
    9.5
    Views
    50,538
    Comparisons
    37,581
    Reviews
    43
    Average Words per Review
    573
    Rating
    7.7
    Comparisons
    Also Known As
    JAMF Software Casper Suite
    Intune, MS Intune
    Learn More
    Overview
    A complete Apple management solution for IT pros to empower users and simplify the deployment, inventory, and security of Macs, iPads, and iPhones. Designed to automate device management for you while driving end-user productivity and creativity, Jamf Pro (formerly Casper Suite) is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.

    Intune is a cloud-based service in the enterprise mobility management (EMM) space that helps enable your workforce to be productive while keeping your corporate data protected. With Intune, you can:

    • Manage the mobile devices your workforce uses to access company data.
    • Manage the mobile apps your workforce uses.
    • Protect your company information by helping to control the way your workforce accesses and shares it.
    • Ensure devices and apps are compliant with company security requirements.
    Offer
    Learn more about Jamf Pro
    Learn more about Microsoft Intune
    Sample Customers
    Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
    Mitchells and Buzzers, Callaway
    Top Industries
    REVIEWERS
    Educational Organization26%
    Computer Software Company14%
    University12%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Comms Service Provider16%
    Educational Organization6%
    Government6%
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm18%
    Comms Service Provider9%
    Pharma/Biotech Company7%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider19%
    Government7%
    Manufacturing Company5%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise26%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise24%
    Large Enterprise48%
    REVIEWERS
    Small Business29%
    Midsize Enterprise10%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise18%
    Large Enterprise65%
    Find out what your peers are saying about Jamf Pro vs. Microsoft Intune and other solutions. Updated: January 2022.
    565,689 professionals have used our research since 2012.

    Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 43 reviews while Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 65 reviews. Jamf Pro is rated 9.4, while Microsoft Intune is rated 7.8. The top reviewer of Jamf Pro writes "Good workflow automation that we use to create a zero-touch onboarding for our users". On the other hand, the top reviewer of Microsoft Intune writes "Unified endpoint management that has the flexibility of stand-alone components". Jamf Pro is most compared with VMware Workspace ONE, Microsoft Endpoint Configuration Manager, Cisco Meraki Systems Manager (MDM+EMM), ManageEngine Desktop Central and Google Cloud Identity, whereas Microsoft Intune is most compared with VMware Workspace ONE, ManageEngine Desktop Central, IBM MaaS360, Google Cloud Identity and SOTI MobiControl. See our Jamf Pro vs. Microsoft Intune report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.