We changed our name from IT Central Station: Here's why

Jamf Pro vs Microsoft Intune comparison

Cancel
You must select at least 2 products to compare!
Jamf Pro Logo
10,808 views|8,279 comparisons
Microsoft Intune Logo
50,538 views|37,581 comparisons
Featured Review
Find out what your peers are saying about Jamf Pro vs. Microsoft Intune and other solutions. Updated: January 2022.
563,148 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a first-rate product and well known in the industry as the gold standard for Apple device management.""Being able to easily deploy apps and patches to our client computers with minimal hands-on time from our techs has been huge.""The fact that devices just need an internet connection [anywhere in the world] that allows them to check into the Jamf Software Server allows for identical management as if on campus or remote, has proven to be golden during the pandemic.""We have been able to keep our tech department lean and mean, maximizing our efficiency by utilizing Jamf to set up our iPads for us, rather than installing each app one at a time.""Some of the most valuable features for us include remote management, DEP enrollment, and zero-touch deployment.""Jamf has made it achievable for us to easily deploy & manage Apple devices anywhere in the world, without the need for hands-on assistance from IT staff.""To have a zero-touch setup for the Macs and iPhones is more valuable than one can think.""The most valuable features are the restrictions, Lost Mode, Self Service, and full implementation of anything Apple will let MDM manage."

More Jamf Pro Pros →

"The mobile application management, MAM, is the most useful aspect of the solution.""I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part.""The dashboards, the security, and the customization capabilities work very well for us.""By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking.""Easy to use.""It has a useful device management feature.""Users can make screenshots, and devices only need the minimal version of iOS.""I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."

More Microsoft Intune Pros →

Cons
"The response time for support could be significantly improved.""The upgrade process of this solutions could be improved. It is not possible to use Jamf Pro to upgrade devices.""The integrated patch feature is good but needs some tweaking.""Patch Management needs work to be efficient.""I am always complaining about the reporting side of things. I love how reporting lets us create custom reports, however, I also feel like it could use some updating.""I would like to see either a report section or an integration with a new reporting module to allow us to pull real metrics from the system easily.""I'd like to see Jamf add Unified Endpoint Management, but it's not going to happen. It's too complex. We tried that for so many years, and no one can do this for Windows and macOS. It can be done with iOS, but that's not the case here. If you want device management for a real laptop operating system, you need two systems. They're very different.""There's only one thing that I would like to see improved. It's potentially being worked on right now, actually. That is the ability to provide remote support access to use those devices. I'd like it to work in a similar manner to Desktop Central or other solutions like Team Viewer."

More Jamf Pro Cons →

"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem.""The initial setup is a little bit complex.""The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune.""They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants.""In an upcoming release, I would like to see some kind of analytics report.""I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved.""It would be better if they can reduce the cost of the license.""Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."

More Microsoft Intune Cons →

Pricing and Cost Advice
  • "I know that as a school we get a discounted price, which is good because without it we would not be able to afford it."
  • "Don’t go into a sales call without knowing all the details of your system because Jamf has a ton of tools outside of Jamf Pro to offer and knowing them ahead of time is a must."
  • "JumpStart is available at an additional cost."
  • "This is a pricey solution."
  • "The price of a training pass for five people was $18,000 USD."
  • "JumpStart looks a little bit pricey; however, it is worth every penny."
  • "This product is surely worth the cost of implementation."
  • "The cost of any licensing is certainly outweighed by the time saved from manually managing Apple devices."
  • More Jamf Pro Pricing and Cost Advice →

  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • "The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
  • "The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."
  • "Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
  • "We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."
  • "Pricing can be improved."
  • "The price could be better."
  • More Microsoft Intune Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Enterprise Mobility Management (EMM) solutions are best for your needs.
    563,148 professionals have used our research since 2012.
    Answers from the Community
    Anil Saini
    author avatarMahmoudHesham
    Real User

    @Anil Saini


    Jamf Pro is designed for iPad, iPhone, Mac and Apple TV, macOS only on the MDM layer (and not MAM). 


    However, Intune is designed for all OS platforms on MDM and MAM.


    Thanks

    Questions from the Community
    Top Answer: 
    We have been able to keep our tech department lean and mean, maximizing our efficiency by utilizing Jamf to set up our iPads for us, rather than installing each app one at a time.
    Top Answer: 
    Cloud is worth the small increase in price, but make the switch before you need it, and not during a global pandemic.
    Top Answer: 
    Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve. The good news is that they are rare and not across the platform. Just us.
    Top Answer: 
    Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer: 
    Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer… more »
    Top Answer: 
    Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool that we wanted. Ultimately we decided to choose IBM MaaS360 to secure and manage… more »
    Ranking
    Views
    10,808
    Comparisons
    8,279
    Reviews
    34
    Average Words per Review
    555
    Rating
    9.5
    Views
    50,538
    Comparisons
    37,581
    Reviews
    43
    Average Words per Review
    573
    Rating
    7.7
    Comparisons
    Also Known As
    JAMF Software Casper Suite
    Intune, MS Intune
    Learn More
    Overview
    A complete Apple management solution for IT pros to empower users and simplify the deployment, inventory, and security of Macs, iPads, and iPhones. Designed to automate device management for you while driving end-user productivity and creativity, Jamf Pro (formerly Casper Suite) is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.

    Intune is a cloud-based service in the enterprise mobility management (EMM) space that helps enable your workforce to be productive while keeping your corporate data protected. With Intune, you can:

    • Manage the mobile devices your workforce uses to access company data.
    • Manage the mobile apps your workforce uses.
    • Protect your company information by helping to control the way your workforce accesses and shares it.
    • Ensure devices and apps are compliant with company security requirements.
    Offer
    Learn more about Jamf Pro
    Learn more about Microsoft Intune
    Sample Customers
    Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
    Mitchells and Buzzers, Callaway
    Top Industries
    REVIEWERS
    Educational Organization26%
    Computer Software Company14%
    University12%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Comms Service Provider16%
    Educational Organization6%
    Government6%
    REVIEWERS
    Computer Software Company21%
    Financial Services Firm16%
    Pharma/Biotech Company8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider19%
    Government7%
    Manufacturing Company5%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise27%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise25%
    Large Enterprise48%
    REVIEWERS
    Small Business26%
    Midsize Enterprise12%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise19%
    Large Enterprise65%
    Find out what your peers are saying about Jamf Pro vs. Microsoft Intune and other solutions. Updated: January 2022.
    563,148 professionals have used our research since 2012.

    Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 42 reviews while Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 54 reviews. Jamf Pro is rated 9.4, while Microsoft Intune is rated 7.8. The top reviewer of Jamf Pro writes "Good workflow automation that we use to create a zero-touch onboarding for our users". On the other hand, the top reviewer of Microsoft Intune writes "Unified endpoint management that has the flexibility of stand-alone components". Jamf Pro is most compared with VMware Workspace ONE, Microsoft Endpoint Configuration Manager, Cisco Meraki Systems Manager (MDM+EMM), ManageEngine Desktop Central and Google Cloud Identity, whereas Microsoft Intune is most compared with VMware Workspace ONE, ManageEngine Desktop Central, IBM MaaS360, Google Cloud Identity and SOTI MobiControl. See our Jamf Pro vs. Microsoft Intune report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.