We performed a comparison between Jamf Pro and Microsoft Intune based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, Jamf Pro received higher product ratings. Its ease of deployment, its solid set of features, and its service and support all top Microsoft Intune’s offerings. However, it is more expensive than Microsoft Intune.
"The Automated Device Enrolment is great!"
"We found the initial setup to be simple."
"Automated Device Enrollment workflows are great for zero-touch deployments, vital in the current global context. With Automated Device Enrollment workflows, we can deploy new Apple devices directly to end-users without help from the IT support team."
"If I need to deploy an app to all the laptops, I can use the smart group I created for them instead of choosing each device one at a time."
"The fact that devices just need an internet connection [anywhere in the world] that allows them to check into the Jamf Software Server allows for identical management as if on campus or remote, has proven to be golden during the pandemic."
"I am most excited about a feature that is called User-Initialed Enrollment."
"The action and trigger is the main thing for us. We like the kind of repetitive script which we can use there."
"My team use this solution to provide end-to-end support on our managed Mac fleet. This includes doing OS updates and upgrades, application deployments, configuration settings and outlining."
"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
"I like the group policy management feature, which performs application monitoring and device enrollment."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"Intune's feature that I have found most valuable is its auto-pilot feature."
"Based on my experience, I find Intune very flexible for managing Windows devices. We can use scripting, and we can make use of the self-service portal or the company portal to publish some of the applications for Windows."
"The initial setup is not overly complex or difficult."
"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."
"The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."
"It would be nice if Jamf added an onboarding tool integrated into Jamf Connect during the automated DEP enrollment workflow. It would also improve the user experience if Jamf integrated native macOS notifications, with the option to interact within the notification center."
"I'm not exactly sure where it could be improved off the top of my head, but there is room for improvement."
"They need to alphabetize payloads."
"Currently, you need to scroll through pages and pages of icons (we have many icons that have been uploaded), and it can be tedious."
"The reporting with PowerBI could be improved."
"It would be great for Jamf to provide templates for commonly used tasks like updating an operating system, packaging commonly used apps like Office 365, or enabling FileVault."
"For Windows, we have a reset option. We'd that option available for Mac."
"We had some issues with its integration with other products, such as Intune. There were some issues with the way you have to register your device into Intune."
"There can be some added features, such as an improved dashboard. Any new feature that could be a benefit to our customers would be good."
"Reporting could be improved. It needs to be more expensive and robust."
"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"We haven't really gone through all the features of Intune. We are just discovering them. Every day, we see a new feature that we want to apply, but what will be great for Intune is to be able to deploy apps in a simple fashion. We should be able to easily install various apps on the Windows platform, iOS, and Android. Currently, we have to write some scripts. It's not as straightforward as we would like it to be. It should be simplified so that we can do it just with three clicks—next, next, finish—without needing to write a script."
"The initial setup is a little bit complex."
"The security features should be improved."
"Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there."
"There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations."
Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 44 reviews while Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 76 reviews. Jamf Pro is rated 9.4, while Microsoft Intune is rated 8.2. The top reviewer of Jamf Pro writes "Helpful "lost" mode, ability to lock down devices, and enforces CIS recommendations". On the other hand, the top reviewer of Microsoft Intune writes "Enables you to use MDM to lock devices and push restrictions, but isn't as stable as other solutions". Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Endpoint Configuration Manager, MobileIron UEM and Cisco Meraki Systems Manager (MDM+EMM), whereas Microsoft Intune is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, Google Cloud Identity, IBM MaaS360 and SOTI MobiControl. See our Jamf Pro vs. Microsoft Intune report.
See our list of best Enterprise Mobility Management (EMM) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
Both posters have valid points. Both can now support a full OOB ( out-of-the-box) experience.
JAMF has more bells and whistles, while Intune covers the basics.
My executive summary is Intune is included with your Microsoft licensing, works on both Macs & Windows and covers the basics of everything you need. It's a single point for policy/device management and metrics.
JAMF can do much more in the MAC space, but it's additional (expensive) licensing, and won't work for your Windows space, so you will need to maintain another product and licensing.
In my view there is no comparing the two. JAMF is far superior if your talking about managing APPLE MAC machines and devices only. Jamf, previously known as Casper. Has been providing MDM solutions for years while Intune may be owned by big money and an even bigger name in MicroSoft. InTune is not nearly as easy to use in my view. Although some may disagree with my view or opinion. I would question ones experience in regards to all things Apple Mac. As there are many familiar with all things MicroSoft & Windows related. But still far FEWER even today. With the experience, background as well as familiarity with Apple Mac and cross platform support as I have been blessed with. With that I would still say, do your due diligence and research and always get a second opinion. Embrace all technology and be willing to engage in what others may deem less worthy. Had I been like most and adhered to the majority in I.T claiming Apple Mac products had no place in corporate America. I would not be the Engineer I am today. Cheers, Peace and good luck.
@Anil Saini,
Jamf Pro is designed for iPad, iPhone, Mac and Apple TV, macOS only on the MDM layer (and not MAM).
However, Intune is designed for all OS platforms on MDM and MAM.
Thanks