Oracle HCM Cloud vs SAP SuccessFactors comparison

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Comparison Buyer's Guide
Executive Summary
Updated on May 30, 2022

We performed a comparison between Oracle HCM Cloud and SAP SuccessFactors based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Most Oracle HCM Cloud reviewers feel that the installation is a straightforward process. SAP SuccessFactors users give mixed reviews regarding its setup. Some say it is is straightforward, while others say it is complex.
  • Features: Users of both products are happy with their stability, security, and scalability. Oracle HCM Cloud users say it is easy to use and has good support for mobile devices. SAP SuccessFactors say it is flexible, offers a wide variety of features, and is high performing. Users of both solutions mention that they need better integration options.
  • Pricing: Oracle HCM Cloud users give mixed reviews for their prices. Some feel that their prices are reasonable, while others feel they are high. Most SAP SuccessFactors users feel that its pricing is flexible..
  • Service and Support: Users of both solutions are for the most part satisfied with the level of support they receive.

Comparison Results: SAP SuccessFactors is the winner in the comparison. According to reviews, SAP SuccessFactors appears to be a more mature and powerful solution. Oracle HCM Cloud does come out on top in the ease of deployment category, however.

To learn more, read our detailed Oracle HCM Cloud vs. SAP SuccessFactors Report (Updated: January 2024).
756,650 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I think that it's stable. I don't believe that there are any issues.""Oracle HCM has a great reporting platform, OTPI, with drag-and-drop functionality. I can design my own reports without relying on the technical team. This empowers HR users to create reports based on their needs, which is a huge advantage.""Oracle HCM Cloud adds the latest features on a quarterly basis to the cloud, which makes it very easy for customers to adapt to the new features.""It's highly stable because the system is totally managed by Oracle, Oracle provides 99.9% availability for the system uptime.""Since it is an integrated solution, it brings speed and efficiency to the business process.""HCM Cloud's most valuable feature is its ease of use - it's interlinked, so you can drill down into information.""The initial setup or implementation process of the solution is fine. The deployment process took place in two days. So, once one has the runbook and everything in place, it is not that difficult.""Oracle HCM Cloud's most valuable feature is that it is user-friendly."

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"The most valuable feature of SAP SuccessFactors is that it is a full suite of applications to enable your employees. Additionally, it has good integration with S4 HANA. Our payroll solution is from SAP and the integration becomes much easier when using SAP SuccessFactors.""SAP SuccessFactors is a very reliable and stable solution.""This solution has automatic linking and reporting features. Upgrades are hassle-free because you don't need to change everything from scratch, when compared to Meta4.""The features of the solution that I found valuable for my business are its ability to create a dashboard, pie charts, and reporting functions, as well as advanced reporting capabilities.""The tool's most valuable feature is document generation.""HR and managers can use the onboarding tool to help new employees prepare for their first day on the job, which can help them acclimate to the company culture and reduce anxiety.""The feature I like the most is the notification bar where we can see upcoming courses that the organization requires from time to time. It's easy to track any pending courses. I also like the search feature in SuccessFactors. We can search for newly available courses that are updated in the system for completion.""Scalability-wise, I rate the solution an eight out of ten...It is a stable solution."

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Cons
"It would be very nice if we were able to roll back transactions from data that was loaded with the data loader.""Although the performance management is good, it could be improved as its functionality is quite basic.""It's not so easy to customize as it's cloud-based.""In some geographies, you might not find specific localizations. For example, here in Turkey, we can use all Oracle Cloud modules except for payroll. The Oracle payroll module isn't localized for the Turkish system. So, we need to integrate a separate, localized payroll solution with Oracle HCM.""An employee needs training to apply for leave, something as simple as that. They shouldn't need training materials or user guides to navigate the system. We're moving towards empowering users, especially with end-user-facing systems. People should be self-reliant and not need to rely on manuals. Oracle HCM Cloud is very old-school in this regard.""I believe what could be improved is the EX portion of Oracle HCM Cloud and how it can more easily integrate with other tools.""It could be more user-friendly.""Oracle should have different bundles to provide access to courses. Then, we would be able to increase our knowledge on how to use Oracle applications."

More Oracle HCM Cloud Cons →

"The reporting tool is not as good as IBM Cognos which is very, very powerful.""One area for improvement is making SuccessFactors more compatible with other countries, especially in terms of payroll and other functionalities.""SAP SuccessFactors could improve the integration. It is not simple to integrate and it needs to be made easier.""There have been cases involving a lot of re-implementations and frustrations within clients where they have the workbook sessions, the workbook workshops and things like that. And I think that doesn't really go down well because the workbooks are very technical and, a lot of times, very confusing for the client.""SAP should also look into easily integrating with other applications or other tools. Technology has changed now, and it should be easier for any application to integrate with other apps. There needs to be more flexibility.""The stability could be a bit better.""The SAP SuccessFactors integration with old versions can improve. We are using an older finance module but we are having migration issues.""The user experience could be simplified."

More SAP SuccessFactors Cons →

Pricing and Cost Advice
  • "On an annual basis, we pay about $25,000 for our company. This includes the VAT, support, upgrades and everything else."
  • "Oracle HCM offers many features at a low price."
  • "On average, it's not a cheap solution."
  • "It has a licensing cost. It has a cloud-based subscription, which is quite cheap."
  • "The solution is expensive."
  • "Licensing fees are on a yearly basis."
  • "There is a license required for the use of this solution and we are on an annual license."
  • "I cannot comment on the cost, as this is handled by a different team."
  • More Oracle HCM Cloud Pricing and Cost Advice →

  • "The licensing fees are based on the number of modules that are being used, and the number of users."
  • "I don't want to comment on the license cost, to be honest. It could be about $1,000 approximately per customer. However, it's very flexible in terms of the licensing costs depending on the volume and depending on the deal of installation."
  • "If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."
  • "It could be cheaper."
  • "We have a yearly license. There are no additional costs."
  • "SAP SuccessFactors requires an annual subscription."
  • "It is not expensive because it is a complete suite with a module-based cost."
  • "For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
  • More SAP SuccessFactors Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Although both are solutions to manage HR, their differences make each one suitable for different companies Oracle Cloud HCM is a platform for connecting all human resource processes in your… more »
    Top Answer:It's highly stable because the system is totally managed by Oracle, Oracle provides 99.9% availability for the system uptime.
    Top Answer:According to the Turkish market, the pricing is a little bit expensive. There are so many HCM solutions in Turkish markets. So, Oracle is one of the expensive ones. So, not all people and companies… more »
    Top Answer:Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process… more »
    Top Answer:When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is to… more »
    Top Answer:The tool's most valuable feature is its integration capabilities with on-premise ERPs and other systems.
    Ranking
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    1st
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    Views
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    Comparisons
    Also Known As
    Oracle Human Capital Management Cloud
    SuccessFactors
    Learn More
    Overview

    Natively built for the cloud, Oracle Fusion Cloud Human Capital Management is a complete solution that connects every human resource process—and every person—across your enterprise. We help you create a community where people feel valued, heard, and like they belong. With a single user experience and data model and seamless processes and infrastructure, Oracle Cloud HCM can help you redefine what best looks like for your people.

    Platform capabilities empower every HR process including: Global HR, Talent Management, Recruiting, Learning, Workforce Rewards, Workforce Management, Work Life Solutions, HR Help Desk, Workforce Health and Safety Incidents, Payroll Management, Benefits Management, Advanced HCM Controls, and Strategic Workforce Planning.

    Top 10 Reason Why Customers Choose Oracle Cloud HCM:

  • Tailored User Experience

    Employees expect tailored experiences from their work technology and want to feel supported by their organization regardless of where, when, and how they work. Providing employees with a tailored user experience is now a necessity—one that many HR teams are striving for as they evaluate their technology. That’s why Oracle Cloud HCM offers the only complete employee experience platform that empowers your people to connect, grow, and thrive.

  • Adaptable and Extensible

    HR is at the forefront of navigating change and needs to be able to adapt quickly as new challenges arise. Oracle Cloud HCM delivers an adaptable and flexible solution to meet changing business practices, regulations, and environments.

  • Complete HCM Cloud Solution

    Organizations that want to manage the entire employee lifecycle select Oracle Cloud HCM because it’s the most complete HR cloud solution on the market. Built as a single cloud solution for all HR functionalities, it connects every HR process from hire to retire.

  • Complete Enterprise Solution

    One of the many things that sets Oracle apart from other vendors is that we natively built our software-as-a-service (SaaS) applications on our own cloud platform and infrastructure. With applications and data all on one platform, you can gain unobstructed visibility across your organization and increased data security

  • Improved Business Value

    Oracle customers leverage our HCM cloud application to drive business value through better user engagement and adoption, streamlined processes, improved productivity, and lower total cost of ownership

  • Dedication to Innovation

    Innovation is the biggest benefit of moving your systems to the cloud. Our quarterly updates allow us to continuously deliver new and exciting features. With a team of more than 20,000 engineers, Oracle delivers more than 1,000 innovation updates annually—80% of which are based on customer feedback.

  • Data Security and Privacy

    Oracle has a strong security culture and is trusted by

    organizations worldwide with strict security requirements. Stored in state-of-the-art data centers, Oracle Cloud HCM and our infrastructure have advanced multilayered security measures that can help customers meet both local and international regulations

  • Vibrant HR Community

    Oracle Cloud Customer Connect is a vibrant online

    community of more than 40,000 HCM users and a great place to crowdsource information, discuss the latest releases, register for in-person or virtual events, and submit product suggestions.

  • Customer Success

    Oracle customers have access to an implementation success manager, on-demand education, and success planning tools. We offer 24/7 customer service in 145 countries worldwide to help you maximize the value of your investment.

  • Global Capabilities

    Most enterprises today operate at both the global and local levels, so our customers appreciate that Oracle Cloud HCM is designed to meet both international and regional needs for more than 200 jurisdictions and 27 languages.

  • Oracle HCM Cloud is a complete HR application suite which helps organizations become more strategic and agile with a best-in-class workforce experience. It integrates HR best practices and technology to provide an engaging, informative, and adaptive HR experience throughout the entire employee lifecycle. Oracle HCM Cloud allows organizations find, develop and retain the best talent, enable collaboration, deliver deep workforce insights, and increase operational efficiency

    SAP SuccessFactors is a valuable human resource management system (HRMS) solution that streamlines numerous HR tasks and activities, such as payroll, talent management, and people processes, to help make the entire HR process run more smoothly and improve the overall employee experience. It is primarily developed to meet the needs of enterprise-class organizations. SAP SuccessFactors can also help users to boost business processes and achieve desired outcomes.

    SAP SuccessFactors is cloud-based and built as a Software as a Service (SaaS) tool. It can integrate seamlessly with any existing ecosystem. This solution can easily be accessed from any web browser, from any location, with any device.

    SAP Success Factors Key Features

    • Improve core HR and payroll process: SAP SuccessFactors can help users improve productivity by simplifying everyday tasks, streamlining processes across the organization, establishing consistent business practices, and improving the bottom line by reducing risk. SuccessFactors core HR tools include time and attendance, payroll management, document management, and additional core HR services to meet regulatory and compliance needs.

    • Staff planning and HR analytics: SuccessFactors can facilitate an improved DE&I (Diversity, Equity, and Inclusion) environment using intuitive people data measurements. The solution can help create action plans to ensure that hiring goals are met in a timely manner, preventing critical staffing gaps and ensuring that productivity and profitability goals are consistently being achieved.

    • Employee welfare management: SuccessFactors allows users to respond in a timely manner to employee needs and concerns, to better understand employee motivations, to keep employees happy and involved, to specify employee dissatisfiers, and to help improve the overall employee experience. The solution will also facilitate employee performance using an intuitive holistic approach, improve employee benefits, and guide and administer the entire employee career growth. SuccessFactors provides valuable opportunities for employee growth through intuitive individualized learning and career development opportunities. It also rewards and recognizes good performance and provides pathways for successful career growth. The solution will help to attract and retain the best available talent in the marketplace.
    • Succession Planning: The solution can be used to assist with talent sourcing, candidate management, and improving the overall candidate experience to include new hire onboarding, offboarding, and more. SuccessFactors also provides action plans for performance and compensation management, education and career development, talent reviews, leadership planning, and even sales performance management, goal setting, and quotas.

    Reviews from Real Users

    “We are using it for a lot of things: HR, performance management, and learning management. There are a lot of features embedded in SuccessFactors. We recently implemented a learning platform that employs the individual staff to actually manage their own learning. They can do it at their own pace. SuccessFactors allows you to manage your team, have calibration for promotion, and you can generate reports and see how you're doing.” - Alaba O., IT Asset Management Lead at Dangote Industries Limited

    “SuccessFactors Talent Management tools help us in managing the entire employee journey. HR and managers can use the succession and development tool to create career paths and staff development plans. When combined with the learning tool, these development objectives can help employees gain the skills they need to advance their careers within the company.” - Yamen Z., SAP Project Manager at a manufacturing company

    Sample Customers
    Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
    City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
    Top Industries
    REVIEWERS
    Computer Software Company26%
    Financial Services Firm13%
    Healthcare Company9%
    Insurance Company9%
    VISITORS READING REVIEWS
    Educational Organization45%
    Computer Software Company7%
    Financial Services Firm7%
    Healthcare Company4%
    REVIEWERS
    Manufacturing Company26%
    Computer Software Company16%
    Financial Services Firm10%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Educational Organization44%
    Computer Software Company8%
    Financial Services Firm6%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise26%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise51%
    Large Enterprise39%
    REVIEWERS
    Small Business23%
    Midsize Enterprise14%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise50%
    Large Enterprise40%
    Buyer's Guide
    Oracle HCM Cloud vs. SAP SuccessFactors
    January 2024
    Find out what your peers are saying about Oracle HCM Cloud vs. SAP SuccessFactors and other solutions. Updated: January 2024.
    756,650 professionals have used our research since 2012.

    Oracle HCM Cloud is ranked 3rd in Talent Management with 25 reviews while SAP SuccessFactors is ranked 1st in Talent Management with 43 reviews. Oracle HCM Cloud is rated 7.8, while SAP SuccessFactors is rated 7.8. The top reviewer of Oracle HCM Cloud writes " Consistent interfaces and processes across modules and strong support channels and a large, active community for knowledge sharing". On the other hand, the top reviewer of SAP SuccessFactors writes "Good tool for performance and HR management". Oracle HCM Cloud is most compared with PeopleSoft, Workday, SAP HCM, Oracle E-Business Suite and Oracle Taleo, whereas SAP SuccessFactors is most compared with SAP HCM, Workday, PeopleSoft, UKG and Cornerstone Learning. See our Oracle HCM Cloud vs. SAP SuccessFactors report.

    See our list of best Talent Management vendors, best Talent Acquisition vendors, and best Cloud HCM vendors.

    We monitor all Talent Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.