Oracle HCM Cloud vs SAP SuccessFactors comparison

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Comparison Buyer's Guide
Executive Summary
Updated on May 30, 2022

We performed a comparison between Oracle HCM Cloud and SAP SuccessFactors based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Most Oracle HCM Cloud reviewers feel that the installation is a straightforward process. SAP SuccessFactors users give mixed reviews regarding its setup. Some say it is is straightforward, while others say it is complex.
  • Features: Users of both products are happy with their stability, security, and scalability. Oracle HCM Cloud users say it is easy to use and has good support for mobile devices. SAP SuccessFactors say it is flexible, offers a wide variety of features, and is high performing. Users of both solutions mention that they need better integration options.
  • Pricing: Oracle HCM Cloud users give mixed reviews for their prices. Some feel that their prices are reasonable, while others feel they are high. Most SAP SuccessFactors users feel that its pricing is flexible..
  • Service and Support: Users of both solutions are for the most part satisfied with the level of support they receive.

Comparison Results: SAP SuccessFactors is the winner in the comparison. According to reviews, SAP SuccessFactors appears to be a more mature and powerful solution. Oracle HCM Cloud does come out on top in the ease of deployment category, however.

To learn more, read our detailed Oracle HCM Cloud vs. SAP SuccessFactors Report (Updated: March 2024).
767,077 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Oracle HCM Cloud's most valuable feature is that it is user-friendly.""HCM solution that's easy to set up and scale, with good data integration and technical support.""It's highly stable because the system is totally managed by Oracle, Oracle provides 99.9% availability for the system uptime.""The solution has good integration with other applications.""We haven't had a single issue with stability, and we've been using it for more than three years.""The tool's implementation has resulted in significant time savings, ranging from 30 to 50 percent across various processes. Oracle HCM, particularly its payroll functionality, has proven to be highly valuable for our organization. Additionally, the ability to implement various customizations has proven valuable. The robust nature of Oracle HCM Cloud ensures high accuracy.""It has good navigation, and it is user friendly and secure. Every three months, there is an upgrade, and it has new features.""Oracle HCM Cloud is easier to use than Oracle ETS. Everything is included on one page, and we no longer need to do workarounds. For example, creating elements, eligibility profiles, and formulas is much easier."

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"What I like the most is the KPI management formula.""Talent Acquisition and Learning features are best in class.""The most valuable feature of SAP SuccessFactors is analytics.""Currently, we are using the performance and goals management functionality the most. It is connected with the enterprise solution, and it is seamless. It can be easily accessed because it is available via the net. It is readily available, provided you have an internet connection. Their technical support is also very good.""The most valuable features of the solution are GUI and OData API.""It covers all the everyday functions of the employee life cycle.""SAP SuccessFactors is a very reliable and stable solution.""It's brought to our organization a big big improvement. We would give it a good rating."

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Cons
"Although the performance management is good, it could be improved as its functionality is quite basic.""In some cases, the price may be lower depending on what is negotiated.""The initial setup is straightforward. However, it is more complex than Oracle Taleo because it has a lot more features have complexity.""It's not so easy to customize as it's cloud-based.""The user interface, as well as the interfaces between modules, should definitely be enhanced.""It is a cloud solution, so we cannot do much customization. However, if you have a past license, you can do the customization, but unfortunately, we don't have a past license. If we had that, we would have been 100% happy.""I think they should have a larger data center in China, which would significantly increase the access speed from my current workspace.""It could be more user-friendly."

More Oracle HCM Cloud Cons →

"They should work on a faster way of locating a proper documentation.""SAP SuccessFactors needs to improve the LMS and performance management.""They should be more user friendly and give us more tools to make it more flexible.""SuccessFactors feels rigid. It should be more streamlined. Also, the interface design is outdated and needs an upgrade.""There is room for improvement in the pricing model.""It's a bit complicated to make a change in the tool... It is time-consuming.""One area for improvement is making SuccessFactors more compatible with other countries, especially in terms of payroll and other functionalities.""There have been cases involving a lot of re-implementations and frustrations within clients where they have the workbook sessions, the workbook workshops and things like that. And I think that doesn't really go down well because the workbooks are very technical and, a lot of times, very confusing for the client."

More SAP SuccessFactors Cons →

Pricing and Cost Advice
  • "On an annual basis, we pay about $25,000 for our company. This includes the VAT, support, upgrades and everything else."
  • "Oracle HCM offers many features at a low price."
  • "On average, it's not a cheap solution."
  • "It has a licensing cost. It has a cloud-based subscription, which is quite cheap."
  • "The solution is expensive."
  • "Licensing fees are on a yearly basis."
  • "There is a license required for the use of this solution and we are on an annual license."
  • "I cannot comment on the cost, as this is handled by a different team."
  • More Oracle HCM Cloud Pricing and Cost Advice →

  • "The licensing fees are based on the number of modules that are being used, and the number of users."
  • "I don't want to comment on the license cost, to be honest. It could be about $1,000 approximately per customer. However, it's very flexible in terms of the licensing costs depending on the volume and depending on the deal of installation."
  • "If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."
  • "It could be cheaper."
  • "We have a yearly license. There are no additional costs."
  • "SAP SuccessFactors requires an annual subscription."
  • "It is not expensive because it is a complete suite with a module-based cost."
  • "For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
  • More SAP SuccessFactors Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Although both are solutions to manage HR, their differences make each one suitable for different companies Oracle Cloud HCM is a platform for connecting all human resource processes in your… more »
    Top Answer:The most important function is definitely managing the employee and employer staff system. This module allows the company to see information about its own employees. It's crucial for our organization… more »
    Top Answer:I rate the product's pricing a seven out of ten. A comprehensive understanding of your requirements is essential for successful deployment. Without it, the process may become challenging and less… more »
    Top Answer:Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process… more »
    Top Answer:When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is to… more »
    Top Answer:The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use it… more »
    Ranking
    3rd
    out of 86 in Talent Management
    Views
    11,910
    Comparisons
    8,073
    Reviews
    27
    Average Words per Review
    516
    Rating
    7.7
    1st
    out of 86 in Talent Management
    Views
    18,624
    Comparisons
    12,350
    Reviews
    43
    Average Words per Review
    497
    Rating
    7.7
    Comparisons
    Also Known As
    Oracle Human Capital Management Cloud
    SuccessFactors
    Learn More
    Overview

    Natively built for the cloud, Oracle Fusion Cloud Human Capital Management is a complete solution that connects every human resource process—and every person—across your enterprise. We help you create a community where people feel valued, heard, and like they belong. With a single user experience and data model and seamless processes and infrastructure, Oracle Cloud HCM can help you redefine what best looks like for your people.

    Platform capabilities empower every HR process including: Global HR, Talent Management, Recruiting, Learning, Workforce Rewards, Workforce Management, Work Life Solutions, HR Help Desk, Workforce Health and Safety Incidents, Payroll Management, Benefits Management, Advanced HCM Controls, and Strategic Workforce Planning.

    Top 10 Reason Why Customers Choose Oracle Cloud HCM:

  • Tailored User Experience

    Employees expect tailored experiences from their work technology and want to feel supported by their organization regardless of where, when, and how they work. Providing employees with a tailored user experience is now a necessity—one that many HR teams are striving for as they evaluate their technology. That’s why Oracle Cloud HCM offers the only complete employee experience platform that empowers your people to connect, grow, and thrive.

  • Adaptable and Extensible

    HR is at the forefront of navigating change and needs to be able to adapt quickly as new challenges arise. Oracle Cloud HCM delivers an adaptable and flexible solution to meet changing business practices, regulations, and environments.

  • Complete HCM Cloud Solution

    Organizations that want to manage the entire employee lifecycle select Oracle Cloud HCM because it’s the most complete HR cloud solution on the market. Built as a single cloud solution for all HR functionalities, it connects every HR process from hire to retire.

  • Complete Enterprise Solution

    One of the many things that sets Oracle apart from other vendors is that we natively built our software-as-a-service (SaaS) applications on our own cloud platform and infrastructure. With applications and data all on one platform, you can gain unobstructed visibility across your organization and increased data security

  • Improved Business Value

    Oracle customers leverage our HCM cloud application to drive business value through better user engagement and adoption, streamlined processes, improved productivity, and lower total cost of ownership

  • Dedication to Innovation

    Innovation is the biggest benefit of moving your systems to the cloud. Our quarterly updates allow us to continuously deliver new and exciting features. With a team of more than 20,000 engineers, Oracle delivers more than 1,000 innovation updates annually—80% of which are based on customer feedback.

  • Data Security and Privacy

    Oracle has a strong security culture and is trusted by

    organizations worldwide with strict security requirements. Stored in state-of-the-art data centers, Oracle Cloud HCM and our infrastructure have advanced multilayered security measures that can help customers meet both local and international regulations

  • Vibrant HR Community

    Oracle Cloud Customer Connect is a vibrant online

    community of more than 40,000 HCM users and a great place to crowdsource information, discuss the latest releases, register for in-person or virtual events, and submit product suggestions.

  • Customer Success

    Oracle customers have access to an implementation success manager, on-demand education, and success planning tools. We offer 24/7 customer service in 145 countries worldwide to help you maximize the value of your investment.

  • Global Capabilities

    Most enterprises today operate at both the global and local levels, so our customers appreciate that Oracle Cloud HCM is designed to meet both international and regional needs for more than 200 jurisdictions and 27 languages.

  • Oracle HCM Cloud is a complete HR application suite which helps organizations become more strategic and agile with a best-in-class workforce experience. It integrates HR best practices and technology to provide an engaging, informative, and adaptive HR experience throughout the entire employee lifecycle. Oracle HCM Cloud allows organizations find, develop and retain the best talent, enable collaboration, deliver deep workforce insights, and increase operational efficiency

    SAP SuccessFactors is a valuable human resource management system (HRMS) solution that streamlines numerous HR tasks and activities, such as payroll, talent management, and people processes, to help make the entire HR process run more smoothly and improve the overall employee experience. It is primarily developed to meet the needs of enterprise-class organizations. SAP SuccessFactors can also help users to boost business processes and achieve desired outcomes.

    SAP SuccessFactors is cloud-based and built as a Software as a Service (SaaS) tool. It can integrate seamlessly with any existing ecosystem. This solution can easily be accessed from any web browser, from any location, with any device.

    SAP Success Factors Key Features

    • Improve core HR and payroll process: SAP SuccessFactors can help users improve productivity by simplifying everyday tasks, streamlining processes across the organization, establishing consistent business practices, and improving the bottom line by reducing risk. SuccessFactors core HR tools include time and attendance, payroll management, document management, and additional core HR services to meet regulatory and compliance needs.

    • Staff planning and HR analytics: SuccessFactors can facilitate an improved DE&I (Diversity, Equity, and Inclusion) environment using intuitive people data measurements. The solution can help create action plans to ensure that hiring goals are met in a timely manner, preventing critical staffing gaps and ensuring that productivity and profitability goals are consistently being achieved.

    • Employee welfare management: SuccessFactors allows users to respond in a timely manner to employee needs and concerns, to better understand employee motivations, to keep employees happy and involved, to specify employee dissatisfiers, and to help improve the overall employee experience. The solution will also facilitate employee performance using an intuitive holistic approach, improve employee benefits, and guide and administer the entire employee career growth. SuccessFactors provides valuable opportunities for employee growth through intuitive individualized learning and career development opportunities. It also rewards and recognizes good performance and provides pathways for successful career growth. The solution will help to attract and retain the best available talent in the marketplace.
    • Succession Planning: The solution can be used to assist with talent sourcing, candidate management, and improving the overall candidate experience to include new hire onboarding, offboarding, and more. SuccessFactors also provides action plans for performance and compensation management, education and career development, talent reviews, leadership planning, and even sales performance management, goal setting, and quotas.

    Reviews from Real Users

    “We are using it for a lot of things: HR, performance management, and learning management. There are a lot of features embedded in SuccessFactors. We recently implemented a learning platform that employs the individual staff to actually manage their own learning. They can do it at their own pace. SuccessFactors allows you to manage your team, have calibration for promotion, and you can generate reports and see how you're doing.” - Alaba O., IT Asset Management Lead at Dangote Industries Limited

    “SuccessFactors Talent Management tools help us in managing the entire employee journey. HR and managers can use the succession and development tool to create career paths and staff development plans. When combined with the learning tool, these development objectives can help employees gain the skills they need to advance their careers within the company.” - Yamen Z., SAP Project Manager at a manufacturing company

    Sample Customers
    Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
    City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
    Top Industries
    REVIEWERS
    Computer Software Company24%
    Financial Services Firm16%
    Healthcare Company8%
    Insurance Company8%
    VISITORS READING REVIEWS
    Educational Organization45%
    Computer Software Company7%
    Financial Services Firm6%
    Healthcare Company4%
    REVIEWERS
    Manufacturing Company26%
    Computer Software Company17%
    Financial Services Firm9%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Educational Organization45%
    Computer Software Company8%
    Manufacturing Company6%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business32%
    Midsize Enterprise25%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise51%
    Large Enterprise38%
    REVIEWERS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise50%
    Large Enterprise40%
    Buyer's Guide
    Oracle HCM Cloud vs. SAP SuccessFactors
    March 2024
    Find out what your peers are saying about Oracle HCM Cloud vs. SAP SuccessFactors and other solutions. Updated: March 2024.
    767,077 professionals have used our research since 2012.

    Oracle HCM Cloud is ranked 3rd in Talent Management with 62 reviews while SAP SuccessFactors is ranked 1st in Talent Management with 90 reviews. Oracle HCM Cloud is rated 7.8, while SAP SuccessFactors is rated 7.8. The top reviewer of Oracle HCM Cloud writes " Capable of consolidating data from all countries and providing access to any employee information across locations but poor user experience". On the other hand, the top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". Oracle HCM Cloud is most compared with PeopleSoft, Workday, SAP HCM, Oracle E-Business Suite and Oracle Taleo, whereas SAP SuccessFactors is most compared with SAP HCM, Workday, PeopleSoft, UKG and Cornerstone Learning. See our Oracle HCM Cloud vs. SAP SuccessFactors report.

    See our list of best Talent Management vendors, best Talent Acquisition vendors, and best Cloud HCM vendors.

    We monitor all Talent Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.