Oracle HCM Cloud vs SAP SuccessFactors comparison

Oracle HCM Cloud

Read 67 Oracle HCM Cloud reviews

7,458 Views
5,022 Comparison Views

92% willing to recommend

SAP SuccessFactors

Read 91 SAP SuccessFactors reviews

13,957 Views
9,289 Comparison Views

85% willing to recommend

Oracle HCM Cloud

SAP SuccessFactors

Comparison Buyer's Guide

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Executive SummaryUpdated on May 30, 2022

We performed a comparison between Oracle HCM Cloud and SAP SuccessFactors based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

Ease of Deployment: Most Oracle HCM Cloud reviewers feel that the installation is a straightforward process. SAP SuccessFactors users give mixed reviews regarding its setup. Some say it is is straightforward, while others say it is complex.

Features: Users of both products are happy with their stability, security, and scalability. Oracle HCM Cloud users say it is easy to use and has good support for mobile devices. SAP SuccessFactors say it is flexible, offers a wide variety of features, and is high performing. Users of both solutions mention that they need better integration options.

Pricing: Oracle HCM Cloud users give mixed reviews for their prices. Some feel that their prices are reasonable, while others feel they are high. Most SAP SuccessFactors users feel that its pricing is flexible..

Service and Support: Users of both solutions are for the most part satisfied with the level of support they receive.

Comparison Results: SAP SuccessFactors is the winner in the comparison. According to reviews, SAP SuccessFactors appears to be a more mature and powerful solution. Oracle HCM Cloud does come out on top in the ease of deployment category, however.

To learn more, read our detailed Oracle HCM Cloud vs. SAP SuccessFactors Report (Updated: July 2024).

Buyer's Guide

Oracle HCM Cloud vs. SAP SuccessFactors

July 2024

Download the complete report

Helped 793,295 peers since 2012

Categories and Ranking

Oracle HCM Cloud

Ranking in Talent Management

3rd

Ranking in Cloud HCM

4th

Ranking in Talent Acquisition

3rd

Average Rating

7.8

Number of Reviews

Ranking in other categories

Benefits Administration (2nd), HR Analytics Software (2nd)

SAP SuccessFactors

Ranking in Talent Management

1st

Ranking in Cloud HCM

1st

Ranking in Talent Acquisition

2nd

Average Rating

7.8

Number of Reviews

Ranking in other categories

Global Payroll (2nd)

Mindshare comparison

As of July 2024, in the Cloud HCM category, the mindshare of Oracle HCM Cloud is 6.9%, down from 13.0% compared to the previous year. The mindshare of SAP SuccessFactors is 18.6%, down from 20.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud HCM

Unique Categories:

Benefits Administration

9.4%

Talent Management

6.1%

Talent Acquisition

24.4%

Featured Reviews

Thomas Joe

Senior Finance Project Manager at Cerebrae

Jan 27, 2023

Stability issues, sporadic performance, but strong governance background

On the backend, we have not experienced any difficulties, such as data loss or unexpected downtime. However, the user interface presents various issues such as server connection problems and errors, resulting in the need to close our browser and wait for several minutes before reconnecting to the cloud. The connection issue seems to only affect this particular software as we have not experienced any problems connecting to other websites. As for performance, some backend batch processes, such as the data model, run efficiently which is a positive aspect. However, when heavily utilizing the user interface, batch problems seem to occur frequently.

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Darien Khairy

Sr. Supervisor HR at a comms service provider with 10,001+ employees

Sep 24, 2019

Made our operations much easier and smoother but the reports need improvement

They should improve the reports. We had a problem with the reporting. If we compare it to Oracle products, Oracle has much more comprehensive and a better reporting system all in all. They really should work on the reports and making it more user-friendly. There's room for more customization in the reporting. This is the feedback I received, that the main edge that all Oracle products have is the reporting system, which is the main reason why I'm using the system in the first place. In the next release, I would like for them to make the system have a slot for regular, back and forth feedback. It should have a feedback form on the system.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have not had any issues with the stability of this solution."

"Oracle is a strong option for purchasing or procurement."

"The most valuable feature of Oracle HCM Cloud is the dashboards, customization, and configuration."

"This product can greatly improve handling of human resources and efficiency."

"The application design is beautiful."

"The solution is very good at building out a roadmap based on client needs and feedback."

"The most valuable feature of the solution is that it is a cloud-based tool."

"The solution has new features like AI-embedded solutions that are very useful for helping customers gain a lot of new insights."

More Oracle HCM Cloud pros

"This solution has automatic linking and reporting features. Upgrades are hassle-free because you don't need to change everything from scratch, when compared to Meta4."

"Compared to other on-premise solutions, the first advantage of SAP SuccessFactors is that it is a SaaS-based solution."

"The most important feature is the ability to follow up on the yearly performance of the team. It's very good for management to understand how people are performing."

"It is a scalable solution. I would rate it a ten out of ten."

"The most valuable feature of this solution is the performance management module."

"Overall, it's excellent performance management."

"SAP SuccessFactors, in my opinion, is the best cloud-based HR solution tool for any size business."

"Scalability-wise, I rate the solution an eight out of ten...It is a stable solution."

More SAP SuccessFactors pros

Cons

"The tool's configurable side allows you to have more flexibility, but at the same time, it creates a lot of confusion that still has to do over so much of the configuration, which are areas that are conflicting in nature."

"The solution could improve by having better integration between on-premise and the cloud. It can be difficult and time-consuming to migrate our applications and interfaces."

"HCM's analytics features could be improved."

"In some geographies, you might not find specific localizations. For example, here in Turkey, we can use all Oracle Cloud modules except for payroll. The Oracle payroll module isn't localized for the Turkish system. So, we need to integrate a separate, localized payroll solution with Oracle HCM."

"The solution's approvals hierarchy or employee hierarchy needs some improvement and more flexibility."

"I was part of a program I went to where I had a discussion on the latest innovation of the Oracle HCM. I think some of the newer technology innovations, such as gamification and consumerization are areas that could be improved."

"It's not so easy to customize as it's cloud-based."

"It could be more user-friendly."

More Oracle HCM Cloud cons

"SuccessFactors could be improved by making it usable on mobile and making its features less rigid."

"The stability could be a bit better."

"Language settings in the solution need to be improved."

"The data management part can be improved in terms of how you can manage data from the HR admin's or HR team's perspective. It has some limitations in the reporting part in terms of how you can update the data and fetch the data. SAP HCM comparatively has a lot of capabilities in terms of backup loads, data management, data changes, etc. You can do these things easily, which is not the case with SAP SuccessFactors. Data management should be simplified in SAP SuccessFactors in terms of accessing the data, reporting, and then manipulating the data."

"We would like to see improvement in the initial launch of the product, as it is currently quite slow."

"There is not much scope for enhancements, personalization, or customization with the cloud-based variant of this solution, which could be improved."

"The pricing of SAP is quite high."

"It is not that user-friendly. It can be made more user-friendly."

More SAP SuccessFactors cons

Pricing and Cost Advice

"The data traffic cost is expensive. The solution can scale up beyond my imagination, but the cost can rise up easily."

"The price for Oracle HCM Cloud is expensive in Iran, but in other countries, such as Turkey, it can be reasonably priced."

"The solution is expensive."

"According to the Turkish market, the pricing is a little bit expensive."

"It is definitely super expensive. Oracle is very, very expensive for what they offer."

"Licensing fees are on a yearly basis."

"The is a license needed to use the solution. The license can be paid in different increments, such as quarterly."

"On an annual basis, we pay about $25,000 for our company. This includes the VAT, support, upgrades and everything else."

More Oracle HCM Cloud pricing and cost advice

"It could be cheaper."

"The solution is on the expensive side but is definitely worth the money."

"So now, SAP charges me 300 Euros for 14,000 employees. I still have to pay 2,000 euros because I'm using SAP on-prem."

"I don't want to comment on the license cost, to be honest. It could be about $1,000 approximately per customer. However, it's very flexible in terms of the licensing costs depending on the volume and depending on the deal of installation."

"If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."

"I have raised change requests for some modules within SuccessFactors. For example, when you're using Recruiting Management, there's a feature called Interview Central you can use to reach the candidates you're interviewing. I wanted to add a writing assessment when I select the competency on that platform. It varies from consultant to consultant, depending on what module they use."

"The cost of SAP SuccessFactors is reasonable."

"We have a yearly license. There are no additional costs."

More SAP SuccessFactors pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

49%

Computer Software Company

Financial Services Firm

Manufacturing Company

Educational Organization

47%

Computer Software Company

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What are the differences between Oracle HCM Cloud and PeopleSoft?

Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...

See all answers

What do you like most about Oracle HCM Cloud?

The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.

See all answers

What is your experience regarding pricing and costs for Oracle HCM Cloud?

I am not normally involved in the product's pricing since it normally involves the packages that a user chooses. Pricing differs based on a case-to-case scenario and client-to-client basis.

See all answers

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?

Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...

See all answers

What is better, SAP HCM or SAP SuccessFactors?

When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...

See all answers

What do you like most about SAP SuccessFactors?

The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...

See all answers

Comparisons

PeopleSoft vs Oracle HCM Cloud

Compared 16% of the time

Workday vs Oracle HCM Cloud

Compared 16% of the time

SAP HCM vs Oracle HCM Cloud

Compared 14% of the time

Oracle E-Business Suite vs Oracle HCM Cloud

Compared 10% of the time

Oracle Taleo vs Oracle HCM Cloud

Compared 5% of the time

More Oracle HCM Cloud Competitors

SAP HCM vs SAP SuccessFactors

Compared 31% of the time

Workday vs SAP SuccessFactors

Compared 21% of the time

PeopleSoft vs SAP SuccessFactors

Compared 7% of the time

UKG vs SAP SuccessFactors

Compared 4% of the time

Cornerstone Learning vs SAP SuccessFactors

Compared 3% of the time

More SAP SuccessFactors Competitors

Product Reports

Buyer's Guide

Oracle HCM Cloud

July 2024

Download Oracle HCM Cloud product report

Buyer's Guide

SAP SuccessFactors

June 2024

Download SAP SuccessFactors product report

Also Known As

Oracle Human Capital Management Cloud

SuccessFactors

Learn More

Oracle

SAP

Overview

Natively built for the cloud, Oracle Fusion Cloud Human Capital Management is a complete solution that connects every human resource process—and every person—across your enterprise. We help you create a community where people feel valued, heard, and like they belong. With a single user experience and data model and seamless processes and infrastructure, Oracle Cloud HCM can help you redefine what best looks like for your people.

Platform capabilities empower every HR process including: Global HR, Talent Management, Recruiting, Learning, Workforce Rewards, Workforce Management, Work Life Solutions, HR Help Desk, Workforce Health and Safety Incidents, Payroll Management, Benefits Management, Advanced HCM Controls, and Strategic Workforce Planning.

Top 10 Reason Why Customers Choose Oracle Cloud HCM:

Tailored User Experience

Employees expect tailored experiences from their work technology and want to feel supported by their organization regardless of where, when, and how they work. Providing employees with a tailored user experience is now a necessity—one that many HR teams are striving for as they evaluate their technology. That’s why Oracle Cloud HCM offers the only complete employee experience platform that empowers your people to connect, grow, and thrive.

Adaptable and Extensible

HR is at the forefront of navigating change and needs to be able to adapt quickly as new challenges arise. Oracle Cloud HCM delivers an adaptable and flexible solution to meet changing business practices, regulations, and environments.

Complete HCM Cloud Solution

Organizations that want to manage the entire employee lifecycle select Oracle Cloud HCM because it’s the most complete HR cloud solution on the market. Built as a single cloud solution for all HR functionalities, it connects every HR process from hire to retire.

Complete Enterprise Solution

One of the many things that sets Oracle apart from other vendors is that we natively built our software-as-a-service (SaaS) applications on our own cloud platform and infrastructure. With applications and data all on one platform, you can gain unobstructed visibility across your organization and increased data security

Improved Business Value

Oracle customers leverage our HCM cloud application to drive business value through better user engagement and adoption, streamlined processes, improved productivity, and lower total cost of ownership

Dedication to Innovation

Innovation is the biggest benefit of moving your systems to the cloud. Our quarterly updates allow us to continuously deliver new and exciting features. With a team of more than 20,000 engineers, Oracle delivers more than 1,000 innovation updates annually—80% of which are based on customer feedback.

Data Security and Privacy

Oracle has a strong security culture and is trusted by

organizations worldwide with strict security requirements. Stored in state-of-the-art data centers, Oracle Cloud HCM and our infrastructure have advanced multilayered security measures that can help customers meet both local and international regulations

Vibrant HR Community

Oracle Cloud Customer Connect is a vibrant online

community of more than 40,000 HCM users and a great place to crowdsource information, discuss the latest releases, register for in-person or virtual events, and submit product suggestions.

Customer Success

Oracle customers have access to an implementation success manager, on-demand education, and success planning tools. We offer 24/7 customer service in 145 countries worldwide to help you maximize the value of your investment.

Global Capabilities

Most enterprises today operate at both the global and local levels, so our customers appreciate that Oracle Cloud HCM is designed to meet both international and regional needs for more than 200 jurisdictions and 27 languages.

Oracle HCM Cloud is a complete HR application suite which helps organizations become more strategic and agile with a best-in-class workforce experience. It integrates HR best practices and technology to provide an engaging, informative, and adaptive HR experience throughout the entire employee lifecycle. Oracle HCM Cloud allows organizations find, develop and retain the best talent, enable collaboration, deliver deep workforce insights, and increase operational efficiency

SAP SuccessFactors is a valuable human resource management system (HRMS) solution that streamlines numerous HR tasks and activities, such as payroll, talent management, and people processes, to help make the entire HR process run more smoothly and improve the overall employee experience. It is primarily developed to meet the needs of enterprise-class organizations. SAP SuccessFactors can also help users to boost business processes and achieve desired outcomes.

SAP SuccessFactors is cloud-based and built as a Software as a Service (SaaS) tool. It can integrate seamlessly with any existing ecosystem. This solution can easily be accessed from any web browser, from any location, with any device.

SAP Success Factors Key Features

Improve core HR and payroll process: SAP SuccessFactors can help users improve productivity by simplifying everyday tasks, streamlining processes across the organization, establishing consistent business practices, and improving the bottom line by reducing risk. SuccessFactors core HR tools include time and attendance, payroll management, document management, and additional core HR services to meet regulatory and compliance needs.
Staff planning and HR analytics: SuccessFactors can facilitate an improved DE&I (Diversity, Equity, and Inclusion) environment using intuitive people data measurements. The solution can help create action plans to ensure that hiring goals are met in a timely manner, preventing critical staffing gaps and ensuring that productivity and profitability goals are consistently being achieved.
Employee welfare management: SuccessFactors allows users to respond in a timely manner to employee needs and concerns, to better understand employee motivations, to keep employees happy and involved, to specify employee dissatisfiers, and to help improve the overall employee experience. The solution will also facilitate employee performance using an intuitive holistic approach, improve employee benefits, and guide and administer the entire employee career growth. SuccessFactors provides valuable opportunities for employee growth through intuitive individualized learning and career development opportunities. It also rewards and recognizes good performance and provides pathways for successful career growth. The solution will help to attract and retain the best available talent in the marketplace.

Succession Planning: The solution can be used to assist with talent sourcing, candidate management, and improving the overall candidate experience to include new hire onboarding, offboarding, and more. SuccessFactors also provides action plans for performance and compensation management, education and career development, talent reviews, leadership planning, and even sales performance management, goal setting, and quotas.

Reviews from Real Users

“We are using it for a lot of things: HR, performance management, and learning management. There are a lot of features embedded in SuccessFactors. We recently implemented a learning platform that employs the individual staff to actually manage their own learning. They can do it at their own pace. SuccessFactors allows you to manage your team, have calibration for promotion, and you can generate reports and see how you're doing.” - Alaba O., IT Asset Management Lead at Dangote Industries Limited

“SuccessFactors Talent Management tools help us in managing the entire employee journey. HR and managers can use the succession and development tool to create career paths and staff development plans. When combined with the learning tool, these development objectives can help employees gain the skills they need to advance their careers within the company.” - Yamen Z., SAP Project Manager at a manufacturing company

Sample Customers

Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril

Buyer's Guide

Oracle HCM Cloud vs. SAP SuccessFactors

July 2024

Free Report: Oracle HCM Cloud vs. SAP SuccessFactors

Find out what your peers are saying about Oracle HCM Cloud vs. SAP SuccessFactors and other solutions. Updated: July 2024.

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