"The stability of New Relic APM is very good."
"Working with the solution is very easy. It's user-friendly."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"The monitoring so far has been good and we are happy with it."
"We like the performance of the product."
"The most valuable feature is application monitoring."
"The simplicity of the dashboard is very good."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"The Session Replay not only allows us to watch the user in 4K video, but to see the individual steps happening behind the scenes, from a developer perspective. It gives us every single step that a user takes in a session, along with the ability to watch it as a video playback. We can see each call to every server as the user goes through the site. If something is broken or not running optimally, it's going to come up in the Session Replay."
"The product allows us to build preferred/customized business transactions to track complex transactions. UEM (User Experience Monitoring) agents track user experience on webRequests. The advantage is that Dynatrace correlates the measures on the devices with those on the backend servers, giving us an end-to-end view of the transaction, from the user's phone deep into the backend servers."
"They have a feature that allows you to monitor the user, and we are able to create a VIP customer."
"The Davis artificial intelligence built-in program is valuable. It keeps all the information about the systems, connections, service calls, and requests in its database. It looks at response times and keeps everything in check with baseline figures. If anything goes outside of that baseline, it reports based on that. If the performance starts degrading, it reports on that. Before something breaks, it tells you that it is going to break, and that's the most useful feature of Dynatrace."
"The initial setup is easy."
"With the Agentless monitoring and ability to create custom plugins, we've been able to transform the tool not just into a great APM solution but a really good enterprise monitoring solution too."
"It is a very good APM tool. There is a lot of thorough scanning of services and applications. It has got great monitoring features."
"A very powerful solution for the end user."
"Instana is very fast to implement and deploy because the dashboards are automated and don't need configuration."
"With Instana, the interface and the UI are very simple to use."
"The detailing of our application behavior and user experience is most valuable. In case there is an issue, we typically use Instana to figure it out. We can drill down to the application and figure out what's going on and where the issue is."
"The overall capabilities are the most valuable."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"It would be nice if there were pre-made dashboards."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"I haven't come across any features that are lacking."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"It is very difficult to award the service level cycles at an endpoint level."
"They should bring the pricing down to be more competitive."
"Due to the fact that you doing a lot, you have a problem with the learning curve. We're really looking for ways to make this product more accessible."
"The flexibility when it comes to integrating with other tools is very low."
"The solution could improve by allowing more dashboards customization. This would allow us to monitor the metric better."
"The usability is worse than it used to be."
"They could have a better user interface, better automation, better support for cloud-based, and SaaS applications."
"They could also, develop an observability platform where you could have the ability to inject events, locks, and traces."
"Its price, for sure, should be improved. Its price is quite high. Other than the price, there are always improvements to be made as technologies change. When we move into cloud-based technologies, Dynatrace will also have to adapt so that they can monitor those as well. It should have the adaptability to quickly transform to monitor those new technologies."
"Support for cloud-based environments needs to be improved."
"The configuration of Instana Dynamic APM needs improvement because it requires quite a bit of work."
"I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process."
"We should be able to go back to scenarios during or before the issue. There should be something like a history playback. Such a feature or functionality would be good."
"The integration could be improved with more plugins or open API."
New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.
Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.
Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:
What does Dynatrace offer?
Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:
Reviews from Real Users
Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.
Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."
A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."
Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by Dev+Ops to optimize application performance, enable innovation, and mitigate risk to help them add value and efficiency to the pipeline. Learn more at https://instana.com.
Dynatrace is ranked 1st in Application Performance Management (APM) with 36 reviews while Instana Dynamic APM is ranked 36th in Application Performance Management (APM) with 4 reviews. Dynatrace is rated 8.8, while Instana Dynamic APM is rated 6.8. The top reviewer of Dynatrace writes "Gives us very deep visibility into both user actions and systems interactions, including a view inside containers". On the other hand, the top reviewer of Instana Dynamic APM writes "We can drill down and figure out what's going on with the application, but the API monitoring and user experience monitoring aspects could be better". Dynatrace is most compared with Datadog, AppDynamics, Splunk, Azure Monitor and SCOM, whereas Instana Dynamic APM is most compared with AppDynamics, Datadog, Elastic Observability, Apica Synthetic and New Relic Synthetics. See our Dynatrace vs. Instana Dynamic APM report.
See our list of best Application Performance Management (APM) vendors.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.