"The agent deployment is the most valuable. You don't need to do any configuration. You just deploy the agents, and it can automatically detect your infrastructure. That was the greatest feature that we saw in Dynatrace. If there is any database, it can detect it automatically and present everything to you."
"The Davis artificial intelligence built-in program is valuable. It keeps all the information about the systems, connections, service calls, and requests in its database. It looks at response times and keeps everything in check with baseline figures. If anything goes outside of that baseline, it reports based on that. If the performance starts degrading, it reports on that. Before something breaks, it tells you that it is going to break, and that's the most useful feature of Dynatrace."
"The initial setup is easy."
"It is really comfortable and easy to use for application monitoring. We are able to see and go deep into the problem. We didn't have any issues with this product."
"A very powerful solution for the end user."
"It has an integration with ServiceNow, which is great. Dynatrace creates tickets for things and its AI finds root cause. We have integrated that with our ServiceNow to generate events and incidents, so that all of our event management will be done in the ServiceNow Developer."
"We like the on-premises platform and the horizontal scalability."
"It is useful for analytics, web performance, end-to-end coverage of a user experience, and database analytics. It is absolutely a monitoring tool that is worth having. The visibility that it provides is a unique feature of this product."
"The overall capabilities are the most valuable."
"With Instana, the interface and the UI are very simple to use."
"The pricing of the product could be improved."
"We'd like it to be more user-friendly, which, in our case, might be a big ask as we have a fairly complex environment."
"The licensing part is complicated or not transparent. It is very difficult to assess the number of licenses for a prospect. You have to do a PoC, and calculating the number of licenses for two years or three years is sometimes very difficult. It also depends on each case. There are multiple types of licenses. Sometimes, you need only one of them, and sometimes, you need all of them. This is an area for improvement."
"There continues to be some opportunity to expose the infrastructure from a broader reporting standpoint. Overall, the opportunity is in the reporting capability and the ability to more flexibly expose or pivot the data for deeper analysis. Oftentimes, the solution is good at looking narrowly at information, but when you want to broaden that perspective, that's where the challenges come in. At this point, it requires the export of data to external systems to do this."
"The one area that we get value out of now, where we would love to see additional features, is the Session Replay. The ability to see how one individual uses a particular feature is great. But what we'd really like to be able to see is how a large group of people uses a particular feature. I believe Dynatrace has some things on its roadmap to add to Session Replay that would allow us those kinds of insights as well."
"Pretty much every month there are new features. However, its information on those new features is scarce."
"The user interface for the management functions is not particularly intuitive for even the most common features."
"It's not really user friendly. You need to go through a certain type of training."
"The configuration of Instana Dynamic APM needs improvement because it requires quite a bit of work."
"I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process."
Dynatrace is ranked 1st in Application Performance Management (APM) with 38 reviews while Instana Dynamic APM is ranked 38th in Application Performance Management (APM) with 2 reviews. Dynatrace is rated 8.8, while Instana Dynamic APM is rated 6.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Instana Dynamic APM writes "Good Capabilities but the configuration and installation could be simplified". Dynatrace is most compared with Datadog, AppDynamics, Splunk, New Relic APM and SCOM, whereas Instana Dynamic APM is most compared with AppDynamics, New Relic APM, Elastic APM, Datadog and New Relic Synthetics. See our Dynatrace vs. Instana Dynamic APM report.
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