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Amazon AWS vs Dell ECS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
AWS offers cost savings, scalability, and agility with a pay-as-you-go model, attracting clients and reducing overhead.
Sentiment score
8.7
Dell ECS delivers cost-saving benefits and quick ROI, with users valuing its stability and reliability over financial gains.
 

Customer Service

Sentiment score
6.9
AWS is favored for reliable support and problem-solving despite concerns over response times and communication efficiency.
Sentiment score
7.8
Dell ECS customer service is efficient and highly rated despite some challenges, especially for premium service customers.
Reaching out to them and talking is different from receiving a complete solution to your problem.
Amazon AWS has good technical engineers available, making their customer service reliable.
There is a lack of SUSE Linux experts which affects the level of support.
My thoughts on the technical support or customer service from Dell are generally positive
The response time and quality of the technical support are satisfactory.
 

Scalability Issues

Sentiment score
7.9
Amazon AWS provides seamless vertical and horizontal scalability, supporting diverse customer needs from startups to large enterprises efficiently.
Sentiment score
8.4
Dell ECS is highly rated for its scalability, ease of expansion, and adaptability across various business sizes and environments.
The scalability of Amazon AWS is excellent.
Amazon AWS provides strong scalability features, but the scaling process could be made more straightforward.
Through the fabrics, it provides the clustering, allowing us to add nodes easily.
It allows scale-out processes by adding extra nodes, providing flexibility for customers to increase capacity on demand.
I would rate scalability between eight or nine, as it provides a good ability to scale and expand storage.
 

Stability Issues

Sentiment score
8.1
Amazon AWS is highly reliable with minimal issues, strong infrastructure, and stability often rated between eight and nine.
Sentiment score
8.0
Dell ECS is highly stable and reliable, maintaining performance even with heavy data, earning ratings around nine out of ten.
We have not experienced any outages in the last four years.
Dell ECS provides high stability compared to other object solutions.
It requires additional effort to get to the right person, but it's comparable to the service of others in the industry.
 

Room For Improvement

AWS users face challenges in cost, support, complexity, security, documentation, and features, with improvements needed in usability and integration.
Dell ECS requires improved scalability, performance, cost-effectiveness, support, security, and integration, alongside a user-friendly interface and enhanced documentation.
Amazon AWS could improve its user interface to make it more user-friendly, especially for people who are not highly technical.
When using scripts for APIs to fetch data, they don't match the data exactly with the request.
Live logs should be viewable through the GUI like with Logstash or Elasticsearch.
Incorporating extra integrations beyond S3, like Hadoop file systems, and being well aligned with trends like AI solutions would be beneficial.
Additionally, sometimes there is an issue with memory where it hangs, and they can improve garbage collection, which takes up a lot of space during cleanup.
 

Setup Cost

AWS offers scalable, flexible pricing suited for enterprises but requires careful management to avoid high costs from storage and data transfer.
Dell ECS pricing is seen as mixed, with some valuing its cost-effectiveness, while others desire more flexible pricing options.
After three to four years, if you are not managing it correctly, you will be paying more than an on-premise solution, which applies to all cloud providers, so you must regularly maintain and manage for efficiency.
Currently, Amazon AWS is known to be on the higher price range because popular and in-demand services often come at a premium.
It relies on nearline SAS drives, which are cheaper than flash or SSDs.
The price is reasonable given the abundance of features, including managing, control, host resources, dockers, and containers.
The pricing model is on the higher side compared to other vendors.
 

Valuable Features

Amazon AWS offers scalable, secure, and flexible cloud services with automation, diverse tools, and excellent support for efficient resource management.
Dell ECS excels in integration, scalability, performance, and reliability, offering competitive pricing and robust features for unstructured data storage.
Amazon AWS offers flexibility and scalability.
I particularly appreciate the recommendation engines they have recently created on the services, such as Savings Plans recommendations and Reserved Instances recommendations, which are very helpful, along with the analyzers such as their IAM analyzer and Access Analyzer.
Dell ECS helps with managing storage requirements since it's S3 kind of object storage with all needed enterprise features such as immutability, snapshotting, and application management, which are nice sets of features usually required.
The stability of this solution is a major advantage, as we've not experienced any outages in the last four years.
Dell ECS is very easy to handle, primarily because the web UI dashboard and everything is very easy to manage for every customer.
 

Categories and Ranking

Amazon AWS
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
256
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (2nd), PaaS Clouds (2nd)
Dell ECS
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
File and Object Storage (5th)
 

Mindshare comparison

Amazon AWS and Dell ECS aren’t in the same category and serve different purposes. Amazon AWS is designed for Infrastructure as a Service Clouds (IaaS) and holds a mindshare of 12.7%, down 22.3% compared to last year.
Dell ECS, on the other hand, focuses on File and Object Storage, holds 7.8% mindshare, down 9.0% since last year.
Infrastructure as a Service Clouds (IaaS)
File and Object Storage
 

Featured Reviews

Arun Srivastav - PeerSpot reviewer
Allows for automatic scaling of resources and provides built-in firewalls and security features, eliminating the need for external security solutions
One thing that's a bit different is that we're still accustomed to speaking to someone directly. AWS doesn't offer that kind of support. It's only through bots. You're speaking to chatbots, and that can sometimes be frustrating because there's no person on the other side. AI is not a substitute for a person. AWS marketplace is very strong, but somehow AWS doesn't promote it much. They have a huge customer base across the globe, and if products were launched in their marketplace, they could sell like hotcakes. They should improve their marketplace and promote the same product across the globe. They can take a cut, but they should promote it. That's something they don't do very much. So, AWS should promote its marketplace software. The company should promote it aggressively. Currently, they keep it very subtle. If you ask for it, they'll help you out. But they don't seem to advertise, "You're building a product on our platform? Why don't you sell it in our marketplace?" Improvement in AI: AWS is a little behind Microsoft Azure in terms of AI. AWS is still getting there, but the kind of examples and help files available in Azure for AI are much better. So AWS still needs to work on its AI functionality.
SamuelThomas - PeerSpot reviewer
Managing efficiently with user-friendly interfaces for monitoring and managing resources
We normally recommend Dell ECS to enterprise customers and government customers Dell ECS is very easy to handle, primarily because the web UI dashboard and everything is very easy to manage for every customer. They can monitor the DPS, access failures, bandwidth, failed requests, and latency.…
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
9%
University
7%
Financial Services Firm
21%
Manufacturing Company
13%
Computer Software Company
12%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure
We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the flexibility of handling and dealing with the database through EDL to be very useful...
What is your experience regarding pricing and costs for Dell EMC ECS?
The pricing is moderate and at par with the market. As a service provider, we receive good margins, indicating a favorable price point.
What needs improvement with Dell EMC ECS?
Dell ECS is not fully compatible with S3 ( /products/amazon-s3-reviews ), as it supports around ninety percent of S3 APIs, which can be improved. Additionally, sometimes there is an issue with memo...
 

Comparisons

 

Also Known As

Amazon Web Services, AWS
EMC ECS, Dell EMC Elastic Cloud Storage, EMC Elastic Cloud Storage
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
Atos
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