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Amazon AWS vs Dell ECS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
AWS offers cost savings, scalability, and agility with a pay-as-you-go model, attracting clients and reducing overhead.
Sentiment score
4.9
Dell ECS enhances stability, reliability, and cost-efficiency, offering quicker returns on investment and operational savings.
 

Customer Service

Sentiment score
6.9
AWS is favored for reliable support and problem-solving despite concerns over response times and communication efficiency.
Sentiment score
6.8
Dell ECS support is responsive with localization, but faces challenges with access, time zones, and technical expertise variability.
Reaching out to them and talking is different from receiving a complete solution to your problem.
Amazon AWS has good technical engineers available, making their customer service reliable.
There is a lack of SUSE Linux experts which affects the level of support.
Our engineers are highly experienced, so we conduct all necessary troubleshooting and follow required steps before opening support tickets.
My thoughts on the technical support or customer service from Dell are generally positive
 

Scalability Issues

Sentiment score
7.9
Amazon AWS provides seamless vertical and horizontal scalability, supporting diverse customer needs from startups to large enterprises efficiently.
Sentiment score
7.6
Dell ECS is scalable and user-friendly, meeting business needs despite upgrade costs, suitable for various organization sizes.
The scalability of Amazon AWS is excellent.
Amazon AWS provides strong scalability features, but the scaling process could be made more straightforward.
It allows scale-out processes by adding extra nodes, providing flexibility for customers to increase capacity on demand.
Through the fabrics, it provides the clustering, allowing us to add nodes easily.
I would rate scalability between eight or nine, as it provides a good ability to scale and expand storage.
 

Stability Issues

Sentiment score
8.1
Amazon AWS is highly reliable with minimal issues, strong infrastructure, and stability often rated between eight and nine.
Sentiment score
8.0
Dell ECS is highly stable and dependable, suitable for enterprise use, with minimal issues reported despite occasional hardware failures.
We have not experienced any outages in the last four years.
We use it in very critical areas inside Saudi Arabia with critical customers.
Dell ECS provides high stability compared to other object solutions.
 

Room For Improvement

AWS users face challenges in cost, support, complexity, security, documentation, and features, with improvements needed in usability and integration.
Dell ECS requires enhanced performance, scalability, user-friendliness, regional support, pricing, security, integration, documentation, and cloud compatibility.
When using scripts for APIs to fetch data, they don't match the data exactly with the request.
Amazon AWS could improve its user interface to make it more user-friendly, especially for people who are not highly technical.
Live logs should be viewable through the GUI like with Logstash or Elasticsearch.
Additionally, sometimes there is an issue with memory where it hangs, and they can improve garbage collection, which takes up a lot of space during cleanup.
The deployment is not easy, and some expertise is required to configure the virtual data center and replication groups.
 

Setup Cost

AWS offers scalable, flexible pricing suited for enterprises but requires careful management to avoid high costs from storage and data transfer.
Dell ECS pricing is perceived variably, with costs depending on discounts, features, and enterprise-specific needs.
After three to four years, if you are not managing it correctly, you will be paying more than an on-premise solution, which applies to all cloud providers, so you must regularly maintain and manage for efficiency.
Currently, Amazon AWS is known to be on the higher price range because popular and in-demand services often come at a premium.
It relies on nearline SAS drives, which are cheaper than flash or SSDs.
The price is reasonable given the abundance of features, including managing, control, host resources, dockers, and containers.
As a service provider, we receive good margins, indicating a favorable price point.
 

Valuable Features

Amazon AWS offers scalable, secure, and flexible cloud services with automation, diverse tools, and excellent support for efficient resource management.
Dell ECS excels in integration, performance, support, and cost-effectiveness, offering robust features like data compression and disaster recovery.
One aspect I appreciate in Amazon AWS is their support team, which is excellent.
Their infrastructure is robust, allowing for increased capacity as user volume grows.
Dell ECS helps with managing storage requirements since it's S3 kind of object storage with all needed enterprise features such as immutability, snapshotting, and application management, which are nice sets of features usually required.
The stability of this solution is a major advantage, as we've not experienced any outages in the last four years.
If we encounter any issues or need to upgrade anything, we can simply open a ticket, and the EMC team is there to assist us.
 

Categories and Ranking

Amazon AWS
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
256
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (2nd), PaaS Clouds (2nd)
Dell ECS
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
33
Ranking in other categories
File and Object Storage (5th)
 

Mindshare comparison

Amazon AWS and Dell ECS aren’t in the same category and serve different purposes. Amazon AWS is designed for Infrastructure as a Service Clouds (IaaS) and holds a mindshare of 15.1%, down 21.1% compared to last year.
Dell ECS, on the other hand, focuses on File and Object Storage, holds 7.7% mindshare, down 8.9% since last year.
Infrastructure as a Service Clouds (IaaS)
File and Object Storage
 

Featured Reviews

HarishMahanta - PeerSpot reviewer
Reliable cloud service enhances ERP management with advanced security features
I use Amazon AWS for ERP implementation. My responsibility is to integrate our application into the AWS cloud and provide AI solutions to the infrastructure AWS is stable and has provided a reliable infrastructure for my organization. AWS offers add-on services such as security and automated…
SamuelThomas - PeerSpot reviewer
Managing efficiently with user-friendly interfaces for monitoring and managing resources
We normally recommend Dell ECS to enterprise customers and government customers Dell ECS is very easy to handle, primarily because the web UI dashboard and everything is very easy to manage for every customer. They can monitor the DPS, access failures, bandwidth, failed requests, and latency.…
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
9%
University
7%
Financial Services Firm
21%
Manufacturing Company
13%
Computer Software Company
12%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does OpenShift compare with Amazon AWS?
Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or ...
How is SAP Cloud Platform different than Amazon AWS?
How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can ...
Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure
We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the flexibility of handling and dealing with the database through EDL to be very useful...
What is your experience regarding pricing and costs for Dell EMC ECS?
The pricing is moderate and at par with the market. As a service provider, we receive good margins, indicating a favorable price point.
What needs improvement with Dell EMC ECS?
It's difficult for me to comment on improvements for Dell ECS because we typically do not engage in those areas. We haven't heard any escalations or discussions that suggest there are issues; every...
 

Comparisons

 

Also Known As

Amazon Web Services, AWS
EMC ECS, Dell EMC Elastic Cloud Storage, EMC Elastic Cloud Storage
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
Atos
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Akamai and others in Infrastructure as a Service Clouds (IaaS). Updated: August 2025.
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