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IBM MaaS360 vs Microsoft Intune comparison

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IBM MaaS360 Logo
6,574 views|5,227 comparisons
Microsoft Intune Logo
50,538 views|37,581 comparisons
Featured Review
Find out what your peers are saying about IBM MaaS360 vs. Microsoft Intune and other solutions. Updated: January 2022.
566,121 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is quite stable.""The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA.""Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues.""We've found the scalability to be very good.""The solution is easy to implement.""MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly.""Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune.""One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used."

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"It works pretty well for us.""It's easy to manage and easy to configure.""For the price, the features included with Microsoft are appealing.""The stability is good.""The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data.""I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part.""Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great.""It is a very stable and scalable cloud-only solution."

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Cons
"The user interface could definitely use some improvement.""The look needs to be updated and it could be simpler to use.""User interface is basic and not very intuitive.""The price could be lower.""When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers.""The user experience really isn't so good.""Local technical support would be helpful.""We had a problem with Microsoft computers. If you downloaded emails on a Microsoft Windows Surface PC, that would also require a license. The Outlook application didn't look great for us on a PC."

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"The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market.""There are items that require improvements. One is the controls from iOS.""It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console.""The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS.""Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is.""When Microsoft Intune is used with different android devices it does not always work as it is supposed to.""The solution could improve its flexibility.""There needs to be more support for Mac operating systems."

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Pricing and Cost Advice
  • "Fees are monthly and it's approximately $8 per user."
  • "Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."
  • "I feel the pricing to be very high."
  • "MaaS360 is priced at a balance. It is not as expensive as AirWatch or Jamf and is not a cheap solution like a few of the local products."
  • More IBM MaaS360 Pricing and Cost Advice →

  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • "The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
  • "The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."
  • "Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
  • "We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."
  • "Pricing can be improved."
  • "The price could be better."
  • More Microsoft Intune Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool that we wanted. Ultimately we decided to choose IBM MaaS360 to secure and manage… more »
    Top Answer: 
    Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune.
    Top Answer: 
    We are charged on a monthly basis. It's my understanding that the pricing is the same as or similar to Intune. If we do switch over, the pricing will be pretty much the same. With IBM, you had to have… more »
    Top Answer: 
    Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer: 
    Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer… more »
    Top Answer: 
    Hi, today my recommendation is still in VM Workspace One. In some cases, you will need more servers to realize this but it permits total flexibility in multiple use cases.
    Ranking
    Views
    6,574
    Comparisons
    5,227
    Reviews
    10
    Average Words per Review
    589
    Rating
    7.7
    Views
    50,538
    Comparisons
    37,581
    Reviews
    43
    Average Words per Review
    573
    Rating
    7.7
    Comparisons
    Also Known As
    Fiberlink MaaS360, MaaS360
    Intune, MS Intune
    Learn More
    Overview

    MaaS360 with Watson is the industry’s first and only cognitive unified endpoint management (UEM) platform, enabling a smarter approach for enterprises to manage and secure all endpoints plus their users, apps and content.

    MaaS360 can be used to manage disparate endpoint types—including smartphones, tablets, laptops, ruggedized devices and the Internet of Things (IoT)—all from a single console.

    Intune is a cloud-based service in the enterprise mobility management (EMM) space that helps enable your workforce to be productive while keeping your corporate data protected. With Intune, you can:

    • Manage the mobile devices your workforce uses to access company data.
    • Manage the mobile apps your workforce uses.
    • Protect your company information by helping to control the way your workforce accesses and shares it.
    • Ensure devices and apps are compliant with company security requirements.
    Offer
    Learn more about IBM MaaS360
    Learn more about Microsoft Intune
    Sample Customers
    Bancroft, Garuda Indonesia
    Mitchells and Buzzers, Callaway
    Top Industries
    REVIEWERS
    Comms Service Provider38%
    Healthcare Company13%
    Legal Firm6%
    Engineering Company6%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider19%
    Government10%
    Construction Company5%
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm18%
    Comms Service Provider9%
    Pharma/Biotech Company7%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider19%
    Government7%
    Manufacturing Company5%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise26%
    Large Enterprise35%
    REVIEWERS
    Small Business29%
    Midsize Enterprise10%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise18%
    Large Enterprise65%
    Find out what your peers are saying about IBM MaaS360 vs. Microsoft Intune and other solutions. Updated: January 2022.
    566,121 professionals have used our research since 2012.

    IBM MaaS360 is ranked 5th in Enterprise Mobility Management (EMM) with 11 reviews while Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 65 reviews. IBM MaaS360 is rated 7.8, while Microsoft Intune is rated 7.8. The top reviewer of IBM MaaS360 writes "Provides access to local resources without a VPN, scales well, and it's easy to use". On the other hand, the top reviewer of Microsoft Intune writes "Unified endpoint management that has the flexibility of stand-alone components". IBM MaaS360 is most compared with VMware Workspace ONE, SOTI MobiControl, Cisco Meraki Systems Manager (MDM+EMM), Jamf Pro and MobileIron UEM, whereas Microsoft Intune is most compared with VMware Workspace ONE, Jamf Pro, ManageEngine Desktop Central, Google Cloud Identity and SOTI MobiControl. See our IBM MaaS360 vs. Microsoft Intune report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.