We performed a comparison between IBM MaaS360 and Microsoft Intune based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: IBM MaaS360 comes out on top in this comparison mainly because it provides better support than Microsoft Intune. However, it should be noted that Intune users are overall more satisfied with the pricing.
"Asset management is the most valuable feature and integral for device inventory."
"All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product."
"The solution is quite stable."
"Mobile Device Configuration with policy applying: This significantly reduces time of device configuration."
"The most valuable features are mobile device management and security (which allows you to quarantine infected devices)."
"It can change policies based on geolocation or schedules."
"It is a stable solution that functions twenty-four hours and seven days a week."
"The product’s most valuable feature is email, browser, and application security."
"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."
"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."
"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"Compliance and the policies that can be set are the most valuable features."
"The synchronization of Intune with other Microsoft solutions is a valuable feature."
"It is a helpful tool to manage BYOD policies."
"For the price, the features included with Microsoft are appealing."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"The look needs to be updated and it could be simpler to use."
"It would be ideal to add support for the distribution of windows.exe applications."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"Local technical support would be helpful."
"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."
"The price could be lower."
"When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers."
"It needs incorporation of Knox, ZeroTouch, etc."
"There is no catalog for mobile access management (MAM) security."
"It's only good for a Microsoft environment."
"For an existing customer who has an SCCM, it would need to be upgraded to an MECM first before I can introduce Microsoft Intune."
"It would be better if they can reduce the cost of the license."
"There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations."
"Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there."
"There can be delays in the deployment of new policies."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 12 reviews while Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 68 reviews. IBM MaaS360 is rated 7.8, while Microsoft Intune is rated 8.0. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of Microsoft Intune writes "Enabled us to manage our remote workers' devices, which has been especially helpful since the start of the pandemic". IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, SOTI MobiControl, IBM MobileFirst and Cisco Meraki Systems Manager (MDM+EMM), whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl and Microsoft Entra ID. See our IBM MaaS360 vs. Microsoft Intune report.
See our list of best Enterprise Mobility Management (EMM) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.