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IBM MaaS360 vs Microsoft Intune comparison

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Executive Summary
Updated on March 30, 2022

We performed a comparison between IBM MaaS360 and Microsoft Intune based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Users say the initial setup of both products is straightforward.
  • Features: Users of both products are happy with their stability and scalability. IBM MaaS360 users say it performs well and has powerful remote enablement capabilities, but the user interface needs improvement. Microsoft Intune users say it is easy to use, but some users say it lacks flexibility.
  • Pricing: Some IBM MaaS360 feel that the price is high, while others disagree. All Microsoft Intune users are satisfied with the price of the product.
  • ROI: Reviewers of both products report seeing an ROI.
  • Service and Support: Most IBM MaaS360 reviewers are satisfied with the level of support they receive. In contrast, many Microsoft Intune users find the support lacking.

Comparison Results: IBM MaaS360 comes out on top in this comparison mainly because it provides better support than Microsoft Intune. However, it should be noted that Intune users are overall more satisfied with the pricing.

To learn more, read our detailed IBM MaaS360 vs. Microsoft Intune report (Updated: July 2022).
Buyer's Guide
IBM MaaS360 vs. Microsoft Intune
July 2022
Find out what your peers are saying about IBM MaaS360 vs. Microsoft Intune and other solutions. Updated: July 2022.
622,358 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues.""MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly.""All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product.""The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA.""My customers value the ability to control all their devices from a central point in IBM MaaS360.""The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package.""Remote enablement feature and access to internal resources on the VPN.""One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used."

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"It is very easy to use. It has a very easy interface.""The solution is easy to use.""The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution.""This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions.""For the price, the features included with Microsoft are appealing.""The key benefit of Intune is its integration with the Microsoft ecosystem.""The conditional access policies that we set up are very useful.""We have not experienced any bugs or glitches with this solution."

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Cons
"When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers.""User interface is basic and not very intuitive.""The price could be lower.""The user experience really isn't so good.""We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment.""The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful.""Local technical support would be helpful.""The look needs to be updated and it could be simpler to use."

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"China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center.""No option to do end-to-en macOS management. Slow implementation of policies.""The synchronization could be improved.""It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing.""The security features should be improved.""It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities.""The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS.""I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."

More Microsoft Intune Cons →

Pricing and Cost Advice
  • "Fees are monthly and it's approximately $8 per user."
  • "Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."
  • "I feel the pricing to be very high."
  • "MaaS360 is priced at a balance. It is not as expensive as AirWatch or Jamf and is not a cheap solution like a few of the local products."
  • "The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."
  • More IBM MaaS360 Pricing and Cost Advice →

  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • "The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
  • "The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."
  • "Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
  • "We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."
  • "Pricing can be improved."
  • "The price could be better."
  • "Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."
  • More Microsoft Intune Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool that we wanted. Ultimately we decided to choose IBM MaaS360 to secure and manage… more »
    Top Answer:Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune.
    Top Answer:We are charged on a monthly basis. It's my understanding that the pricing is the same as or similar to Intune. If we do switch over, the pricing will be pretty much the same. With IBM, you had to have… more »
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer… more »
    Top Answer:Hi, today my recommendation is still in VM Workspace One. In some cases, you will need more servers to realize this but it permits total flexibility in multiple use cases.
    Ranking
    Views
    6,081
    Comparisons
    4,930
    Reviews
    13
    Average Words per Review
    524
    Rating
    7.7
    Views
    58,026
    Comparisons
    42,621
    Reviews
    71
    Average Words per Review
    565
    Rating
    7.9
    Comparisons
    Also Known As
    Fiberlink MaaS360, MaaS360
    Intune, MS Intune
    Learn More
    Overview

    MaaS360 with Watson is the industry’s first and only cognitive unified endpoint management (UEM) platform, enabling a smarter approach for enterprises to manage and secure all endpoints plus their users, apps and content.

    MaaS360 can be used to manage disparate endpoint types—including smartphones, tablets, laptops, ruggedized devices and the Internet of Things (IoT)—all from a single console.

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Azure Active Directory (Azure AD) for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    Offer
    Learn more about IBM MaaS360
    Learn more about Microsoft Intune
    Sample Customers
    Bancroft, Garuda Indonesia
    Mitchells and Buzzers, Callaway
    Top Industries
    REVIEWERS
    Comms Service Provider38%
    Healthcare Company13%
    Legal Firm6%
    Engineering Company6%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Comms Service Provider14%
    Government10%
    Construction Company6%
    REVIEWERS
    Computer Software Company23%
    Financial Services Firm17%
    Comms Service Provider9%
    Pharma/Biotech Company6%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Comms Service Provider17%
    Government8%
    Financial Services Firm5%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise23%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    REVIEWERS
    Small Business28%
    Midsize Enterprise12%
    Large Enterprise61%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise18%
    Large Enterprise59%
    Buyer's Guide
    IBM MaaS360 vs. Microsoft Intune
    July 2022
    Find out what your peers are saying about IBM MaaS360 vs. Microsoft Intune and other solutions. Updated: July 2022.
    622,358 professionals have used our research since 2012.

    IBM MaaS360 is ranked 5th in Enterprise Mobility Management (EMM) with 14 reviews while Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 71 reviews. IBM MaaS360 is rated 7.8, while Microsoft Intune is rated 8.0. The top reviewer of IBM MaaS360 writes "Provides access to local resources without a VPN, scales well, and it's easy to use". On the other hand, the top reviewer of Microsoft Intune writes "Unified endpoint management that has the flexibility of stand-alone components". IBM MaaS360 is most compared with VMware Workspace ONE, SOTI MobiControl, Jamf Pro, Cisco Meraki Systems Manager (MDM+EMM) and MobileIron UEM, whereas Microsoft Intune is most compared with VMware Workspace ONE, Jamf Pro, ManageEngine Desktop Central, Google Cloud Identity and SOTI MobiControl. See our IBM MaaS360 vs. Microsoft Intune report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.