Amazon CloudWatch vs Datadog comparison

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Amazon Web Services (AWS) Logo
4,311 views|3,484 comparisons
88% willing to recommend
Datadog Logo
22,048 views|13,047 comparisons
95% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 8, 2022

We performed a comparison between Amazon CloudWatch and Datadog based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Amazon CloudWatch users say that its initial setup is straightforward. Most Datadog users say that its initial setup is straightforward, but a small percentage disagree, and say that the setup is complex.

  • Features: Users of both products are satisfied with their scalability and stability. Amazon CloudWatch reviewers like its metrics and data analytics but would like more control over the traffic for load balancing. Datadog reviewers say it provides them with good visibility and that it is straightforward to integrate and automate but would like to see better application-level insights.

  • Pricing: Amazon CloudWatch reviewers feel that its price is fair. In contrast, most Datadog reviewers feel that it is an expensive product.

  • Service and Support: Reviewers of both solutions report being satisfied with the level of support they receive.

  • ROI: Amazon CloudWatch reviewers do not mention ROI. Datadog reviewers report seeing an ROI.

Comparison Results: Datadog ultimately won out in this comparison. According to reviews, Datadog appears to be a more comprehensive and high performing solution. Amazon CloudWatch does come out on top in the setup and pricing categories, however.

To learn more, read our detailed Amazon CloudWatch vs. Datadog Report (Updated: May 2024).
772,422 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"What my company likes best about Amazon CloudWatch is that it's on AWS. My team also likes it for its log feature. As the solution is on AWS, it also has good pricing and resource availability, plus it's what clients choose. My company also chose AWS for Forge ECS, and at the time, there was a need for the log features provided by Amazon CloudWatch, so it's the solution my team went with.""The most valuable feature of Amazon CloudWatch is the monitoring and UI.""It's a very simple logging system.""The most valuable feature of Amazon CloudWatch is collecting the logs from Lambda.""The solution gives us very good real-time data.""Monitoring time and ensuring ease in it is the most valuable feature.""The solution offers very detailed metrics for their services.""The most valuable feature of Amazon CloudWatch is its ease of use and logs. You do not have to go to each separate system to see the logs, such as Syslog and they are located in one dashboard GUI."

More Amazon CloudWatch Pros →

"Anything I've wanted to do, I found a way to get it done through Datadog.""The dashboards are great.""The ability to easily drill down into log queries quickly and efficiently has helped us to resolve several critical incidents.""Datadog is providing efficiency in the products we develop for the wireless device engineering department.""The application performance monitoring is pretty good.""I like the amount of tooling and the number of solutions they sold with their monitoring. Datadog was highly intuitive to use.""APM and tracing are super useful.""They have a very good foundation in capturing metrics, logs, and traces. It's a very nice tool for that and it allows you to apply these monitoring tools in almost any technology."

More Datadog Pros →

"The monitoring part and GUI are areas in Amazon CloudWatch that have shortcomings currently and can be considered for improvements in the future.""I do not know whether or not CloudWatch can be integrated with on-prem services.""The drill-down aspect on the dashboard of the solution needs improvement. We get a very good high-level overview, but when we drill down, it becomes a little less clear. We have given this feedback to AWS as well and hope they will improve this in the future.""I found several areas for improvement in Amazon CloudWatch. First is that it's tough to track issues and find out where it's going wrong. The process takes longer. For example, if I get an exception error, I read the logs, search, go to AWS Cloud, then to the groups to find the keyword to determine what's wrong. Another area for improvement in Amazon CloudWatch is that it's slow in terms of log streaming. It requires an entire twenty-four hours for scanning, rather than just one hour. This issue can be solved with Elasticsearch streaming with Kibana, but it requires a lot of development effort and integration with Kibana or Splunk, and this also means I need a separate developer and software technical stack to do the indexing and streaming to Kibana. It's a manual effort that you need to do properly, so log streaming should be improved in Amazon CloudWatch. The AWS support person should also have a better understanding of the logs in Amazon CloudWatch. What I'd like added to the solution is a more advanced search function, particularly one that can tell you more information or special information. Right now, the search function is difficult to use because it only gives you limited data. For example, I got an error message saying that the policy wasn't created. I only know the amount the customer paid for the policy, the mobile number, and the customer name, but if I use those details, the information won't show up on the logs. I need to enter more details, so that's the type of fuzzy matching Amazon CloudWatch won't provide. If this type of search functionality is provided, it will be very helpful for businesses and companies that provide professional services to customers, like ours.""The product's configuration has some challenges. The solution needs to be more user-friendly.""For monitoring applications or for APM, CloudWatch has some limitations. You cannot monitor application performance from CloudWatch, and you have to go for a third-party tool.""The product should provide more features.""I think something that can be improved are the alerts and alerting mechanism based on no rejects. We want to have it more flexible and that is one of the key things that is required."

More Amazon CloudWatch Cons →

"The error traceability is an area that can be improved.""We need more visibility into the error tracking dashboard.""ECS could be improved by including more tutorials for beginners to reduce the barriers to entry.""Datadog does not have the feature where you can monitor external websites or check the SSL secure for websites.""The solution needs to integrate AI tools.""Once agents are connected to the Datadog portal, we should be able to upgrade them quickly.""When the logs are too big, and Datadog splits them, the JSON format breaks and it is not so useful for us.""The product needs to have more enterprise approach to configuration."

More Datadog Cons →

Pricing and Cost Advice
  • "We have monthly licensing costs. The licenses are probably in the vicinity of about $300 - $350/month."
  • "Its pricing is reasonable. It is sometimes tricky, but it is reasonable as compared to others."
  • "What's were using is the free service of Amazon CloudWatch, so they're not charging us. As for hidden fees, we're not aware of them because we're using what our clients provided us."
  • "The pricing model is pay-as-you-go so you have to be mindful of usage to manage costs."
  • "Amazon CloudWatch has very cheap pricing, and it hardly costs my company $25-$30 a month for fifty systems, so it's pretty affordable."
  • "The solution is expensive."
  • "The price of Amazon CloudWatch is reasonable for detailed basic monitoring."
  • "The price of Amazon CloudWatch is reasonable. When the rate of data collection is done the price will increase. The price is less than other solutions."
  • More Amazon CloudWatch Pricing and Cost Advice →

  • "​Pricing seems reasonable. It depends on the size of your organization, the size of your infrastructure, and what portion of your overall business costs go toward infrastructure."
  • "It has always scaled for us. Cost scales up too, but that is not necessarily a bad thing. It's reasonable for what they're providing."
  • "Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics."
  • "At my last company, we did see ROI, specifically around response time. We could get to mission critical things that were down and losing revenue on immediately. So, the product paid itself back."
  • "The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as if it's fully fleshed out, even though it is a newer feature and it may have less stuff than their other items."
  • "It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost."
  • "The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship."
  • "It didn't scale well from the cost perspective. We had a custom package deal."
  • More Datadog Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The monitoring features are valuable.
    Top Answer:CloudWatch doesn’t monitor disk throughput by default. It is part of EC2. If EC2 forwards the logs, then we can do it.
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good core… more »
    Top Answer:Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network… more »
    Average Words per Review
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    Learn More

    Amazon CloudWatch is a monitoring and observability service provided by Amazon Web Services (AWS). It allows users to collect and track metrics, collect and monitor log files, and set alarms. With CloudWatch, users can gain insights into their applications, infrastructure, and services, enabling them to make informed decisions and take necessary actions. 

    It provides a unified view of AWS resources and applications, making it easier to troubleshoot issues and optimize performance. CloudWatch offers a range of features including customizable dashboards, automated actions, and integration with other AWS services. 

    The product is a scalable and reliable solution that helps businesses ensure the availability and performance of their applications and infrastructure.

    Datadog is a cloud monitoring solution that is designed to assist administrators, IT teams, and other members of an organization who are charged with keeping a close eye on their networks. Administrators can use Datadog to set real-time alerts and schedule automated report generation. They can deal with issues as they arise and keep up to date with the overall health of their network while still being able to focus on other tasks. Users can also track the historical performance of their networks and ensure that they operate at the highest possible level.

    Datadog Benefits

    Some of the ways that organizations can benefit by deploying Datadog include:

    • Gain an integrated view of the services and programs that IT teams are employing across their networks. Users can view and monitor all of the disparate programs that they have running across their networks with this one solution. They can track these programs across the entirety of the data’s life cycle.
    • Analyze and utilize massive amounts of data in real time. Datadog’s dashboards gather data in real time. Administrators can utilize their network’s data the minute that it becomes relevant to them. Decisions can be made based on the most current information available.
    • Keep your cloud network secured against digital threats. Datadog enables users to create alerts that will notify the minute that threats arise. IT teams and administrators can rapidly address any issue that comes up and prevent any existing problem from growing worse.
    • Easily get it up and running. Users can set up Datadog, configure it, and employ API integrations to connect it to external solutions with ease.

    Datadog Features

    • Customizable and prefabricated monitoring dashboards. Administrators are supplied with two different types of dashboards that they can choose from when they are setting up Datadog. They can customize the dashboards to fit any specialized monitoring need. Additionally, users can choose to use prefabricated dashboards that come with the solution.
    • Disaster recovery feature. Datadog has a built-in feature that enables organizations to continue functioning if some disaster strikes their network. If the network suffers damage, Datadog can restore lost data and infrastructure. Should a digital threat do damage to the network, Datadog ensures that the damage is not irreparable.
    • Vulnerability scanning tool. Users can keep ahead of threats to their networks by employing Datadog’s vulnerability scanning feature. This tool scans the entirety of a user’s network and warns them if a vulnerability is detected. Users can then move to patch these holes in their security before the threat to their network can escalate.

    Reviews from Real Users

    Datadog is a solution that stands out when compared to many of its competitors. It can offer organizations many advantages. Two major advantages are the dashboards that users can create and the monitoring capability that it gives system administrators.

    A senior manager in charge of site reliability engineering at Extra Space Storage writes, “The dashboards we created are core indicators of the health of our system, and it is one of the most reliable sources we have turned to, especially as we have seen APM metrics impacted several times lately. We can usually rely on logs to tell us what the apps are doing.”

    Housecall Pro’s senior director of DevOps writes, “We value the monitoring capability since it allows us to be pushed alerts, rather than having to observe graphs continually.

    Sample Customers
    AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
    Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
    Top Industries
    Financial Services Firm31%
    Healthcare Company13%
    Computer Software Company13%
    Manufacturing Company6%
    Computer Software Company17%
    Financial Services Firm17%
    Manufacturing Company6%
    Financial Services Firm22%
    Computer Software Company15%
    Comms Service Provider11%
    Manufacturing Company5%
    Educational Organization32%
    Computer Software Company12%
    Financial Services Firm10%
    Manufacturing Company7%
    Company Size
    Small Business35%
    Midsize Enterprise16%
    Large Enterprise49%
    Small Business21%
    Midsize Enterprise15%
    Large Enterprise64%
    Small Business37%
    Midsize Enterprise19%
    Large Enterprise44%
    Small Business16%
    Midsize Enterprise39%
    Large Enterprise45%
    Buyer's Guide
    Amazon CloudWatch vs. Datadog
    May 2024
    Find out what your peers are saying about Amazon CloudWatch vs. Datadog and other solutions. Updated: May 2024.
    772,422 professionals have used our research since 2012.

    Amazon CloudWatch is ranked 9th in Cloud Monitoring Software with 40 reviews while Datadog is ranked 1st in Cloud Monitoring Software with 137 reviews. Amazon CloudWatch is rated 8.0, while Datadog is rated 8.6. The top reviewer of Amazon CloudWatch writes "Instantaneous response when monitoring logs and KPIs". On the other hand, the top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". Amazon CloudWatch is most compared with Zabbix, Google Cloud's operations suite (formerly Stackdriver), Dynatrace, SolarWinds NPM and Nagios XI, whereas Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Coralogix. See our Amazon CloudWatch vs. Datadog report.

    See our list of best Cloud Monitoring Software vendors and best Log Management vendors.

    We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.