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Dynatrace vs JenniferSoft comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
350
Ranking in other categories
Log Management (11th), Mobile APM (2nd), Container Monitoring (2nd), AIOps (3rd)
JenniferSoft
Ranking in Application Performance Monitoring (APM) and Observability
74th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 8.1%, down from 11.8% compared to the previous year. The mindshare of JenniferSoft is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Dynatrace8.1%
JenniferSoft0.3%
Other91.6%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
ML
Easy to deploy, stable, and scalable
I use JenniferSoft to monitor the performance and transaction traces of our applications The most valuable feature of the solution is the ability to divide the authorization of users because a lot of the people in our organization have different authorizations. The dashboard is a valuable…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With the latest version, the AI engine highlights the root causes automatically."
"I am primarily doing DC RUM, so on that side there are a lot of awesome abilities where people who can't implement an agent are able to still monitor a lot of their apps and decodes."
"We can go back to when a specific user had an issue and trace the entire transaction from the client to the database."
"Dynatrace has reduced our total headcount in operations and the mean time to detect and resolve problems. As a result, those challenging offline times are much shorter, if not non-existent, because of this solution."
"The Dynatrace solution has an important role in optimizing application code and SQL queries for customer solutions."
"We had point solutions where we could see different elements of the stack, and Dynatrace ties everything together. Before, we could never get that full-stack monitoring. It also helps us get us the context of the customer experience. What's the business impact of those problems?"
"The triaging is amazing. And at the same time, it provides depth, all the way to what kind of a method, what variables are inside those methods. Without getting too into the technical, the depth it gets to, pinpointing the problematic area - where exactly the problem is happening - is amazing."
"We are now able to identify the root cause in 15 minutes. It has helped the entire operations of our company."
"The dashboard is a valuable feature."
 

Cons

"Sometimes we have issues with the code on their side. We like to get it fixed."
"When the tool ingests data from other tools, being able to correlate those with the existing topology, so that the AI engine can draw more conclusions in case Dynatrace does not monitor those instances."
"Pretty much every month there are new features. However, its information on those new features is scarce."
"Addition of more statistical features, plus different time series modeling techniques, would really help for future versions."
"The functionality needs improvement."
"I would suggest to have more rich client features on Appmon as soon as possible."
"Another area for improvement is that I would like the alerting to be set up a little bit more easily. Currently, it takes a lot of work to add alerting, especially if you have a large environment, and I consider our environment to be quite large. The alerting takes a lot of administration."
"We need more AI in the product to avoid manual analysis."
"The solution is pricy and has room for improvement."
 

Pricing and Cost Advice

"Purchasing through the AWS Marketplace was a pretty straightforward process. We had no hiccups."
"They could improve their price ranges, as there is no option for startups or testing."
"It's understandable to do a smaller scale initial evaluation. However, as you identify the product value, don't hesitant in your scope and scale to maximize the initial investment and your opportunity to do a bulk investment of the product."
"The product is definitely worth taking a look at. Be aware that it is probably more pricey than other options on the market, but there are a lot of capabilities. Dynatrace has an eye toward the future and the computing and monitoring needs that we are gonna need for the cloud. ​"
"I would like to see them improve on their licensing and the cost. It's been a challenge for us because the way they have it broken out right now, you have to buy it by units. It's hard for us to know where to put those units because our company is broken up into all these different business units, so it's been challenging in that sense. I just would like to see them improve that model a little bit."
"Product pricing can seem a little over complex, however this is minor and does not detract from the benefits of the solution."
"As compared to New Relic and other providers, it is more expensive, which is its biggest disadvantage. Its biggest advantage is its capability. It is more feature-rich."
"It's more expensive than other solutions, but worth it. We use full APM monitoring on our primary systems, but only resource monitoring on lesser systems. We shift licenses around our environment when a deeper dive into lesser systems is required."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
10%
Manufacturing Company
8%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business76
Midsize Enterprise50
Large Enterprise289
No data available
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
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Comparisons

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Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Standard Charter, SAS, SK, Mini Stop, AIG, SMBC, Prudential, Samsung, 3M, Meritz, LG, CJ, Pasco, Metr Asia Capital
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: October 2025.
873,003 professionals have used our research since 2012.