We performed a comparison between Dynatrace and JenniferSoft based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Given the full-stack approach, you are able to view from the end user perspective, almost down to the bare metal."
"The product installs quickly and immediately. It begins to learn the architecture of the systems which need to be monitored. It then learns what “normal” looks like, so there really is no need for manual configuration."
"We are not blind anymore with our digital services performance; no more fire fighting."
"Dynatrace has great training available. It is easy for everybody to use. Anybody can go out to YouTube, watch a video, and figure out how to use the piece that they need."
"I have reduced our disruption time. With the automatic alerts, we prevent and better catch the root cause of problems."
"The real-time monitoring, which we are getting, is amazing."
"We got firsthand RCA as soon as we finished implementation."
"UEM helps to identify user experience and detailed steps performed by the user."
"The dashboard is a valuable feature."
"Sometimes we have issues with the code on their side. We like to get it fixed."
"The GUI has the most room for improvement. Sometimes, it can be a little cumbersome to find things and be able to create your own views, or be able to dig in and understand where things are."
"It is necessary to improve the integration with the product, Oracle Siebel."
"The user interface needs to be improved."
"The AI is not that intelligent and there are different places where it could be even more automated."
"We have a load testing team, they completely rely on the reporting for analyzing the data. They should have a template to create a report and they should have something to auto-deliver the report into your email box."
"If the user interface were made more intuitive then it would really benefit the product."
"They expect the customer to do the basic analysis, do all the solutions, and find the solutions themselves. If it is really a product problem, only then will they be able to identify and spend time on the customer."
"The solution is pricy and has room for improvement."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while JenniferSoft is ranked 50th in Application Performance Monitoring (APM) and Observability with 1 review. Dynatrace is rated 8.8, while JenniferSoft is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of JenniferSoft writes "Easy to deploy, stable, and scalable". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas JenniferSoft is most compared with Grafana.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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