Try our new research platform with insights from 80,000+ expert users

Dynatrace vs JenniferSoft comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
349
Ranking in other categories
Log Management (11th), Mobile APM (2nd), Container Monitoring (2nd), AIOps (3rd)
JenniferSoft
Ranking in Application Performance Monitoring (APM) and Observability
72nd
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 10.2%, down from 12.6% compared to the previous year. The mindshare of JenniferSoft is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
ML
Easy to deploy, stable, and scalable
I use JenniferSoft to monitor the performance and transaction traces of our applications The most valuable feature of the solution is the ability to divide the authorization of users because a lot of the people in our organization have different authorizations. The dashboard is a valuable…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Given the full-stack approach, you are able to view from the end user perspective, almost down to the bare metal."
"​We have drastically reduced the delay taken by the diagnostic phase. As we identify the root cause very rapidly, we can now focus on the solution and communication."
"This solution has helped our organization on multiple occasions. The synthetic monitor came in particularly handy."
"It can hook on at the code level, then tell me all the details that I need."
"Smartscape is a valuable feature. They also have a technology named PurePath. PurePath is the distributed tracing data."
"Since things are getting more complicated, it is nice to have artificial intelligence to correlate issues and events to come up with root cause."
"Agentless Transaction Analysis allows my team to granularly decompose complex operations and flows for business applications."
"It is limitless when it comes down to being able to scale up or even scale back, if we need it to."
"The dashboard is a valuable feature."
 

Cons

"When integrating this solution with any third party applications, there is an additional cost to pay. This can make the solution very costly to use."
"There is a limitation on timeframe. Now, if you look at the dashboard, it will state five minutes, then 15 minutes, then one hour, then six hours, and finally 24 hours. I would like them to provide a set of options defining the business hour."
"I am unable to use Synthetic to automate user login."
"It would be good to extend the visibility to cover more infrastructure monitoring capabilities and more network performance capabilities."
"I'd like to see more agents ready to be deployed. I know that it's possible to develop integration with Dynatrace API, but in day-to-day operations it's hard to do that kind of customization. So if they had more agents for more platforms and more applications, I think it would be better."
"It would be nice to have a simplified monitoring feature for non-Java applications."
"It does not have mature enough dashboards.​"
"The extending of Dynatrace with plugins can be better."
"The solution is pricy and has room for improvement."
 

Pricing and Cost Advice

"The pricing and licensing are very expensive."
"This is an expensive solution, but it is also worth the money."
"Purchasing through the AWS Marketplace was a pretty straightforward process. We had no hiccups."
"Dynatrace is usually paid on a yearly basis."
"Dynatrace's pricing for their consumption units is rather arcane compared to some of the other tools, thus making forward-looking calculations based on capacity planning quite hard."
"Pricing is based on the number of servers monitored, so for big applications, it is a bit expensive."
"The product is really fast to implement and gives customers instant value. This is important, because it reduces costs on the implementation."
"We have not fully been able to get the full value out of the product. It is expensive compared to other things that we have had in the past. Paying that much and not being able to get the full return on the product is a downgrade. ​"
Information not available
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
865,829 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
10%
Manufacturing Company
9%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Ask a question
Earn 20 points
 

Comparisons

 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Standard Charter, SAS, SK, Mini Stop, AIG, SMBC, Prudential, Samsung, 3M, Meritz, LG, CJ, Pasco, Metr Asia Capital
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: August 2025.
865,829 professionals have used our research since 2012.