The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out. By using Micro Focus Diagnostics it will tell you the root cause of why it timed out. It may be the database, a network problem, or an application problem. The information from the diagnostics is detailed. Developers will love it.