Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024
 

Categories and Ranking

DX SaaS
Ranking in Application Performance Monitoring (APM) and Observability
48th
Average Rating
6.6
Number of Reviews
3
Ranking in other categories
Digital Experience Monitoring (DEM) (10th)
Zabbix
Ranking in Application Performance Monitoring (APM) and Observability
10th
Average Rating
8.2
Number of Reviews
101
Ranking in other categories
Network Monitoring Software (1st), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (2nd)
 

Featured Reviews

TG
Apr 21, 2023
Can identify issues in real-time, is affordable, but requires specialists to deploy
DX SaaS was developed to address the growing complexity of telephony systems. In the past, telephone connections were simple, and people only had desk phones or simple PSTMs. However, with the advent of IP telephony, connecting PSTN with IP telephony, and adding software and mobile devices to the mix, the entire telephony system became more intricate. Additionally, people from different parts of the world were speaking on this combination of PSTN and GCP IP networks, which created challenges in ensuring that the entire end-to-end chain was functioning correctly. If there were any issues, it was difficult to determine whether the problem was with the user's device, modem, internet provider, or elsewhere. The product I was working with was beneficial because it allowed people to identify and troubleshoot problems in the entire telephony stack. The old Mitel network experts could address issues throughout the system and ensure that everything was functioning properly.
TK
Apr 19, 2024
We know right away when there are problems, offers built-in statistics and allows you to pull up graphs and basically take the parameters you want to check-in
Scalability is good. Zabbix uses proxies to manage incoming data from hosts. Since the system is receiving a lot of data, that could potentially put a real load on the server. The proxies handle some of the load from their respective clients and then feed that to the main server. For checks, Zabbix prefers that you use checks based on the data that's automatically flowing from each host rather than doing explicit checks or things like... don't go on this server and run a command except for a check. Just use the built-in checks, and we mostly do that. Some people when they switch over to Zabbix, they're not used to that. They're used to always adding regular checks, but sometimes it won't work. So, you can change it to be more on the passive check side, where the hosts don't have to do anything, and it's actually displayed on the server.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It supports numerous platforms."
"Actionable insight is the most valuable feature."
"DX allows you to customize and gives you a high degree of control."
"Dashboard and the customization of the items and triggers are the most valuable features."
"The most valuable feature is service assurance."
"The most valuable feature is the alert and alarm monitoring."
"Zabbix is quite stable once it is set up. We haven't had any post-setup issues."
"The overall functionality of Zabbix is very good. The monitoring of bank applications that Zabbix provides is great. The information is displayed on a dashboard that is easily viewed."
"We are able to do problem determination on runaway processes."
"The most valuable features in Zabbix are those that help us overcome bottlenecks in CPU usage, as well as reduce memory delay. I know that we have only reached the tip of the iceberg of what Zabbix's features can do for us, and we have not used all of them yet."
"There is a problems page that shows us every warning or problem that occurs on our VMs globally. The map screen is also really useful because this is something that was missing. I don't know every other tool in the market. So, I don't know if this is a good point of only Zabbix, or other tools are also doing it, but from my point of view, this is the most useful page that I use, along with the problems page that efficiently lists the problem, recovery time, ending hours, starting hours, and so on."
 

Cons

"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"Old user interface and dashboards could be improved."
"If Zabbix had a better dashboard then it would be nice."
"​I would like to better be able to monitor Oracle processes.​"
"The solution needs to add remote features."
"The networking monitor is not too easy to work with."
"The System Center Operations Manager can be improved."
"The reports are not great and should be improved."
"It would be helpful if they translated the documentation to Cyrillic languages."
"Look and feel."
 

Pricing and Cost Advice

"Our monthly cost for DX SaaS is approximately $5 per user, which I considered affordable."
"Zabbix is an open-source tool, and it's free to use."
"It is a true open-source solution, so there are no licensing costs."
"The solution is open source so is free."
"It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."
"It is free, which allows us to reduce costs."
"This is an open-source solution that can be used free of charge."
"It is reasonable."
"It is worth every cent to pay or even study to do your own installation."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
15%
Real Estate/Law Firm
11%
Manufacturing Company
7%
Educational Organization
37%
Computer Software Company
12%
Manufacturing Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about DX SaaS?
Actionable insight is the most valuable feature.
What is your experience regarding pricing and costs for DX SaaS?
Our monthly cost for DX SaaS is approximately $5 per user, which I considered affordable.
What needs improvement with DX SaaS?
I would like to see AI integrated into DX SaaS so that it can identify and fix issues autonomously.
What do you like most about Zabbix?
The template system in Zabbix is very beneficial as it saves time in configuration.
What is your experience regarding pricing and costs for Zabbix?
Zabbix's licensing and pricing are good for our needs.
What needs improvement with Zabbix?
To improve Zabbix, adding more features to support the monitoring of modern workloads like containers would be beneficial. Many environments are shifting away from traditional setups to remote and ...
 

Comparisons

 

Also Known As

CA DXI, CA Digital Experience Insights
No data available
 

Learn More

 

Overview

 

Sample Customers

CNN
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about DX SaaS vs. Zabbix and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.