We performed a comparison between DX SaaS and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two DEM - Digital Experience Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"DX allows you to customize and gives you a high degree of control."
"The solution's design has recently changed and it is visually pleasing with more color, for example, there is blue, black, and white."
"It is a great product. The SNMP protocol tracking feature is good. I really like how it tracks SNMP. The alerts are also great."
"It has an intuitive UI with beautiful graphs and customizable maps."
"There are lots of great features and functionality within the solution."
"The basic setup is very easy."
"The most valuable feature is service assurance."
"We have found that Zabbix is more easy to use than other applications."
"The pricing of the product is reasonable."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"The reports are not great and should be improved."
"In terms of user-friendliness, large maps could be more interactive. We should be able to click on some areas and move some objects. It would make it simpler to see things while analyzing some dedicated parameters."
"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."
"When we have a problem, we have to do a lot of research to solve it."
"The performance reporting could be improved."
"Zabbix isn't very good at automation just yet."
"The only improvement I would suggest, revolves around its AI and ML capabilities."
"The System Center Operations Manager can be improved."
DX SaaS is ranked 5th in DEM - Digital Experience Monitoring with 1 review while Zabbix is ranked 1st in Network Monitoring Software with 44 reviews. DX SaaS is rated 7.0, while Zabbix is rated 8.4. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of Zabbix writes "Very mature, easy to scale, and free to use". DX SaaS is most compared with DX Unified Infrastructure Management, Nexthink, Dynatrace, Splunk and Nagios XI, whereas Zabbix is most compared with Nagios XI, Nagios Core, Centreon, Splunk and PRTG Network Monitor.
We monitor all DEM - Digital Experience Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
