For on-premise servers, there was some coordination required with the support team to receive the hardware and work with the network security team to open the firewall. Once these steps were completed, the setup was straightforward.
The deployment of AlertSite only requires one person for about an hour or two of work. The time it takes for the initial setup depends on the availability of the internal team and any required SLAs.
Users found the initial setup to be easy and straightforward, with a user-friendly interface. The setup time varied, with some users being able to set up one monitor in just a few minutes, while others experienced delays and a longer setup process, taking a few days or even weeks. The setup process was deemed simple enough for an intermediate person to handle with the help of knowledge or documents.