We performed a comparison between Dynatrace and OpenText Business Process Monitoring based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."It is very stable and reliable."
"Dynatrace provides probable root cause for any issues which assists our support team to quickly address issues identified by Dynatrace."
"Real user monitoring is one of the best things in solution. The possibility to analyze any particular user session is wonderful."
"Being able to identify the blind spots. Before, we had lots of monitoring, but it was all very manual. You only monitor what you know about. As soon as we put Dynatrace in, it sprung to life, and we identified problems instantly."
"Capability to focus on root cause problems."
"One of the most valuable features of Dynatrace is that it offers good visibility. It's better than other APM tools. You're not required to use a different technology when you have Dynatrace because it will work whether you're hosting it on Windows or Linux."
"We have improved performance by 50% and determined conflicts in the application to eliminate errors."
"The dashboards are a really cool feature when I get to talking to clients. I ask them, "Why Dynatrace?" Because I need to push the tools that I have in my application. Then, they explain the monitoring of Dynatrace, saying the rate of the updates and features. They want to go with Dynatrace."
"The stability has been very good over the years."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"They need a capability similar to Tealeaf where you can actually view what the consumer is doing and record the sessions. That is the biggest missing element."
"Two things that can be improved are the licensing and the Business dashboard."
"If we can gain more insight into older applications, using not-so-recent technologies, then it would be a plus."
"Improve Dynatrace for the following industries: telco, eCommerce, and banking."
"When it comes to monitoring, we did the integration with VMware vCenter, and we were able to see some good stuff. The VMware vCenter integration was really great, but what we really missed was the integration with the network management stuff such as Cisco ACI. We wanted to see integration in that area, but it was not provided by Dynatrace. So, the main feature for us is integration with things like Cisco ACI. If they can bring that one in, with vCenter in there, it would be a total solution. It would be absolutely incomparable to anything else in the market."
"DevOps plugin monitoring tools need improvement."
"Most of the time, chat support is not good enough for answering queries."
"A tutorial could be embedded in the system as it is hard for a beginner to start using Dynatrace straight away."
"The solution should offer better integration with other tools from a service management perspective."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while OpenText Business Process Monitoring is ranked 57th in Application Performance Monitoring (APM) and Observability. Dynatrace is rated 8.8, while OpenText Business Process Monitoring is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of OpenText Business Process Monitoring writes "Stable with good performance visibility but is a discontinued product". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas OpenText Business Process Monitoring is most compared with AppDynamics and Datadog.
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We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
