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AlertSite vs Dynatrace comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AlertSite
Ranking in Application Performance Monitoring (APM) and Observability
37th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
7
Ranking in other categories
API Monitoring Software (4th)
Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
347
Ranking in other categories
Log Management (5th), Mobile APM (1st), Container Monitoring (2nd), AIOps (2nd)
 

Mindshare comparison

As of May 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AlertSite is 0.1%, down from 0.1% compared to the previous year. The mindshare of Dynatrace is 10.5%, down from 13.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

SandeepTarwe - PeerSpot reviewer
Alerting capabilities have enabled timely escalation and resolution of issues
In AlertSite, I was monitoring the kiosks and servers for JetBlue Airlines. The servers would trigger alerts if there were any outages or issues with any of the kiosks, servers, or the ticketing tool. I monitored these alerts and escalated them to the concerned team to rectify them at the earliest…
Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature of AlertSite is that it shows you a visual graph and also sends you notifications about errors, so you get immediate notifications about errors which means that your support team can start taking steps and more quickly make sure the site is up and that customer experience isn't interrupted in terms of using your system and your products. AlertSite is a very good tool. It's user-friendly, and you can see everything on the dashboard. Configuring it is also easy."
"The alerting capabilities of AlertSite were really helpful."
"This solution has numerous advantages. It's extremely simple to configure. Either digital monitors or single-URL monitors are simple to configure and build."
"The alerting capabilities were really helpful."
"There are custom reports available along with the inbuilt reports."
"If there are any issues, it triggers an alert within 30 seconds. When it triggers the alert, we go ahead and check it immediately. The alert is triggered on a real-time basis."
"I found multiple features in AlertSite that I like. One is data monitoring history, for example, a history of the blackouts and the data. Sometimes, there's a glitch in the application that AlertSite can capture, and the tool notifies you about that glitch. It also identifies issues that could happen in the future. AlertSite is also a fast tool that you can use to monitor on-premise servers, internal applications, and even global applications. The data is available on a single UI in AlertSite, so there's no need to monitor and click on different applications or URLs. I also love that the tool is quite user-friendly, apart from being fast."
"I highly recommend AlertSite to other users."
"I am primarily doing DC RUM, so on that side there are a lot of awesome abilities where people who can't implement an agent are able to still monitor a lot of their apps and decodes."
"It supports Kubernetes​ and cloud monitoring platforms."
"A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."
"PurePath does deep dive analysis, has dashboards, and provides real user experience monitoring. It has allowed us to do analysis which was never possible before."
"Given the full-stack approach, you are able to view from the end user perspective, almost down to the bare metal."
"Dynatrace has an auto-baseline and uses AI to monitor the performance of each API. The response time is related to the baseline."
"Of the entire stack, DC RUM and DT SaaS are definitely the most asked for in our offering catalog."
"The most valuable feature is the 360-degree view for monitoring, infrastructure, and application worlds."
 

Cons

"Additionally, support from AlertSite is not at an enterprise level since it is not offered 24/7."
"One area that needs improvement in AlertSite is the slow UI. I'm using the classic UI because it's quite user-friendly, or in human-readable format, but it's a little slow. It takes time to load all the monitors, so if that could be sped up, that would be helpful. The AlertSite support team also needs improvement in terms of availability. Most of the agents in the team aren't available 24 x 7, so if there's something you need to discuss, you need to tell the support team ahead of time to schedule it. Multiple times, when a case comes up during weekends or whenever my team is doing an update, support needs improvement, availability-wise. I use AlertSite for synthetic monitoring, so whatever is available right now is okay, but if I want to request a new feature on a website, currently, the UI refreshes automatically. I would like to have the option on AlertSite to configure that manually. The UI auto-updates every few minutes, so if I can control that manually, that would be helpful."
"What needs improvement in AlertSite is the documentation, particularly the lack of documentation. If there's a specific activity you want to do, you can't even find information on how to do it, so you have to contact the AlertSite support team to assist you, and only then would the issue be resolved. At the moment, it's not easy to find or get full documentation on how to deal with different issues. You always have to go back to AlertSite support and get help. The documentation for AlertSite could be improved and it's what I'd like to see in the next release of the tool because at the moment, the documentation isn't complete, so you'll have to contact support, but contacting support isn't an issue because the team responds to you quickly."
"I could use a few changes to the user interface."
"It is not compatible with all of the product platforms that we use."
"I would like the ability to get more data points with regard to some of the unique requirements that we have."
"AlertSite sometimes triggers false alerts or fake alerts, which needs to be rectified. When we see an alert and go ahead and run certain tests on it, the test always passes. However, on the main screen, it shows up as critical. Therefore, the false alert needs to be fixed."
"More visibility into Python processes."
"A tutorial could be embedded in the system as it is hard for a beginner to start using Dynatrace straight away."
"On the side of the end user experience, I would suggest adding a new service for analyzing the backtrace of users."
"The configuration of the alerts, that's been a challenge in AppMon for me, right now. Some of the alerts are too noisy, but that might be my lack of some configuration."
"DevOps ​plugin monitoring tools need improvement."
"Getting the EM data, we have to open a browser. Generally, one of the asks from our clients or our engineering team is to change this."
"When the tool ingests data from other tools, being able to correlate those with the existing topology, so that the AI engine can draw more conclusions in case Dynatrace does not monitor those instances."
"PurePath exports was a great feature in AppMon, but it is sometimes missing in Dynatrace."
 

Pricing and Cost Advice

"The cost is high."
"We purchased the license once and had the option of selecting the number of user licenses."
"My company pays to use AlertSite, but I'm unsure of the exact costs because it depends on how many monitors you have."
"Purchasing through the AWS Marketplace was a pretty straightforward process. We had no hiccups."
"Dynatrace's pricing for their consumption units is rather arcane compared to some of the other tools, thus making forward-looking calculations based on capacity planning quite hard."
"I have not been able to observe more than 1% overhead, despite Dynatrace saying that it can be slightly higher in some situations."
"The pricing is a bit on the higher end."
"The licensing model is confusing in solutioning clients for the number of hosts needed to deploy."
"We license it for two environments, typically all of production and all of one lower environment, usually our staging environment. If there is a downside to Dynatrace, the only thing I can think of would be the cost. If it were cheaper, I'd have it in all my environments. I don't think they're charging more than it's worth, by any means. It's just that good software costs money."
"Dynatrace is usually paid on a yearly basis."
"It is quite expensive for startups."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
18%
Real Estate/Law Firm
12%
Manufacturing Company
8%
Educational Organization
36%
Financial Services Firm
16%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for AlertSite?
I would rate the pricing aspects of AlertSite as nine out of ten, indicating it is good or low-priced.
What needs improvement with AlertSite?
SmartBear, as a vendor, is focusing more on API management and testing rather than monitoring. AlertSite could benefit from more future-focused innovation, especially with competencies in generativ...
What is your primary use case for AlertSite?
I have been working with the AlertSite ( /products/alertsite-reviews ) product since 2019. Within our organization, specifically one service unit at one of the Big Four firms, this product has been...
Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
 

Comparisons

 

Overview

 

Sample Customers

JetBlue, Payless ShoeSource, Hilton Inc., StubHub, Symantec, Newegg, Sapient, AstraZeneca, Dell, Quest Diagnostics
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Find out what your peers are saying about AlertSite vs. Dynatrace and other solutions. Updated: April 2025.
852,649 professionals have used our research since 2012.