We performed a comparison between Datadog and Dynatrace based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: We conclude that Datadog edges out Dynatrace by a very slim margin. Users feel Datadog gives the best visibility, better integration, and helpful, timely support. The logs and error reporting are extremely useful to conduct analysis and root cause analysis. The setup, ease of use, and flexibility with dashboard creation and reporting are just some of the things that our users like best about Datadog.
"The most valuable features are logging, the extensive set of integrations, and easy jumpstart."
"The most valuable feature is the dashboards that are provided out of the box, as well as ones we were able to configure."
"Its logs are most valuable."
"Datadog has given us near-live visibility across our entire cloud platform."
"Having a wealth of information has helped us investigate outages, and having historical data helps us tune our system."
"The application performance monitoring is pretty good."
"I have found error reporting and log centralization the most valuable features. Overall, Datadog provides a full package solution."
"The visibility that it provides is valuable. It is helping in being proactive around incident management. It is helping us to be able to get more visibility into our customers' applications so that we can assist them at the application layer. We also provide them the infrastructure from an AWS standpoint. We are able to make sure that our customers are aware of certain critical things around the analytical piece of either the network or the application. We're able to call customers before they even know about the issue. From there, we can start putting together some change management processes and help them a bit."
"The agent deployment is the most valuable. You don't need to do any configuration. You just deploy the agents, and it can automatically detect your infrastructure. That was the greatest feature that we saw in Dynatrace. If there is any database, it can detect it automatically and present everything to you."
"It is a very good APM tool. There is a lot of thorough scanning of services and applications. It has got great monitoring features."
"The solution has a very good user interface."
"Technical support has always been quick to respond."
"I find that the AI on offer is useful, as it's good at identifying problems. You do need a bit of customizing, however, even in its sort of vanilla form, it's pretty good at identifying problems and the root causes of those problems and whatnot."
"The Session Replay not only allows us to watch the user in 4K video, but to see the individual steps happening behind the scenes, from a developer perspective. It gives us every single step that a user takes in a session, along with the ability to watch it as a video playback. We can see each call to every server as the user goes through the site. If something is broken or not running optimally, it's going to come up in the Session Replay."
"This monitoring capability gives us the ability to measure the end-user experience."
"The move valuable feature is the AI engine, which is amazing."
"The error traceability is an area that can be improved."
"The setup was a bit complex."
"Datadog does not have the feature where you can monitor external websites or check the SSL secure for websites."
"I found the solution to be stable, I did not experience any bugs or glitches. However, some of the managing team did."
"While I like the ease of use, when compared with Tenable Nessus they could still improve their usability."
"Deploying the agents is still very manual."
"In the past two years, there have been a couple of outages."
"Once agents are connected to the Datadog portal, we should be able to upgrade them quickly."
"The dashboard could improve."
"The pricing of the product could be improved."
"The user interface for the management functions is not particularly intuitive for even the most common features."
"It would help if Dynatrace allowed more features that work with metrics like Grafana or New Relic."
"The usability is worse than it used to be."
"For the user, for the customer, they expect a solution to be not so expensive."
"Pretty much every month there are new features. However, its information on those new features is scarce."
"It's not really user friendly. You need to go through a certain type of training."
Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.
Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:
What does Dynatrace offer?
Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:
Reviews from Real Users
Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.
Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."
A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."
Datadog is ranked 2nd in AIOps with 32 reviews while Dynatrace is ranked 1st in AIOps with 36 reviews. Datadog is rated 8.4, while Dynatrace is rated 8.8. The top reviewer of Datadog writes "Provides insightful analytics and good visibility that assist with making architectural decisions". On the other hand, the top reviewer of Dynatrace writes "Gives us very deep visibility into both user actions and systems interactions, including a view inside containers". Datadog is most compared with New Relic APM, Azure Monitor, Splunk, Elastic Security and Amazon CloudWatch, whereas Dynatrace is most compared with AppDynamics, New Relic APM, Splunk, Azure Monitor and Elastic Observability. See our Datadog vs. Dynatrace report.
We monitor all AIOps reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.