We performed a comparison between Datadog and Dynatrace based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: We conclude that Datadog edges out Dynatrace by a very slim margin. Users feel Datadog gives the best visibility, better integration, and helpful, timely support. The logs and error reporting are extremely useful to conduct analysis and root cause analysis. The setup, ease of use, and flexibility with dashboard creation and reporting are just some of the things that our users like best about Datadog.
"We can handle debugging and find out why things are breaking in our applications."
"Datadog has a lot of features to be able to drill down deep into the swath of logs that our platforms generate."
"The RUM solution has improved our ability to triage faster and hand more capabilities to our customer support."
"The platform appeals to companies spanning many industries on a global scale."
"It has provided visibility with ease of implementation and allowed multiple teams to quickly onboard it."
"The interface and the integrations make it so easy to connect to the cloud or to the on-premise environment."
"Anything I've wanted to do, I found a way to get it done through Datadog."
"Datadog's log aggregation is really helpful since it lets me and every other engineer on my team login, view, and share logs when we need to debug our application."
"Smartscape is a valuable feature. They also have a technology named PurePath. PurePath is the distributed tracing data."
"Dynatrace has reduced our total headcount in operations and the mean time to detect and resolve problems. As a result, those challenging offline times are much shorter, if not non-existent, because of this solution."
"Dynatrace has multiple features that I need, but I love that you can analyze traffic, including any bottlenecks. I also find the tool user-friendly and has an easy-to-navigate interface."
"Having OneAgent is the most valuable feature of Dyantrace, as well as the monitoring."
"The most valuable features for me are the dashboard panels because they enable you to monitor multiple applications in one single site."
"The agent deployment is the most valuable. You don't need to do any configuration. You just deploy the agents, and it can automatically detect your infrastructure. That was the greatest feature that we saw in Dynatrace. If there is any database, it can detect it automatically and present everything to you."
"Great for monitoring critical internal and public-facing applications."
"Technical support has always been quick to respond."
"The setup was a bit complex."
"The FinOps needs improvement."
"While the tool is robust with many different capabilities, users would greatly benefit from more examples in the documentation."
"Auto instrumentation on tracing has not been very easy to find in the documentation."
"Some of the interface is still confusing to use."
"I've found that the documentation is lacking in certain regards."
"The sheer amount of products that are included can be overwhelming."
"The error traceability is an area that can be improved."
"It would help if Dynatrace allowed more features that work with metrics like Grafana or New Relic."
"I would like to see income monitoring for the servers and infrastructure monitoring."
"What needs improvement in Dynatrace is its dashboard. Creating dashboards in Dynatrace is good, but compared to Grafana, which is integrated with Broadcom DX APM, the resulting dashboard in Dynatrace isn't as clear. The Dynatrace dashboard needs to be more graphic."
"I would like a testing module focused on quality gates."
"An area for improvement would be security. In the next release, I'd like to see more network-centric capabilities - Dynatrace is good at the network level, but I have to leverage other network solutions and integrate with them, but a holistic approach including the network as a one-stop-shop would be great."
"The solution is a bit pricey."
"The reporting could be better."
"Its price, for sure, should be improved. Its price is quite high. Other than the price, there are always improvements to be made as technologies change. When we move into cloud-based technologies, Dynatrace will also have to adapt so that they can monitor those as well. It should have the adaptability to quickly transform to monitor those new technologies."
Datadog is a cloud monitoring solution that is designed to assist administrators, IT teams, and other members of an organization who are charged with keeping a close eye on their networks. Administrators can use Datadog to set real-time alerts and schedule automated report generation. They can deal with issues as they arise and keep up to date with the overall health of their network while still being able to focus on other tasks. Users can also track the historical performance of their networks and ensure that they operate at the highest possible level.
Some of the ways that organizations can benefit by deploying Datadog include:
Reviews from Real Users
Datadog is a solution that stands out when compared to many of its competitors. It can offer organizations many advantages. Two major advantages are the dashboards that users can create and the monitoring capability that it gives system administrators.
A senior manager in charge of site reliability engineering at Extra Space Storage writes, “The dashboards we created are core indicators of the health of our system, and it is one of the most reliable sources we have turned to, especially as we have seen APM metrics impacted several times lately. We can usually rely on logs to tell us what the apps are doing.”
Housecall Pro’s senior director of DevOps writes, “We value the monitoring capability since it allows us to be pushed alerts, rather than having to observe graphs continually.”
Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.
Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:
What does Dynatrace offer?
Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:
Reviews from Real Users
Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.
Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."
A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."
Datadog is ranked 1st in AIOps with 106 reviews while Dynatrace is ranked 2nd in AIOps with 30 reviews. Datadog is rated 8.6, while Dynatrace is rated 8.4. The top reviewer of Datadog writes "Easy to set up and good UI but needs better customization capabilities". On the other hand, the top reviewer of Dynatrace writes "Good executive-level dashboards with powerful automation and AI capabilities, but the management interface could be more intuitive". Datadog is most compared with New Relic, Azure Monitor, Splunk Enterprise Security, Amazon CloudWatch and Sentry, whereas Dynatrace is most compared with AppDynamics, New Relic, Splunk Enterprise Security, Azure Monitor and Elastic Observability. See our Datadog vs. Dynatrace report.
See our list of best AIOps vendors and best Application Performance Management (APM) vendors.
We monitor all AIOps reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
We also selected Dynatrace but for different reasons.
We were looking for a solution that integrated user experience to backend systems. The RUM data captured by Dynatrace and integration to the transaction trace is phenomenal.
Datadog was lacking in the APM space when we evaluated and was very limited specifically in real user monitoring.
I've seen an early preview of Dyantrace's latest logging capabilities and can say I'm very excited, to say the least. The solution is automated and traced. For a comprehensive solution to improve observability and reduce outage times we are very happy with Dynatrace.
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network monitoring capabilities that take into account their users’ need for the most in-depth and accurate information and solutions. It offers analysis powered by a cutting-edge and fully automated AI. This artificial intelligence is designed to spot in real time any issue that might appear in the network on both the code and the infrastructure levels. Network administrators will be offered an in-depth analysis of the issue. The report will show the nature of the problem, where in the network it can be located, and potential solutions that can be implemented. Dynatrace’s real-time reporting significantly cuts down the response time of administrators to issues.
Datadog’s network monitoring software does not offer AI reporting or analysis. While it does offer features that enable users to track issues in their networks, it does not offer anything that is as robust and in-depth as Dynatrace’s fully automated AI. Administrators have to go and constantly monitor the network for issues instead of receiving automatic notifications that can direct them to the problems at hand.
Dynatrace’s dashboards can take the data that the AI collects and lay it out for the administrative or executive teams in clear ways. It is easy to customize these dashboards according to what you need. In fact, the creation of dashboards is now automated. You tell the software what you want to see and it will build the dashboard for you.
Datadog offers dashboards that provide near real-time visibility. They track the health of the network applications and provide indicators of the network’s overall condition. These dashboards are somewhat easy to create. However, they lack the automation that Dynatrace provides.
While Datadog offers a solution that can provide effective network monitoring, Dynatrace’s features make it a better option. Its AI and automation make it a far more effective product.