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44,486 views|36,570 comparisons
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49,728 views|32,073 comparisons
Featured Review
Find out what your peers are saying about Datadog vs. Dynatrace and other solutions. Updated: January 2022.
564,322 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Having a clear view, not only of our infrastructure but our apps and services as well, has brought a great added value to our customers.""Datadog's ability to group and visualize the servers and the data makes it relatively easy for the root cause analysis.""Sometimes it's more user friendly for development teams. There are some parts of Datadog that are more understandable for development teams. For example, the APM in Datadog works more manually and works like the tools in New Relic or Grafana, or Elastic. It is easier to understand for software development teams.""The most valuable feature of Datadog is its logs.""I have found error reporting and log centralization the most valuable features. Overall, Datadog provides a full package solution.""The visibility that it provides is valuable. It is helping in being proactive around incident management. It is helping us to be able to get more visibility into our customers' applications so that we can assist them at the application layer. We also provide them the infrastructure from an AWS standpoint. We are able to make sure that our customers are aware of certain critical things around the analytical piece of either the network or the application. We're able to call customers before they even know about the issue. From there, we can start putting together some change management processes and help them a bit.""Because of our client focus, it is easy for us to sell. This is because it is easy to use and easy to set up.""I have found some of the most valuable features to be the way things all come together that gives us a point of view that is useful. The panel is very beautiful and customizable."

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"The most valuable features are ease of deployment, UI, and collected data. Its deployment is really easy. In just a few hours, you can have a very good outcome, and you can see everything, which is very valuable. It collects a good amount of data.""It helps to improve code efficiency and has quicker performance analysis.""With the Agentless monitoring and ability to create custom plugins, we've been able to transform the tool not just into a great APM solution but a really good enterprise monitoring solution too.""It is really comfortable and easy to use for application monitoring. We are able to see and go deep into the problem. We didn't have any issues with this product.""With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place.""The agent deployment is the most valuable. You don't need to do any configuration. You just deploy the agents, and it can automatically detect your infrastructure. That was the greatest feature that we saw in Dynatrace. If there is any database, it can detect it automatically and present everything to you.""I find that the AI on offer is useful, as it's good at identifying problems. You do need a bit of customizing, however, even in its sort of vanilla form, it's pretty good at identifying problems and the root causes of those problems and whatnot.""The product allows us to build preferred/customized business transactions to track complex transactions. UEM (User Experience Monitoring) agents track user experience on webRequests. The advantage is that Dynatrace correlates the measures on the devices with those on the backend servers, giving us an end-to-end view of the transaction, from the user's phone deep into the backend servers."

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Cons
"The setup was a bit complex.""I'd like to see better pricing and more integration in the next release.""While I like the ease of use, when compared with Tenable Nessus they could still improve their usability.""It would be ideal if the product offered a bit more monitoring from our dashboard.""The incident management beta looks promising, but it is still missing the ability to automatically create incidents based on certain alerts.""It can have a more modernized pricing mechanism. We're actually working with them to figure out how to become more modular and have a better and more modernized pricing mechanism. The issue with Datadog is that you have to buy the whole suite of different products, and you kind of get stuck in the old utilization of 40% of their suite. Most organizations today break down between application development, networking, and security. Therefore, there should be a way to break down different modules into just app dev, infosec, networking, etc. Customers have various needs across their business lines, and sometimes, they're just not willing to have tools that they're not using 100%. AppDynamics is probably a little bit better in terms of being modular.""It could use some additional features when working with metrics like Grafana or like New Relic has. Datadog does not use library technologies like Dynatrace does. Datadog has machine learning too, but it does not have this option in all layers of monitoring like infrastructure service process in applications.""We have recently had a number of issues with stability and delays on logging, monitoring, metric evaluation, and alerts."

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"For the user, for the customer, they expect a solution to be not so expensive.""They've leveraged those security gateways and renamed them ActiveGates, and now there are different web plugins we can run on it... Sometimes the development of those seems to be running very fast and it's not complete. They don't yet function quite as easily as the OneAgents do. But I have hopes that that's going to get better. We have tried the MQ, the Citrix, and the Oracle ActiveGate plugins. They could be sharper. It's the right direction to go. It just seems like it could be smoother.""They could also, develop an observability platform where you could have the ability to inject events, locks, and traces.""An area for improvement would be security. In the next release, I'd like to see more network-centric capabilities - Dynatrace is good at the network level, but I have to leverage other network solutions and integrate with them, but a holistic approach including the network as a one-stop-shop would be great.""I would like a testing module focused on quality gates.""The one area that we get value out of now, where we would love to see additional features, is the Session Replay. The ability to see how one individual uses a particular feature is great. But what we'd really like to be able to see is how a large group of people uses a particular feature. I believe Dynatrace has some things on its roadmap to add to Session Replay that would allow us those kinds of insights as well.""Its price, for sure, should be improved. Its price is quite high. Other than the price, there are always improvements to be made as technologies change. When we move into cloud-based technologies, Dynatrace will also have to adapt so that they can monitor those as well. It should have the adaptability to quickly transform to monitor those new technologies.""There continues to be some opportunity to expose the infrastructure from a broader reporting standpoint. Overall, the opportunity is in the reporting capability and the ability to more flexibly expose or pivot the data for deeper analysis. Oftentimes, the solution is good at looking narrowly at information, but when you want to broaden that perspective, that's where the challenges come in. At this point, it requires the export of data to external systems to do this."

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Pricing and Cost Advice
  • "It didn't scale well from the cost perspective. We had a custom package deal."
  • "The price is better than some competing products."
  • "Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick."
  • "It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill."
  • "Pricing seemed easy until the bill came in and some things were not accounted for."
  • "The cost is high and this can be justified if the scale of the environment is big."
  • "My advice is to really keep an eye on your overage costs, as they can spiral really fast."
  • "If you do your homework, you'll find that if you're really concerned with cost, it's good."
  • More Datadog Pricing and Cost Advice →

  • "It's more expensive than other solutions, but worth it. We use full APM monitoring on our primary systems, but only resource monitoring on lesser systems. We shift licenses around our environment when a deeper dive into lesser systems is required."
  • "It's understandable to do a smaller scale initial evaluation. However, as you identify the product value, don't hesitant in your scope and scale to maximize the initial investment and your opportunity to do a bulk investment of the product."
  • "The solution has saved us money through the consolidation of tools. With a hybrid landscape, we had multiple tools. When we consolidated, we removed four or five other monitoring tools with one. For the last ROI calculation that I did, Dynatrace was saving us up to $500,000 per year."
  • "If there are no corporate requirements to run Dynatrace Managed (operating it yourself), I would definitely go for the size option. For small and medium-sized companies, the size option is probably the cheapest one. You don't need to look into operating it. You don't need to run hardware. It is pay as you go."
  • "We license it for two environments, typically all of production and all of one lower environment, usually our staging environment. If there is a downside to Dynatrace, the only thing I can think of would be the cost. If it were cheaper, I'd have it in all my environments. I don't think they're charging more than it's worth, by any means. It's just that good software costs money."
  • "It is quite costly. Dynatrace was the most expensive, compared to the other products we looked at. But it was also a lot better. If you want value for your money, Dynatrace is the way to go."
  • "The only limitation with scaling to cloud-native environments is licensing. It all depends on how many DEM units you're willing to license. The more of DEM units that you purchase, the more user data you can collect."
  • "Consider volume because that is where you will get the most benefit. Doing a point solution is not cost-effective."
  • More Dynatrace Pricing and Cost Advice →

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    Answers from the Community
    Netanya Carmi
    author avatarreviewer1352679 (IT Technical Architect at a insurance company with 5,001-10,000 employees)
    Real User

    We also selected Dynatrace but for different reasons.  


    We were looking for a solution that integrated user experience to backend systems. The RUM data captured by Dynatrace and integration to the transaction trace is phenomenal.  


    Datadog was lacking in the APM space when we evaluated and was very limited specifically in real user monitoring.  


    I've seen an early preview of Dyantrace's latest logging capabilities and can say I'm very excited, to say the least.  The solution is automated and traced. For a comprehensive solution to improve observability and reduce outage times we are very happy with Dynatrace.

    Questions from the Community
    Top Answer: 
    With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good core… more »
    Top Answer: 
    Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network… more »
    Top Answer: 
    The solution is sufficiently stable.
    Top Answer: 
    While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything else… more »
    Top Answer: 
    Dynatrace has reduced our total headcount in operations and the mean time to detect and resolve problems. As a result, those challenging offline times are much shorter, if not non-existent, because of… more »
    Top Answer: 
    There's a perception that Dynatrace's value could be questioned, but this is down to a lack of due diligence on the front end. When done right, this product always gives good ROI and total cost of… more »
    Ranking
    2nd
    out of 13 in AIOps
    Views
    44,486
    Comparisons
    36,570
    Reviews
    23
    Average Words per Review
    518
    Rating
    8.4
    1st
    out of 13 in AIOps
    Views
    49,728
    Comparisons
    32,073
    Reviews
    34
    Average Words per Review
    1,237
    Rating
    8.9
    Comparisons
    Learn More
    Overview
    Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

    Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. More than 8,000 customers use Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.

    Offer
    Learn more about Datadog
    Learn more about Dynatrace
    Sample Customers
    Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
    Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
    Top Industries
    REVIEWERS
    Computer Software Company19%
    Financial Services Firm15%
    Comms Service Provider8%
    Real Estate/Law Firm8%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Comms Service Provider18%
    Financial Services Firm8%
    Media Company5%
    REVIEWERS
    Financial Services Firm31%
    Insurance Company10%
    Retailer7%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company29%
    Comms Service Provider16%
    Financial Services Firm12%
    Insurance Company7%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise24%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise14%
    Large Enterprise59%
    REVIEWERS
    Small Business14%
    Midsize Enterprise13%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise16%
    Large Enterprise64%
    Find out what your peers are saying about Datadog vs. Dynatrace and other solutions. Updated: January 2022.
    564,322 professionals have used our research since 2012.

    Datadog is ranked 2nd in AIOps with 26 reviews while Dynatrace is ranked 1st in AIOps with 38 reviews. Datadog is rated 8.4, while Dynatrace is rated 8.8. The top reviewer of Datadog writes "Provides insightful analytics and good visibility that assist with making architectural decisions". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". Datadog is most compared with Splunk, ELK Logstash, New Relic APM, Azure Monitor and Amazon CloudWatch, whereas Dynatrace is most compared with AppDynamics, Splunk, New Relic APM, Azure Monitor and Elastic APM. See our Datadog vs. Dynatrace report.

    See our list of best AIOps vendors and best Application Performance Management (APM) vendors.

    We monitor all AIOps reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.