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Datadog Logo
47,033 views|36,987 comparisons
Dynatrace Logo
46,227 views|31,260 comparisons
Executive Summary
Updated on March 31, 2022

We performed a comparison between Datadog and Dynatrace based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Users of both of these solutions feel that setup and deployment are very straightforward and easy to complete.
  • Features: Datadog users really like the near-live visibility across the entire platform You can build very useful dashboards right out of the box using this solution. Developers are able to see how code is running in production, and custom built-in metrics give a wealth of knowledge and historical data that helps keep systems running smoothly on a consistent basis. Many users feel there should be a more tiered approach to give users the opportunity to buy a more tailored product specific to their organizational needs. Datadog could also be more user-friendly. Users would like to see deeper application-level insight and better incident management.

    Dynatrace reviewers very much appreciate the OneAgent feature, which encompasses threat analysis, memory dumps, Java analysis, database reporting, and more. With Dynatrace, users have the ability to see and resolve critical issues before they impact the client. Dynatrace reviewers feel that documentation could be clearer so that issues could be more easily resolved and feel that as the solution does so much, there is a bit of a learning curve. Users feel that Dynatrace should offer more security options, and improved integration with other tools would be welcomed.
  • Pricing: Users of both of these solutions feel that the pricing could be better.
  • Service and Support: Users of both solutions are very happy with the support and service they receive.

Comparison Results: We conclude that Datadog edges out Dynatrace by a very slim margin. Users feel Datadog gives the best visibility, better integration, and helpful, timely support. The logs and error reporting are extremely useful to conduct analysis and root cause analysis. The setup, ease of use, and flexibility with dashboard creation and reporting are just some of the things that our users like best about Datadog.

To learn more, read our detailed Datadog vs. Dynatrace report (Updated: May 2022).
Buyer's Guide
Datadog vs. Dynatrace
May 2022
Find out what your peers are saying about Datadog vs. Dynatrace and other solutions. Updated: May 2022.
609,272 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features are logging, the extensive set of integrations, and easy jumpstart.""The most valuable feature is the dashboards that are provided out of the box, as well as ones we were able to configure.""Its logs are most valuable.""Datadog has given us near-live visibility across our entire cloud platform.""Having a wealth of information has helped us investigate outages, and having historical data helps us tune our system.""The application performance monitoring is pretty good.""I have found error reporting and log centralization the most valuable features. Overall, Datadog provides a full package solution.""The visibility that it provides is valuable. It is helping in being proactive around incident management. It is helping us to be able to get more visibility into our customers' applications so that we can assist them at the application layer. We also provide them the infrastructure from an AWS standpoint. We are able to make sure that our customers are aware of certain critical things around the analytical piece of either the network or the application. We're able to call customers before they even know about the issue. From there, we can start putting together some change management processes and help them a bit."

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"The agent deployment is the most valuable. You don't need to do any configuration. You just deploy the agents, and it can automatically detect your infrastructure. That was the greatest feature that we saw in Dynatrace. If there is any database, it can detect it automatically and present everything to you.""It is a very good APM tool. There is a lot of thorough scanning of services and applications. It has got great monitoring features.""The solution has a very good user interface.""Technical support has always been quick to respond.""I find that the AI on offer is useful, as it's good at identifying problems. You do need a bit of customizing, however, even in its sort of vanilla form, it's pretty good at identifying problems and the root causes of those problems and whatnot.""The Session Replay not only allows us to watch the user in 4K video, but to see the individual steps happening behind the scenes, from a developer perspective. It gives us every single step that a user takes in a session, along with the ability to watch it as a video playback. We can see each call to every server as the user goes through the site. If something is broken or not running optimally, it's going to come up in the Session Replay.""This monitoring capability gives us the ability to measure the end-user experience.""The move valuable feature is the AI engine, which is amazing."

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Cons
"The error traceability is an area that can be improved.""The setup was a bit complex.""Datadog does not have the feature where you can monitor external websites or check the SSL secure for websites.""I found the solution to be stable, I did not experience any bugs or glitches. However, some of the managing team did.""While I like the ease of use, when compared with Tenable Nessus they could still improve their usability.""Deploying the agents is still very manual.""In the past two years, there have been a couple of outages.""Once agents are connected to the Datadog portal, we should be able to upgrade them quickly."

More Datadog Cons →

"The dashboard could improve.""The pricing of the product could be improved.""The user interface for the management functions is not particularly intuitive for even the most common features.""It would help if Dynatrace allowed more features that work with metrics like Grafana or New Relic.""The usability is worse than it used to be.""For the user, for the customer, they expect a solution to be not so expensive.""Pretty much every month there are new features. However, its information on those new features is scarce.""It's not really user friendly. You need to go through a certain type of training."

More Dynatrace Cons →

Pricing and Cost Advice
  • "It didn't scale well from the cost perspective. We had a custom package deal."
  • "Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick."
  • "It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill."
  • "Pricing seemed easy until the bill came in and some things were not accounted for."
  • "The cost is high and this can be justified if the scale of the environment is big."
  • "My advice is to really keep an eye on your overage costs, as they can spiral really fast."
  • "If you do your homework, you'll find that if you're really concerned with cost, it's good."
  • "It has a module-based pricing model."
  • More Datadog Pricing and Cost Advice →

  • "Dynatrace has a place for everybody. How you use it and what your budgetary limitations are will dictate what you do with it. But it's within everybody's reach. If you're a small organization and you have a large infrastructure, you may not be able to monitor the whole thing. You may have to pick and choose what you want to monitor, and you have the ability to do so. Your available funds are going to dictate that."
  • "I think that the price is reasonable."
  • "We have a three-year contract. We have 30 licenses for the full stack and 3 licenses for the DEM unit."
  • "There is a license cost, which is obviously more expensive than an open-source solution, but for the return on investment from what you get from it, it's a great investment. Of course, it could always be cheaper."
  • "Financially Dynatrace was a lot more expensive than AppDynamics."
  • "The price of the solution is expensive."
  • "The price range is quite high."
  • "Its price is quite high. Although it is worth it, it would be better if its price is reduced. They base their prices around licensing. Their prices are based on agent licensing and consumption licensing. Both of these can be a bit cheaper, but if they are the best in the market, as I consider them to be, I assume that their prices will be higher. They are delivering the product for that price."
  • More Dynatrace Pricing and Cost Advice →

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    Answers from the Community
    Netanya Carmi
    reviewer1352679 - PeerSpot reviewerreviewer1352679 (IT Technical Architect at a insurance company with 5,001-10,000 employees)
    Real User

    We also selected Dynatrace but for different reasons.  


    We were looking for a solution that integrated user experience to backend systems. The RUM data captured by Dynatrace and integration to the transaction trace is phenomenal.  


    Datadog was lacking in the APM space when we evaluated and was very limited specifically in real user monitoring.  


    I've seen an early preview of Dyantrace's latest logging capabilities and can say I'm very excited, to say the least.  The solution is automated and traced. For a comprehensive solution to improve observability and reduce outage times we are very happy with Dynatrace.

    Questions from the Community
    Top Answer:With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good core… more »
    Top Answer:Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network… more »
    Top Answer:The most valuable features of Datadog are the flexibility and additional features when compared to other solutions, such as AppDynamics and Dynatrace. Some of the features include AI and ML… more »
    Top Answer:While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything else… more »
    Top Answer:Having OneAgent is the most valuable feature of Dyantrace, as well as the monitoring.
    Ranking
    2nd
    out of 15 in AIOps
    Views
    47,033
    Comparisons
    36,987
    Reviews
    28
    Average Words per Review
    501
    Rating
    8.4
    1st
    out of 15 in AIOps
    Views
    46,227
    Comparisons
    31,260
    Reviews
    41
    Average Words per Review
    1,097
    Rating
    8.8
    Comparisons
    Learn More
    Overview
    Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

    Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

    Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

    • Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.

    • OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.

    • PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

    What does Dynatrace offer?

    Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

    • Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.

    • Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.

    • Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.

    • Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.

    • Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.

    • Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

    Reviews from Real Users

    Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

    Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

    A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

    Offer
    Learn more about Datadog
    Learn more about Dynatrace
    Sample Customers
    Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
    Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
    Top Industries
    REVIEWERS
    Computer Software Company22%
    Financial Services Firm13%
    Real Estate/Law Firm9%
    Transportation Company6%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Comms Service Provider16%
    Financial Services Firm9%
    Insurance Company5%
    REVIEWERS
    Financial Services Firm29%
    Insurance Company10%
    Computer Software Company8%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Financial Services Firm15%
    Comms Service Provider14%
    Insurance Company7%
    Company Size
    REVIEWERS
    Small Business43%
    Midsize Enterprise20%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise16%
    Large Enterprise65%
    REVIEWERS
    Small Business16%
    Midsize Enterprise13%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise13%
    Large Enterprise73%
    Buyer's Guide
    Datadog vs. Dynatrace
    May 2022
    Find out what your peers are saying about Datadog vs. Dynatrace and other solutions. Updated: May 2022.
    609,272 professionals have used our research since 2012.

    Datadog is ranked 2nd in AIOps with 32 reviews while Dynatrace is ranked 1st in AIOps with 36 reviews. Datadog is rated 8.4, while Dynatrace is rated 8.8. The top reviewer of Datadog writes "Provides insightful analytics and good visibility that assist with making architectural decisions". On the other hand, the top reviewer of Dynatrace writes "Gives us very deep visibility into both user actions and systems interactions, including a view inside containers". Datadog is most compared with New Relic APM, Azure Monitor, Splunk, Elastic Security and Amazon CloudWatch, whereas Dynatrace is most compared with AppDynamics, New Relic APM, Splunk, Azure Monitor and Elastic Observability. See our Datadog vs. Dynatrace report.

    See our list of best AIOps vendors and best Application Performance Management (APM) vendors.

    We monitor all AIOps reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.