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18,176 views|14,272 comparisons
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52,984 views|38,974 comparisons
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49,484 views|31,953 comparisons
Comparison Buyer's Guide
Executive Summary
Updated on Mar 31, 2022

We performed a comparison between Datadog and Dynatrace based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Users of both of these solutions feel that setup and deployment are very straightforward and easy to complete.
  • Features: Datadog users really like the near-live visibility across the entire platform You can build very useful dashboards right out of the box using this solution. Developers are able to see how code is running in production, and custom built-in metrics give a wealth of knowledge and historical data that helps keep systems running smoothly on a consistent basis. Many users feel there should be a more tiered approach to give users the opportunity to buy a more tailored product specific to their organizational needs. Datadog could also be more user-friendly. Users would like to see deeper application-level insight and better incident management.

    Dynatrace reviewers very much appreciate the OneAgent feature, which encompasses threat analysis, memory dumps, Java analysis, database reporting, and more. With Dynatrace, users have the ability to see and resolve critical issues before they impact the client. Dynatrace reviewers feel that documentation could be clearer so that issues could be more easily resolved and feel that as the solution does so much, there is a bit of a learning curve. Users feel that Dynatrace should offer more security options, and improved integration with other tools would be welcomed.
  • Pricing: Users of both of these solutions feel that the pricing could be better.
  • Service and Support: Users of both solutions are very happy with the support and service they receive.

Comparison Results: We conclude that Datadog edges out Dynatrace by a very slim margin. Users feel Datadog gives the best visibility, better integration, and helpful, timely support. The logs and error reporting are extremely useful to conduct analysis and root cause analysis. The setup, ease of use, and flexibility with dashboard creation and reporting are just some of the things that our users like best about Datadog.

To learn more, read our detailed Datadog vs. Dynatrace Report (Updated: November 2022).
653,522 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time.""It does everything we wanted it to do.""The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information.""The monitoring so far has been good and we are happy with it.""To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution.""There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good.""The stability of New Relic APM is very good.""One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."

More New Relic APM Pros →

"The seamless integration between Datadog and hundreds of apps makes onboarding new products and teams a breeze.""The feature I have found most valuable is when I can reuse existing monitors and alerts for new dashboards.""The most valuable features are the dashboards and the reporting.""Having a wealth of information has helped us investigate outages, and having historical data helps us tune our system.""The infrastructure monitoring capabilities are really valuable. You can just log on and see everything that is happening within an IT environment.""Datadog has so far been a breeze to use and set up.""The application performance monitoring is pretty good.""We have hundreds of microservices, and knowing how top-level requests weave throughout all of them is invaluable."

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"Dynatrace has reduced our total headcount in operations and the mean time to detect and resolve problems. As a result, those challenging offline times are much shorter, if not non-existent, because of this solution.""The most useful features are cloud monitoring, application monitoring, and alert notifications.""Dynatrace helped us with root cause analysis of poor performing components of our applications.""We use the Dynatrace AI to assess impact. Because it links to real users, it is generally pretty correct in terms of when it raises an incident. We determine the severity by how many users it is affecting, then we use it as business justification to put a priority on that alert.""Its monitoring and key purpose capabilities are the most valuable. It provides the root cause of problems and helps peers join the war room.""The initial setup is easy.""I find that the AI on offer is useful, as it's good at identifying problems. You do need a bit of customizing, however, even in its sort of vanilla form, it's pretty good at identifying problems and the root causes of those problems and whatnot.""The deployment itself is very easy and straightforward."

More Dynatrace Pros →

Cons
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment.""How granular I could go down at looking at certain data, especially related to the operations, is limited.""We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it.""There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it.""One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly.""I haven't come across any features that are lacking.""New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided.""They should bring the pricing down to be more competitive."

More New Relic APM Cons →

"I sometimes log in and see items changed, either in the UI or a feature enabled. To see it for the first time without proper communication can sometimes come as a shock.""I would like better navigability across pages.""The real issue with this product is cost control.""We'd like Datadog to make the log storage cheaper.""I often have issues with the UI in my browser.""While the tool is robust with many different capabilities, users would greatly benefit from more examples in the documentation.""I found the solution to be stable, I did not experience any bugs or glitches. However, some of the managing team did.""The solution should provide alerts for cloud outages."

More Datadog Cons →

"The dashboard could improve.""Dynatrace could be improved by having a fully functional applications and infrastructure monitoring feature. Their existing stack, which is SNMP-based, does not have full infrastructure monitoring, whereas if we compare it with other solutions like New Relic or Datadog, they have moved into infrastructure monitoring. The second improvement I would suggest is in regards to the cost. So far, Dynatrace is the most expensive APM that we sell, even compared to New Relic. I think they can improve a little bit in terms of the license pricing.""The solution could improve on integration, cloud services, and making the configuration less difficult.""The usability is worse than it used to be.""It would help if Dynatrace allowed more features that work with metrics like Grafana or New Relic.""Due to the fact that you doing a lot, you have a problem with the learning curve. We're really looking for ways to make this product more accessible.""We'd like it to be more user-friendly, which, in our case, might be a big ask as we have a fairly complex environment.""The reporting could be better."

More Dynatrace Cons →

Pricing and Cost Advice
  • "The price was one of the reasons we chose this solution."
  • "I think the pricing is reasonable."
  • "The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
  • "This is an expensive tool."
  • "The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
  • "If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
  • "The pricing is fine."
  • More New Relic APM Pricing and Cost Advice →

  • "Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick."
  • "It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill."
  • "Pricing seemed easy until the bill came in and some things were not accounted for."
  • "The cost is high and this can be justified if the scale of the environment is big."
  • "My advice is to really keep an eye on your overage costs, as they can spiral really fast."
  • "If you do your homework, you'll find that if you're really concerned with cost, it's good."
  • "It has a module-based pricing model."
  • "I am not satisfied with its licensing. Its payment is based on the exported data, and there was an explosion of the data for three or four weeks. My customer was not alerted, and there was no way for them to see that there has been an explosion of data. They got a big invoice for one or two months. The pricing model of Datadog is based on the data. The customer was quite surprised about not being alerted about this explosion of data. They should provide some kind of alert when there is an increase in usage."
  • More Datadog Pricing and Cost Advice →

  • "We have a three-year contract. We have 30 licenses for the full stack and 3 licenses for the DEM unit."
  • "There is a license cost, which is obviously more expensive than an open-source solution, but for the return on investment from what you get from it, it's a great investment. Of course, it could always be cheaper."
  • "Financially Dynatrace was a lot more expensive than AppDynamics."
  • "The price of the solution is expensive."
  • "The price range is quite high."
  • "Its price is quite high. Although it is worth it, it would be better if its price is reduced. They base their prices around licensing. Their prices are based on agent licensing and consumption licensing. Both of these can be a bit cheaper, but if they are the best in the market, as I consider them to be, I assume that their prices will be higher. They are delivering the product for that price."
  • "We asked for a three-year license, and the price was quite good."
  • "It's expensive."
  • More Dynatrace Pricing and Cost Advice →

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    Answers from the Community
    Netanya Carmi
    reviewer1352679 - PeerSpot reviewerreviewer1352679 (IT Technical Architect at a insurance company with 5,001-10,000 employees)
    Real User

    We also selected Dynatrace but for different reasons.  


    We were looking for a solution that integrated user experience to backend systems. The RUM data captured by Dynatrace and integration to the transaction trace is phenomenal.  


    Datadog was lacking in the APM space when we evaluated and was very limited specifically in real user monitoring.  


    I've seen an early preview of Dyantrace's latest logging capabilities and can say I'm very excited, to say the least.  The solution is automated and traced. For a comprehensive solution to improve observability and reduce outage times we are very happy with Dynatrace.

    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems… more »
    Top Answer:To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you… more »
    Top Answer:I'm unaware of how much the license for New Relic APM costs.
    Top Answer:With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times… more »
    Top Answer:Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the… more »
    Top Answer:Datadog has made it much easier to have a central place for people to look for logs and made it much easier to notify… more »
    Top Answer:The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you… more »
    Top Answer:While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack… more »
    Top Answer:Having OneAgent is the most valuable feature of Dyantrace, as well as the monitoring.
    Comparisons
    Also Known As
    New Relic Mobile
    Learn More
    Overview

    New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle.

    There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

    Reviews from Real Users

    “To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. “ - Sreenivasula M., Sr. Engineer of Quality Assurance at a tech consulting company.

    The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing.” - A PeerSpot user who is a Middleware Specialist at a tech services company.

    Datadog is a cloud monitoring solution that is designed to assist administrators, IT teams, and other members of an organization who are charged with keeping a close eye on their networks. Administrators can use Datadog to set real-time alerts and schedule automated report generation. They can deal with issues as they arise and keep up to date with the overall health of their network while still being able to focus on other tasks. Users can also track the historical performance of their networks and ensure that they operate at the highest possible level.

    Datadog Benefits

    Some of the ways that organizations can benefit by deploying Datadog include:

    • Gain an integrated view of the services and programs that IT teams are employing across their networks. Users can view and monitor all of the disparate programs that they have running across their networks with this one solution. They can track these programs across the entirety of the data’s life cycle.
    • Analyze and utilize massive amounts of data in real time. Datadog’s dashboards gather data in real time. Administrators can utilize their network’s data the minute that it becomes relevant to them. Decisions can be made based on the most current information available.
    • Keep your cloud network secured against digital threats. Datadog enables users to create alerts that will notify the minute that threats arise. IT teams and administrators can rapidly address any issue that comes up and prevent any existing problem from growing worse.
    • Easily get it up and running. Users can set up Datadog, configure it, and employ API integrations to connect it to external solutions with ease.

    Datadog Features

    • Customizable and prefabricated monitoring dashboards. Administrators are supplied with two different types of dashboards that they can choose from when they are setting up Datadog. They can customize the dashboards to fit any specialized monitoring need. Additionally, users can choose to use prefabricated dashboards that come with the solution.
    • Disaster recovery feature. Datadog has a built-in feature that enables organizations to continue functioning if some disaster strikes their network. If the network suffers damage, Datadog can restore lost data and infrastructure. Should a digital threat do damage to the network, Datadog ensures that the damage is not irreparable.
    • Vulnerability scanning tool. Users can keep ahead of threats to their networks by employing Datadog’s vulnerability scanning feature. This tool scans the entirety of a user’s network and warns them if a vulnerability is detected. Users can then move to patch these holes in their security before the threat to their network can escalate.

    Reviews from Real Users

    Datadog is a solution that stands out when compared to many of its competitors. It can offer organizations many advantages. Two major advantages are the dashboards that users can create and the monitoring capability that it gives system administrators.

    A senior manager in charge of site reliability engineering at Extra Space Storage writes, “The dashboards we created are core indicators of the health of our system, and it is one of the most reliable sources we have turned to, especially as we have seen APM metrics impacted several times lately. We can usually rely on logs to tell us what the apps are doing.”

    Housecall Pro’s senior director of DevOps writes, “We value the monitoring capability since it allows us to be pushed alerts, rather than having to observe graphs continually.

    Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

    Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

    • Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.

    • OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.

    • PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

    What does Dynatrace offer?

    Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

    • Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.

    • Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.

    • Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.

    • Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.

    • Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.

    • Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

    Reviews from Real Users

    Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

    Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

    A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

    Offer
    Learn more about New Relic APM
    Learn more about Datadog
    Learn more about Dynatrace
    Sample Customers
    Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
    Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
    Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Computer Software Company13%
    Media Company11%
    Retailer7%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company17%
    Comms Service Provider7%
    Government6%
    REVIEWERS
    Financial Services Firm24%
    Computer Software Company16%
    Comms Service Provider9%
    Insurance Company6%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm12%
    Comms Service Provider11%
    Insurance Company6%
    REVIEWERS
    Financial Services Firm29%
    Insurance Company10%
    Manufacturing Company8%
    Computer Software Company7%
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company17%
    Comms Service Provider9%
    Insurance Company7%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise28%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    REVIEWERS
    Small Business39%
    Midsize Enterprise19%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise65%
    REVIEWERS
    Small Business16%
    Midsize Enterprise13%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise11%
    Large Enterprise75%
    Buyer's Guide
    Datadog vs. Dynatrace
    November 2022
    Find out what your peers are saying about Datadog vs. Dynatrace and other solutions. Updated: November 2022.
    653,522 professionals have used our research since 2012.

    Datadog is ranked 1st in AIOps with 101 reviews while Dynatrace is ranked 2nd in AIOps with 32 reviews. Datadog is rated 8.6, while Dynatrace is rated 8.8. The top reviewer of Datadog writes "Provides insightful analytics and good visibility that assist with making architectural decisions". On the other hand, the top reviewer of Dynatrace writes "Good executive-level dashboards with powerful automation and AI capabilities, but the management interface could be more intuitive". Datadog is most compared with Azure Monitor, Amazon CloudWatch, Splunk, Elastic Security and AppDynamics, whereas Dynatrace is most compared with AppDynamics, Splunk, Azure Monitor, Elastic Observability and Instana Dynamic APM. See our Datadog vs. Dynatrace report.

    See our list of best AIOps vendors and best Application Performance Management (APM) vendors.

    We monitor all AIOps reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.