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Datadog vs Dynatrace comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datadog
Ranking in Application Performance Monitoring (APM) and Observability
1st
Ranking in Log Management
3rd
Ranking in Container Monitoring
2nd
Ranking in AIOps
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
186
Ranking in other categories
Network Monitoring Software (3rd), IT Infrastructure Monitoring (2nd), Cloud Monitoring Software (1st), Cloud Security Posture Management (CSPM) (9th)
Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Ranking in Log Management
4th
Ranking in Container Monitoring
1st
Ranking in AIOps
2nd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
344
Ranking in other categories
Mobile APM (1st)
 

Mindshare comparison

As of January 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Datadog is 9.9%, down from 11.8% compared to the previous year. The mindshare of Dynatrace is 12.4%, down from 14.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.
Manish Ved - PeerSpot reviewer
Solution has a useful AI engine, but the reports could be a bit better
We are typically about a version or two behind. We are on the managed solution. Our model of deployment is on-premises. I would say there are a couple of thousand users of this solution in our company. We are also planning on increasing the usage as our apps migrate to the cloud. I would advise other people looking into solutions, to do their homework beforehand and not assume that by deploying all the tools everything will automatically work, so there's still a lot of configuration involved. I would rate this solution as a whole an eight, on a scale from one to 10, with one being the worst and 10 being the best.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"APM is great and has provided low-effort out-of-the-box observability for various services."
"It helps us better manage our logs."
"I like how we can customize alerts, and when alerts have become too noisy, we turn their threshold down fairly easily."
"I like the amount of tooling and the number of solutions they sold with their monitoring. Datadog was highly intuitive to use."
"The most valuable aspect of the solution is the APM."
"Datadog is providing efficiency in the products we develop for the wireless device engineering department."
"The visibility into our network has allowed for quick diagnosis of failures, identification of underutilized or over-utilized resources, and allowed for cloud cost optimization opportunities."
"The most valuable feature I have found is the elastic container service."
"The features that we find most valuable are automatic root cause detection, topology discovery, and session replay."
"I would rate the technical support very well. They work with the inside their development teams to get us the best answer, as much as possible."
"I would give Dynatrace's technical support a 100% rating. I feel like whenever I call or send an email that I get the right person automatically. For the most difficult answers, the most I have to wait is about three days and the answers have been relevant."
"It has enabled us to have a deeper insight into our application availability and performance."
"Dynatrace is heavily automated which is a big advantage. You don't have to configure a lot, it installs and it runs straight away. There's direct return on investment and you can focus on more interesting stuff than always have to configure and change the configurations. Issues or problems in detection is also fully automated, which is great."
"Our development group has started using Dynatrace extensively. It helps them find bottlenecks caused by code."
"Service discovery with artificial intelligence automatic anomaly root cause detection, and problems replay."
"This solution has helped us with faster identification of the root cause, allowing faster resolution and increased uptime."
 

Cons

"They could have better log reporting."
"The ability to find what you are looking for when starting out could be improved."
"The query performance could be improved, particularly when handling large datasets, as slower response times can hinder efficiency."
"Interactive tutorials could be a game changer."
"I would like testing for data in the future."
"Billing should be more transparent."
"I think better access to their engineers when we have a problem could be better."
"In production, we intend to use trace IDs generated by RUM to attach to support tickets when a user experiences a traceable network error, and we want to display this trace ID to the user so if they were to contact us about a specific issue, they can provide us an exact ID displayed to them back to us. Currently, this is not possible out-of-the-box client-side without inventing our own solution for capturing these trace IDs, such as shimming the native fetch or returning the ID from the service response."
"We would also like to see all the good data in a single view across multiple tools, so that access to integration is critical."
"Custom reporting is still missing."
"The integration of the tools is getting there. It is still not there yet, because we still have to get a lot of tools to put together."
"It needs .NET core support to the level of Java."
"For the manage services, they work on CloudWatch logs and are given CloudWatch logs only. I would like more collaboration with AWS and insight into CloudWatch services. This would be valuable, especially when detecting the fault of the root cause analysis. It would make the process go faster."
"We're not quite there yet, but the thing I would like to see is to really have that view of how issues relate to the business. Often enough, the tools that IT have for IT stop at the IT level. They cannot go into the business level part. They can't understand, because they don't have the information that the business needs to provide them with - for example how much an hour of downtime costs the business. For us, in IT, it's an hour of downtime, but it equates to money and equates to hours lost and equates to a lot of things, and often enough we don't have that information. This is where I would like to see us going."
"It is necessary to improve the integration with the product, Oracle Siebel."
"The user interface for the management functions is not particularly intuitive for even the most common features."
 

Pricing and Cost Advice

"Our licensing fees are paid on a monthly basis."
"The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship."
"This solution is budget friendly."
"Licensing is based on the retention period of logs and metrics."
"The solution is fairly priced but history and log storage can get costly depending on your needs."
"It didn't scale well from the cost perspective. We had a custom package deal."
"My advice is to really keep an eye on your overage costs, as they can spiral really fast."
"The tool is open-source."
"It's understandable to do a smaller scale initial evaluation. However, as you identify the product value, don't hesitant in your scope and scale to maximize the initial investment and your opportunity to do a bulk investment of the product."
"Look at the product and the product features, not the price. Too often people look at the price and turn away. Dynatrace costs a little bit more than the other products I researched, but it can do far more.​"
"Financially Dynatrace was a lot more expensive than AppDynamics."
"Everything is great, but the licensing could always be cheaper. With the every growing tool set of Ops teams, we find it harder to budget for tooling while ensuring we still have the proper insight into our applications."
"Dynatrace is usually paid on a yearly basis."
"Pricing can be high, especially for Portuguese standards. But as one says, you get what you pay for."
"​Make sure your leadership buy-in is in place. Ensure leadership understands that an APM solution is a fairly expensive, so they know what they are getting into."
"We found a tool that can be utilized by testing, DevOps, marketing, software engineering, and monitoring. Before, we always had everybody doing their own thing. Now, everybody's utilizing one tool, which is huge. That is a huge savings."
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Answers from the Community

NC
Jan 5, 2022
Jan 5, 2022
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network monitoring capabilities that take into account their users’ need for the most in-depth and accurate information and solutions. It offers analysis powered by a cutting-edge and fully automated AI. This...
See 2 answers
DG
Nov 21, 2021
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network monitoring capabilities that take into account their users’ need for the most in-depth and accurate information and solutions. It offers analysis powered by a cutting-edge and fully automated AI. This artificial intelligence is designed to spot in real time any issue that might appear in the network on both the code and the infrastructure levels. Network administrators will be offered an in-depth analysis of the issue. The report will show the nature of the problem, where in the network it can be located, and potential solutions that can be implemented. Dynatrace’s real-time reporting significantly cuts down the response time of administrators to issues. Datadog’s network monitoring software does not offer AI reporting or analysis. While it does offer features that enable users to track issues in their networks, it does not offer anything that is as robust and in-depth as Dynatrace’s fully automated AI. Administrators have to go and constantly monitor the network for issues instead of receiving automatic notifications that can direct them to the problems at hand. Dynatrace’s dashboards can take the data that the AI collects and lay it out for the administrative or executive teams in clear ways. It is easy to customize these dashboards according to what you need. In fact, the creation of dashboards is now automated. You tell the software what you want to see and it will build the dashboard for you. Datadog offers dashboards that provide near real-time visibility. They track the health of the network applications and provide indicators of the network’s overall condition. These dashboards are somewhat easy to create. However, they lack the automation that Dynatrace provides. Conclusion While Datadog offers a solution that can provide effective network monitoring, Dynatrace’s features make it a better option. Its AI and automation make it a far more effective product.
reviewer1352679 - PeerSpot reviewer
Jan 5, 2022
We also selected Dynatrace but for different reasons.   We were looking for a solution that integrated user experience to backend systems. The RUM data captured by Dynatrace and integration to the transaction trace is phenomenal.   Datadog was lacking in the APM space when we evaluated and was very limited specifically in real user monitoring.   I've seen an early preview of Dyantrace's latest logging capabilities and can say I'm very excited, to say the least.  The solution is automated and traced. For a comprehensive solution to improve observability and reduce outage times we are very happy with Dynatrace.
 

Top Industries

By visitors reading reviews
Educational Organization
39%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
5%
Educational Organization
35%
Financial Services Firm
17%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
 

Comparisons

 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Find out what your peers are saying about Datadog vs. Dynatrace and other solutions. Updated: December 2024.
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