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Azure Monitor vs Dynatrace comparison

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Executive Summary
Updated on July 17, 2022

We performed a comparison between Azure Monitor and Dynatrace based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Some Azure Monitor reviewers say that the initial setup is straightforward, but others say it is complex. Dynatrace users say the initial setup is straightforward.
  • Features: Users of both products are happy with their stability and scalability.
    Azure Monitor reviewers report that it is good at data collection, data exporting, and monitoring, but can be a bit cumbersome. Dynatrace users are happy with its alerting system and AI capabilities, and say it has powerful monitoring capabilities. Several Dynatrace users mention that they would like improved integration options.
  • Pricing: Reviewers of both solutions feel that their prices are high.
  • ROI: Azure Monitor users do not mention ROI. Dynatrace users report seeing an impressive ROI.
  • Service and Support: Azure Monitor users have mixed reviews for the level of support they receive. Dynatrace users report being satisfied with the level of support they receive.

Comparison Results: Dynatrace comes out on top in this comparison. According to its users, it is powerful and user-friendly. Based on reviews, it is also easier to deploy and has better support than Azure Monitor. In addition, Dynatrace received positive feedback in the ROI category.

To learn more, read our detailed Azure Monitor vs. Dynatrace report (Updated: July 2022).
Buyer's Guide
Azure Monitor vs. Dynatrace
July 2022
Find out what your peers are saying about Azure Monitor vs. Dynatrace and other solutions. Updated: July 2022.
622,645 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good.""We like the performance of the product.""The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information.""It does everything we wanted it to do.""The VPN is one of the solution's most valuable features for us.""The stability of New Relic APM is very good.""The simplicity of the dashboard is very good.""The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."

More New Relic APM Pros →

"Azure Monitor is really just a source for Dynatrace. It's just collecting data and monitoring the environment and the infrastructure. It is fairly good at that.""The most valuable features of Azure Monitor are the login analytics workspace and we can write any kind of custom queries in order to receive the data that is inserted into the login analytics workspace, diagnostic settings, et cetera.""You can scale the product.""Azure Monitor is useful because of the useful application insights and telemetry, such as metrics and logs.""Azure Monitor is very stable.""It is a robust, stable product.""One of the most useful aspects of this solution is the out-of-the-box functionality on all areas, especially on Application Insights, zero instrumentation, and artificial intelligence for event correlation.""The solution works well overall. It's easy to implement and simple to use."

More Azure Monitor Pros →

"A very powerful solution for the end user.""It helps to improve code efficiency and has quicker performance analysis.""If you look in the APM sector, it is a very nice package to install.""I like the full-stack agents, the Oneagents, and the futures dynamic.""The Session Replay not only allows us to watch the user in 4K video, but to see the individual steps happening behind the scenes, from a developer perspective. It gives us every single step that a user takes in a session, along with the ability to watch it as a video playback. We can see each call to every server as the user goes through the site. If something is broken or not running optimally, it's going to come up in the Session Replay.""The initial setup is easy.""The deployment itself is very easy and straightforward.""It is a very good APM tool. There is a lot of thorough scanning of services and applications. It has got great monitoring features."

More Dynatrace Pros →

Cons
"It is very difficult to award the service level cycles at an endpoint level.""New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided.""The solution could improve by having more network monitoring features, such as for all the infrastructure.""New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information.""The solution is quite expensive.""They should bring the pricing down to be more competitive.""There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it.""I haven't come across any features that are lacking."

More New Relic APM Cons →

"Lacks information including details related to where problems lie.""Setting up this solution is complex. It's also missing the functionality of assigning alerts.""Azure Monitor could improve the visualization aspect and integrate better with other third-party services.""In my opinion, they should improve the overall user experience, especially when it comes to indexing and searching collective logs.""There are a lot of things that take more time to do, such as charting, alerting, and correlation of data, and things like that. Azure Monitor doesn't tell you why something happened. It just tells you that it happened. It should also have some type of AI. Environments and applications are becoming more and more complex every day with hundreds or thousands of microservices. Therefore, having to do a lot of the stuff manually takes a lot of time, and on top of that, troubleshooting issues takes a lot of time. The traditional method of troubleshooting doesn't really work for or apply to this environment we're in. So, having an AI-based system and the ability to automate deployments of your monitoring and configurations makes it much easier.""Currently, it seems it's complicated to get the correct information in terms of what to do and how things work.""Azure Monitor could improve network performance monitoring and make it more advanced.""They need to work with other cloud providers - not just Azure."

More Azure Monitor Cons →

"For the user, for the customer, they expect a solution to be not so expensive.""It's not really user friendly. You need to go through a certain type of training.""Its pricing could be better. Dynatrace has an option to monitor the end users to see what they are doing, but it required a separate license and had an additional cost. It was coming out to be expensive, because of which we didn't use the feature.""Support for cloud-based environments needs to be improved.""The solution could improve by allowing more dashboards customization. This would allow us to monitor the metric better.""When it comes to monitoring, we did the integration with VMware vCenter, and we were able to see some good stuff. The VMware vCenter integration was really great, but what we really missed was the integration with the network management stuff such as Cisco ACI. We wanted to see integration in that area, but it was not provided by Dynatrace. So, the main feature for us is integration with things like Cisco ACI. If they can bring that one in, with vCenter in there, it would be a total solution. It would be absolutely incomparable to anything else in the market.""We'd like it to be more user-friendly, which, in our case, might be a big ask as we have a fairly complex environment.""The pricing of the product could be improved."

More Dynatrace Cons →

Pricing and Cost Advice
  • "The price was one of the reasons we chose this solution."
  • "I think the pricing is reasonable."
  • "The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
  • "This is an expensive tool."
  • "The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
  • More New Relic APM Pricing and Cost Advice →

  • "Azure Monitor is a low-priced solution, which is why it would work best on small-scale projects."
  • "The price of the solution is reasonable."
  • "Azure Monitor is a competitively priced solution."
  • "Azure Monitor is one of the more cost effective solutions on the market."
  • "The cost of Azure Monitor application performance should be less expensive."
  • More Azure Monitor Pricing and Cost Advice →

  • "Dynatrace has a place for everybody. How you use it and what your budgetary limitations are will dictate what you do with it. But it's within everybody's reach. If you're a small organization and you have a large infrastructure, you may not be able to monitor the whole thing. You may have to pick and choose what you want to monitor, and you have the ability to do so. Your available funds are going to dictate that."
  • "I think that the price is reasonable."
  • "We have a three-year contract. We have 30 licenses for the full stack and 3 licenses for the DEM unit."
  • "There is a license cost, which is obviously more expensive than an open-source solution, but for the return on investment from what you get from it, it's a great investment. Of course, it could always be cheaper."
  • "Financially Dynatrace was a lot more expensive than AppDynamics."
  • "The price of the solution is expensive."
  • "The price range is quite high."
  • "Its price is quite high. Although it is worth it, it would be better if its price is reduced. They base their prices around licensing. Their prices are based on agent licensing and consumption licensing. Both of these can be a bit cheaper, but if they are the best in the market, as I consider them to be, I assume that their prices will be higher. They are delivering the product for that price."
  • More Dynatrace Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems… more »
    Top Answer:The monitoring so far has been good and we are happy with it.
    Top Answer:While we do pay for the solution on a monthly basis, I can't speak to the exact cost of the product. There might also be… more »
    Top Answer:Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring… more »
    Top Answer:They need to work with other cloud providers - not just Azure. We'd like them to work with clouds such as GCP, AWS, and… more »
    Top Answer:The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you… more »
    Top Answer:While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack… more »
    Top Answer:Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the… more »
    Comparisons
    Also Known As
    New Relic Mobile
    Learn More
    Overview

    New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

    Azure Monitor maximizes the availability and performance of your applications by delivering a comprehensive solution for collecting, analyzing, and acting on telemetry from your cloud and on-premises environments. It helps you understand how your applications are performing and proactively identifies issues affecting them and the resources they depend on.

    Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

    Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

    • Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.

    • OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.

    • PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

    What does Dynatrace offer?

    Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

    • Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.

    • Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.

    • Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.

    • Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.

    • Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.

    • Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

    Reviews from Real Users

    Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

    Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

    A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

    Offer
    Learn more about New Relic APM
    Learn more about Azure Monitor
    Learn more about Dynatrace
    Sample Customers
    Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
    Rackspace, First Gas, Allscripts, ABB Group
    Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Computer Software Company13%
    Media Company11%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Comms Service Provider16%
    Financial Services Firm12%
    Retailer6%
    REVIEWERS
    Government25%
    Insurance Company25%
    Financial Services Firm25%
    Manufacturing Company13%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider14%
    Financial Services Firm9%
    Insurance Company6%
    REVIEWERS
    Financial Services Firm29%
    Insurance Company10%
    Manufacturing Company8%
    Computer Software Company7%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Financial Services Firm16%
    Comms Service Provider14%
    Insurance Company7%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise29%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    REVIEWERS
    Small Business35%
    Midsize Enterprise15%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    REVIEWERS
    Small Business16%
    Midsize Enterprise13%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise13%
    Large Enterprise73%
    Buyer's Guide
    Azure Monitor vs. Dynatrace
    July 2022
    Find out what your peers are saying about Azure Monitor vs. Dynatrace and other solutions. Updated: July 2022.
    622,645 professionals have used our research since 2012.

    Azure Monitor is ranked 7th in Application Performance Management (APM) with 11 reviews while Dynatrace is ranked 1st in Application Performance Management (APM) with 36 reviews. Azure Monitor is rated 7.6, while Dynatrace is rated 8.8. The top reviewer of Azure Monitor writes "Low-priced and stable tool for data export and visualization, but has very few features". On the other hand, the top reviewer of Dynatrace writes "Gives us very deep visibility into both user actions and systems interactions, including a view inside containers". Azure Monitor is most compared with Datadog, Splunk, SolarWinds Server and Application Monitor, Google Stackdriver and AWS X-Ray, whereas Dynatrace is most compared with Datadog, AppDynamics, Splunk, Elastic Observability and SolarWinds Server and Application Monitor. See our Azure Monitor vs. Dynatrace report.

    See our list of best Application Performance Management (APM) vendors.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.