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Dynatrace vs SolarWinds Server and Application Monitor comparison

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Buyer's Guide
Dynatrace vs. SolarWinds Server and Application Monitor
July 2022
Find out what your peers are saying about Dynatrace vs. SolarWinds Server and Application Monitor and other solutions. Updated: July 2022.
622,645 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The simplicity of the dashboard is very good.""There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good.""The most valuable feature is application monitoring.""The stability of New Relic APM is very good.""We like the performance of the product.""It does everything we wanted it to do.""The VPN is one of the solution's most valuable features for us.""Working with the solution is very easy. It's user-friendly."

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"The solution can be deployed quickly on-prem. Once it's deployed, you can use discovery and review the process and service on this application.""The solution has a very good user interface.""The most valuable features are ease of deployment, UI, and collected data. Its deployment is really easy. In just a few hours, you can have a very good outcome, and you can see everything, which is very valuable. It collects a good amount of data.""A very powerful solution for the end user.""The move valuable feature is the AI engine, which is amazing.""The Davis artificial intelligence built-in program is valuable. It keeps all the information about the systems, connections, service calls, and requests in its database. It looks at response times and keeps everything in check with baseline figures. If anything goes outside of that baseline, it reports based on that. If the performance starts degrading, it reports on that. Before something breaks, it tells you that it is going to break, and that's the most useful feature of Dynatrace.""Once you are trained on the solution, it's easy to navigate. It's got very good documentation and training offerings.""The Session Replay not only allows us to watch the user in 4K video, but to see the individual steps happening behind the scenes, from a developer perspective. It gives us every single step that a user takes in a session, along with the ability to watch it as a video playback. We can see each call to every server as the user goes through the site. If something is broken or not running optimally, it's going to come up in the Session Replay."

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"The component and cable monitoring are good. SolarWinds is more intuitive and user-friendly than AppDynamics. The AppDynamics console is more complex because it's a more feature-rich solution, so it's not easy for somebody to pick it up.""The solution has good alerts. Notifications are sent via email to technicians. You can filter the kinds of alerts you want to receive as well. It's excellent.""The initial setup was relatively easy, and we didn't have to install anything. All we had to do was put on the devices we wanted to monitor.""Monitoring of processes and services is the most valuable feature. It is not necessarily just the server alone in terms of the CPU or the memory. We can go in-depth into services and processes.""SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements. The threshold gets configured automatically, so it's no longer necessary to configure it manually every time.""It's good at monitoring system-specific things like ports, services.""The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."

More SolarWinds Server and Application Monitor Pros →

Cons
"It is very difficult to award the service level cycles at an endpoint level.""They should bring the pricing down to be more competitive.""There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it.""The solution is quite expensive.""The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be.""New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided.""New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information.""I haven't come across any features that are lacking."

More New Relic APM Cons →

"It's not really user friendly. You need to go through a certain type of training.""An area for improvement would be security. In the next release, I'd like to see more network-centric capabilities - Dynatrace is good at the network level, but I have to leverage other network solutions and integrate with them, but a holistic approach including the network as a one-stop-shop would be great.""I would like a testing module focused on quality gates.""For the user, for the customer, they expect a solution to be not so expensive.""They could also, develop an observability platform where you could have the ability to inject events, locks, and traces.""The licensing part is complicated or not transparent. It is very difficult to assess the number of licenses for a prospect. You have to do a PoC, and calculating the number of licenses for two years or three years is sometimes very difficult. It also depends on each case. There are multiple types of licenses. Sometimes, you need only one of them, and sometimes, you need all of them. This is an area for improvement.""Dynatrace could be improved by having a fully functional applications and infrastructure monitoring feature. Their existing stack, which is SNMP-based, does not have full infrastructure monitoring, whereas if we compare it with other solutions like New Relic or Datadog, they have moved into infrastructure monitoring. The second improvement I would suggest is in regards to the cost. So far, Dynatrace is the most expensive APM that we sell, even compared to New Relic. I think they can improve a little bit in terms of the license pricing.""The flexibility when it comes to integrating with other tools is very low."

More Dynatrace Cons →

"It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that.""The stability, flexibility, and ease of use could be improved.""SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring.""It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle.""In terms of the dashboards on offer, they should work to improve them. The types of dashboards that you get in terms of the graphs on offer aren't ideal right now.""SAM's software-defined network monitoring capability is also low and could be improved.""Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on."

More SolarWinds Server and Application Monitor Cons →

Pricing and Cost Advice
  • "The price was one of the reasons we chose this solution."
  • "I think the pricing is reasonable."
  • "The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
  • "This is an expensive tool."
  • "The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
  • More New Relic APM Pricing and Cost Advice →

  • "Dynatrace has a place for everybody. How you use it and what your budgetary limitations are will dictate what you do with it. But it's within everybody's reach. If you're a small organization and you have a large infrastructure, you may not be able to monitor the whole thing. You may have to pick and choose what you want to monitor, and you have the ability to do so. Your available funds are going to dictate that."
  • "I think that the price is reasonable."
  • "We have a three-year contract. We have 30 licenses for the full stack and 3 licenses for the DEM unit."
  • "There is a license cost, which is obviously more expensive than an open-source solution, but for the return on investment from what you get from it, it's a great investment. Of course, it could always be cheaper."
  • "Financially Dynatrace was a lot more expensive than AppDynamics."
  • "The price of the solution is expensive."
  • "The price range is quite high."
  • "Its price is quite high. Although it is worth it, it would be better if its price is reduced. They base their prices around licensing. Their prices are based on agent licensing and consumption licensing. Both of these can be a bit cheaper, but if they are the best in the market, as I consider them to be, I assume that their prices will be higher. They are delivering the product for that price."
  • More Dynatrace Pricing and Cost Advice →

  • "Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."
  • "Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."
  • "I think SolarWinds' pricing is very decent compared to other competitors in the market."
  • "We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."
  • More SolarWinds Server and Application Monitor Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems… more »
    Top Answer:The monitoring so far has been good and we are happy with it.
    Top Answer:While we do pay for the solution on a monthly basis, I can't speak to the exact cost of the product. There might also be… more »
    Top Answer:The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you… more »
    Top Answer:While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack… more »
    Top Answer:Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the… more »
    Top Answer:The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is… more »
    Top Answer:We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch… more »
    Top Answer:SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring… more »
    Comparisons
    Also Known As
    New Relic Mobile
    SolarWinds SAM
    Learn More
    Overview

    New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

    Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

    Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

    • Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.

    • OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.

    • PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

    What does Dynatrace offer?

    Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

    • Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.

    • Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.

    • Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.

    • Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.

    • Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.

    • Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

    Reviews from Real Users

    Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

    Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

    A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

    SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

    Offer
    Learn more about New Relic APM
    Learn more about Dynatrace
    Learn more about SolarWinds Server and Application Monitor
    Sample Customers
    Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
    Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
    Andr. L. Riis AS, NetSuite
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Computer Software Company13%
    Media Company11%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Comms Service Provider16%
    Financial Services Firm12%
    Retailer6%
    REVIEWERS
    Financial Services Firm29%
    Insurance Company10%
    Manufacturing Company8%
    Computer Software Company7%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Financial Services Firm16%
    Comms Service Provider14%
    Insurance Company7%
    REVIEWERS
    Financial Services Firm27%
    Construction Company18%
    Recruiting/Hr Firm9%
    Energy/Utilities Company9%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Comms Service Provider14%
    Government11%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise29%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    REVIEWERS
    Small Business16%
    Midsize Enterprise13%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise13%
    Large Enterprise73%
    REVIEWERS
    Small Business38%
    Midsize Enterprise17%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise16%
    Large Enterprise68%
    Buyer's Guide
    Dynatrace vs. SolarWinds Server and Application Monitor
    July 2022
    Find out what your peers are saying about Dynatrace vs. SolarWinds Server and Application Monitor and other solutions. Updated: July 2022.
    622,645 professionals have used our research since 2012.

    Dynatrace is ranked 1st in Application Performance Management (APM) with 36 reviews while SolarWinds Server and Application Monitor is ranked 12th in Application Performance Management (APM) with 7 reviews. Dynatrace is rated 8.8, while SolarWinds Server and Application Monitor is rated 7.4. The top reviewer of Dynatrace writes "Gives us very deep visibility into both user actions and systems interactions, including a view inside containers". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "The component and cable monitoring features are good, but the interface is slow ". Dynatrace is most compared with Datadog, AppDynamics, Splunk, Azure Monitor and Instana Dynamic APM, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, AppDynamics, Microsoft Endpoint Configuration Manager, BMC TrueSight Operations Management and PRTG Network Monitor. See our Dynatrace vs. SolarWinds Server and Application Monitor report.

    See our list of best Application Performance Management (APM) vendors.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.