We performed a comparison between Dynatrace and OpenText Real User Monitoring based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."This is a stable solution."
"Great tool for deep diving into performance data and tracking issues through all the connected systems to better diagnose and pinpoint the real issues."
"With PurePath, I am able to find the root cause of the error or bug existing in our system."
"It's very easy to reach the root cause of the problems in the applications, due do the analysis with Dynatrace. The timeframe to update and fix the applications has been reduced a lot compared to what we had before Dynatrace."
"Having a Dynatrace guardian onsite for our first two years helped with our user adoption."
"Its AI can tell us when something is wrong, including the impacts and the root cause."
"Finds issues that previously occupied people for months."
"Technical support has always been quick to respond."
"Very easy to implement."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"The most valuable feature is application performance monitoring."
"The reporting feature is good for us."
"The technical support is good at resolving issues."
"Real User Monitor has improved our productivity."
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"Perhaps there is a FAQ which explains the metrics and how to interpret them, and I just haven't seen it. This would be beneficial in providing context to allow sharing the daily metrics reported within the company."
"In the next release, I would like to see some new reports and more tiles on the Dashboard."
"One thing I'm missing and that is the JMX from the MBeans, it's missing completely."
"We're developing more and more microservices and, each time, for an AppMon license, you have to deploy it, you have to configure it, you to get charged for it. It's very time-consuming."
"I believe that something related to IoT devices should be improved."
"The dashboarding process and creating measures and metrics, it needs to be made a little bit easier and more simplified. "
"I do not like the performance of the UI. It is really slow."
"This solution needs better support for security and monolithic batch processes."
"We would like to see support for non-Windows environments."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"This technology is considered to be older."
"Some issues with login errors."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
More OpenText Real User Monitoring Pricing and Cost Advice →
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while OpenText Real User Monitoring is ranked 45th in Application Performance Monitoring (APM) and Observability with 8 reviews. Dynatrace is rated 8.8, while OpenText Real User Monitoring is rated 6.2. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas OpenText Real User Monitoring is most compared with AppDynamics, Honeycomb.io and VMware Aria Operations for Applications.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.