We performed a comparison between Dynatrace and ITRS Geneos based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace and ITRS Geneos were compared and based on user reviews, Dynatrace appears to be better due to its stronger AI capabilities, real user monitoring, session replay, and synthetic monitoring functionalities. Dynatrace also offers better visibility and thorough scanning of services and applications.
"One of the features that sets this product apart from its competitors is that it generates a solution."
"The PurePaths are valuable because that's where somebody who is a non-developer can figure out where the problem is and send appropriate PurePaths, clean charts, or even the link to the developer. The developer can then look at it and figure out exactly where the problem is, this is the piece of code that took the longest time, and then resolve it."
"The most useful features are cloud monitoring, application monitoring, and alert notifications."
"Whether it is the server, database, network, or application, Dynatrace provides a consistent unambiguous view of performance."
"The best feature of the product for me is the real troubleshooting capability through the PurePath analysis."
"This solution has helped us with faster identification of the root cause, allowing faster resolution and increased uptime."
"Dynatrace is heavily automated which is a big advantage. You don't have to configure a lot, it installs and it runs straight away. There's direct return on investment and you can focus on more interesting stuff than always have to configure and change the configurations. Issues or problems in detection is also fully automated, which is great."
"The stuff that's coming with the new pieces around the Dynatrace Managed SaaS implementation. The ease of implementation there is significant. We've spent a lot of time with AppMon and DC RUM - that's a lot of time to set up, configure. With Managed solution, you just drop it in and everything pretty much auto-instruments."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"
"I always appreciate Geneos's stability and ease of use."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"The great advantage of this tool is real-time monitoring."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"Custom script toolkits"
"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"Dynatrace could be improved by having a fully functional applications and infrastructure monitoring feature. Their existing stack, which is SNMP-based, does not have full infrastructure monitoring, whereas if we compare it with other solutions like New Relic or Datadog, they have moved into infrastructure monitoring. The second improvement I would suggest is in regards to the cost. So far, Dynatrace is the most expensive APM that we sell, even compared to New Relic. I think they can improve a little bit in terms of the license pricing."
"The mobile app provided by Dynatrace could be improved, especially the DCR mobile app because it does not have some of the basic functions, like push notifications or even customized reports."
"The initial setup was relatively complex because we were trying to implement into environments that they did not yet support."
"PurePath exports was a great feature in AppMon, but it is sometimes missing in Dynatrace."
"Sometimes it is hard to find the right setting for what you want to change."
"Dashboarding and having different templates available for more business reporting, or even other metrics, would be useful."
"Some of the APIs and integrations are a bit tougher than others to integrate."
"The one thing I do not like about Dynatrace is that their web dashboards are very very slow. They seriously have to improve their web dashboard configuration and SSL timeouts."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"I would like better access to the data that is being collected."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews. Dynatrace is rated 8.8, while ITRS Geneos is rated 8.2. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and AWS X-Ray, whereas ITRS Geneos is most compared with AppDynamics, Grafana, Prometheus, Datadog and Splunk Enterprise Security. See our Dynatrace vs. ITRS Geneos report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
