New Relic and SolarWinds AppOptics are two prominent application performance monitoring tools. New Relic tends to have the upper hand due to its robust features and scalability, while SolarWinds AppOptics is favored for its pricing and support.
Features: New Relic offers comprehensive monitoring capabilities, extensive integrations, and powerful analytics. SolarWinds AppOptics provides a user-friendly approach, real-time visibility, and lightweight performance metrics.
Room for Improvement: New Relic could improve its cost efficiency and streamline the experience for first-time users. SolarWinds AppOptics could enhance its integration options and alerting mechanisms.
Ease of Deployment and Customer Service: New Relic has a complex deployment process but strong customer service. SolarWinds AppOptics is easier to deploy and has commendable customer support.
Pricing and ROI: New Relic is more expensive but justifiable due to its superior features. SolarWinds AppOptics is considered cost-effective and delivers satisfactory ROI.
| Product | Market Share (%) |
|---|---|
| New Relic | 5.1% |
| SolarWinds AppOptics | 0.4% |
| Other | 94.5% |
| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 49 |
| Large Enterprise | 60 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 1 |
| Large Enterprise | 7 |
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
AppOptics is a SaaS-based simple, powerful and affordable Infrastructure & Application monitoring for custom on-premises, cloud, and hybrid systems.
Your business runs on applications, and when they go down or run slowly, it can impact the business in lost productivity, customers, or revenue. To add to the complexity, your IT environment is changing, and workloads can be spread across data centers, and cloud resources. You need to monitor the availability and performance of applications and infrastructure, regardless of where they are, so you can identify potential issues early and address them before they impact users
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