We performed a comparison between New Relic and SolarWinds AppOptics based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The versatility of the solution is its most valuable feature."
"The solution offers good documentation."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"Working with the solution is very easy. It's user-friendly."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"The integration and configuration of New Relic is straightforward and easy."
"Technical support is always live and they're supportive."
"The product has a great dashboard."
"The sum solution, NTA, and DPA."
"The reporting of the solution is very good."
"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."
"I have found the most valuable feature is application performance management."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"I would like an infrastructure network that provides real-time views, showing the issues."
"AppOptics would benefit from having a much more centralized view."
"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."
"I would like to see more integration with other tools that are available on the market."
"The integration with Unix services should be a bit more straightforward."
"The solution should be more user-friendly."
"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews while SolarWinds AppOptics is ranked 44th in Application Performance Monitoring (APM) and Observability with 9 reviews. New Relic is rated 8.6, while SolarWinds AppOptics is rated 7.8. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of SolarWinds AppOptics writes "Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas SolarWinds AppOptics is most compared with Dynatrace, SolarWinds Server and Application Monitor, Zabbix, Datadog and Splunk Enterprise Security. See our New Relic vs. SolarWinds AppOptics report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
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