OpenText Business Process Monitoring vs Splunk AppDynamics comparison

OpenText and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #41 with an average rating of 7.5, while Splunk is ranked #3 with an average rating of 8.2. OpenText holds a 0.3% mindshare in APM, compared to Splunk’s 3.9% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 91% of Splunk users who would recommend it.

OpenText Business Process M...

Read 6 OpenText Business Process Monitoring reviews

476 Views
466 Comparison Views

100% willing to recommend

Splunk AppDynamics

Read 254 Splunk AppDynamics reviews

12,292 Views
9,465 Comparison Views

91% willing to recommend

OpenText Business Process M...

Splunk AppDynamics

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Executive SummaryUpdated on Aug 17, 2025

OpenText Business Process Monitoring and Splunk AppDynamics are competing tools in business process optimization. OpenText seems to have an edge in pricing and support, whereas Splunk AppDynamics excels in features, offering substantial value for its price.

Features: OpenText Business Process Monitoring is strong in monitoring business processes with an emphasis on compliance and operational efficiency, providing comprehensive analytics and seamless integration with enterprise systems. Splunk AppDynamics offers detailed insights into application performance metrics, superior analytics, and quick problem resolution capabilities.

Room for Improvement: OpenText could enhance its feature set to compete more robustly with the detailed analytical tools offered by Splunk. Additional improvements in deployment speed and integration flexibility can make its product more attractive. Splunk AppDynamics could improve its pricing model to offer more flexibility or competitive options for budget-conscious organizations. Enhancements in their support function and a more intuitive interface could also add to its appeal.

Ease of Deployment and Customer Service: OpenText requires careful integration but is supported by strong customer service. Splunk AppDynamics outshines with a smoother deployment process, extensive documentation, and proactive customer support, enhancing its customer experience.

Pricing and ROI: OpenText Business Process Monitoring offers competitive pricing and a proven ROI, appealing to organizations with budget constraints. While Splunk AppDynamics has a higher initial cost, its advanced features and improved operational insights promise a significant ROI, justifying its price for those valuing detailed metrics.

To learn more, read our detailed OpenText Business Process Monitoring vs. Splunk AppDynamics Report (Updated: November 2025).

Buyer's Guide

OpenText Business Process Monitoring vs. Splunk AppDynamics

November 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Business Process M...

Ranking in Application Performance Monitoring (APM) and Observability

41st

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Splunk AppDynamics

Ranking in Application Performance Monitoring (APM) and Observability

3rd

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

254

Ranking in other categories

IT Infrastructure Monitoring (6th), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (3rd)

Mindshare comparison

As of November 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Business Process Monitoring is 0.3%, up from 0.1% compared to the previous year. The mindshare of Splunk AppDynamics is 3.9%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Splunk AppDynamics	3.9%
OpenText Business Process Monitoring	0.3%
Other	95.8%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Aphiwat Leetavorn.

CTO at Marco Technology

Proactive monitoring boosts system reliability but requires improved protocol support and script customization

Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

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Gyanesh Rahatekar

Back office at Reliance Industries Ltd

Application performance management and error resolution improved with data-driven insights

Dynatrace has multiple functions compared to Splunk AppDynamics, so Splunk AppDynamics should add those functions, which are not available as of now. Dynatrace has a universal agent that collects all information related to their CI, and if one CI has multiple languages, then there is no need to instrument multiple agents. However, Splunk AppDynamics requires multiple agents; if I have one server with multiple applications in different languages, then I need to instrument different agents for each application. Splunk AppDynamics should work with Dynatrace with one single universal agent that works with all application languages, eliminating the need for multiple implementations.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."

"The stability has been very good over the years."

"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."

"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."

"The alert mechanism in AppDynamics enhances server management tasks by using agents installed on each server."

"Error analysis in the troubleshooting sections go straight to the point."

"The metrics browser is very useful, and the deep dive feature is very useful for us."

"It has been stable, scalable and manageable."

"The most valuable feature is the ability to take a report, and in particular, a visual, and link it to actual application performance and then the consequences. This means you can show how an incident or action has an effect on the business."

"This solution gives us quite good insights that we might otherwise overlook, or it might take a really long time to debug those issues."

"The product has the ability to drill down to the errors whenever we have issues."

"The auto-discovery of the logs is the most valuable feature. It requires minimal configuration, we just need to set up on once and it automatically detects through the code."

More Splunk AppDynamics pros

Cons

"The solution should offer better integration with other tools from a service management perspective."

"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."

"It doesn't have SNMP, the standard communication protocol for sending alerts."

"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."

"One aspect that requires improvement is the agent. Without an agent, gathering sufficient information on applications is challenging. Additionally, the agent sometimes creates performance issues in production environments."

"The product lost its place as an industry leader."

"AppDynamics should improve its ability to track all the transactions."

"They do not have robust documentation."

"AppDynamics is agent-based, so some customers are reluctant to install the agents in all their production environments. It would be helpful if they had an agentless version. It covers applications on the server, but the solution is weak on the network side. The agent is not deployed on the network components, so it cannot provide complete information about issues on the network layer."

"The product's drawback is the licensing pricing. It could be better."

"The AppDynamics installation process needs to be more straightforward. Deploying the product is also tricky."

"At this time, we don't have much visibility on the virtual environment, monitoring, and all other things. We have visibility only for database monitoring, and we have noticed performance impact when deploying database agents on the database server. We got to know this from AppDynamics support also that we should not deploy database agents from the database server. When agents are deployed on the same server and the database is monitored from there, we are not getting database server metrics. Therefore, we don't have those insights, and sometimes, we struggle because of that. They can improve this functionality so that we do not have a performance impact, and we can deploy anywhere. This would help us a lot. In terms of end-user monitoring, currently, it is not working for us because there are some complexities. It is a little complicated, and it takes a little bit of time to understand where you need to make changes. It would be very helpful if they can provide some template designs for end-user monitoring. When our servers are running on VMs, we don't get many insights from the VM side. I don't know whether it is possible to have visibility beyond the database, server, and application and whether there are some features where we can deploy AppDynamics on VMs as well. Such functionality would give us more control over storage, VM, OS, and database. It will also provide complete visibility of our hardware and software."

More Splunk AppDynamics cons

Pricing and Cost Advice

"On a three-year license package, it was a good deal."

"We do not have any issues with the price."

"AppDynamics offers a yearly basis license."

"AppDynamics Browser Real-User Monitoring does have licensing cost associated with it."

"In terms of pricing, I feel that when you compare the benefits that we get to the price that we paid, it is reasonable."

"We find its pricing reasonable and competitive. After it was acquired by Cisco, we found it acceptable."

"I give the price a five out of ten."

"Because it is priced per JVM, the price can increase pretty fast, into the millions. We have had challenges because we had to justify the price to our clients, as well, when we are putting in certain tools."

"The pricing for AppDynamics Server Monitoring in Africa and the Middle East is too expensive, so it's very hard to sell it to customers. If there could be different pricing or package for the region, that would be great. My company pays for the license of AppDynamics Server Monitoring on a per-agent, per-server basis. It's $700 to $1000 per server, and it's paid annually. My company is on a subscription model for the solution. On a scale of one to five, where one is expensive and five is cheap, my rating for the price of AppDynamics Server Monitoring is a two."

More Splunk AppDynamics pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

27%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	55
Midsize Enterprise	36
Large Enterprise	189

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?

I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.

See all answers

What needs improvement with Micro Focus Business Process Monitor?

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What is your primary use case for Micro Focus Business Process Monitor?

The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...

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Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What do you like most about AppDynamics?

The solution saves time and cost.

See all answers

What is your experience regarding pricing and costs for AppDynamics?

I would rate the pricing an eight out of ten. The solution is highly expensive. Our company pays for the solution on a yearly basis, if we don't add new modules or features to the license, we need ...

See all answers

Comparisons

Dynatrace vs OpenText Business Process Monitoring

Compared 42% of the time

Knoa EPM vs OpenText Business Process Monitoring

Compared 35% of the time

Broadcom DX Application Performance Management vs OpenText Business Process Monitoring

Compared 23% of the time

More OpenText Business Process Monitoring Competitors

Dynatrace vs Splunk AppDynamics

Compared 13% of the time

Splunk Enterprise Security vs Splunk AppDynamics

Compared 8% of the time

Datadog vs Splunk AppDynamics

Compared 8% of the time

New Relic vs Splunk AppDynamics

Compared 7% of the time

Grafana vs Splunk AppDynamics

Compared 4% of the time

More Splunk AppDynamics Competitors

Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

October 2025

OpenText Business Process Monitoring report

Download OpenText Business Process Monitoring product report

Buyer's Guide

Splunk AppDynamics

October 2025

Download Splunk AppDynamics product report

Also Known As

Micro Focus Business Process Monitor, HPE Business Process Monitor

No data available

Overview

OpenText Business Process Monitoring is an Application monitoring software.

Proactively and consistently monitor business processes to identify performance issues before they affect users.

Review affected service level agreements.

BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

OpenText

Splunk AppDynamics enhances application performance monitoring with advanced diagnostics and real-time insights, offering seamless end-to-end transaction tracking and infrastructure visibility.

AppDynamics provides critical tools for businesses to analyze application behavior and performance. Through innovative features like transaction snapshot analysis and adaptable dashboards, users can quickly identify and address issues, ensuring high levels of system uptime and efficiency. It is designed to support complex environments including Kubernetes and AWS, enhancing user experience by detecting performance issues early. Despite needing improvements in network monitoring and integration, it remains a robust option for tracking application health.

What are the key features of AppDynamics?

Real-time Performance Monitoring: Offers immediate insights into application behavior.
Business Transaction Tracking: Tracks transactions from start to finish for bottleneck identification.
JVM Memory Monitoring: Provides detailed JVM metrics and memory use information.
Deep-dive Diagnostics: Enables in-depth analysis of code and stack traces.
Adaptable Dashboards: Customizable views for better data interpretation.

How does AppDynamics benefit users?

Improved Incident Resolution: Faster problem detection and solution implementation.
Enhanced Application Performance: Real-time monitoring optimizes system operations.
Comprehensive Visibility: Provides a full view of application infrastructure.
Informed Decision Making: Detailed analytics guide performance improvements.
Customer Satisfaction: Enhances user experience through faster issue resolutions.

In industries like financial services and e-commerce, AppDynamics facilitates performance tracking across distributed systems, optimizing infrastructure to meet consumer demands. It excels in environments needing precise transaction monitoring and is pivotal in delivering high value and satisfaction.

Splunk

Sample Customers

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers

Buyer's Guide

OpenText Business Process Monitoring vs. Splunk AppDynamics

November 2025

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