Top 8 Business Process Management (BPM)

Camunda PlatformPega BPMAppianARIS BPAIBM BPMBizagiSAP Signavio Process ManagerApache Airflow
  1. leader badge
    One reason we selected Camunda or Cloud/DB is that it comes with the support of the BPMN notation, which helps to define processes in a standard manner. Another reason was that Camunda Cloud, as the name says, is designed for a new cloud era.
  2. leader badge
    The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time.
  3. Buyer's Guide
    Business Process Management (BPM)
    November 2022
    Find out what your peers are saying about Camunda, Pega, Appian and others in Business Process Management (BPM). Updated: November 2022.
    657,397 professionals have used our research since 2012.
  4. leader badge
    The low code functionality and being able to get applications faster to customers or to the market are valuable.It is really simple to create a new app, and I like the data-centric aspect of the BPM tool.
  5. leader badge
    It allows us to collaborate as a team. It helps in analyzing from different perspectives. It allows us to define one element and use it from different perspectives, which saves time. We can once define an element with a description and use it in several views. It is better than the classic approach where everybody describes an element, for example, five times, and there are different descriptions because people created the definitions of this element in different ways.
  6. leader badge
    The most valuable features come in the bundle, the design process, creating services, creating BPDs, creating coaches, and UI/UX.The most valuable feature of IBM BPM is the low code design, and ease of maintenance. Additionally, the integration is good and easy to do.
  7. leader badge
    Process management is easy with Bizagi; validating processes and assigning resources is straightforward. Agility is most valuable because we can develop so much faster than other tools. We can make requirements, develop, and go out to production much faster. So, agility in the software cycle is most valuable.
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  9. Process Manager is really helpful in building process maps. Creating them is really easy; the program is user-friendly.I really like the Collaboration Hub because it's so easy to communicate. And what is really important is that you can use it asynchronously. It doesn't matter if you're working in Italy or in America. You are using the same process and you can speak about the same process.
  10. Apache Airflow's best feature is its flexibility.The best feature is the customization.

Advice From The Community

Read answers to top Business Process Management (BPM) questions. 657,397 professionals have gotten help from our community of experts.
Rony_Sklar - PeerSpot reviewer
Rony_Sklar
PeerSpot (formerly IT Central Station)

Hi community,

What is BPMN in Business Process Management? How is it used to improve business processes?

Scott Francis - PeerSpot reviewer
Scott FrancisBPMN is a great standard for modeling and notating business processes. One of… more »
7 Answers
Chuene Sekwakwa - PeerSpot reviewer
Chuene Sekwakwa
Business Improvement at South African Mint
Aug 17 2022
Hi, I have been tasked to reengineer all business processes. I need to know which tool will be the best fit for me to use with these criteria: 3 to 5 Process designers Common workspace Affordable  I need the tool to model processes first (1 year), then I will upgrade to business interact...
Read More »
Michael Barg - PeerSpot reviewer
Michael BargThere are many BPM applications available.   Camunda and Pega BPM are two good… more »
12 Answers
Ariel Lindenfeld - PeerSpot reviewer
Ariel Lindenfeld
Sr. Director of Community
PeerSpot
Aug 10 2022
Let the community know what you think. Share your opinions now!
Jonathan Kenson - PeerSpot reviewer
Jonathan KensonThe first critical criteria for us is an ease of use by both business users and… more »
44 Answers
it_user1392894 - PeerSpot reviewer
User at TCC Technology Co., Ltd

Hi,

I am looking for a comparison of reasonably priced BPMN tools based on ease of use. 

Any recommendations?

Mark McGregor - PeerSpot reviewer
Mark McGregorThere is not a simple answer to your question. There are many free BPMN tools… more »
14 Answers
Rony_Sklar - PeerSpot reviewer
Rony_Sklar
PeerSpot (formerly IT Central Station)

Hi community members,

When phasing in BPM software, which processes should a business start with to make the highest impact?

Thanks.

Art Hebbeler, PMP - PeerSpot reviewer
Art Hebbeler, PMPWhether or not BPM software is used, there are basically no processes that can't… more »
9 Answers
Evgeny Belenky - PeerSpot reviewer
Evgeny Belenky
PeerSpot (formerly IT Central Station)
Hi community, Do you think Robotic Process Automation (RPA) and Business Process Management (BPM) are complementary categories?  What is the relation between the two of them? Or, possibly, in a long run, RPA is going to dominate and replace BPM?  Share your thoughts! Thanks
Read More »
Nancy_Sachdeva - PeerSpot reviewer
Nancy_SachdevaBoth start with Process.  I don’t think one will replace the other but BPM… more »
12 Answers

Business Process Management (BPM) Articles

Evgeny Belenky - PeerSpot reviewer
Evgeny Belenky
PeerSpot (formerly IT Central Station)
Aug 17 2022
Hi dear community members, In this edition of PeerSpot's Community Spotlight, you can find out what your peers are discussing and join in the conversation. Ask and answer questions on the topics that interest you most! Read and respond to articles or contribute your own! Trending The...
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Evgeny Belenky - PeerSpot reviewer
Evgeny BelenkyThank you to all the community members who share their knowledge with other… more »
1 Comment
Evgeny Belenky - PeerSpot reviewer
Evgeny Belenky
PeerSpot (formerly IT Central Station)
Jul 18 2022
Dear PeerSpot community members, Welcome to the latest PeerSpot Community Spotlight, where we sum up the most relevant recent postings by your peers in the community.  Check out the latest questions, articles and professional discussions contributed by PeerSpot community members!  Tren...
Read More »

Business Process Management (BPM) Topics

What is business process management software (BPMS)?

Business process management software (BPMS) is a type of software solution that helps organizations plan, model, automate, and improve processes that achieve organizational goals when completed. BPMS supports business project management activities by improving business processes from start to finish.

The software, sometimes called a business process management suite, typically includes several technologies:

  • Workflow engines: automate the task flow to complete a business process.
  • Simulation and testing tools: help analyze processes' behavior.
  • Business rules engines (BRE): enable users to change business rules without coding.
  • Process mining tools: Discover, visualize and analyze the tasks that drive business processes.

There is a new kind of next-generation BPM suite, known as an intelligent BPM suite (iBMPS). These solutions include real-time analysis, business activity monitoring (BAM), artificial intelligence (AI), and complex event processing (CEP). The goal of these technologies is to further process automation and improve processes.

What are the 6 stages of business process management?

Managing business processes ensures efficient processes and helps operations run smoothly. This results in increased business agility, better service, and product innovation.

Modern business process management comprises six phases that ideally should form a continuous loop of improvement:



1. Documentation

    The practice of business process management starts with an understanding of the status of the process. This includes identifying any task related to the process and gathering all documentation related to who is responsible for each activity, how long it takes to complete the process, and the frequency at which this particular process is used. 

    2.  Assessment

      With the collected information, you can assess the situation. The goal of this stage is to get a clear picture of where the organization’s process stands in terms of efficiency. As part of this stage, you can break the processes down into multiple tasks. Then identify potential bottlenecks and inefficiencies.

      3. Modeling

        Here you represent the process using BPM software. This will give you a visual layout of how the process unfolds. You can make initial adjustments and fix details and conditions so you can have a clear idea of the sequence of events and how the data flows through the process.
        4. Implementation

          It’s time to try your model. Be sure to test it with a small group of users first so you can quickly fix any inconsistencies. If the process includes managing sensitive data, be sure to restrict permissions to only authorized users.

          5. Monitoring

            When you open the process to the live workflow, it is important to monitor how it runs. The software uses different metrics to measure efficiency and to identify where it works well and where there are bottlenecks.

            6. Adjustment

              As a final step, it is important to analyze how the overall process is flowing. Remember that processes are dynamic, so you will need to adjust the process regularly as needed.

              Business Process Management Software Features

              Business process management (BPM) software supports BPM activities, helping organizations to have more effective, efficient, and agile workflows. The right BPM system can improve processes and help you meet organizational goals.

              There are numerous Business Process Management Software (BPMS) offerings out there, each one with its specific features. You’ll have to assess what is the best combination of features for your organization.

              What should you look for when looking for the perfect BPMS? Here is a list of key features to consider:

              1. Easy modeling: An intuitive interface and graphic modeling of processes are critical to achieving the level of visibility you need. This feature enables users to quickly design and adjust processes without coding. The system should also include enterprise architecture modeling to allow for end-to-end process modeling.

                2. Project management integration: Integrating project management means you can have visibility of both processes and projects. This enables teams to share data and resources, optimizing end-to-end workflows like product development.

                  3. Easy data collection, management, and analysis: Every organization generates huge amounts of data every day. The analysis of these data can provide actionable insights to make processes more efficient. The system should leverage artificial intelligence techniques to capture, process, and analyze data.

                    4. Collaboration features: Efficient process management requires the collaboration of several teams. Functions like easy document sharing, message boards, and approval cycles are a given for an organization’s workspace. A BPM system should be able to integrate collaboration features to streamline processes.

                    5. Mobile friendly: In these days of remote and hybrid working, companies cannot afford to have a system that is not mobile-friendly. Look for a solution that has customizable dashboards and an intuitive interface.

                      6. Multiple-environment functionality: With most companies’ workloads in the cloud, many BPM solutions are designed to work with cloud environments. However, some organizations use a hybrid environment due to security or regulations requirements. If that is the case with your organization, look for a BPM solution that can work both on-premises and in the cloud and transition smoothly from one to the other.

                        7. Key performance indicators (KPI) measurement: The BPM system should adapt to track the exact combination of key performance indicators your company uses. This means there should be real-time monitoring of business processes and how they impact the KPIs.

                        8. Adaptive case management: This feature is geared to help with the management of unstructured business activities that don’t fit with the formal BPM approach. If your BPM solution has this feature, it can transition from BPM to case management and no process goes unmanaged.

                          9. Data and document management: Organizations nowadays create large amounts of data, including documents. Proper document management enables organizations to leverage important information. Additionally, data management is required by data privacy regulations.

                          Business Process Management Software Benefits

                          BPM software helps organizations to improve their processes, making them more efficient and gaining a competitive edge in digital transformation. There are numerous benefits of implementing business project management and particularly of deploying BPM software. Here are some of them:

                          • Reduces risks: A BPM enables companies to monitor how the resources are being used and how the workflow is running. Then managers can detect inefficiencies and anomalies.
                          • Increases agility: Making processes more efficient helps with digital transformation processes. Organizations with agile and streamlined processes can adapt better to changes.
                          • Optimizes processes: A BPM gives complete visibility of the organization’s operations. Then it is easier for managers to quickly optimize processes as needed.
                          • Improves collaboration: With BPM software, teams can see the processes in a centralized dashboard and share data and documents, thus collaborating easily.
                          • Automates repetitive tasks in workflows: BPM software allows organizations to automate repetitive or time-consuming tasks on workflows. For instance, to create an easy approval cycle.
                          • Supports compliance: Most companies t need to comply with several regulations and standards, such as ISO, PCI-DSS, GDPR, and HIPAA. Companies that are non-compliant can expect hefty fines and other penalties. BPM solutions help companies comply with auditing and reporting, user management, and quality process requirements.
                          Buyer's Guide
                          Business Process Management (BPM)
                          November 2022
                          Find out what your peers are saying about Camunda, Pega, Appian and others in Business Process Management (BPM). Updated: November 2022.
                          657,397 professionals have used our research since 2012.