Catchpoint vs SolarWinds Pingdom comparison

Catchpoint and SolarWinds are both solutions in the Application Performance Monitoring (APM) and Observability category. Catchpoint is ranked #37 with an average rating of 8.0, while SolarWinds is ranked #57. Catchpoint holds a 0.5% mindshare in APM, compared to SolarWinds’s 0.3% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 75% of SolarWinds users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

1,557 Views
950 Comparison Views

100% willing to recommend

SolarWinds Pingdom

Read 4 SolarWinds Pingdom reviews

603 Views
555 Comparison Views

75% willing to recommend

Catchpoint

SolarWinds Pingdom

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

Catchpoint and SolarWinds Pingdom are leading solutions for website monitoring and performance analytics. Based on user reviews, while Catchpoint excels in deployment and customer service, SolarWinds Pingdom scores highly in features and pricing.

Features: Catchpoint users appreciate detailed analytics, global reach, and sophisticated alerting capabilities. SolarWinds Pingdom is valued for simplicity, easy integration, and intuitive monitoring dashboards, offering user-friendly and practical features for everyday use without sacrificing depth.

Room for Improvement: Catchpoint could improve its reporting interface and add more integrations with third-party tools. Reviewers also suggest simplifying its complexity. SolarWinds Pingdom faces criticisms regarding its inflexible alerting system, occasional reliability issues, and could benefit from resolving these aspects more easily.

Ease of Deployment and Customer Service: Catchpoint receives praise for comprehensive documentation and strong customer support, though its setup process is considered complex. SolarWinds Pingdom benefits from a straightforward deployment process, minimal configuration requirements, and responsive support.

Pricing and ROI: Catchpoint's pricing is viewed as higher, offering robust features that justify the cost. However, users feel SolarWinds Pingdom delivers substantial value at a more budget-friendly price point, tending to deliver quicker ROI due to its cost-effectiveness and functional efficiency.

To learn more, read our detailed Catchpoint vs. SolarWinds Pingdom Report (Updated: July 2025).

Buyer's Guide

Catchpoint vs. SolarWinds Pingdom

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Application Performance Monitoring (APM) and Observability

37th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (58th), Cloud Monitoring Software (31st), Digital Experience Monitoring (DEM) (10th)

SolarWinds Pingdom

Ranking in Application Performance Monitoring (APM) and Observability

57th

Average Rating

7.8

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Catchpoint is 0.5%, up from 0.4% compared to the previous year. The mindshare of SolarWinds Pingdom is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

AnmolRai

Technical Consultant Project Lead at Capgemini

Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.

Read full review

Jay Vekaria

Linux System Administrator at Ergode

High performance, quick setup, but lacking ease of use

Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping status, as it sometimes indicates that a website is down even when it is functioning properly. It appears that there are certain aspects related to cache management or other backend functionalities that are unclear. The time range graph and overall user interface could be more user-friendly. For example, when selecting a custom graph for a specific time period, clicking on it should open the corresponding website in a new tab, but instead, it displays the current graph. This lack of consistency can be frustrating when trying to navigate the interface. Furthermore, the reports shared on a weekly basis arrive one week late, reducing their usefulness. Overall, some extra efforts are required to make the user experience smoother and more efficient.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

"Catchpoint's customer service and support are valuable."

"The solution offers three different ways of slicing data to look for abnormalities."

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."

"During business hours, it has worked absolutely fine without any issues."

"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."

More Catchpoint pros

"One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive."

"The most valuable features are monitoring and reporting."

"There are alerting mechanisms in place to let us know, for example, if a device is not responding to a ping test and is probably not going to work."

"Once you set the threshold on your environment, it feels very real-time"

Cons

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"The old user version was better, it was more user-friendly."

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."

More Catchpoint cons

"Pingdom is always improving everything in its product. So, they should work on the GUI."

"Technical support could use some improvement."

"I would like to see better integration with other products."

"Some of the functions could improve by making them easier."

Pricing and Cost Advice

"In terms of licensing fees, I believe they were slightly higher."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The solution's pricing is comparable to the last tool we were using."

"The solution's pricing varies based on services and licensing models."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"While I wouldn't describe it as excessively expensive, if you require specific and reliable monitoring, SolarWinds can be a suitable option. The advantage is that SolarWinds offers a free version as well. If you don't heavily rely on its monitoring capabilities and are content with its basic features, the free version could suffice for your needs."

"The license was paid yearly and included technical support."

"This price of this solution is reasonable."

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Educational Organization

13%

Retailer

11%

Computer Software Company

10%

Educational Organization

20%

Computer Software Company

12%

Financial Services Firm

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

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What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

See all answers

What needs improvement with Catchpoint?

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Comparisons

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ThousandEyes vs Catchpoint

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New Relic vs Catchpoint

Compared 12% of the time

Splunk AppDynamics vs Catchpoint

Compared 6% of the time

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Compared 29% of the time

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Compared 21% of the time

Solarwinds Web Performance Monitor vs SolarWinds Pingdom

Compared 17% of the time

Zabbix vs SolarWinds Pingdom

Compared 14% of the time

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Product Reports

Buyer's Guide

Catchpoint

July 2025

Download Catchpoint product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

July 2025

Download SolarWinds Pingdom product report

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

SolarWinds® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution. It’s one product providing comprehensive web app performance and user experience monitoring consisting of four major capabilities:

1. Uptime monitoring for webpages and other critical components like APIs, CDNs, DNS, networks, email, and more.

2. Page speed performance monitoring and page rankings.

3. Synthetic transaction monitoring from the simplest to the most complex transactions.

4. Real user monitoring (RUM), enabling a deeper and wider understanding of the user’s digital experience, and web application availability and performance.

SolarWinds

Sample Customers

Information Not Available

Spotify, MailChimp, Slack, Twitter

Buyer's Guide

Catchpoint vs. SolarWinds Pingdom

July 2025

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