Catchpoint vs SolarWinds Pingdom comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Catchpoint and SolarWinds Pingdom based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Catchpoint vs. SolarWinds Pingdom Report (Updated: November 2023).
744,865 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial.""The solution offers three different ways of slicing data to look for abnormalities.""Catchpoint's customer service and support are valuable.""The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue.""Catchpoint provides a great amount of information.""The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities.""The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

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"One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive.""Once you set the threshold on your environment, it feels very real-time"

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"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing.""Catchpoint can be improved by focusing solely on network monitoring.""A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East.""We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts.""The old user version was better, it was more user-friendly.""A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement.""There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."

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"Pingdom is always improving everything in its product. So, they should work on the GUI.""Some of the functions could improve by making them easier."

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Pricing and Cost Advice
  • "In terms of licensing fees, I believe they were slightly higher."
  • "The pricing is based on consumption and works on a point scale. For example, let's say I want to look at, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
  • "The solution's pricing is comparable to the last tool we were using."
  • More Catchpoint Pricing and Cost Advice →

  • "The license was paid yearly and included technical support."
  • "While I wouldn't describe it as excessively expensive, if you require specific and reliable monitoring, SolarWinds can be a suitable option. The advantage is that SolarWinds offers a free version as well. If you don't heavily rely on its monitoring capabilities and are content with its basic features, the free version could suffice for your needs."
  • More SolarWinds Pingdom Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Catchpoint provides a great amount of information.
    Top Answer:I rate the price a two out of ten, where one is a high price and ten is a low price.
    Top Answer:Catchpoint tries to cover the full stack of other computers. However, it is not a good idea because many computers can check the complete spec monitoring, like Datadog, New Relic and Dynatrace. Hence… more »
    Top Answer:One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive.
    Top Answer:Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping… more »
    Top Answer:SolarWinds Pingdom and Cloudflare are third-party applications that we utilize through a browser without any additional setup. We simply rely on their services, which is why I lack familiarity with… more »
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    Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

    Learn more at:

    SolarWinds® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution. It’s one product providing comprehensive web app performance and user experience monitoring consisting of four major capabilities:

    1. Uptime monitoring for webpages and other critical components like APIs, CDNs, DNS, networks, email, and more.

    2. Page speed performance monitoring and page rankings.

    3. Synthetic transaction monitoring from the simplest to the most complex transactions. 

    4. Real user monitoring (RUM), enabling a deeper and wider understanding of the user’s digital experience, and web application availability and performance. 

    Learn more about Catchpoint
    Learn more about SolarWinds Pingdom
    Sample Customers
    Spotify, MailChimp, Slack, Twitter
    Top Industries
    Educational Organization56%
    Financial Services Firm10%
    Computer Software Company9%
    Educational Organization53%
    Computer Software Company9%
    Financial Services Firm7%
    Manufacturing Company3%
    Company Size
    Small Business36%
    Midsize Enterprise9%
    Large Enterprise55%
    Small Business8%
    Midsize Enterprise58%
    Large Enterprise34%
    Small Business12%
    Midsize Enterprise60%
    Large Enterprise28%
    Buyer's Guide
    Catchpoint vs. SolarWinds Pingdom
    November 2023
    Find out what your peers are saying about Catchpoint vs. SolarWinds Pingdom and other solutions. Updated: November 2023.
    744,865 professionals have used our research since 2012.

    Catchpoint is ranked 16th in Application Performance Monitoring (APM) and Observability with 7 reviews while SolarWinds Pingdom is ranked 45th in Application Performance Monitoring (APM) and Observability with 2 reviews. Catchpoint is rated 8.2, while SolarWinds Pingdom is rated 7.6. The top reviewer of Catchpoint writes "The UI is well designed, so it's easy to get the visibility you want". On the other hand, the top reviewer of SolarWinds Pingdom writes "High performance, quick setup, but lacking ease of use". Catchpoint is most compared with ThousandEyes, Dynatrace, Datadog, Selenium HQ and InfoVista 5View NetFlow, whereas SolarWinds Pingdom is most compared with Azure Monitor, New Relic, Solarwinds Web Performance Monitor and Grafana. See our Catchpoint vs. SolarWinds Pingdom report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.