What is RPA? Robotic process automation (RPA) is a software technology that enables enterprises to build, deploy, and manage a virtual workforce made up of software robots (“bots”) that emulate the actions of humans in interactions with software and digital systems.
To learn more, read our Robotic Process Automation (RPA) Buyer's Guide
(Updated: September 2023).
Software robots can understand what’s on a screen and do all kinds of tasks, such as completing keystrokes, logging in to programs, navigating systems, making calculations, opening and moving files, and extracting unstructured data. Software robots do all of these things faster and more consistently and reliably than they can be done by people. RPA bots are simple to set up and use, schedule, clone, customize, and share. This virtual “bot” workforce is managed just like any other team in the company.
RPAs are useful across almost all industries - from healthcare and law to banking and insurance. RPA drives business efficiency and agility, impacting business outcomes and resulting in a significant return on investment (ROI).