Top 8 Robotic Process Automation (RPA)

UiPathMicrosoft Power AutomateAutomation Anywhere (AA)Blue PrismWorkFusionABBYY VantagePega Robotic Process AutomationBotFarm
  1. leader badge
    UiPath has helped us with compliance-related tasks. These tasks involve reviewing various systems and taking screenshots to get proof of compliance. It's a costly process that can be mostly automated. The employee doesn't need to collect all the proofs; they just have to check if they are correct. For example, they must verify that the referenced time stamp is correct.
  2. leader badge
    The product is very reliable and very easy to use.Instead of manually triggering payments through the website, everything was done through robotic process automation (RPA), saving us a lot of time.
  3. Buyer's Guide
    Robotic Process Automation (RPA)
    April 2023
    Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: April 2023.
    706,951 professionals have used our research since 2012.
  4. Automation Anywhere has prebuilt processes for use cases across various domains. You can build processes quickly because it's plug-and-play. We only need to put it in the production environment and call the APIs.
  5. It is a scalable solution.The tool's user interface is very intuitive.
  6. OCR, document processing, is one of the main features of WorkFusion. It can analyze your documents very efficiently. The accuracy is close to 90 percent. It can analyze and extract data from any document to populate or update it in other sources, like Excel or Google Sheets.
  7. ABBYY Vantage is user-friendly...The deployment process can be done in a few minutes. The UI is user-friendly and ABBYY Vantage supports over 100 languages.
  8. report
    Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.
    706,951 professionals have used our research since 2012.
  9. User-friendly, easy to understand and has many features including the ability to track. Pega is very mature. It's very old. They have grown with time, and they have learned. Other robotic process automation solutions are basically focused on only doing the automation, whereas Pega also gives you a workflow system so that you can create a workflow.
  10. What I like most about BotFarm is that it's one of the leading RPA products in the market. Very few products focus on robotics today, so I like that BotFarm offers a lot in terms of what general customers expect it to do.

Advice From The Community

Read answers to top Robotic Process Automation (RPA) questions. 706,951 professionals have gotten help from our community of experts.
Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Many members of our community are looking to understand how to calculate the ROI of an RPA deployment. Is it based on cost reduction, revenue impact, compliance, experience enhancement for employees and/or customers, or something else? What's the best way to measure the success of RPA? ...
Read More »
Nilesh Pawar - PeerSpot reviewer
Nilesh PawarPlease see a snapshot of my ROI & Automation Index Calculators. 1. Firstly you… more »
21 Answers
it_user151011 - PeerSpot reviewer
Sr. Director of Growth at PeerSpot (formerly IT Central Station)
What processes can't be automated just yet? What improvements to those limitations can we expect in the next 5-10 years? Most importantly - what are some things that RPA cannot do? The top RPA tools in the industry strive to reduce limitations by expanding RPA capabilities and engineer their pr...
Read More »
Nilesh Pawar - PeerSpot reviewer
Nilesh PawarCurrently the RPA is still limited to Human for designing the workflow, its not… more »
16 Answers
Diana Small - PeerSpot reviewer
Diana Small
Solution Architect at a insurance company with 1,001-5,000 employees
We have 20 to 40 branch office locations that receive email requests for submissions or price quotes for insurance products - both commercial lines and personal lines.  I'm researching RPA to help with processes such as Rate, Quote, Bind, Issue, Policy Admin., etc.  Can anyone comment on the be...
Read More »
Ronald Mueller - PeerSpot reviewer
Ronald MuellerHi Diana,  There are countless opportunities for RPA in the insurance… more »
18 Answers
Evgeny Belenky - PeerSpot reviewer
Evgeny Belenky
PeerSpot (formerly IT Central Station)

Hi community,

Can we generalize the main components used to build an RPA solution architecture for a big company?

Thanks for your help!

Shibu Babuchandran - PeerSpot reviewer
Shibu BabuchandranHi, @Nilesh Pawar ​,@Venkateswarlu Paturu ​,@Biswajit Mohanty ​,@Celestine… more »
3 Answers
ERNEST KUZOE - PeerSpot reviewer
ERNEST KUZOE
Chief Technology Officer at EMPHASIBS LLC
May 19 2023

Hi community,

Can you share which RPA use cases can be applied to the insurance industry?

Thank you!

Amol Gajbhiye - PeerSpot reviewer
Amol GajbhiyeThe insurance domain is very big. It has different ways of working in India or… more »
8 Answers
Evgeny Belenky - PeerSpot reviewer
Evgeny Belenky
PeerSpot (formerly IT Central Station)

Hello,

What are the most frequent and useful use cases when an enterprise uses RPA for Enterprise Resource Planning (ERP)?

Shibu Babuchandran - PeerSpot reviewer
Shibu BabuchandranHi @Evgeny Belenky ​, Most common use cases where organizations can use RPA… more »
6 Answers
Shibu Babuchandran - PeerSpot reviewer
Shibu Babuchandran
Regional Manager/ Service Delivery Manager at a tech services company with 201-500 employees

Hi community,

Can you help me in sharing your views on what automation with RPA you need in IT operations/administration/technical tasks that would help our IT department to free up the IT team doing the routine jobs and concentrate more on the business growth?

Thank you.

Amol Gajbhiye - PeerSpot reviewer
Amol GajbhiyeHi @Shibu Babuchandran, IT operations/administration/technical tasks might… more »
9 Answers
Madison Sophia Bennett - PeerSpot reviewer
Madison Sophia Bennett
Automation specialist at Technetics Group

Hi professionals,

Some automation SW have desktop versions that are robust. 

However, I think they better manage to improve their versions in the cloud to speed up the processes of advanced integrations of all areas. 

What do you think? Is it necessary?

Shibu Babuchandran - PeerSpot reviewer
Shibu BabuchandranHi @Madison Sophia Bennett,  This is a very good query and my response is… more »
5 Answers
Evgeny Belenky - PeerSpot reviewer
Evgeny Belenky
PeerSpot (formerly IT Central Station)

Hi peers, 

How can you practically use cognitive RPA? How is it different from RPA?

Bryan Senter - PeerSpot reviewer
Bryan SenterI would consider the addition of AI/ML to your RPA to be the most important… more »
4 Answers

Robotic Process Automation (RPA) Articles

Amar Yelane - PeerSpot reviewer
Amar Yelane
RPA Developer at DynPro Inc
Apr 03 2023
Main points to follow when aiming for a good project organization: Design before building Analyze the process thoroughly, identify the requirements and plan what the solution should look like before starting the actual development. Break the process down into components Break the process down...
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Shibu Babuchandran - PeerSpot reviewer
Shibu BabuchandranHi @Amar Yelane, Great document! I just have a query: will this practice be the… more »
Amar Yelane - PeerSpot reviewer
Amar Yelane@Shibu Babuchandran, almost the same.
3 Comments
Tjeerd Saijoen - PeerSpot reviewer
Tjeerd Saijoen
CEO at Rufusforyou
Apr 03 2023
ICT is getting more and more complex: today I have several systems in Chicago, several more in Amsterdam and if you need to protect your environment you will need to check on-premises, the cloud at Amazon, and the cloud at Microsoft Azure.  Why is Performance related to security? For the foll...
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Shibu Babuchandran - PeerSpot reviewer
Shibu BabuchandranVery good insights about correlation for security with performance.
Johann Delaunay - PeerSpot reviewer
Johann DelaunayInteresting positioning and way of thinking, thank you very much for the… more »
3 Comments
Evgeny Belenky - PeerSpot reviewer
Evgeny Belenky
PeerSpot (formerly IT Central Station)
Dear PeerSpot community members, Welcome to the latest PeerSpot Community Spotlight, where we sum up the most relevant recent postings by your peers in the community.  Check out the latest questions, articles and professional discussions contributed by PeerSpot community members!  Tren...
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Nilesh Pawar - PeerSpot reviewer
Nilesh Pawar
Director - Cloud Architecture at a computer software company with 10,001+ employees
Beware before investing heavily into RPA Project, following slide depicts critical key points to be considered for RPA Project Pitfalls and Challenges: Setup an Effective RPA Governance Structure for Smoother Adoption and Maturity  People: Internal: Lack of committed team to drive RPA Lack of...
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Surabhi Tak - PeerSpot reviewer
Surabhi TakThis article is definitely going to help to decide in which RPA projects one… more »
Supriya Shinde - PeerSpot reviewer
Supriya Shindethanks for sharing
5 Comments
Evgeny Belenky - PeerSpot reviewer
Evgeny Belenky
PeerSpot (formerly IT Central Station)
Dear PeerSpot community members, This is our latest Community Spotlight for YOU. Here we've summarized and selected the latest posts (professional questions, articles and discussions) contributed by PeerSpot community members.  Check them out! Trending See what your peers are discussing a...
Read More »
Evgeny Belenky - PeerSpot reviewer
Evgeny Belenky
PeerSpot (formerly IT Central Station)
Hi PeerSpot community members, This is a fresh-from-the-oven Community Spotlight for you. Here, we've summarized and selected the latest posts (professional questions, articles and discussions) by PeerSpot community members. Check them out! Also, please share with us your feedback and suggestio...
Read More »
Netanya Carmi - PeerSpot reviewer
Netanya Carmi
Content Manager at PeerSpot (formerly IT Central Station)
The world of technology is constantly undergoing both evolutions and revolutions. It is always difficult to know just what kinds of changes and innovations each year is going to bring. The field of Robotic Process Automation is just one example where the best people can do is offer their predicti...
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Mario Treviño Salazar - PeerSpot reviewer
Mario Treviño SalazarWhich products/applications do you think are better for RPA?  The core idea of… more »
1 Comment
Evgeny Belenky - PeerSpot reviewer
Evgeny Belenky
PeerSpot (formerly IT Central Station)
Hi peers, We're happy to share our new bi-weekly Community Spotlight with you. Here you'll find recent contributions by PeerSpot community members: questions, articles and trending discussions. Trending See what your peers are discussing at the moment! What to choose: an endpoint antiviru...
Read More »
Evgeny Belenky - PeerSpot reviewer
Evgeny Belenky
PeerSpot (formerly IT Central Station)
Hi dear community members, Here we go again with a new bi-weekly Community Spotlight where we share with you recent contributions: articles, questions and discussions. Check them out below! Trending Cybersecurity Trends To Look Out For in 2022 Top 5 Network Access Control (NAC) Softw...
Read More »
Ravi Suvvari - PeerSpot reviewer
Ravi Suvvarivery good and valuable information
1 Comment
Intelligent RPA - PeerSpot reviewer
Intelligent RPA
User
All companies, from large to small, are trying to keep one end of the digital transformation, but for large companies, the situation is more than opening a social media account.  Sometimes they may have to manage millions of data. And the faster they do these transactions, the more they get ahea...
Read More »
Evgeny Belenky - PeerSpot reviewer
Evgeny Belenky
PeerSpot (formerly IT Central Station)
Hi peers, This is our new Community Spotlight that includes recent contributions (questions, articles and discussions) by the PeerSpot community members. Trending Is RPA beneficial for a healthcare organization? With the increasing risk of cyber attacks in the west, due to the war in Ukra...
Read More »
Evgeny Belenky - PeerSpot reviewer
Evgeny Belenky
PeerSpot (formerly IT Central Station)
Hi community members, Here we go with a new Community Spotlight. We publish it to help YOU catch up on recent contributions by community members. Trending What open-source HCI solution do you recommend? How much time does SSO save? What are the main technical differences between Microso...
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Megha - PeerSpot reviewer
Megha
User at Signity Solutions
Making smarter decisions about your business processes is critical to ensure lower time-to-market and high ROI. Future fit technology executives know the importance of optimizing business operations efficiency and workflow processes to remain ahead in the competitive landscape. Whether your orga...
Read More »
Megha - PeerSpot reviewer
Megha
User at Signity Solutions
Intelligent automation is the need of the hour today for businesses across industries. Business leaders are rapidly implementing automation solutions in their existing processes or creating new automation opportunities. By doing so, they are accelerating their digital transformation to achieve op...
Read More »
Evgeny Belenky - PeerSpot reviewer
Evgeny Belenky
PeerSpot (formerly IT Central Station)
Hi community members, Here is our new Community Spotlight for YOU. We publish it to help you catch up on recent contributions by community members. Do you find it useful? Please comment below! Trending Top HCI in 2022 What are the main differences between XDR and SIEM? Articles Top ...
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waqarahmad3391 - PeerSpot reviewer
waqarahmad3391
Senior SEO Expert at Developers studio
Process automation is loosely taken to mean the use of applications or software to automate any business process. Without over-complicating the definition, we can say that process automation is the use of technology to perform a business process. Many process automation tools use Artificial I...
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Evgeny Belenky - PeerSpot reviewer
Evgeny Belenky
PeerSpot (formerly IT Central Station)
Hi dear community members, This is our latest community digest. It helps you catch up on recent contributions by community members. Comment below with your feedback and suggestions! Trending What are the Top 5 cybersecurity trends in 2022? What are the main benefits of modern IT Asset D...
Read More »
Evgeny Belenky - PeerSpot reviewer
Evgeny Belenky
PeerSpot (formerly IT Central Station)
Hi peers, Spotlight #6 is our fresh bi-weekly community digest. It helps you catch up on recent contributions by community members. Please comment below with your feedback about our new brand name and this Spotlight!  Trending Top RPA trends and forecasts that will help boost the techn...
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Evgeny Belenky - PeerSpot reviewer
Evgeny Belenky@Shibu Babuchandran ​and @Dominic-Gopal, thank you for contributing your… more »
reviewer1577907 - PeerSpot reviewer
reviewer1577907Thank you for this helpful post and congratulations on the new company name!
2 Comments
Shibu Babuchandran - PeerSpot reviewer
Shibu Babuchandran
Regional Manager/ Service Delivery Manager at a tech services company with 201-500 employees
In order to decrease the time and effort needed to perform repetitive and time-consuming tasks, robotic process Automation has been designed. Software robots can take over repetitive tasks that would otherwise have been performed by intelligent humans. This reduces mistakes and saves money. ...
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Shibu Babuchandran - PeerSpot reviewer
Shibu Babuchandran
Regional Manager/ Service Delivery Manager at a tech services company with 201-500 employees
Robotic process automation-as-a-service (RPAaaS) Robotic process automation-as-a-service (RPAaaS) is a form of outsourcing where a service provider deploys a cloud-based software robot that uses automation, machine learning (ML), and computer vision to help clients accomplish repetitive and hi...
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Amar Yelane - PeerSpot reviewer
Amar YelaneValuable info thanks for sharing.
4 Comments
Ram Chenna - PeerSpot reviewer
Ram Chenna
Enterprise Architect at CDPL
Privacy Concerns in an RPA Implementation Program. The biggest concern we (as RPA solution implementors) have faced when interacting with clients and customers were: 1. Regulatory and Compliance issues. 2. InfoSec and Security issues. 3. Audit Issues. Regulatory and Compliance Issues: There...
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Amar Yelane - PeerSpot reviewer
Amar Yelane
RPA Developer at DynPro Inc
Cost to Benefit is of utmost importance in any RPA program for any organization to figure out benefits gained.The 3 main levers that need to be considered are:1. Increase in the Cash flow - Once an investment is done, the organizations will focus more on the immediate ROI. Factors that should be ...
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Shibu Babuchandran - PeerSpot reviewer
Shibu BabuchandranHi @Amar Yelane, Thanks for the article and for giving insights on the… more »
1 Comment
Evgeny Belenky - PeerSpot reviewer
Evgeny Belenky
PeerSpot (formerly IT Central Station)
Hi community members, Spotlight #2 is our fresh bi-weekly community digest for you. It covers cybersecurity, IT and DevOps topics. Check it out and comment below with your feedback! Trending What are the pros and cons of internal SOC vs SOC-as-a-Service? Join The Moderator Team at IT Ce...
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Nilesh Pawar - PeerSpot reviewer
Nilesh Pawar
Director - Cloud Architecture at a computer software company with 10,001+ employees
Things to be kept in mind for identifying a relevant RPA use case: Start small and be realistic Identify process that is: Highly-repetitive Highly manual Too many FTEs required Information intensive activity Copying, pasting and validating data between systems, portals, application, pd...
Read More »
Nilesh Pawar - PeerSpot reviewer
Nilesh Pawar
Director - Cloud Architecture at a computer software company with 10,001+ employees
RPA Best Practices for Successful Implementation Best Practice's : Establish RPA Operating Model  Establish a RPA COE: Primarily overseen by Operations Team Align with Business improvement and reengineering groups Technology team appointed Head of Automaton to assist in software sel...
Read More »
Supriya Shinde - PeerSpot reviewer
Supriya ShindeVery helpful :) , thanks
1 Comment
Shibu Babuchandran - PeerSpot reviewer
Shibu Babuchandran
Regional Manager/ Service Delivery Manager at a tech services company with 201-500 employees
What Is Intelligent Process Automation? Intelligent process automation (IPA) refers to tasks that are automated or optimized in part by artificial intelligence and machine learning algorithms. IPA tools can reduce human intervention in a variety of business processes. IPA solutions go beyon...
Read More »
Madison Sophia Bennett - PeerSpot reviewer
Madison Sophia Bennett
Automation specialist at Technetics Group
My years of experience with Uipath and SAP is a key factor for the completion of projects in automation, sales, human resources departments and in general in all areas. In the automation area, it is very common for users to want to automate processes without the help of specialized tools and it ...
Read More »

Robotic Process Automation (RPA) Topics

Benefits and Disadvantages of RPA

The benefits of RPA are vast and continue to grow as the top automation software companies continue to develop the technology to take on more complicated tasks and more deeply integrate with business systems and other automation technologies, like AI and ML. The biggest advantage to RPA are the savings that come after implementing the technology. There’s a lot to take into consideration when talking about the cost of RPA, and even more so when you’re conducting an RPA cost benefit analysis. If your business has a lot of tasks that are simple and repeatable, you should strongly consider using a bot instead of a human and repurpose your human resource to an item that takes more skill and can drive revenue for the company. Our members have provided plenty of use cases to show how they are using bots to improve their business.

However, there are limitations of RPA, although far outweighed by the benefits, if the capabilities of the technology satisfy your needs. There have been concerns raised about the security of RPA, but our members have reduced it down to implementation error. In most cases, thoughtfulness and careful consideration of the technology and how it will be used will give you all you need to decide on whether or not to move forward with RPA.

Types of RPA Tools
  • Programmable RPA Bots. First-generation RPA tools that required a set of inputs and needed to be programmed.
  • Self-Learning Bots. RPA software that learns from log data and screen capture videos and then performs the actions that humans used to.
  • Intelligent Automation/Cognitive Automation Tools. RPA bots with advanced functionalities such as image recognition and natural language processing, able to understand even unstructured data.
Features to Compare

There are a variety of different criteria that can and should be taken into consideration when selecting the best RPA tools for your business. These criteria and parameters very often depend on your specific needs, what your business and workflow require the most, and what your area of expertise demands.

Here are some of the most common and most important parameters used in the RPA tools comparison:

  • Operational Scalability. Consider how well your new RPA tools will handle your business demands, respond to changes, requirements, and business operations.
  • Security. Security is a vital parameter as the RPA bots will inevitably make changes to your customer data. Our members gave some of their insights on handling RPA security.
  • Total Cost of Ownership. TCO includes the initial RPA tool setup cost, the ongoing vendor license fees, if there are any, as well as maintenance costs. All three should be taken into consideration when calculating your costs. For a lower cost, consider a low-maintenance RPA software.
  • Ease of use and control. In order to increase efficiency and productivity, you need a user-friendly RPA tool that can be easily controlled and implemented and that your team can use without major difficulties.
  • Cognitive capability. Some RPA software has cognitive capabilities that can self-learn.

Whether or not you choose to consider this parameter as well in your search for the top RPA tool will depend on what you are looking for in a certain RPA system and on what you see as vital for your own needs.

RPA Tools Comparison
Tool Rating Pro Con
UiPath 9 Technical support for UiPath is great The platform that shows the reports and errors is not too transparent.
Automation Anywhere 8 I implemented AA in different environments, the AA installation is the smoothest compared to other RPA software installs. [They] should add more Analytics and Intelligence related capabilities
Blue Prism 7.6 The web-based designer is very user-friendly and easy to use I would like to see machine learning functionality integrated with the automation
Kryon RPA 8.4 Attended automation has diverted 34 percent of training calls to our tech support centers It could be more reliable in spying HTML
Blue Prism Cloud 8 The most valuable feature is the ability to write custom code Having more AI functionality would be an improvement
VisualCron 9.8 It helped us reduce manual steps. Our suggestion to make it better and more manageable in terms of GDPR: Implement it in a very partnership way
Microsoft Power Automate 7.6 Power Automate is intuitive and easy to use Compared to other RPA solutions, there is a little bit of a feature gap
BotFarm 7.6 The best aspect is the UI, as it is very user-friendly The deployment could be made a little bit easier
Buyer's Guide
Robotic Process Automation (RPA)
April 2023
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: April 2023.
706,951 professionals have used our research since 2012.