We performed a comparison between Avada Software Infrared360 and Dynatrace based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Monitoring that ties into our incident management system"
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"It has role-based access to queues, giving us more insights into problems."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"The full stack - Everything from the browser, all the way back to the database, and being able to see everything, and really narrow in very quickly on what is the root cause."
"Since Appmon has been leveraged, we are now down to just hours (sometimes minutes) in resolution times."
"Using that telemetry from Dynatrace, we are able to pinpoint what our performance issues are so we can tune the system."
"When collecting data with Dynatrace, we saw every single transaction that happened in real-time."
"During the building of a system that is new, there are a lot of bugs. Being in the cloud it is very difficult, sometimes, to diagnose where the issues are. Dynatrace gives us that deep insight into errors."
"It helps us get to the resolution quicker, and potentially the root cause, and at least understand what is happening for future identification."
"Dynatrace alerts are based off of deviations from baseline metrics, which it is constantly collecting."
"The initial setup is easy."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"The flexibility when it comes to integrating with other tools is very low."
"We need extended support for some of the agents, the one-agent technologies under Managed. We've got some old legacy platforms that don't have one-agent support yet."
"Make it easier to define applications. E.g., provide an API for applications defined by REST services."
"There was complexity to AppMon and getting everything set, but more specifically getting the dashboard setup."
"Scalability has improved quite a bit from the beginning."
"There continues to be some opportunity to expose the infrastructure from a broader reporting standpoint. Overall, the opportunity is in the reporting capability and the ability to more flexibly expose or pivot the data for deeper analysis. Oftentimes, the solution is good at looking narrowly at information, but when you want to broaden that perspective, that's where the challenges come in. At this point, it requires the export of data to external systems to do this."
"The AI is not that intelligent and there are different places where it could be even more automated."
"Filters should have a “negative” option."
Earn 20 points
Avada Software Infrared360 is ranked 68th in Application Performance Monitoring (APM) and Observability while Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews. Avada Software Infrared360 is rated 8.8, while Dynatrace is rated 8.8. The top reviewer of Avada Software Infrared360 writes "An offsite team performs a daily infrastructure health check and sends reports to the technical/management teams. ". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". Avada Software Infrared360 is most compared with IBM MQ, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
