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Avada Software Infrared360 vs Dynatrace comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Application Performance Monitoring (APM) and Observability
72nd
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Business Activity Monitoring (6th), Message Oriented Middleware (MOM) (13th), Server Monitoring (39th)
Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
350
Ranking in other categories
Log Management (11th), Mobile APM (2nd), Container Monitoring (2nd), AIOps (3rd)
 

Mindshare comparison

As of November 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Avada Software Infrared360 is 0.3%, up from 0.1% compared to the previous year. The mindshare of Dynatrace is 8.1%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Dynatrace8.1%
Avada Software Infrared3600.3%
Other91.6%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

WK
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"It has role-based access to queues, giving us more insights into problems."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"Monitoring that ties into our incident management system"
"You can do deep dive analysis and find root cause quickly."
"It severely reduces the time spent doing performance test cycles."
"It was delivered when we wanted it and has performed exceptionally well."
"Global overview of all app layers, including web servers."
"It allows you to better utilize and focus your talent, and tell management that you are not only looking at problems, but how you can ultimately make the product better for the end user."
"The speed and problem resolution."
"We can see each session, end-to-end, and discover issues."
"Dynatrace helped us to get a better understanding of how our services are communicating with each other, as well as better problem detection before something really breaks"
 

Cons

"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"I also wish there was the ability to do alert filtering before it triggered an alert with PagerDuty/OpsGenie/Slack."
"One thing I'm missing and that is the JMX from the MBeans, it's missing completely."
"On the one hand we have Dynatrace, on the other hand, we have AppMon. We know Dynatrace is more powerful, with a lot of functions, but there are some core functions AppMon has that Dynatrace needs. Our main use is AppMon and we have not gone to Dynatrace because we don't have those specific functions that we need."
"The only challenge is that it's an extensive tool that requires a significant amount of time to learn."
"We need more AI in the product to avoid manual analysis."
"The analytics feature provides us some information, but is limited for now. We want to see how we can consume the data further down and have analytics guys look at the datacenter information.​"
"Product reporting still needs improvement."
"There are a couple gaps in the network reporting that we would like to see cleared up a bit."
 

Pricing and Cost Advice

"Start small, then increase licensing later as per your demand."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Surprisingly, it is quite expensive. That is something that we could always see: Improved pricing and the overall construct on how do we use each license in regards to usage of the tool."
"The product is pricey, but it is feature-rich, which is why we probably haven't looked away from it."
"Dynatrace is the most expensive APM that we sell, compared to competitors' products. The license pricing could be improved. My customers pay for licensing yearly."
"​I would recommend doing a PoC."
"Dynatrace is still kind of an expensive solution compared to others. But I recognize that they are ahead of the competition when we do a feature by feature comparison."
"The pricing is not bad, but it could be better."
"Its licensing is complicated or not transparent."
"Its price is quite high. Although it is worth it, it would be better if its price is reduced. They base their prices around licensing. Their prices are based on agent licensing and consumption licensing. Both of these can be a bit cheaper, but if they are the best in the market, as I consider them to be, I assume that their prices will be higher. They are delivering the product for that price."
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Top Industries

By visitors reading reviews
Financial Services Firm
33%
Manufacturing Company
10%
Printing Company
10%
Performing Arts
7%
Financial Services Firm
24%
Computer Software Company
10%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business76
Midsize Enterprise50
Large Enterprise289
 

Questions from the Community

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Earn 20 points
Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
 

Also Known As

Infrared360
No data available
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Find out what your peers are saying about Avada Software Infrared360 vs. Dynatrace and other solutions. Updated: November 2025.
872,869 professionals have used our research since 2012.