We're a health plan, a health insurer. We're not a big one, we have about a million members. We are growing through adding new business and we're looking to expand into the government programs: Medicare, Medicaid. Right now we provide individual and family, large corporate, self-insured, and a couple other types of health plans.
We are headquartered in Minnesota, outside of Minneapolis. We have a data center in Minnetonka and one in another suburb. We do most of our work on-premise. We don't have much in the cloud for our core backroom applications. We use a package from a company called HealthEdge in Boston, to do our claims processing, membership, enrollment, etc.
Our main use case is application performance monitoring, right at Dynatrace's sweet spot. First, we wanted to know what the performance of our healthcare and our health claims processing system was. Then we wanted to be able to segment it by where the transaction response time is spent. We also wanted to get into the deep dive of the Java profile, because HealthEdge is a Java application that runs on several JVMs. We wanted not only to get into the Java code but to get into the SQL that's created to call into the database, which is where the response-time problems are.
We're using Dynatrace SaaS now. It's the newest version.