

Zabbix and Datadog compete in the monitoring software category. Datadog appears to have the upper hand due to its diverse monitoring options and integration ecosystem, which justify its pricing model.
Features: Zabbix offers automated discovery, integration flexibility, and open-source availability without hidden costs. Datadog provides flexible dashboards, comprehensive monitoring, and a vast range of integrations, though at a cost.
Room for Improvement: Zabbix could benefit from a more intuitive interface, enhanced reporting, and better AI/ML integration. Datadog faces critiques over billing complexity, and users would like improvements in full-stack observability and anomaly detection.
Ease of Deployment and Customer Service: Zabbix primarily supports on-premises deployments with community support, while Datadog offers cloud deployment, accessible integrations, and generally positive customer service despite concerns about billing transparency.
Pricing and ROI: Zabbix provides a cost advantage being free to use, suitable for cost-conscious organizations. Datadog delivers value through robust monitoring capabilities but comes with variable costs, providing ROI through improved system visibility and reduced downtime.
Previously we had thirteen contractors doing the monitoring for us, which is now reduced to only five.
Datadog has delivered more than its value through reduced downtime, faster recovery, and infrastructure optimization.
We have also seen fewer escalations for minor issues because alerts help us catch problems earlier, which indirectly reduces downtime and improves overall efficiency.
Through utilizing automated remediation scripts and catching crucial issues proactively, we have cut our manual troubleshooting and incident response time in half.
When I have additional questions, the ticket is updated with actual recommendations or suggestions pointing me in the correct direction.
Overall, the entire Datadog comprehensive experience of support, onboarding, getting everything in there, and having a good line of feedback has been exceptional.
I've had a couple instances where I reached out to Datadog's support team, and they have been really super helpful and very kind, even reaching back out after resolving my issues to check if everything's going well.
It receives a perfect 10 for guaranteed, dedicated 24/7 technical support with strict SLA only when you purchase one of their premium commercial tiers.
It is so straightforward that I have never had to use the support.
I changed the config file by adjusting the connector size and cache size.
Datadog's scalability has been great as it has been able to grow with our needs.
Since it is a SaaS platform, we did not have to worry about backend scaling.
We have not faced any major performance issues from the platform side; it handles increased metrics and monitoring loads smoothly.
Zabbix is very scalable and lightweight.
Zabbix has high scalability.
Zabbix scales extremely well both vertically and horizontally.
Metrics collection and alerting have been consistent in day-to-day use.
Datadog is very stable, as there hasn't been any downtime or issues since I've been here, and it's always on time.
Datadog seems stable in my experience without any downtime or reliability issues.
Zabbix is very scalable and lightweight.
Zabbix is quite stable, and we haven't had any problems with Zabbix itself.
I think the stability of Zabbix is around five to six on a scale of ten, where ten is the best and one is the worst.
It would be great to see stronger AI-driven anomaly detection and predictive analytics to help identify potential issues before they impact performance.
We want to be able to customize the cost part, and we would appreciate more granular access control.
Having more transparent and granular cost control features would make it easier to manage usage.
The only issue I can note is that it's Linux-based, and Linux documentation is not the best.
Setting up the right templates, pre-shows, and scripts requires a lot of deep Linux and system knowledge compared to more plug-and-play tools.
I installed Zabbix for the 300 devices.
The setup cost for Datadog is more than $100.
Pricing is mainly based on data ingestion, such as logs, metrics, and traces, and it can increase quickly if everything is enabled by default.
Everybody wants the agent installed, but we only have so many dollars to spread across, so it's been difficult for me to prioritize who will benefit from Datadog at this time.
Zabbix is providing everything free of cost.
It is literally free.
Our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a multitude of programming languages.
Having all that associated analytics helps me in troubleshooting by not having to bounce around to other tools, which saves me a lot of time.
Datadog was able to find the alerts and trigger to notify our team in a very prompt manner before it got worse, allowing us to promptly adjust and remediate the situation in time.
If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.
Zabbix natively supports monitoring everything from Linux servers and Windows servers to network devices and cloud infrastructure.
Zabbix has a lot of features, including monitoring, status updates, and collecting information telemetry from storages and servers as well.
| Product | Mindshare (%) |
|---|---|
| Zabbix | 3.7% |
| Datadog | 2.1% |
| Other | 94.2% |

| Company Size | Count |
|---|---|
| Small Business | 81 |
| Midsize Enterprise | 50 |
| Large Enterprise | 100 |
| Company Size | Count |
|---|---|
| Small Business | 57 |
| Midsize Enterprise | 24 |
| Large Enterprise | 35 |
Datadog offers a comprehensive platform for monitoring applications and infrastructure, providing insights into real-time metrics and optimizing performance with extensive integrations and analytics capabilities.
Datadog provides a robust monitoring platform designed for applications and infrastructure tracking. With intuitive dashboards and real-time metrics visibility, it enhances operational efficiency and enables proactive incident management. The platform supports data centralization across services, reducing downtime through its monitoring capabilities. Integration with AWS, Kubernetes, and other systems aligns with performance tracking and infrastructure management, while APM and RUM features allow tracing and user behavior analytics.
What are Datadog's Key Features?Industries utilizing Datadog benefit from detailed monitoring and comprehensive analytics across multi-cloud environments. Companies in e-commerce, finance, and technology sectors implement it for end-to-end monitoring ensuring robust application performance. The platform assists in maintaining standards through integration with services like AWS and Azure, providing efficient observability and allowing proactive issue resolution.
Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.
It offers a wide range of features including data collection, visualization, and reporting.
With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.