ITRS Geneos vs Splunk AppDynamics comparison

ITRS and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. ITRS is ranked #34 with an average rating of 5.0, while Splunk is ranked #3 with an average rating of 8.3. ITRS holds a 1.3% mindshare in APM, compared to Splunk’s 4.6% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 91% of Splunk users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

3,211 Views
1,534 Comparison Views

96% willing to recommend

Splunk AppDynamics

Read 249 Splunk AppDynamics reviews

10,740 Views
6,125 Comparison Views

91% willing to recommend

ITRS Geneos

Splunk AppDynamics

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Executive SummaryUpdated on May 11, 2025

Splunk AppDynamics and ITRS Geneos both compete in the monitoring and observability sector. Splunk AppDynamics has the upper hand with its comprehensive application monitoring, encompassing end-to-end business transactions and extensive insights that benefit broader enterprises beyond specific industries.

Features: Splunk AppDynamics is recognized for its detailed stack trace analysis, enabling profound troubleshooting and debugging. Its business transaction tracking offers real-time insights into application performance across multiple nodes, served by unified dashboards that can be accessed widely due to its SaaS nature. End-user monitoring helps view performance from a customer's perspective, which is invaluable for rectifying performance issues before customers are affected. In contrast, ITRS Geneos excels in real-time monitoring and possesses a highly customizable framework, particularly tailored to meet the rigorous demands of financial markets. It is adept at monitoring disparate systems and quickly extends to various system requirements, ensuring minimal service disruption at financial institutions.

Room for Improvement: Splunk AppDynamics can improve its network performance visibility and interface, which can be cumbersome for new users. Additionally, its compatibility with modern tech stacks like cloud services needs enhancement. ITRS Geneos could benefit from advanced historical data analytics and cloud environment observability, and improvements in dashboard usability and integration capabilities could provide greater user experience improvements.

Ease of Deployment and Customer Service: Splunk AppDynamics supports diverse environments, including public and hybrid clouds, providing flexibility for various IT infrastructures. Its customer service receives mixed reviews, with some delays reported. In contrast, ITRS Geneos is primarily on-premises but provides quick technical support and effective customer engagement, especially in the financial sector. It boasts an easy, bug-free initial setup, highlighting the deployment simplicity unmatched by some competitors.

Pricing and ROI: Splunk AppDynamics is often seen as expensive due to its intricate licensing and additional feature costs. Nonetheless, its users find the investment worthwhile due to time-saving and efficient issue resolution, resulting in substantial ROI. Alternatively, ITRS Geneos, although costly upfront, offers pricing tailored for financial markets. It's particularly valued for predicting critical system failures, offering significant ROI and ensuring business continuity, making it a cost-effective choice for financial market needs.

To learn more, read our detailed ITRS Geneos vs. Splunk AppDynamics Report (Updated: May 2025).

Buyer's Guide

ITRS Geneos vs. Splunk AppDynamics

May 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

34th

Ranking in IT Infrastructure Monitoring

48th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (69th)

Splunk AppDynamics

Ranking in Application Performance Monitoring (APM) and Observability

3rd

Ranking in IT Infrastructure Monitoring

5th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

249

Ranking in other categories

IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (3rd)

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of ITRS Geneos is 1.3%, up from 1.3% compared to the previous year. The mindshare of Splunk AppDynamics is 4.6%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Gyanesh Rahatekar

Back office at Reliance Industries Ltd

Application performance management and error resolution improved with data-driven insights

Dynatrace has multiple functions compared to Splunk AppDynamics, so Splunk AppDynamics should add those functions, which are not available as of now. Dynatrace has a universal agent that collects all information related to their CI, and if one CI has multiple languages, then there is no need to instrument multiple agents. However, Splunk AppDynamics requires multiple agents; if I have one server with multiple applications in different languages, then I need to instrument different agents for each application. Splunk AppDynamics should work with Dynatrace with one single universal agent that works with all application languages, eliminating the need for multiple implementations.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."

"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."

"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."

"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"Custom script toolkits"

"Tons of default modules which are available out of the box"

"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."

More ITRS Geneos pros

"I like Business iQ the most, so far. It has great analytics configurations and I can get real-time updates. We have eCommerce releases every week. So the one use case that I use Business iQ is to compare before and after release performance using AppDynamics."

"The best features of AppDynamics would be the code application monitoring capabilities."

"The flow map is very valuable to us. Before we installed APM, we had no idea how our application looked."

"The alert mechanism in AppDynamics enhances server management tasks by using agents installed on each server."

"The AppDyniamics technical support is good. We haven't had any problems with them. They answer very quickly."

"The most valuable feature is the ability to take a report, and in particular, a visual, and link it to actual application performance and then the consequences. This means you can show how an incident or action has an effect on the business."

"The most valuable feature in AppDynamics is the identifying of the slow responses. Additionally, it is easy to use."

"The proactive monitoring from AppDynamics definitely helps."

More Splunk AppDynamics pros

Cons

"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."

More ITRS Geneos cons

"They need to improve the consolidation of agents for the agent's installation process."

"I would like to be able to monitor both cloud an on-prem infrastructures, displayed in one dashboard."

"There needs to be an option to capture all the sessions for all the users, not just samplings."

"If it can be able to intelligently provide all the things we need to look at, from a data point of view, that would be very useful."

"The configuration is tricky and requires a lot of tools."

"They could align the product strategy to evolve as a complete solution."

"The day-to-day activities should be less complicated so that anyone can manage it."

"AppDynamics' modules and hardware resources are very high."

More Splunk AppDynamics cons

Pricing and Cost Advice

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"Pricing and licensing is based on the requirements."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

More ITRS Geneos pricing and cost advice

"AppDynamics is one of the most expensive solutions on the market."

"AppDynamics Database Monitoring is expensive. I rate it a seven to eight out of ten."

"The licensing scheme is very complex. They need to make it easier."

"We find its pricing reasonable and competitive. After it was acquired by Cisco, we found it acceptable."

"The cost is prohibitive."

"The pricing model for AppDynamics could be better. You have to subscribe to a yearly or a three-year licensing, which isn't very handy. The solution is one of the most expensive in the market today."

"We buy the platform's yearly subscription."

"AppDynamics Database Monitoring requires a license for database monitoring and other features, while Dynatrace provides monitoring and other features out of the box without additional costs. Sometimes this makes it more challenging to pitch AppDynamics Database Monitoring to customers, especially because you need to buy a separate license. As an implementer, I have yet to learn about the pricing for AppDynamics Database Monitoring. Pricing is taken care of by the sales team."

More Splunk AppDynamics pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

74%

Computer Software Company

University

Construction Company

Financial Services Firm

24%

Educational Organization

20%

Computer Software Company

13%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit

Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...

See all answers

What do you like most about AppDynamics?

The solution saves time and cost.

See all answers

Comparisons

Dynatrace vs ITRS Geneos

Compared 23% of the time

Grafana vs ITRS Geneos

Compared 14% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 9% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

Prometheus Group vs ITRS Geneos

Compared 8% of the time

More ITRS Geneos Competitors

Dynatrace vs Splunk AppDynamics

Compared 14% of the time

Datadog vs Splunk AppDynamics

Compared 9% of the time

Splunk Enterprise Security vs Splunk AppDynamics

Compared 8% of the time

New Relic vs Splunk AppDynamics

Compared 8% of the time

Elastic Observability vs Splunk AppDynamics

Compared 4% of the time

More Splunk AppDynamics Competitors

Product Reports

Buyer's Guide

ITRS Geneos

June 2025

Download ITRS Geneos product report

Buyer's Guide

Splunk AppDynamics

June 2025

Download Splunk AppDynamics product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Splunk AppDynamics enhances application performance monitoring with advanced diagnostics and real-time insights, offering seamless end-to-end transaction tracking and infrastructure visibility.

AppDynamics provides critical tools for businesses to analyze application behavior and performance. Through innovative features like transaction snapshot analysis and adaptable dashboards, users can quickly identify and address issues, ensuring high levels of system uptime and efficiency. It is designed to support complex environments including Kubernetes and AWS, enhancing user experience by detecting performance issues early. Despite needing improvements in network monitoring and integration, it remains a robust option for tracking application health.

What are the key features of AppDynamics?

Real-time Performance Monitoring: Offers immediate insights into application behavior.
Business Transaction Tracking: Tracks transactions from start to finish for bottleneck identification.
JVM Memory Monitoring: Provides detailed JVM metrics and memory use information.
Deep-dive Diagnostics: Enables in-depth analysis of code and stack traces.
Adaptable Dashboards: Customizable views for better data interpretation.

How does AppDynamics benefit users?

Improved Incident Resolution: Faster problem detection and solution implementation.
Enhanced Application Performance: Real-time monitoring optimizes system operations.
Comprehensive Visibility: Provides a full view of application infrastructure.
Informed Decision Making: Detailed analytics guide performance improvements.
Customer Satisfaction: Enhances user experience through faster issue resolutions.

In industries like financial services and e-commerce, AppDynamics facilitates performance tracking across distributed systems, optimizing infrastructure to meet consumer demands. It excels in environments needing precise transaction monitoring and is pivotal in delivering high value and satisfaction.

Splunk

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers

Buyer's Guide

ITRS Geneos vs. Splunk AppDynamics

May 2025

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