ITRS Geneos vs Splunk AppDynamics comparison

ITRS and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. ITRS is ranked #29 with an average rating of 7.0, while Splunk is ranked #3 with an average rating of 8.4. ITRS holds a 1.4% mindshare in APM, compared to Splunk’s 4.8% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 91% of Splunk users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

3,532 Views
2,001 Comparison Views

96% willing to recommend

Splunk AppDynamics

Read 245 Splunk AppDynamics reviews

13,704 Views
8,634 Comparison Views

91% willing to recommend

ITRS Geneos

Splunk AppDynamics

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 6, 2025

Splunk AppDynamics and ITRS Geneos compete in the application performance monitoring and IT infrastructure management category. AppDynamics appears to have an edge due to its extensive feature set, including detailed transaction tracking and a broad range of deployment options.

Features: Splunk AppDynamics specializes in transaction tracking, JVM monitoring, and database performance with detailed metrics and transaction snapshots to solve complex issues. It also provides extensive insights into application environments through a common interface. ITRS Geneos offers real-time monitoring with customizable dashboards and integration capabilities, utilizing lightweight agents ideal for financial institutions seeking stability and scalability.

Room for Improvement: AppDynamics users suggest improvements in UI navigation and real-time data visibility, alongside better integration with network tools. ITRS Geneos could enhance its historical reporting and streamline its configuration process, with more API integration support and simpler dashboard customization. Both tools could benefit from increased user-friendliness to tackle their learning curves.

Ease of Deployment and Customer Service: AppDynamics offers flexible deployment across public, hybrid, and on-premises environments, receiving high marks for its deployment options, although some users report slow customer service response times. ITRS Geneos is primarily used in on-premises settings, excelling in customer service with a focus on rapid issue resolution and strong support.

Pricing and ROI: AppDynamics is often considered expensive due to its complex licensing model, but customers find value in reduced downtime and improved application performance, making the cost justifiable. Geneos, while also carrying a premium price, offers substantial value in preventing critical failures and enhancing productivity, especially for large financial operations. Both require careful negotiation to maximize cost-effectiveness for their extensive features.

To learn more, read our detailed ITRS Geneos vs. Splunk AppDynamics Report (Updated: April 2025).

Buyer's Guide

ITRS Geneos vs. Splunk AppDynamics

April 2025

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Helped 848,576 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

29th

Ranking in IT Infrastructure Monitoring

31st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (46th)

Splunk AppDynamics

Ranking in Application Performance Monitoring (APM) and Observability

3rd

Ranking in IT Infrastructure Monitoring

4th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

245

Ranking in other categories

IT Operations Analytics (2nd), Mobile APM (2nd), Container Monitoring (3rd)

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of ITRS Geneos is 1.4%, up from 1.3% compared to the previous year. The mindshare of Splunk AppDynamics is 4.8%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Muhammad Zeeshan Siddiqui

Head of Technology and Services at arwentech

Dynamic mapping enhances workflows that are user-friendly

One aspect that requires improvement is the agent. Without an agent, gathering sufficient information on applications is challenging. Additionally, the agent sometimes creates performance issues in production environments. If AppDynamics could develop a means to monitor without an agent, it could significantly improve application performance and reduce potential problems. Moving to an agentless solution, like what some competitors are doing, would be beneficial.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."

"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."

"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."

"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."

"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."

"Custom script toolkits"

"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

More ITRS Geneos pros

"The most valuable feature is having our services being available and healthy."

"The most valuable feature is the end-user monitoring."

"We switched to AppDynamics for its capabilities."

"AppDynamics is scalable."

"I find troubleshooting is quicker because we can drill down into the end points and see which endpoints are getting critical. Visibility-wise, the micro details are easy to find."

"Technical support is helpful."

"In my experience, it's easy to use. There's nothing complex to learn or fear. You can quickly adapt to it without the need for extensive training."

"Provides good overall application performance and transaction errors."

More Splunk AppDynamics pros

Cons

"The main feature that needs work is the Dashboard designer."

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."

"Data visualization – real time and historical – is a weakness."

"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."

More ITRS Geneos cons

"The solution could improve by covering more technologies. For example, it does support .NET Core applications. However, it could be a bit better."

"Based on the user experience feedback that we have had, I think that the most important thing to improve is the availability of the SaaS, the cloud environment."

"The documentation and training material have room for improvement."

"AppDynamics Server Monitoring lacks investment in new technologies like Kubernetes and cloud solutions."

"If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions."

"I have found it sometimes a bit difficult to trace the transaction all the way through to the application. I'm not sure if that problem is on the database side or on the application side, but that would be something that I would like to be improved. The traceability from the application to the database, sometimes, is a bit of a challenge. If you're using AppDynamics, with the Java agent, for instance, you need to be able to trace it through."

"At this time, we don't have much visibility on the virtual environment, monitoring, and all other things. We have visibility only for database monitoring, and we have noticed performance impact when deploying database agents on the database server. We got to know this from AppDynamics support also that we should not deploy database agents from the database server. When agents are deployed on the same server and the database is monitored from there, we are not getting database server metrics. Therefore, we don't have those insights, and sometimes, we struggle because of that. They can improve this functionality so that we do not have a performance impact, and we can deploy anywhere. This would help us a lot. In terms of end-user monitoring, currently, it is not working for us because there are some complexities. It is a little complicated, and it takes a little bit of time to understand where you need to make changes. It would be very helpful if they can provide some template designs for end-user monitoring. When our servers are running on VMs, we don't get many insights from the VM side. I don't know whether it is possible to have visibility beyond the database, server, and application and whether there are some features where we can deploy AppDynamics on VMs as well. Such functionality would give us more control over storage, VM, OS, and database. It will also provide complete visibility of our hardware and software."

"I think I would like to see a better way to deploy and upgrade the machine agents that we use. Currently, we have to use SCCM, and that might just be our environment with the customer."

More Splunk AppDynamics cons

Pricing and Cost Advice

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"You will get the best price if you get a single global deal."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"I can say it's not that cheap because the licensing is a little bit costly"

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"Pricing and licensing is based on the requirements."

More ITRS Geneos pricing and cost advice

"It could be a bit lower, but looking at the scalability, functionality, and other things, you can understand why AppDynamics is so expensive as compared to some of the cheaper products that don't have that full single pane of glass they've got. Dynatrace has got three different elements that you need to log into just to get a full view, which is not so good, and because of that, it is a bit cheaper."

"There is a license for the solution and we paid approximately $2,000. There is also an additional cost above the standard license which cost us approximately $3,000."

"The tool is expensive."

"AppDynamics offers a yearly basis license."

"There is a license to use this solution. However, the clients pay for the licenses we are the service provider."

"We have a license-based solution. That means you need a license for each server you monitor."

"The solution is highly expensive"

"AppDynamics Database Monitoring is expensive. I rate it a seven to eight out of ten."

More Splunk AppDynamics pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

76%

Computer Software Company

University

Construction Company

Educational Organization

48%

Financial Services Firm

16%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit

Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...

See all answers

What do you like most about AppDynamics?

The solution saves time and cost.

See all answers

Comparisons

Dynatrace vs ITRS Geneos

Compared 23% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Prometheus Group vs ITRS Geneos

Compared 9% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 9% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

More ITRS Geneos Competitors

Dynatrace vs Splunk AppDynamics

Compared 15% of the time

Datadog vs Splunk AppDynamics

Compared 10% of the time

Splunk Enterprise Security vs Splunk AppDynamics

Compared 8% of the time

New Relic vs Splunk AppDynamics

Compared 7% of the time

SolarWinds Server and Application Monitor vs Splunk AppDynamics

Compared 4% of the time

More Splunk AppDynamics Competitors

Product Reports

Buyer's Guide

ITRS Geneos

April 2025

Download ITRS Geneos product report

Buyer's Guide

Splunk AppDynamics

March 2025

Download Splunk AppDynamics product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Splunk AppDynamics enhances application performance monitoring with advanced diagnostics and real-time insights, offering seamless end-to-end transaction tracking and infrastructure visibility.

AppDynamics provides critical tools for businesses to analyze application behavior and performance. Through innovative features like transaction snapshot analysis and adaptable dashboards, users can quickly identify and address issues, ensuring high levels of system uptime and efficiency. It is designed to support complex environments including Kubernetes and AWS, enhancing user experience by detecting performance issues early. Despite needing improvements in network monitoring and integration, it remains a robust option for tracking application health.

What are the key features of AppDynamics?

Real-time Performance Monitoring: Offers immediate insights into application behavior.
Business Transaction Tracking: Tracks transactions from start to finish for bottleneck identification.
JVM Memory Monitoring: Provides detailed JVM metrics and memory use information.
Deep-dive Diagnostics: Enables in-depth analysis of code and stack traces.
Adaptable Dashboards: Customizable views for better data interpretation.

How does AppDynamics benefit users?

Improved Incident Resolution: Faster problem detection and solution implementation.
Enhanced Application Performance: Real-time monitoring optimizes system operations.
Comprehensive Visibility: Provides a full view of application infrastructure.
Informed Decision Making: Detailed analytics guide performance improvements.
Customer Satisfaction: Enhances user experience through faster issue resolutions.

In industries like financial services and e-commerce, AppDynamics facilitates performance tracking across distributed systems, optimizing infrastructure to meet consumer demands. It excels in environments needing precise transaction monitoring and is pivotal in delivering high value and satisfaction.

Splunk

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers

Buyer's Guide

ITRS Geneos vs. Splunk AppDynamics

April 2025

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