ITRS Geneos vs Splunk AppDynamics comparison

ITRS and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. ITRS is ranked #35 with an average rating of 5.0, while Splunk is ranked #3 with an average rating of 8.1. ITRS holds a 1.0% mindshare in APM, compared to Splunk’s 3.7% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 91% of Splunk users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

4,591 Views
2,892 Comparison Views

96% willing to recommend

Splunk AppDynamics

Read 260 Splunk AppDynamics reviews

15,142 Views
11,357 Comparison Views

91% willing to recommend

ITRS Geneos

Splunk AppDynamics

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 23, 2025

Splunk AppDynamics and ITRS Geneos compete in application performance and infrastructure monitoring. Splunk AppDynamics seems to have the upper hand with its comprehensive application performance management features and proactive customer engagement.

Features: Splunk AppDynamics offers deep dive transaction analysis, end-to-end monitoring, and detailed JVM monitoring. It auto-baselines applications and provides stack traces for comprehensive performance management. ITRS Geneos excels in real-time monitoring, particularly for financial markets, with highly customizable dashboards and extensive integration support.

Room for Improvement: Splunk AppDynamics could benefit from enhanced network monitoring, a streamlined UI, and more intuitive async call tracking. Improved support for newer technologies and agent management are also needed. ITRS Geneos requires better historical data reporting, more intuitive web integration, and enhanced cloud capabilities. The lack of predictive and AI-based analysis could be addressed to modernize its offerings.

Ease of Deployment and Customer Service: Splunk AppDynamics is versatile in deployment across on-premises, public cloud, and hybrid environments, though it can be complex to set up initially. Its customer service is typically praised for proactive engagement. ITRS Geneos is reliable on-premises with quality technical support; however, users desire more comprehensive documentation and quicker response times.

Pricing and ROI: Splunk AppDynamics is positioned as a premium enterprise solution with high ROI from reduced downtime and efficient monitoring, despite its high cost. ITRS Geneos also presents a high upfront cost, yet is valued for its customizability and effectiveness in financial services where operational continuity is critical. Both solutions necessitate careful consideration regarding organizational alignment with their investment levels.

To learn more, read our detailed ITRS Geneos vs. Splunk AppDynamics Report (Updated: February 2026).

Buyer's Guide

ITRS Geneos vs. Splunk AppDynamics

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

35th

Ranking in IT Infrastructure Monitoring

44th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (64th)

Splunk AppDynamics

Ranking in Application Performance Monitoring (APM) and Observability

3rd

Ranking in IT Infrastructure Monitoring

6th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

260

Ranking in other categories

IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (3rd)

Mindshare comparison

As of February 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of ITRS Geneos is 1.0%, down from 1.3% compared to the previous year. The mindshare of Splunk AppDynamics is 3.7%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Splunk AppDynamics	3.7%
ITRS Geneos	1.0%
Other	95.3%

Application Performance Monitoring (APM) and Observability

Featured Reviews

DeepakR

Site Reliability Engineer(Observability) at Sapiens

If one server fails, the agent will automatically be reinstalled

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data if there's a 90% error. You need to check which process is consuming more CPU and determine the root cause for yourself. You need to troubleshoot it manually. This legacy system could introduce predictive analysis and root cause identification. They are reluctant to switch to newer solutions, which may require writing queries to fetch data. Manually logging into servers, checking CPU usage, identifying processes, and determining root causes is time-consuming. Once the root cause is identified, the issue can be resolved efficiently. The manual troubleshooting process is time-consuming. The content is not openly available in the market. If you search for it somewhere, it is not readily accessible. If you want to try it out, no trial version is available. Therefore, it will be challenging to learn. Loading ITRS is difficult, as you need to purchase it first. Secondly, only a few people are knowledgeable about ITRS in the market, making it challenging to find resources. Thirdly, the documentation must be well-documented, making finding content or training material hard. The UI also needs to be updated, which adds to the difficulty.

Read full review

DevendraKumar1

Technology lead at Infosys

Has enabled us to detect issues instantly through alerts and monitor every service from a single dashboard

Splunk requires significantly more improvements compared to Splunk AppDynamics, specifically regarding the licensing aspect. Splunk renews licenses every six months, which is inconvenient. It would be better to have a one-year license to avoid needing to update keys constantly, which can only occur on weekends, making it a burdensome task. Although Splunk is better for certain use cases, Splunk AppDynamics is broader in functionality. Specifically, I want enhancements related to creating dashboards not only for logs or minor services but also for configuration levels, allowing us to check configurations immediately without manually opening the entire code when exceptions arise—a feature I wish to see improved in Splunk, although it may not be necessary for Splunk AppDynamics.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."

"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."

"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."

"Tons of default modules which are available out of the box"

More ITRS Geneos pros

"The most valuable feature is the detailed statistics, like the consumer count, for the ActiveMQ server."

"We set up alerts recently so we can fix any issues more quickly in production."

"AppDynamics is a good tool that offers excellent out-of-the-box dashboards and application topology."

"AppDynamics is easy to implement if you follow the documentation, and the documentation that they provide is good."

"We used AppDynamics to identify gaps and bottlenecks in the software."

"The SAP monitoring element is very helpful."

"AppDynamics is scalable. They can monitor billions of transactions because they're not monitoring all transactions. They're monitoring samples. So, they can offer good monitoring for the huge sites."

"From the performance management side, I like everything from business transaction work to tracking. On the database side, we can get a lot of insights from the database. On the server monitoring side, it helped us a lot to find out some of the issues on the VM side because VMs were creating a little trouble for us."

More Splunk AppDynamics pros

Cons

"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

"The main feature that needs work is the Dashboard designer."

"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."

"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."

"t needs to have better middleware integration for things such as application and Microsft SQL servers."

More ITRS Geneos cons

"The setup, implementation and use are clumsy and need to be refined."

"I would like to see a better way to automate actions based on the events generated by the tool."

"One aspect that requires improvement is the agent. Without an agent, gathering sufficient information on applications is challenging."

"I would like the solution to be more customizable to meet our client's requirements."

"The interface and user experience could be better."

"The solution's pricing could be improved and made more competitive."

"In terms of improvements we would like to see, we want to understand what the battery consumption metrics are whenever a user is viewing. It would be really helpful for us if we could get those details levels."

"AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine."

More Splunk AppDynamics cons

Pricing and Cost Advice

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"I can say it's not that cheap because the licensing is a little bit costly"

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"You will get the best price if you get a single global deal."

More ITRS Geneos pricing and cost advice

"The solution has a high cost."

"The solution is highly expensive"

"The license fee for Application Analytics is in the range of 2.5 million over three years, with extra fees for service contingencies."

"AppDynamics is really pricey as it requires licenses for every feature."

"We have two different licensing models for this solution. One of them is the agent based model, which requires payment per agent. The other is an infrastructure based model, where the price is based on the CPU core. For the infrastructure model wholesale level pricing applies. All of the up to date licensing prices for this product are available on the manufacturers website."

"AppDynamics does not usually do monthly payments. They do it on an annual basis, at the very least."

"It is expensive. However, our time to recover has been reduced, and this product has helped recuperate costs and provided us with ROI."

"My understanding is that the price of this solution is quite high, compared to other products."

More Splunk AppDynamics pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

69%

Computer Software Company

Construction Company

Outsourcing Company

Financial Services Firm

25%

Computer Software Company

10%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	55
Midsize Enterprise	36
Large Enterprise	195

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What do you like most about AppDynamics?

The solution saves time and cost.

See all answers

What is your experience regarding pricing and costs for AppDynamics?

I would rate the pricing an eight out of ten. The solution is highly expensive. Our company pays for the solution on a yearly basis, if we don't add new modules or features to the license, we need ...

See all answers

Comparisons

Dynatrace vs ITRS Geneos

Compared 13% of the time

Grafana vs ITRS Geneos

Compared 8% of the time

Prometheus-AI Platform vs ITRS Geneos

Compared 5% of the time

Datadog vs ITRS Geneos

Compared 5% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 4% of the time

More ITRS Geneos Competitors

Dynatrace vs Splunk AppDynamics

Compared 10% of the time

New Relic vs Splunk AppDynamics

Compared 7% of the time

Datadog vs Splunk AppDynamics

Compared 6% of the time

Splunk Enterprise Security vs Splunk AppDynamics

Compared 5% of the time

Nagios XI vs Splunk AppDynamics

Compared 2% of the time

More Splunk AppDynamics Competitors

Product Reports

Buyer's Guide

ITRS Geneos

February 2026

Download ITRS Geneos product report

Buyer's Guide

Splunk AppDynamics

January 2026

Download Splunk AppDynamics product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Splunk AppDynamics is a comprehensive performance monitoring tool providing end-to-end transaction tracking, real-time monitoring, and a user-friendly interface. With AI-powered features, it enhances operational efficiency and resilience by offering insights into user interactions and infrastructure issues.

Splunk AppDynamics excels in monitoring applications and infrastructure performance, offering extensive support across environments like AWS and cloud. It aids in application performance monitoring, end-user experience, database analysis, and proactive incident detection. Supporting Java, .NET, and other technologies, it provides real-time insights into application health, resource utilization, and transaction tracking, ensuring reliable user experiences. Challenges remain in UI complexity, agent-based architecture, integration with diverse environments, and documentation clarity. Its licensing model is costly, and customer support may be slow. Performance concerns exist in historical data granularity and network visibility.

What features make Splunk AppDynamics stand out?

End-to-End Transaction Tracking: Monitors entire user transactions for comprehensive visibility.
Real-Time Monitoring: Provides instant insights into system performance.
AI-Powered Anomaly Detection: Identifies anomalies with advanced machine learning techniques.
Code-Level Troubleshooting: Diagnoses issues at the code level for precise fixes.
Business Transaction Visibility: Offers detailed views into transaction flow across all system layers.

What benefits and ROI can users expect from Splunk AppDynamics?

Improved Application Performance: Enhances system efficiency and reliability.
Operational Efficiency: Streamlines monitoring and issue resolution processes.
Enhanced Business Resilience: Strengthens the ability to adapt to performance challenges.
Seamless User Experiences: Ensures uninterrupted service and user satisfaction.

Organizations in industries like finance and healthcare implement Splunk AppDynamics to monitor critical applications and infrastructure. Its capabilities in transaction tracking and AI-driven insights are crucial for maintaining system reliability, supporting technologies such as Java and .NET, and ensuring optimal resource utilization.

Splunk

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers

Buyer's Guide

ITRS Geneos vs. Splunk AppDynamics

February 2026

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