

New Relic and Accedian Skylight are two prominent solutions in the performance monitoring space. Accedian Skylight is favored for its superior features, even though New Relic has more competitive pricing and support.
Features: New Relic users often highlight comprehensive APM capabilities, detailed transaction tracing, and extensive application visibility as valuable features. Accedian Skylight users value its network performance monitoring precision, real-time analytics, and advanced troubleshooting tools.
Room for Improvement: Users of New Relic note the need for better cost management tools, deeper log management integrations, and more straightforward usage analytics. Accedian Skylight users point to the complexity of initial setup, lack of user-friendly documentation, and occasionally difficult software updates.
Ease of Deployment and Customer Service: Deployment of New Relic is praised for being straightforward with an intuitive process, and their responsive customer service is well-regarded. Accedian Skylight's deployment can be complex, although their customer service also receives high marks.
Pricing and ROI: New Relic offers more attractive upfront pricing and more transparent cost structuring, although some users feel ongoing costs are high. Accedian Skylight users find the product expensive but generally agree it delivers strong ROI due to its robust network performance insights.
| Product | Mindshare (%) |
|---|---|
| New Relic | 3.6% |
| Cisco Provider Connectivity Assurance | 1.0% |
| Other | 95.4% |


| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 6 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 52 |
| Large Enterprise | 80 |
Cisco Provider Connectivity Assurance offers a user-friendly interface with real-time monitoring and network analysis, aiding businesses in identifying connection issues and optimizing performance.
Cisco Provider Connectivity Assurance is recognized for its real-time monitoring capabilities and straightforward GUI, key in diagnosing network performance issues and managing application performance. Its bandwidth utilization and network analysis features help optimize performance. Users can program captures for comprehensive performance checks, improving application performance analysis and troubleshooting. Though high pricing and licensing challenges are noted, and there’s a demand for improved design and adaptable reporting, it remains a valuable tool for network health insights.
What Are Cisco Provider Connectivity Assurance's Most Important Features?Implementations of Cisco Provider Connectivity Assurance span industries from data centers to remote offices, supporting on-premise and cloud deployments. Companies leverage it to ensure network efficiency and reduce packet loss, providing vital analytics that enhance user experiences and support business operations.
New Relic offers comprehensive server and application performance monitoring features, empowering organizations with real-time insights and customizable dashboards for efficient issue resolution.
Possessing robust capabilities, New Relic provides in-depth application data, allowing users to trace and diagnose issues efficiently. Its powerful API integration enables seamless performance improvement tracking. Despite certain areas for improvement like configuration handling and pricing, New Relic remains a preferred choice for application performance monitoring, server monitoring, and infrastructure management, facilitating end-to-end observability and enhancing application health.
What are New Relic's key features?In sectors like finance and e-commerce, New Relic is utilized for real-time performance monitoring, allowing businesses to identify bottlenecks, manage infrastructure effectively, and ensure seamless user experiences. By tracking API response times and monitoring databases, companies improve performance and user satisfaction through better observability and synthetic monitoring.
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