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Dynatrace vs OpenText SiteScope comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
359
Ranking in other categories
Log Management (6th), Mobile APM (3rd), Container Monitoring (2nd), AIOps (2nd), AI Observability (3rd)
OpenText SiteScope
Ranking in Application Performance Monitoring (APM) and Observability
17th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 5.0%, down from 10.6% compared to the previous year. The mindshare of OpenText SiteScope is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Dynatrace5.0%
OpenText SiteScope1.1%
Other93.9%
Application Performance Monitoring (APM) and Observability
 

Q&A Highlights

Dec 02, 2015
 

Featured Reviews

Manish Indupuri - PeerSpot reviewer
senior DevOps engineer at a tech services company with 10,001+ employees
AI-driven insights have reduced downtime and improved cross-team collaboration
We encountered some challenges while using Dynatrace. Although the initial setup was smooth, fine-tuning alert thresholds and custom metrics took some time. Another challenge was that Dynatrace charges based on host units, so we had to carefully plan our agent deployments. The licensing model is expensive. Additionally, the complexity of setup is an issue. While OneAgent and auto-discover services are powerful, the setup is more complex compared to other tools such as Prometheus and Grafana. These integrations are simple and basic, but Dynatrace setup requires more complexity based on the environment. For new users wanting to use Dynatrace, it is difficult. However, the AI-related solutions and metrics took us to the next level for identifying and fixing things. Dynatrace requires an agent for operation. OneAgent is powerful, but it is also resource-heavy. On lightweight nodes or older systems, the agent can slightly impact performance. If Dynatrace could implement a lightweight agent behavior, we could make things faster. Additionally, if Dynatrace could add a long-term retention policy so that we could store more data and find fine-grained details, that would help us. While Dynatrace managed edition supports on-premises deployment, the SaaS version depends on cloud connectivity. For highly regulated or air-gapped environments, setup and updates can be challenging. Although the initial setup is smooth, if someone wants to fine-tune it and fully understand the tool end-to-end, it could be tricky.
Hosney Osman - PeerSpot reviewer
Technical Solution Architect at Vodafone
Proactive monitoring has reduced response time and has improved capacity planning accuracy
Regarding areas for improvement, there may be minor issues, but I have not faced any significant issues with OpenText SiteScope because I have a team that uses this product daily. As a monitoring dashboard user, I do not have any negative feedback. A feature that could be added is direct integration with a ticketing tool, as it would help operation teams directly detect alarms and alerts happening in our infrastructure. Direct integration with a ticketing tool such as Remedy would be a good feature. OpenText SiteScope has some limitations, especially with integration between OpenText SiteScope and Remedy, which must be done through middle software. There are also limitations for cloud monitoring as well as for Docker and Kubernetes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The AppMon solution helped the operations guys to pinpoint one problem area and call the specific group, instead of everyone. The mean time to repair and the resource utilization time, they are totally reduced."
"We really liked the OneAgent technology automated instrumentation, it is impressive, better than the competitors, AppDynamics."
"The visibility that it provides through the application's behavior allows us to find trends based on our customized metrics."
"Helps us to see the troubleshooting points or what is hiccuping. This is where we go. We reboot, fix it, or do whatever it takes for it to be taken care of."
"We were able to decrease the number of production defects ever since we started using Dynatrace in our test environment."
"We had a very quick turnaround, and it solved our problems. We get more insights into what our code is doing, where the bottlenecks are. The tool helps us to find the root cause much faster than other tools in the market. Our team can then work with the engineering team to fix the problems at a much faster rate."
"We have strongly evangelise to go ahead with Dynatrace OneAgent because we have reaped the benefits within the last six months."
"When it comes to the nature of digital complexity, I think the role of AI for IT's ability to scale in the cloud, and managing performance, is very important because as large platforms grow, it's going to be extremely important to be able to pinpoint those problems and help find root cause analysis, that much faster."
"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."
"The stability of the Micro Focus Voltage SiteScope is good."
"It's user-friendly and it's very good at monitoring the infrastructure and the applications."
"It's a monitoring tool that's deeply integrated with Performance Center, allowing us to put a load on it and see all the information we need, and it's an inexpensive solution."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."
"The monitoring capabilities have no limit; whatever you can imagine, you can monitor, even using URL monitors, database query monitors, and formula composite monitors, which are not common in other tools."
"It can monitor over a 100 technologies with built-in solution templates."
 

Cons

"The thing that is preventing us from moving forward with Dynatrace right now is that we can't tag our customer traffic with a customizable tag."
"They need better infrastructure monitoring. New Relic is beating them for infrastructure monitoring."
"I don't much like the Java Management Extension. I would rather do administration tasks in a web GUI."
"The first few weeks there were false positives, and now we are getting into the real issues, troubleshooting, etc."
"It still has a long way to go to reach that single pane of glass."
"Enterprise Synthetic of DC RUM can be made more robust."
"I haven't had a chance to go through all of it, but I would like to see the ability, from an administrative standpoint, for it to collect statistics."
"Dynatrace can be improved from the security side because other observability products are enhancing security features, while Dynatrace has room for improvement in this area."
"May require a dashboard for the data collected"
"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."
"There is a need to enhance the reporting feature in OpenText SiteScope. Reporting related to performance information for historical data needs improvement to provide better reporting related to application availability and end node availability."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."
"They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files."
"It should improve its integrations with various tools, especially service management tools."
"Easy to setup, but I’m not able to recommend this product any longer because there hasn’t been any real investment in enhancements that allow for cloud or container monitoring."
 

Pricing and Cost Advice

"We asked for a three-year license, and the price was quite good."
"The pricing is a little high, but still cheaper than competitors because Dynatrace at least has pay-as-you-go. Others do not. However, the pricing is confusing. I wish it was more simplified when trying to price out moving to a yearly contract."
"The pricing and licensing are very expensive."
"There is a license issue where if we increase the memory we have to up the licenses. I was unaware of that going in. I thought it was scalable without all the paperwork behind the scenes. ​​"
"Pricing is still too expensive."
"The licensing model is confusing in solutioning clients for the number of hosts needed to deploy."
"It's understandable to do a smaller scale initial evaluation. However, as you identify the product value, don't hesitant in your scope and scale to maximize the initial investment and your opportunity to do a bulk investment of the product."
"I have not been able to observe more than 1% overhead, despite Dynatrace saying that it can be slightly higher in some situations."
"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."
"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."
"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."
"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."
"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."
"Licensing is a little steep."
"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."
"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."
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Answers from the Community

Dec 2, 2015
Dec 2, 2015
SiteScope is more of an ITOM tool, in my opinion. Comparing to a true APM tool, SiteScope is lacking on several fronts. Comparing to Dynatrace APM, it doesn't even come close to matching on most fronts.
2 out of 10 answers
it_user144621 - PeerSpot reviewer
Consultant with 201-500 employees
Aug 5, 2014
The solutions have different purposes. I think it's better to summary both of them. The HP SiteScope is a tool to monitor infrastructure components without agents. It monitors availability and some performance metrics of infrastructure elements. The metrics can be visualized by service model, so you can see which components are being affected. dynaTrace monitors the application performance through agents. Applications developed by Java, .NET and PHP and also mobile applications are instrumented by the agents and monitored automatically. The monitoring covers 100% (all) transactions, providing traceability and point the problem. dynaTrace accelerates the troubleshooting, monitors end user experience, increase the collaboration between teams (dev, QA, prod, architectures), monitors business transaction effetivelly and also monitors infrastructure elements. Regards, Monica
it_user142650 - PeerSpot reviewer
Consultant at a tech services company with 10,001+ employees
Aug 5, 2014
Hi, SiteScope is an agentless Infrastructure monitoring tool. It has a wide range of monitoring capabilities including Server,DB’s,Middleware,Network and application’s as well. Its very easy to deploy & configure. Dynatrace is more application level monitoring. Its an agent based solution for java & Net applications. Its able to monitor transactions at thread level with deep drill down capabilities. The solutioning will be based on the monitoring requirements, scope, cost & scalability. Thanks, Raj
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Manufacturing Company
9%
Outsourcing Company
6%
Computer Software Company
6%
Construction Company
15%
Manufacturing Company
12%
Financial Services Firm
10%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise50
Large Enterprise299
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise21
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?
The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.
What needs improvement with Micro Focus Voltage SiteScope?
Regarding areas for improvement, there may be minor issues, but I have not faced any significant issues with OpenText SiteScope because I have a team that uses this product daily. As a monitoring d...
What is your primary use case for Micro Focus Voltage SiteScope?
OpenText SiteScope has a lot of use cases including monitoring websites, monitoring URLs, monitoring infrastructure resources like CPU, hard disk, and memory usage, and customized monitoring script...
 

Also Known As

No data available
Micro Focus SiteScope, HPE SiteScope, SiteScope
 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Vodafone Ireland, Kuveyt Turk Participation Bank
Find out what your peers are saying about Dynatrace vs. OpenText SiteScope and other solutions. Updated: August 2026.
908,877 professionals have used our research since 2012.