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Dynatrace vs OpenText SiteScope comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
363
Ranking in other categories
Log Management (7th), Mobile APM (3rd), Container Monitoring (2nd), AIOps (1st), AI Observability (3rd)
OpenText SiteScope
Ranking in Application Performance Monitoring (APM) and Observability
15th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 4.9%, down from 8.1% compared to the previous year. The mindshare of OpenText SiteScope is 1.3%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Dynatrace4.9%
OpenText SiteScope1.3%
Other93.8%
Application Performance Monitoring (APM) and Observability
 

Q&A Highlights

Dec 02, 2015
 

Featured Reviews

Vinothkumar Sugumar - PeerSpot reviewer
Senior Software Engineer at a retailer with 10,001+ employees
Unified dashboards have provided end-to-end visibility and now streamline API latency troubleshooting
I think Dynatrace can be improved in dashboard creation, as this is the face of a product. Although Dynatrace may have many things, new users typically do not know the whole power of the product. To onboard new people, it would be beneficial to provide template dashboards or suggested dashboards. Organizations working with microservice architecture will follow some templates, so suggesting simple, hand-picked features that are really helpful could make a difference. Quick configurable and customizable templates would be very useful. Whenever they come into the product, they can use this template and feel that their product is applied to it. Immediately, they will think everything is online and can improve easily. This base can be provided in template form. Since Dynatrace has a lot of features now, the AI integration makes it simple, but the product itself is very huge. To understand and utilize it, maybe it would be good to index the essential features.
Hosney Osman - PeerSpot reviewer
Technical Solution Architect at Vodafone
Proactive monitoring has reduced response time and has improved capacity planning accuracy
Regarding areas for improvement, there may be minor issues, but I have not faced any significant issues with OpenText SiteScope because I have a team that uses this product daily. As a monitoring dashboard user, I do not have any negative feedback. A feature that could be added is direct integration with a ticketing tool, as it would help operation teams directly detect alarms and alerts happening in our infrastructure. Direct integration with a ticketing tool such as Remedy would be a good feature. OpenText SiteScope has some limitations, especially with integration between OpenText SiteScope and Remedy, which must be done through middle software. There are also limitations for cloud monitoring as well as for Docker and Kubernetes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Helps us to shorten down the time for triaging an issue."
"We do not see any major impacts on the stability of the product."
"Performance has improved substantially since we started using Dynatrace."
"It reduces our efforts to identify services failing in production."
"Dynatrace offers exceptional features compared to other monitoring tools."
"We have been using it to find bugs in our production environment."
"Prior to the use of Appmon, our team was in the dark; we had zero visibility into our production application, and it would take up to days to find out why our clients were being impacted and how, but since Appmon has been leveraged, we are now down to just hours (sometimes minutes) in resolution times."
"We have no regrets using Dynatrace; it's been a good experience so far."
"They can create workflows for approval processes, which is very useful to support paperless digitalization, allowing effective collaboration between many parties including approvers, reviewers, and engineering documents being signed, annotated, and marked up using this system."
"Infrastructure monitoring is the most valuable feature."
"The biggest benefit I see from OpenText SiteScope is that it is a very professional tool, and it helps me greatly."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"It's a monitoring tool that's deeply integrated with Performance Center, allowing us to put a load on it and see all the information we need, and it's an inexpensive solution."
"Managing SiteScope is not as difficult as its reveal."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"I would recommend the product."
 

Cons

"Improvements are needed in the navigation and time-frame selection when browsing problems, sometimes the time-frame set changes and I need to re-set it again, plus I find the navigation bar on the top left quite cumbersome."
"We have had some struggles with scaling. We were on AppMon, and AppMon has its own monolithic drawbacks."
"The dashboard could improve."
"Make sure older frameworks, like PHP 5.3, are supported."
"SSO options are missing."
"Make the Web UI more robust. Last time I used the web interface, it was still pretty crude."
"I also wish there was the ability to do alert filtering before it triggered an alert with PagerDuty/OpsGenie/Slack."
"Provide much better alignment between AppMon and Dynatrace."
"The interface of OpenText SiteScope needs improvement. It has a Java-based interface, which is slow and could be simplified for better usability."
"Easy to setup, but I’m not able to recommend this product any longer because there hasn’t been any real investment in enhancements that allow for cloud or container monitoring."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"OpenText SiteScope has some limitations, especially with integration between OpenText SiteScope and Remedy, which must be done through middle software."
"Monitor mobile health status too."
"I think that the scalability needs to be worked on a bit. We can scale fine horizontally, but we’d like to scale less horizontal and be more compact."
"If you're considering Sitescope as your sole or primary monitoring tool, I suggest you take a look around - there are better options for you."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
 

Pricing and Cost Advice

"We found an issue within the first week of ownership that has been costing us more than the entire license cost."
"The product is really fast to implement and gives customers instant value. This is important, because it reduces costs on the implementation."
"Licensing is very interesting, as you pay only for what is being monitored. A lot of things are given away for no additional cost. If you have a great IT consolidation, it will be pretty cheap. If you have a lot of servers, it will be heavier."
"Our annual costs were about the same for both AppDynamics and Dynatrace."
"It's expensive."
"Surprisingly, it is quite expensive. That is something that we could always see: Improved pricing and the overall construct on how do we use each license in regards to usage of the tool."
"The pricing is a bit on the higher end."
"From what I have heard in the company, Dynatrace is expensive."
"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."
"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."
"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."
"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."
"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."
"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."
"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."
"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."
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Answers from the Community

Dec 2, 2015
Dec 2, 2015
SiteScope is more of an ITOM tool, in my opinion. Comparing to a true APM tool, SiteScope is lacking on several fronts. Comparing to Dynatrace APM, it doesn't even come close to matching on most fronts.
2 out of 10 answers
it_user144621 - PeerSpot reviewer
Consultant with 201-500 employees
Aug 5, 2014
The solutions have different purposes. I think it's better to summary both of them. The HP SiteScope is a tool to monitor infrastructure components without agents. It monitors availability and some performance metrics of infrastructure elements. The metrics can be visualized by service model, so you can see which components are being affected. dynaTrace monitors the application performance through agents. Applications developed by Java, .NET and PHP and also mobile applications are instrumented by the agents and monitored automatically. The monitoring covers 100% (all) transactions, providing traceability and point the problem. dynaTrace accelerates the troubleshooting, monitors end user experience, increase the collaboration between teams (dev, QA, prod, architectures), monitors business transaction effetivelly and also monitors infrastructure elements. Regards, Monica
it_user142650 - PeerSpot reviewer
Consultant at a tech services company with 10,001+ employees
Aug 5, 2014
Hi, SiteScope is an agentless Infrastructure monitoring tool. It has a wide range of monitoring capabilities including Server,DB’s,Middleware,Network and application’s as well. Its very easy to deploy & configure. Dynatrace is more application level monitoring. Its an agent based solution for java & Net applications. Its able to monitor transactions at thread level with deep drill down capabilities. The solutioning will be based on the monitoring requirements, scope, cost & scalability. Thanks, Raj
 

Top Industries

By visitors reading reviews
Financial Services Firm
17%
Outsourcing Company
10%
Manufacturing Company
9%
Healthcare Company
6%
Construction Company
14%
Manufacturing Company
10%
Financial Services Firm
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise50
Large Enterprise303
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise21
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?
The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.
What needs improvement with Micro Focus Voltage SiteScope?
Regarding areas for improvement, there may be minor issues, but I have not faced any significant issues with OpenText SiteScope because I have a team that uses this product daily. As a monitoring d...
What is your primary use case for Micro Focus Voltage SiteScope?
OpenText SiteScope has a lot of use cases including monitoring websites, monitoring URLs, monitoring infrastructure resources like CPU, hard disk, and memory usage, and customized monitoring script...
 

Also Known As

No data available
Micro Focus SiteScope, HPE SiteScope, SiteScope
 

Overview

 

Sample Customers

TD Bank, Zurich North America, Accenture, Macquarie, United Airlines, Raymond James, BT, Vodafone, Air France-KLM, TELUS, American Airlines, Air Canada, ADT, Virgin Money
Vodafone Ireland, Kuveyt Turk Participation Bank
Find out what your peers are saying about Dynatrace vs. OpenText SiteScope and other solutions. Updated: November 2026.
920,939 professionals have used our research since 2012.