SAP HCM and SAP SuccessFactors are leading Human Capital Management tools that compete in the enterprise HR software market. While SAP HCM offers robust core HR management for stable needs, SuccessFactors, with its cloud-focused features, seems to have an edge in flexibility and modern deployment.
Features: SAP HCM excels in integration capabilities, payroll processing for numerous countries, and stable core HR management, useful for comprehensive enterprise requirements. SAP SuccessFactors enhances these features by adding cloud-based capabilities that support social media and mobile-device accessibility. Its modular approach, particularly the Employee Central component, offers a user-friendly experience and ease of managing employee data, combined with seamless integration with other SAP modules for improved flexibility and deployment time.
Room for Improvement: SAP HCM is often criticized for its outdated interface and complexity, which requires significant user training. It also has integration challenges, particularly with non-SAP systems. SAP SuccessFactors, despite its flexibility, needs improvement in user experience and navigation. Its reporting functionalities also require enhancement to better meet user needs.
Ease of Deployment and Customer Service: SAP HCM primarily operates on on-premises with the option for cloud extensions, suitable for hybrid setups. In contrast, SuccessFactors, being predominantly cloud-based, offers more agility and scalability. Customer service varies, with SuccessFactors generally receiving better support ratings.
Pricing and ROI: SAP HCM tends to be expensive for small to medium enterprises due to complex licensing and high ownership costs but promises ROI through improved efficiency. SAP SuccessFactors, though costly, offers competitive pricing tailored to organizational needs with a scalable subscription model. Both solutions promise long-term ROI by enhancing talent management and HR processes, with SuccessFactors noted for reducing operational costs through its cloud model.
SAP HCM is a benefits administration solution that has a comprehensive set of tools and features for managing and optimizing all aspects of human resources. SAP HCM covers various HR functions including payroll, time and attendance management, talent management, succession planning, and employee performance evaluation.
The goal of SAP HCM is to help organizations streamline HR processes, improve workforce productivity and efficiency, and support strategic HR decision-making. With SAP HCM, HR departments can manage employee data, track and analyze key HR metrics, and automate various HR processes to save time and resources. It is widely used by large organizations across various industries.
SAP HCM Features
SAP HCM has many valuable key features. Some of the most useful ones include:
SAP HCM Benefits
There are many benefits to implementing SAP HCM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
SAP HCM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has good payroll and personnel administration, it’s a powerful tool for maintaining company data, and has valuable SuccessFactors talent modules.
According to Dave D., Project Manager at Telecom Namibia, “[SAP HCM] allows us to do all of our HR management processes, including payroll and personnel administration.” He also adds, “Technical support is excellent."
“I think that it's a very powerful tool for maintaining your company data. When you maintain your data in SAP, you can generate any kind of HR report with one click,” says Sameer Y., Team Leader at Fauji Meat Limited.
Another PeerSpot reviewer, Arsala A., SAP HCM / SF Consultant at a computer software company, explains what she likes most about SAP HCM: "Payroll processing is my favorite HCM feature, and I like all the SuccessFactors talent modules also. SAP is making good progress on enhancements to the features in the SF modules."
SAP SuccessFactors is an AI-powered, cloud-based HR suite supporting over 100 countries, providing real-time insights and integrated solutions across core HR, payroll, talent, learning, analytics, and employee experience.
Trusted by over 10,000 organizations, SAP SuccessFactors elevates people processes, decisions, and experiences by empowering employees. It offers AI-driven tools enhancing self-service, learning, performance, and development, unifying people and skills data to align talents with business goals. The platform ensures compliance with legal updates and speeds up results using HR best practices and a robust partner network. Its modular design, seamless integration, and mobile access stand out, supporting global accessibility and talent management. Role-based permissions and automated compliance offer flexibility and security, catering to diverse industries.
What are the most important features of SAP SuccessFactors?Organizations implement SAP SuccessFactors for Performance Management, Talent Acquisition, Learning, and HR core functions, streamlining recruitment, onboarding, records management, goal setting, and performance evaluation. It extends to time management, compensation, and talent development, integrating across geographies for centralized data management, reporting, and analytics, enhancing HR operations and employee engagement.
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