SAP HCM vs SAP SuccessFactors
We performed a comparison between SAP HCM and SAP SuccessFactors based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: SAP SuccessFactors comes out on top in this comparison. It offers a wider variety of features than SAP HCM does and is easier to configure. SAP SuccessFactors also receives higher marks in the pricing department, thanks to its various licensing options.
"They provide the most stable and powerful technology in the areas of human resources, information systems, and ERP."
"Payroll processing is my favorite HCM feature, and I like all the SuccessFactors talent modules also. SAP is making good progress on enhancements to the features in the SF modules."
"SAP HCM has valuable features for analytics data management."
"The technical support is quite good."
"We've found that the solution has the capability to scale."
"The payroll and time management features are useful."
"It is a pretty stable solution."
"Technical support is excellent."
"SAP SuccessFactors is one of the most robust platforms in the world today. For a unique global company, they need a platform that is compliant, such as GDP compliant in Europe. The solution delivers high quality in their core HR IS system which is called Employee Central. The system is one of the strongest and sturdiest modules that are in existence in the world."
"The solution is very intuitive. Many of the things we need to do are easily accessible."
"The main advantage of SuccessFactors is its ability to add many types of integrations within the SAP Cloud platform. Many useful modules can be implemented alongside SuccessFactors as third-party integrations, and this capability to extend the system is a big plus."
"SAP SuccessFactors is a stable solution."
"The functionality and user friendliness are constantly improving."
"The feature I like the most is the notification bar where we can see upcoming courses that the organization requires from time to time. It's easy to track any pending courses. I also like the search feature in SuccessFactors. We can search for newly available courses that are updated in the system for completion."
"The SuccessFactors learning applications within the SuccessFactors learning modules, as well as the performance management system, are highly beneficial for each and every employee in our organization. These tools eliminate the need for using Excel to manage data, allowing for direct input into the system. This streamlines the process, making it easier to view and analyze information. We can readily access our performance history, comparing our actions and achievements from the previous year. At present, we are consistently monitoring our day-to-day performance."
"It's brought to our organization a big big improvement. We would give it a good rating."
"It is a bit tedious and manual to work with."
"SAP now does the most innovation for the cloud solution and less innovation for the on-premises client."
"On the personnel administration side, it's very difficult to do custom development."
"Its reporting feature could have customization options."
"The talent modules are lacking in HCM, so I would recommend switching to SuccessFactors for talent management, but HCM excels at time management and payroll."
"The speed of technical support can be improved."
"The implementation of the solution can be a bit difficult. They should make it easier. If it could be as simple as the SuccessFactors implementation that would be ideal."
"Managing changes in applications can be challenging since it complicates testing and unit testing, resulting in longer testing phases. This time-consuming process often leaves little room for actual work."
"SAP SuccessFactors can improve the recruitment module and artificial intelligence features. More powerful analytics are needed."
"They should improve the reports."
"The complete integration process between SuccessFactors modules is not at the level that all customers expect when it comes to complete HR user experience from all angles."
"Some of the screens aren't that user-friendly, older employees especially have a hard time with it. They have some problems with it."
"The solution needs more localization, especially for the Middle East and Russia."
"The price of the solution could improve, it is too high."
"One area for improvement is making SuccessFactors more compatible with other countries, especially in terms of payroll and other functionalities."
"The Onboarding module must be improved."
SAP HCM is ranked 4th in Talent Management with 45 reviews while SAP SuccessFactors is ranked 1st in Talent Management with 90 reviews. SAP HCM is rated 7.6, while SAP SuccessFactors is rated 7.8. The top reviewer of SAP HCM writes "Efficiently handles the entire hire-to-retire cycle management within an organization and the ability to scale is outstanding". On the other hand, the top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". SAP HCM is most compared with Workday, Oracle HCM Cloud, ADP GlobalView Payroll, PeopleSoft and UKG, whereas SAP SuccessFactors is most compared with Workday, Oracle HCM Cloud, PeopleSoft, UKG and Cornerstone Learning. See our SAP HCM vs. SAP SuccessFactors report.
See our list of best Talent Management vendors and best Cloud HCM vendors.
We monitor all Talent Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
So are you striving to successfully deploy and utilize SAP systems to centralize data, streamline operations, gain real-time insights and achieve business efficiency? SAP applications are the backbone of every business. We also discuss the best SAP implementation process as an ideal solution for such problems: https://www.cleveroad.com/blog/why-outsource-sap/
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is to simplify the process, giving life back to HR systems so that they can be more modern and flexible, and rely more on the heart of HR – the employee.
On the other hand, while SF is technically less complex than SAP HCM, it also has significantly less capability, particularly when it comes to integration with other SAP modules. For example, while SAP's integration between the SAP Project system and the SAP HCM process is robust, SuccessFactors' integration is limited and still in its early stages.
In all circumstances, SAP SF represents the future of HR, with a highly promising road map. I believe that if SAP continues to create more features, SF will have greater functionality than SAP HCM in 5 years.