SAP HCM vs SAP SuccessFactors
We performed a comparison between SAP HCM and SAP SuccessFactors based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: SAP SuccessFactors comes out on top in this comparison. It offers a wider variety of features than SAP HCM does and is easier to configure. SAP SuccessFactors also receives higher marks in the pricing department, thanks to its various licensing options.
"Technical support is excellent."
"SAP HCM has a good performance."
"Recently, the localization versions for different countries were increased, and that added value to the solution."
"It simplifies everything for human capital management, and all users can do self-enrollment for leaves and those kinds of things. The employee self-service feature is quite a powerful feature for me. You can install it on your mobile phone or iPad and do your employee service activity there."
"They have some interesting features in the learning space."
"The setup was straightforward."
"SAP HCM can handle a large number of employees. We can easily process payrolls and check the arrangements, and the client can also check the performance of the employees. Additionally, it has some advanced features."
"The technical support is quite good."
"Provides an open architecture and an open platform so it can coexist with other systems."
"The most valuable feature of SAP SuccessFactors is that it is a full suite of applications to enable your employees. Additionally, it has good integration with S4 HANA. Our payroll solution is from SAP and the integration becomes much easier when using SAP SuccessFactors."
"I think it's perfect that every requirement has flexibility in how it is handled, and that there are several workarounds for any problem we are looking to solve. Each problem has multiple solutions, so it gives us a lot of flexibility in terms of processes."
"There are a lot of features in SuccessFactors that HR can actually explore. We recently implemented a learning platform that employs the individual staff to actually manage their own learning."
"The most valuable feature is the onboarding module, which enables candidates to fill in their details online and smoothly transitions data from the recruitment module into the SAP database."
"SuccessFactors' most valuable feature is performance management."
"SuccessFactors offers all aspects of Human Resources Management. What I love most about it is that it can be implemented for any company very quickly."
"The solution is scalable. We have about 1,300 people using the solution."
"The current platform is quite rigid and not as flexible and end-user friendly as other HR solutions."
"There needs to be a renovation of the interface and functionalities of the talent management modules."
"It would be nice if the solution migrated to S/4HANA."
"The extensibility of the integration could be improved."
"SAP HCM could improve by having more resources and making it more user-friendly. It is complex."
"I'm currently working for a state-owned government company, and we need to follow some standards and regulations. We also have a strategy to be followed. Sometimes the template and the format are not available in the SAP HCM, so we have to work around this limitation. The tax also sometimes changes in my country, and we have to redo everything to change the payroll calculations, benefits, and things like that. The talent management feature can be improved. It is currently very simple in SAP HCM. SAP is also very hard to integrate. In terms of monitoring, there are no monitoring tools, but as long as we take care of the disk capacity, there is no problem."
"The speed of technical support can be improved."
"SAP HCM has many different channels for communication with the consultants which makes it complex. There are delays when there is a problem."
"SuccessFactors could be improved by making it usable on mobile and making its features less rigid."
"It is not that user-friendly. It can be made more user-friendly."
"SAP SuccessFactors could improve the integration. It is not simple to integrate and it needs to be made easier."
"The price could be lower."
"Everything, including the provisioning dependency, should be moved to the instance, and coding should be kept to a minimum. Wherever possible, coding should be minimized, and everything should be a drag-and-drop."
"SAP resources are at the high end and anything you want to change or any customization is expensive."
"The complete integration process between SuccessFactors modules is not at the level that all customers expect when it comes to complete HR user experience from all angles."
"The initial setup could be simplified."
SAP HR (Human Resource Management), also known as "Human Capital Management" (HCM), is an important module in SAP ERP systems that supports all of the human resource management processes in the enterprise.
SAP HR records the data from the hiring of an employee to its final termination in the organization. It stores employee data such as designation, role, salary details, working shifts, address, etc.
SAP SuccessFactors is a valuable human resource management system (HRMS) solution that streamlines numerous HR tasks and activities, such as payroll, talent management, and people processes, to help make the entire HR process run more smoothly and improve the overall employee experience. It is primarily developed to meet the needs of enterprise-class organizations. SAP SuccessFactors can also help users to boost business processes and achieve desired outcomes.
SAP SuccessFactors is cloud-based and built as a Software as a Service (SaaS) tool. It can integrate seamlessly with any existing ecosystem. This solution can easily be accessed from any web browser, from any location, with any device.
SAP Success Factors Key Features
Reviews from Real Users
“We are using it for a lot of things: HR, performance management, and learning management. There are a lot of features embedded in SuccessFactors. We recently implemented a learning platform that employs the individual staff to actually manage their own learning. They can do it at their own pace. SuccessFactors allows you to manage your team, have calibration for promotion, and you can generate reports and see how you're doing.” - Alaba O., IT Asset Management Lead at Dangote Industries Limited
“SuccessFactors Talent Management tools help us in managing the entire employee journey. HR and managers can use the succession and development tool to create career paths and staff development plans. When combined with the learning tool, these development objectives can help employees gain the skills they need to advance their careers within the company.” - Yamen Z., SAP Project Manager at a manufacturing company
SAP HCM is ranked 5th in Talent Management with 10 reviews while SAP SuccessFactors is ranked 1st in Talent Management with 28 reviews. SAP HCM is rated 7.2, while SAP SuccessFactors is rated 8.0. The top reviewer of SAP HCM writes "It simplifies everything for human capital management and is stable and scalable". On the other hand, the top reviewer of SAP SuccessFactors writes "Stable solution with automatic interlinking and reporting features". SAP HCM is most compared with Workday, Oracle HCM Cloud, PeopleSoft, UKG and ADP GlobalView HCM, whereas SAP SuccessFactors is most compared with Workday, Oracle HCM Cloud, PeopleSoft, Cornerstone Learning and Oracle Taleo. See our SAP HCM vs. SAP SuccessFactors report.
See our list of best Talent Management vendors.
We monitor all Talent Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.