Broadcom DX Application Performance Management Reviews

Name: Broadcom DX Application Performance Management
Brand: Broadcom
Rating: 4 (160 reviews)

3.8 out of 5

160 reviews

5,684 followers

What is Broadcom DX Application Performance Management?UNIXBusinessApplication
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Broadcom DX Application Performance Management is a cutting-edge next-generation APM that goes beyond the traditional aspects of what other APMs provide by offering fully integrated AIOPS (Artificial Intelligence for IT Operations) capabilities embedded in the solution. This enables Broadcom DX Application Performance Management better opportunities to detect anomalies faster, correctly anticipate behavior, and perform intuitive automatic corrective processes. The solution is able to provide comprehensive full stack end-to-end monitoring and deliver complete visibility and a nearly flawless user experience.

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Buyer's Guide

Broadcom DX Application Performance Management

November 2023

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Featured reviews

aush.111

Engineer at Ooredoo Qatar

Oct 6, 2023

This solution still relies on inbuilt configuration. For example, I'm pretty much impressed with Dynatrace POC, where we deploy the agent with a simple click, click, click, and then that's it. And we did not build any alerts or anything. We just started getting the alerts, warnings, and everything on its own system, understood what the benchmark is and what is the threshold, and it started giving you the warnings and the caution alerts, the danger alerts. So we expect something like that should be there in Broadcom at the level. But, instead, it expects us to configure. So that is what is missing there. Even if the server CPU usage is 95%t, it doesn't harm you. It doesn't send you any alerts. We think the system is normal. So it's not normal. So this is what they should think and send you AI/ML-related alarms on their own. In future releases, I would like to see more AI and ML capabilities, which are kind of missing. Another area of improvement is its infrastructure monitoring perspective. For example, they are still using UIM, which is a good tool. But for APM, they have come to DXP. However, in terms of UIM, the unified infrastructure management, there is no DXP version or AIML version of it. So they should try to find an updated version of it so that it is not competing with the rest of the solution.

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Marco Aurelio

IT infrastructure Analyst at Banestes

Jan 13, 2023

We are currently in the process of evaluating other options for APM. We are looking at Cisco and Dynatrace. We are also considering replacing our CA solution for server and network monitoring with Zabbix. We have two large licenses but they are old and we are planning to move to the cloud. The new version of Broadcom DX Application Performance Management does not yet have a cloud option, but we did receive an offer for upgrading to a SaaS solution. However, it still does not have support for OpenShift 4 because it uses agents installed within the image. As we are migrating to OpenShift 4, this solution will not work for us. Our purchasing process is public, as a public government bank, and it is published in the journal, and Broadcom probably saw that they did not have a solution for our requirements because of the use of agents inside the image. 10 technicians can handle the maintenance of the solution. This covers the needs of a financial institution that needs support 24 hours a day. I would recommend Broadcom DX Application Performance Management for small to medium infrastructures. It is very scalable and stable. Additionally, the suite has good integration with the CA help desk system, which makes it more efficient for resolving issues. One advantage of Broadcom's solution is that it is fully integrated, unlike other solutions, such as Dynatrace APM which require linking to a separate ticketing software. This solution is a good option to have a fully integrated suite. I do not view the limitation with OpenShift 4 as a problem with Broadcom, as it is specific to our environment. If you use other containerization methods, such as OpenShift 3 or others, this issue would not be present. The cost of training is also relatively low when compared to other solutions like Cisco's support. It is less expensive to certify your personnel with Broadcom. Other solutions that are well-positioned in Gartner's Quadrant, such as Dynatrace, tend to be more expensive in terms of training. Broadcom is not well-positioned in Gartner's Quadrant for APM solutions, as it works as a suite and not as a specialized APM solution. Solutions, such as Dynatrace, on the other hand, are specifically for APM and are well-positioned in Gartner's Quadrant as recommended solutions to buy. Broadcom is ranked relatively low in Gartner's grading. I rate Broadcom DX Application Performance Management a seven out of ten. The version we are currently using of Broadcom DX Application Performance Management is not very recent, and even the newer versions don't have as advanced features as other solutions, particularly in terms of APM and cloud capabilities. However, I still consider it a good grade, not a bad one, because the solution is very stable and has good scalability.

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Steven Palondongan

Consultant Development Program at Astra Graphia Information Technology

Apr 10, 2022

What is our primary use case We are using the on-premise and cloud versions of Broadcom DX Application Performance Management. What needs improvement? Broadcom DX Application Performance Management could improve its supportability to the current technologies and the end-to-end correlation…

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Pricing

The pricing for Broadcom DX Application Performance Management is considered to be high and expensive, especially as the number of agents increases. Some users feel that the pricing structure should be based on memory or CPU usage instead of the number of agents to make it more affordable. Comparatively, the licensing costs for all Application Performance Management products are expensive, not just Broadcom's. Users suggest that it would be advantageous if the cost could be slightly cheaper.

The licensing model for Broadcom DX Application Performance Management is annual, and some users feel that there should be some limits on deploying the agent to improve the licensing model. The solution offers different options and a monthly licensing fee based on the user's needs.

ROI

Based on user feedback, the return on investment (ROI) for Broadcom DX Application Performance Management appears to be positive. Users have reported improved application performance and increased visibility into their systems, resulting in enhanced productivity and efficiency. Additionally, they have praised the software for its comprehensive monitoring capabilities and user-friendly interface, which have helped them identify and resolve issues quickly.

Primary Use Case

Broadcom DX Application Performance Management is primarily used for Java and JBoss applications, with a focus on utilizing the Introscope model with OpenShift. The software is also used for performance optimization, tuning, problem analysis, troubleshooting, and load testing support. It is used in both on-premise and cloud environments. On logistic domain projects, DX is used to manage infrastructure components, deploy application versions, and monitor infrastructure agents in Windows, Linux, and Unix. The software is also used for IT monitoring, alarms, and tracking the behavior of the IT system.

Valuable Features

The most valuable features of Broadcom DX Application Performance Management are its lightweight model for monitoring servers and network items, transaction monitoring, code-level visibility, compatibility, and easy deployment.

The solution's ability to monitor code-level visibility allows for quick identification and resolution of performance issues. Additionally, the compatibility and straightforward initial setup make it a convenient choice. The configuration and manager tools are also praised for their ease of use in deploying parameters.

Room for Improvement

Areas for improvement in Broadcom DX Application Performance Management include:

User experience monitoring, which is currently not available and needs to be developed
Compatibility with OpenShift 4 needs to be addressed, as the current solution only works with an agent installed within the image, which is not possible in OpenShift 4
Improved supportability to current technologies and automatic end-to-end correlation feature without custom configurations
The product needs to address CPU spikes and memory issues to avoid the need for conservation settings
Shortening the time it takes to fix issues raised by users
Enhancing support services
Updating the front-end application to address performance issues
Improving integration between all the tools within the Broadcom DX Application Performance Management suite

Initial Setup

The initial setup for Broadcom DX Application Performance Management varied among users. Some found it easy and manageable and used technical documentation for guidance. Others couldn't recall much about the setup as too much time had passed.

There were some users who had difficulties with the deployment process. They mentioned that it was complicated, not user-friendly, and required multiple changes on the client side.

Scalability

Broadcom DX Application Performance Management is considered to be scalable by most users. It has been rated a seven out of ten for scalability and is described as a scalable product. However, some users mentioned that the scalability is poor and requires manual expansion during deployment. Despite this, users have stated that they have found the solution to be scalable, with over 100 applications and multiple customers utilizing it.

Customer Service and Support

The customer service and support of Broadcom DX Application Performance Management are highly regarded by some users.

However, there are also concerns about the support, with some users feeling that it could be improved and that the technical support team lacks commitment to their service-level agreements.

Stability

Broadcom DX Application Performance Management is considered stable by the reviewers.

Pricing

ROI

Primary Use Case

Valuable Features

Room for Improvement

Areas for improvement in Broadcom DX Application Performance Management include:

User experience monitoring, which is currently not available and needs to be developed
Compatibility with OpenShift 4 needs to be addressed, as the current solution only works with an agent installed within the image, which is not possible in OpenShift 4
Improved supportability to current technologies and automatic end-to-end correlation feature without custom configurations
The product needs to address CPU spikes and memory issues to avoid the need for conservation settings
Shortening the time it takes to fix issues raised by users
Enhancing support services
Updating the front-end application to address performance issues
Improving integration between all the tools within the Broadcom DX Application Performance Management suite

Initial Setup

There were some users who had difficulties with the deployment process. They mentioned that it was complicated, not user-friendly, and required multiple changes on the client side.

Scalability

Customer Service and Support

The customer service and support of Broadcom DX Application Performance Management are highly regarded by some users.

However, there are also concerns about the support, with some users feeling that it could be improved and that the technical support team lacks commitment to their service-level agreements.

Stability

Broadcom DX Application Performance Management is considered stable by the reviewers.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Broadcom DX Application Performance Management Benefits

Broadcom DX Application Performance Management has many valuable key features. Some of its most useful features include:

Improves visibility: Users gain complete 360-degree visibility with all applications, infrastructure, and end users in modern, traditional, and all cloud-based environments.
Continuous improvement: Intuitive automated feedback is provided throughout the entire software development lifecycle.
Scalability: The solution is easily scalable to the enterprise level with very easy to use administration.
Improved user experience: The solution provides intuitive dynamic insights concerning overall application performance and across the complete user journey.

Broadcom DX Application Performance Management Features

There are many benefits to implementing Broadcom DX Application Performance Management. Some of the biggest advantages the solution offers include:

Custom personalized dashboards: Users are able to create their own specific views based on unique task-driven individualized requirements. This allows for comprehensive intuitive cross-domain analysis of the entire ecosystem and application usage from both synthetic and real user perspectives.
Fast, straightforward deployment: The solution offers an automated, zero-touch deployment process that better facilitates the monitoring and discovery of cloud-based and container applications.
Improved administration processes: Agent administration and overall lifecycle processes are simplified, making configurations, deployments, and upgrades very simple.
Intuitive analysis: The solutions AIOPS processes provide for inherent root-cause detection and anomaly discovery to diagnose potential issues or problems immediately.
Improved visibility: Presented views are task-relevant to facilitate improved group topologies, and time-based to display the impact of performance anomalies.
Improved mapping: Relationship mapping enables users to visualize all aspects of the environment with options to deep dive across entire applications, network layers, and infrastructure.
Application support: The solution has functionality with Java, .Net, PHP, Node.js, Docker, Kubernetes, AWS, Google Cloud, and more.
Flexibility: The solution is available both on premises and as a SaaS.

Reviews from Real Users

“The most valuable feature of Broadcom DX Application Performance Management for me is transaction monitoring. “ A Peerspot user who is an Applications Engineer at a financial services firm.

“The most valuable features are the low overhead, the ability to monitor production on 24/7 principle, the ability to decrease time to discover the point of failure in the IT infrastructure or the application environment in a short period of time, reporting for analyzing the performance of the application for improving the code optimizing process.” A.Jurisic, CEO at Pio Pet d.o.o.

“What is most valuable about this solution is that it completely monitors code-level visibility. We benefit from this as we're able to capture any performance issues from an application, then raise and forward those issues to the applicable team more quickly.” S. Doddi, APM consultant at Tech Mahindra Limited

Broadcom DX Application Performance Management was previously known as DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA.

Broadcom DX Application Performance Management is the #4 ranked solution in top Container Monitoring tools and #22 ranked solution in APM tools. PeerSpot users give Broadcom DX Application Performance Management an average rating of 7.6 out of 10. Broadcom DX Application Performance Management is most commonly compared to Splunk Enterprise Security: Broadcom DX Application Performance Management vs Splunk Enterprise Security. Broadcom DX Application Performance Management is popular among the large enterprise segment, accounting for 65% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 21% of all views.