New Relic vs Savision Live Maps comparison

Why PeerSpot?

New Relic and Martello are both solutions in the Application Performance Monitoring (APM) and Observability category. New Relic is ranked #4 with an average rating of 8.2, while Martello is ranked #49 with an average rating of 8.0. New Relic holds a 3.7% mindshare in APM, compared to Martello’s 0.4% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 100% of Martello users who would recommend it.

New Relic

Read 176 New Relic reviews

26,514 Views
17,499 Comparison Views

94% willing to recommend

Savision Live Maps

Read 2 Savision Live Maps reviews

1,344 Views
1,236 Comparison Views

100% willing to recommend

New Relic

Savision Live Maps

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between New Relic and Savision Live Maps based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed New Relic vs. Savision Live Maps Report (Updated: September 2026).

Buyer's Guide

New Relic vs. Savision Live Maps

September 2026

Download the complete report

Helped 913,924 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Application Performance Monitoring (APM) and Observability

4th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (2nd), AIOps (5th)

Savision Live Maps

Ranking in Application Performance Monitoring (APM) and Observability

49th

Average Rating

9.0

Reviews Sentiment

8.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of New Relic is 3.7%, down from 5.2% compared to the previous year. The mindshare of Savision Live Maps is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
New Relic	3.7%
Savision Live Maps	0.4%
Other	95.9%

Application Performance Monitoring (APM) and Observability

Featured Reviews

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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reviewer2867997

Senior Analytics Engineer at a outsourcing company with 501-1,000 employees

Visual mapping of data pipelines has improved dependency insight and speeds troubleshooting

Regarding Savision Live Maps's AI capabilities, I think accuracy was pretty good, as it gave most of the information that we were able to validate, so it's all good. The advice I would give to others looking into using Savision Live Maps is that I think it's a good product; it's a new thing, and the AI capabilities are obviously improving every day, so I'm looking forward to more improvements and more use cases, and hopefully we can scale it in different departments and for different projects. I gave Savision Live Maps a rating of 8 out of 10.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The UI interface and navigation make it easy for a novice user to quickly use the provided relevant performance application data to determine how well their application is performing and to see other areas which may require some further tuning."

"It provides information on where time is spent overall in server requests."

"This is an awesome APM, and solves a lot of the problems that were in the interactions between system components and micro services, to see how the system between the backend, middle tier, and front-end works."

"The pricing is pretty good."

"Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort."

"New Relic has positively impacted my organization by providing peace of mind to my clients, and it also gives a lot of insight to their marketing department on how users interact with their websites or how they work with them."

"It enables us to fine-tune our application quicker."

"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."

More New Relic pros

"The dashboards and views available are easy to manage and share, and provide all of the metrics required."

"Savision Live Maps has impacted my organization positively because it helps visually represent nodes and understand dependencies, which helps us understand breakages and issues in production."

"This helps to centralize multiple monitoring solutions and streamline integration into ITSM."

Cons

"There is no proper management of roles and divisions; if I develop a dashboard for myself, everyone else has access to it, and you just add someone to the platform and he gets access to all the dashboards."

"Integration with Azure websites as well as Azure cloud services."

"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."

"One of the things that our enterprise actually had a challenge with was the licensing structure for New Relic."

"I hope the next release has the ability to retain historical data. A current limitation is comparing a present call with that of the same time the previous day, or previous week."

"The only limitation we experience is with Insights query limit of 1,000 transactions."

"The solution should include more detailed reports for SQL database requests."

"Labelling and tagging should be more user-friendly."

More New Relic cons

"Perhaps more focus can be done on the CMDB portion and bi-directional communication to the ITSM system, but this is a small portion."

Pricing and Cost Advice

"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."

"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."

"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."

"This solution required a license and it is better than some other competitors."

"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."

"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."

"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."

"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."

More New Relic pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Outsourcing Company

12%

Manufacturing Company

Construction Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	79

No data available

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...

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What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...

See all answers

What needs improvement with Savision Live Maps?

I choose 8 out of 10 for Savision Live Maps because it does a good job but I think there are definitely some improvements that we could make. I have not identified any additional improvements neede...

See all answers

What is your primary use case for Savision Live Maps?

My main use case for Savision Live Maps is that it helps me to build my dependencies between the nodes, so it helps me like a DAG. A quick specific example of how I use Savision Live Maps in my dai...

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What advice do you have for others considering Savision Live Maps?

See all answers

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Compared 2% of the time

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Compared 23% of the time

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Compared 8% of the time

SCOM vs Savision Live Maps

Compared 7% of the time

Broadcom DX Application Performance Management vs Savision Live Maps

Compared 7% of the time

Dynatrace vs Savision Live Maps

Compared 6% of the time

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Product Reports

Buyer's Guide

New Relic

September 2026

Download New Relic product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

September 2026

Download Savision Live Maps product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Live Maps

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

Savision Live Maps transforms IT operations by offering real-time visualization tools, aiding users in effectively managing and monitoring IT environments. It streamlines workflows and enhances decision-making through intuitive dashboards and comprehensive monitoring capabilities.

Serving as an integral tool for IT professionals, Savision Live Maps integrates seamlessly with existing infrastructure to provide unmatched visualization of IT environments. It allows for enhanced performance monitoring, proactive problem identification, and reduced downtime. By consolidating data from diverse sources into a unified view, users can efficiently manage and analyze infrastructure health. Its intuitive mapping and alerting capabilities ensure that critical issues are addressed promptly, fostering continuous operational improvement.

What are the most important features of Savision Live Maps?

Real-Time Visualization: Offers dynamic views of the entire IT landscape, enabling swift identification of issues.
Intuitive Dashboards: Customizable dashboards present vital data in accessible formats, facilitating informed decision-making.
Proactive Alerts: Delivers timely alerts to ensure rapid response to potential disruptions.
Seamless Integration: Easily integrates with existing systems to provide a consolidated view of operations.

What benefits or ROI should users evaluate?

Improved Efficiency: Streamlines IT management processes, reducing resource allocation and saving time.
Cost Reduction: By mitigating potential issues early, it minimizes costly downtimes and repairs.
Enhanced Decision-Making: Accurate data visualization aids in making informed strategic decisions.
Scalability: Easily adapts to growing infrastructure needs, ensuring long-term utility.

Savision Live Maps finds application in industries ranging from finance to healthcare, where complex IT environments demand robust monitoring solutions. It is implemented to improve system reliability and efficiency, enabling organizations to focus on their core objectives by providing a stable IT backbone. Adaptability across sectors has made it a versatile choice for IT infrastructure management.

Martello

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Municipality of Alphen, Farah Leisure Parks Management LLC, Mail Technology, Austria Card, SMR Automotives

Buyer's Guide

New Relic vs. Savision Live Maps

September 2026

Free Report: New Relic vs. Savision Live Maps

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