New Relic vs Savision Live Maps comparison

Why PeerSpot?

New Relic and Martello are both solutions in the Application Performance Monitoring (APM) and Observability category. New Relic is ranked #4 with an average rating of 8.3, while Martello is ranked #50 with an average rating of 8.0. New Relic holds a 3.6% mindshare in APM, compared to Martello’s 0.4% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 100% of Martello users who would recommend it.

New Relic

Read 176 New Relic reviews

29,719 Views
19,317 Comparison Views

94% willing to recommend

Savision Live Maps

Read 2 Savision Live Maps reviews

1,699 Views
1,597 Comparison Views

100% willing to recommend

New Relic

Savision Live Maps

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between New Relic and Savision Live Maps based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed New Relic vs. Savision Live Maps Report (Updated: November 2026).

Buyer's Guide

New Relic vs. Savision Live Maps

November 2026

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Helped 920,929 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Application Performance Monitoring (APM) and Observability

4th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

Network Monitoring Software (10th), IT Infrastructure Monitoring (10th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (6th)

Savision Live Maps

Ranking in Application Performance Monitoring (APM) and Observability

50th

Average Rating

9.0

Reviews Sentiment

8.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of New Relic is 3.6%, down from 4.6% compared to the previous year. The mindshare of Savision Live Maps is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
New Relic	3.6%
Savision Live Maps	0.4%
Other	96.0%

Application Performance Monitoring (APM) and Observability

Featured Reviews

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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reviewer2867997

Senior Analytics Engineer at a outsourcing company with 501-1,000 employees

Visual mapping of data pipelines has improved dependency insight and speeds troubleshooting

Regarding Savision Live Maps's AI capabilities, I think accuracy was pretty good, as it gave most of the information that we were able to validate, so it's all good. The advice I would give to others looking into using Savision Live Maps is that I think it's a good product; it's a new thing, and the AI capabilities are obviously improving every day, so I'm looking forward to more improvements and more use cases, and hopefully we can scale it in different departments and for different projects. I gave Savision Live Maps a rating of 8 out of 10.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."

"This is an awesome APM, and solves a lot of the problems that were in the interactions between system components and micro services, to see how the system between the backend, middle tier, and front-end works."

"We like the performance of the product."

"The ease of use, the information you can get out of it from the very little things you do – you get so much out of it."

"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."

"I advise that New Relic is the best APM tool available, providing everything you need to pinpoint root causes for performance bottlenecks and serving as an effective observability tool for production telemetry metrics."

"Before New Relic, dev and ops were separate, and now they’ve come together more and there’s less finger-pointing."

"The API functionality allows us to get hit counts from external sources, such as APIs or databases, and everything is mapped very clearly."

More New Relic pros

"This helps to centralize multiple monitoring solutions and streamline integration into ITSM."

"Savision Live Maps has impacted my organization positively because it helps visually represent nodes and understand dependencies, which helps us understand breakages and issues in production."

"The dashboards and views available are easy to manage and share, and provide all of the metrics required."

Cons

"More configurability through the dashboard, for example, being able to ignore transactions without the need to update the config or code."

"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."

"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."

"Compared to their competitors, they are missing some features at the moment."

"Internally, we have a solution that’s better than Insights to provide us analysis of that data."

"Integration with Azure websites as well as Azure cloud services."

"It is a serious tool and requires a lot of time invested in order to understand how it works."

"Sometimes it works really slow, but I think it depends on the organization-to-organization usage."

More New Relic cons

"Perhaps more focus can be done on the CMDB portion and bi-directional communication to the ITSM system, but this is a small portion."

Pricing and Cost Advice

"The price was one of the reasons we chose this solution."

"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."

"The price depends on how many agents you want."

"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."

"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."

"The price of New Relic could improve. It is expensive."

"This solution required a license and it is better than some other competitors."

"I think the pricing is reasonable."

More New Relic pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Outsourcing Company

12%

Manufacturing Company

10%

Construction Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	80

No data available

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...

See all answers

What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...

See all answers

What needs improvement with Savision Live Maps?

I choose 8 out of 10 for Savision Live Maps because it does a good job but I think there are definitely some improvements that we could make. I have not identified any additional improvements neede...

See all answers

What is your primary use case for Savision Live Maps?

My main use case for Savision Live Maps is that it helps me to build my dependencies between the nodes, so it helps me like a DAG. A quick specific example of how I use Savision Live Maps in my dai...

See all answers

What advice do you have for others considering Savision Live Maps?

See all answers

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Compared 19% of the time

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Compared 9% of the time

OpenText Real User Monitoring vs Savision Live Maps

Compared 9% of the time

Broadcom DX Application Performance Management vs Savision Live Maps

Compared 7% of the time

Dynatrace vs Savision Live Maps

Compared 7% of the time

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Product Reports

Buyer's Guide

New Relic

October 2026

Download New Relic product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

October 2026

Download Savision Live Maps product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Live Maps

Overview

New Relic offers comprehensive server and application performance monitoring features, empowering organizations with real-time insights and customizable dashboards for efficient issue resolution.

Possessing robust capabilities, New Relic provides in-depth application data, allowing users to trace and diagnose issues efficiently. Its powerful API integration enables seamless performance improvement tracking. Despite certain areas for improvement like configuration handling and pricing, New Relic remains a preferred choice for application performance monitoring, server monitoring, and infrastructure management, facilitating end-to-end observability and enhancing application health.

What are New Relic's key features?

Server Monitoring: Provides insights into system health and performance metrics.
Real-Time Application Performance Insights: Offers instant data on application performance and user experience.
Customizable Dashboards: Tailor dashboards to display the most relevant data for specific needs.
API Integration: Supports integration with external tools for enhanced performance tracking.
Scalability: Adapts to the growing needs of enterprises, ensuring continuous monitoring effectiveness.
Synthetic Monitoring: Simulates user interactions to preemptively identify potential issues.

Why consider New Relic's benefits?

In-Depth Data: Access to comprehensive application data for quick issue resolution.
Efficient Alerting: Real-time alerts to identify and address problems swiftly.
Improved Performance: Metrics and insights that facilitate enhanced application performance.
Tool Integrations: Integration enhances value by combining various system insights.

In sectors like finance and e-commerce, New Relic is utilized for real-time performance monitoring, allowing businesses to identify bottlenecks, manage infrastructure effectively, and ensure seamless user experiences. By tracking API response times and monitoring databases, companies improve performance and user satisfaction through better observability and synthetic monitoring.

New Relic

Savision Live Maps transforms IT operations by offering real-time visualization tools, aiding users in effectively managing and monitoring IT environments. It streamlines workflows and enhances decision-making through intuitive dashboards and comprehensive monitoring capabilities.

Serving as an integral tool for IT professionals, Savision Live Maps integrates seamlessly with existing infrastructure to provide unmatched visualization of IT environments. It allows for enhanced performance monitoring, proactive problem identification, and reduced downtime. By consolidating data from diverse sources into a unified view, users can efficiently manage and analyze infrastructure health. Its intuitive mapping and alerting capabilities ensure that critical issues are addressed promptly, fostering continuous operational improvement.

What are the most important features of Savision Live Maps?

Real-Time Visualization: Offers dynamic views of the entire IT landscape, enabling swift identification of issues.
Intuitive Dashboards: Customizable dashboards present vital data in accessible formats, facilitating informed decision-making.
Proactive Alerts: Delivers timely alerts to ensure rapid response to potential disruptions.
Seamless Integration: Easily integrates with existing systems to provide a consolidated view of operations.

What benefits or ROI should users evaluate?

Improved Efficiency: Streamlines IT management processes, reducing resource allocation and saving time.
Cost Reduction: By mitigating potential issues early, it minimizes costly downtimes and repairs.
Enhanced Decision-Making: Accurate data visualization aids in making informed strategic decisions.
Scalability: Easily adapts to growing infrastructure needs, ensuring long-term utility.

Savision Live Maps finds application in industries ranging from finance to healthcare, where complex IT environments demand robust monitoring solutions. It is implemented to improve system reliability and efficiency, enabling organizations to focus on their core objectives by providing a stable IT backbone. Adaptability across sectors has made it a versatile choice for IT infrastructure management.

Martello

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Municipality of Alphen, Farah Leisure Parks Management LLC, Mail Technology, Austria Card, SMR Automotives

Buyer's Guide

New Relic vs. Savision Live Maps

November 2026

Free Report: New Relic vs. Savision Live Maps

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