New Relic vs Savision Live Maps comparison

New Relic and Martello are both solutions in the Application Performance Monitoring (APM) and Observability category. New Relic is ranked #4 with an average rating of 7.9, while Martello is ranked #82. New Relic holds a 4.1% mindshare in APM, compared to Martello’s 0.4% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 100% of Martello users who would recommend it.

New Relic

Read 163 New Relic reviews

12,842 Views
9,888 Comparison Views

94% willing to recommend

Savision Live Maps

Read 1 Savision Live Maps review

501 Views
396 Comparison Views

100% willing to recommend

New Relic

Savision Live Maps

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between New Relic and Savision Live Maps based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability.

To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: November 2025).

Buyer's Guide

Application Performance Monitoring (APM) and Observability

November 2025

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Helped 879,371 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Application Performance Monitoring (APM) and Observability

4th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

163

Ranking in other categories

Network Monitoring Software (9th), IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)

Savision Live Maps

Ranking in Application Performance Monitoring (APM) and Observability

82nd

Average Rating

10.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of New Relic is 4.1%, down from 7.9% compared to the previous year. The mindshare of Savision Live Maps is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
New Relic	4.1%
Savision Live Maps	0.4%
Other	95.5%

Application Performance Monitoring (APM) and Observability

Featured Reviews

ArjunSharma

Senior Software Engineer at a computer software company with 1,001-5,000 employees

Continuous monitoring has improved incident response and supports data driven performance tuning

For our end-to-end use case, New Relic is completely satisfactory, and we extensively rely on its features for our day-to-day life. I would like to have more AI and ML-based suggestions and algorithms from New Relic, and while the New Relic dashboards and UI are customizable, they can sometimes lead to a clumsy behavior. A smart AI assistance to organize our dashboards and explain features and functionalities can be a wish-to-have feature to help us leverage what New Relic offers. As I mentioned earlier regarding wish-to-have features, New Relic can improve by incorporating more AI insights. When there is a component or UI customization, having a smart AI agent to guide users on customizing New Relic would significantly ease the process. This helps users who possess a technology-specific skill set and might find a learning curve overwhelming when using complex applications like New Relic or other performance-related tools.

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Morne' O'Kennedy

Lead specialist at OKCIUS (Pty) Ltd

Helpful dashboard, and the ElasticSearch feature helps to identify problematic components

Savision continuously develops new modules to allow further integration, so the only item would continue with this effort to allow more-and-more systems to integrate into this platform. Perhaps more focus can be done on the CMDB portion and bi-directional communication to the ITSM system, but this is a small portion.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution offers good documentation."

"The solution is scalable, and it is easy because all the documentation is available."

"New features are added often."

"New Relic helped with the mean time to detection, the MTDD metric tracked for applications, where the detection capability enabled a reduction from around 20 to 30 minutes down to three minutes, which has been really helpful in terms of detecting issues as well as helping to triage and troubleshoot issues faster, creating a positive impact on the organization."

"We were able to save $1,000 per month."

"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."

"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."

"Server uptime is its most valuable feature."

More New Relic pros

"This helps to centralize multiple monitoring solutions and streamline integration into ITSM."

Cons

"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."

"The solution could improve by having more network monitoring features, such as for all the infrastructure."

"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."

"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."

"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."

"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."

"New Relic is priced on the higher side."

"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."

More New Relic cons

"Perhaps more focus can be done on the CMDB portion and bi-directional communication to the ITSM system, but this is a small portion."

Pricing and Cost Advice

"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."

"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."

"Cost is significant with a lot of extras."

"Because of budget, we are not using the mobile app part of this tool."

"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."

"Comparatively, the pricing is expensive."

"This solution required a license and it is better than some other competitors."

"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."

More New Relic pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

11%

Manufacturing Company

Retailer

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	65

No data available

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

See all answers

What needs improvement with New Relic Insights?

New Relic is priced on the higher side. Because of the pricing model, organizations have experienced uncontrolled costs and were not able to afford New Relic, which resulted in moving to open-sourc...

See all answers

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Comparisons

Dynatrace vs New Relic

Compared 11% of the time

Datadog vs New Relic

Compared 8% of the time

Splunk AppDynamics vs New Relic

Compared 7% of the time

Elastic Observability vs New Relic

Compared 4% of the time

Azure Monitor vs New Relic

Compared 4% of the time

More New Relic Competitors

SCOM vs Savision Live Maps

Compared 43% of the time

Splunk AppDynamics vs Savision Live Maps

Compared 25% of the time

More Savision Live Maps Competitors

Product Reports

Buyer's Guide

New Relic

December 2025

Download New Relic product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

November 2025

Download Savision Live Maps product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Live Maps

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

Business Service Management Visualization & Grouping Tools for Microsoft System Centre

Martello

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Municipality of Alphen, Farah Leisure Parks Management LLC, Mail Technology, Austria Card, SMR Automotives

Buyer's Guide

Application Performance Monitoring (APM) and Observability

November 2025

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