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AI-Powered Chatbots solutions mindshare

As of September 2026, in the AI-Powered Chatbots category, the mindshare of ServiceNow Virtual Agent is 4.1%, down from 9.3% compared to the previous year. The mindshare of Claude for Enterprise is 4.2%, up from 2.4% compared to the previous year. The mindshare of Perplexity is 3.2%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI-Powered Chatbots Mindshare Distribution
ProductMindshare (%)
Claude for Enterprise4.2%
ServiceNow Virtual Agent4.1%
Perplexity3.2%
Other88.5%
AI-Powered Chatbots

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AI-Powered Chatbots experts

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Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
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SDR and Workflow Automation Specialist at a tech services company with 11-50 employees
Vishal Savajiani - PeerSpot reviewer
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