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AI-Powered Chatbots solutions market share

As of April 2024, in the AI-Powered Chatbots category, the market share of ServiceNow Virtual Agent is 28.4% and it decreased by 8.5% compared to the previous year. The market share of Espressive Barista is 4.9% and it decreased by 31.4% compared to the previous year. The market share of Moveworks is 16.7% and it decreased by 11.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
April 2024
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