II. EU-U.S. Privacy Shield
PeerSpot complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and the United Kingdom to the United States. PeerSpot has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.
On July 16, 2020, the Court of Justice of the European Union issued a judgment declaring that the EU-U.S. Privacy Shield Framework is no longer a valid mechanism to comply with EU data protection requirements when transferring personal data from the European Union to the United States. That decision, however, did not relieve participants in the EU-U.S. Privacy Shield of their obligations under the EU-U.S. Privacy Shield Framework. The Company will continue to honor its commitments under the Privacy Shield and will rely on the Standard Contractual Clauses and/or on other appropriate legal bases for the transfer of EU personal data.
PeerSpot is responsible for the processing of personal data it receives, under each Privacy Shield Framework, and for the subsequent transfers of such personal data to any third party acting as an agent on PeerSpot’s behalf. PeerSpot will be liable under the Privacy Shield Principles if its agent processes such personal information in a manner inconsistent with the Privacy Shield Principles, unless PeerSpot proves that it is not responsible for the event giving rise to the damage.
Under certain conditions, as more fully described on the Privacy Shield website on this page, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
In compliance with the Privacy Shield Principles, PeerSpot commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact PeerSpot at: email@example.com
PeerSpot has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints concerning data transferred from the EU.
In addition, PeerSpot is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. PeerSpot may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
III. Personal Information We Collect
When you contribute posts and reviews, participate in our surveys (either directly, or through third party service providers), or provide any other Content to the Services through other means, we will collect all the information you provide. If you exchange messages with others through the Site, we may store these messages to deliver them and to allow you to manage them.
Please be aware that while some pieces of information that you provide to us would not be sufficient to identify you when seen by another User without any context, the combination of different pieces of information that you provide for viewing by other Users, or any contextual information, may allow other Users to identify you.
When you contact us by sending us an e-mail or when you use any of our contact forms, we will collect any information that is contained in (and/or attached to) your e-mail or text message, or that you enter into such forms.
IV. Personal Information Collected Via Technology
When you visit our Site or use our Services, your device is automatically providing information to us to enable us to respond and customize our response to you. The type of information we collect by automated means may vary, but generally includes technical information about your computer, such as your IP address or other device identifier. The information we collect also may include usage information and statistics about your interaction with PeerSpot. That information may include the URLs of our web pages that you visit, URLs of referring and exiting pages, page views, time spent on a page, number of clicks, platform type, location data, and other information about how you used our Site. We collect this information to help us provide a customized experience. We may display this information so that Users can learn more about other Users. We do not currently respond to 'do not track' signals and similar settings or mechanisms.
Automated means of data collection include the following:
V. Cookies Policy
We also collect information using “Cookies,” which are small text files placed on the internet browser on your computer or mobile device when you visit our Site, to help us identify you when you visit our Site. We may share Cookies with third-party advertisers or advertising networks to provide you with relevant, targeted ads. For detailed information on the Cookies we use, how we use them, the purposes for which we use them, and how you can control them, please refer to our Cookies Policy here.
VI. Use of Information We Collect
In general, information (including Personal Information) you submit to us, or to third parties that support us in collecting information, as well as information we collect about you via technology, are used by us to provide you and other Users with the Services, to respond to requests that you make, to improve our Services, and to operate, maintain, and improve the features, functionality, performance, and support of the Services. We may share your username, employer company size, employer industry, job title, photo, and browsing behavior with other Users. We do not display your email address or phone number on the Site. We do not reveal your company name to other Users unless you give us permission to display it.
We may also use your Personal Information to provide you with notifications related to your use of the Services, such as electronic newsletters or promotional e-mails.
To use certain services on our Site, such as downloading reports, you may be asked to provide Personal Information (e.g., your name, email address, employer name, or phone number). We may share your company size, employer name, browsing behavior, IP address, and other information we collect about you with our partners, sponsors, and advertisers (“Partners”). See our list of Partners here.
By sharing your information with us, you agree that (a) PeerSpot may share your name, email address, phone number, job title, company, and IP address with its Partners, and (b) PeerSpot and its Partners may contact you by way of email, telephone, mail, or other means of communication to provide you with access to Content, surveys, direct marketing, and promotional materials in connection with your activity on the Site.
If you do not want this information shared, you may opt out of our sharing this information with our Partners by contacting us at the email address set forth in the section entitled “Opting Out” below. In addition, you may contact a Partner directly if you have any questions about such Partner’s use of your information or if you would like to cease receiving communications from a specific Partner.
In addition to providing your Personal Information to our Partners, we provide your Personal Information to our Service Providers and Affiliates. See Section VIII below.
VII. Our Partners and Other Websites
Our Partners may include tracking technologies (e.g. cookies or web beacons) within pages on our Site. This is in order for our Partners to set and read their own cookies when you browse information about their companies. These tracking technologies are not subject to the control of PeerSpot.
VIII. Disclosure of Personal Information to Service Providers and Affiliates
In addition to providing your Personal Information to our Partners, we provide your Personal Information to third party service providers and suppliers who work on our behalf or with us to provide you with some of the services and features of the Services and to help us communicate with our Users (“Service Providers”). Our Service Providers, however, do not have any independent right to use your Personal Information for their own purposes not connected to PeerSpot. PeerSpot will always attempt to limit the information we provide to what is reasonably sufficient for our Service Partners to carry out their responsibilities to PeerSpot.
IX. Public Postings
One of the purposes of the Services is for Users to share product- and vendor-related information with other Users. Therefore, you should assume that any information that you post, including any Personal Information you may choose to provide (but excluding your email address and phone number), will be made available to other Users of the Services. If you post Content on our site, such Content may be made available to third parties and on third party websites. Any Personal Information you may choose to include in such Content may also be included within materials distributed by our Partners, but such Content will not include your email address or phone number. We may provide you with the ability to anonymously post certain comments, in which case we will not include your contact information (i.e., name, username, email address, or your employer) on the Site in connection with such comments. However, you should know that our internal records may associate your contact information with such comments.
X. Legal Basis for the Processing of Personal Information
PeerSpot relies on both consent and legitimate business interests for processing Personal Information.
For example, PeerSpot may process Personal Information with a User’s consent when a User agrees that we may process information that the User inputs into our Site or that we collect via our Site.
On other occasions, even in the absence of explicit consent, PeerSpot may process Personal Information pursuant to specific purposes which further our legitimate interests, provided that our legitimate interests are not overridden by the User’s reasonable expectations of privacy. For example, PeerSpot may process Personal Information pursuant to legitimate business purposes to respond to User inquiries, to fulfill User requests, to send Users relevant marketing information and offers, to provide Users with more relevant ads and content, to complete transactions, to provide customer service, to send administrative information, and to personalize Users’ experiences with the Site.
In addition, PeerSpot may process Personal Information where PeerSpot is required by law to do so.
XII. Opting Out
If you wish to exercise any of your rights in relation to your Personal Information, including exercising your opt-out rights, please send us an email to firstname.lastname@example.org.
You may access, modify, or delete your Personal Information by logging into the service and visiting the My Profile page.
We may send newsletters or promotional communications to our users. To unsubscribe to these communications, you will be required to click an "Unsubscribe" link in these emails and confirm the email address for which you would like to unsubscribe.
You may request that your Account be terminated and that your Personal Information be deleted by sending an email to email@example.com. Any termination of your account may involve deletion of your Account information from our live databases and all the information and data stored for such Account in the Services. PeerSpot will not have any liability whatsoever to you for any termination of your Account or the related deletion of your information.
You may request a copy of the Personal Information we store about you by sending an email to firstname.lastname@example.org. You may also request that PeerSpot transfer your information or provide you with copies of your information to enable the transfer of your information to a third party.
When we delete Personal Information that we have collected from or about you, it will be deleted from our active databases but may remain in our archives. Although PeerSpot may deactivate a User’s registration pursuant to their request, it may continue to retain the User’s information for legitimate business purposes as set forth above.
We process the Personal Information of potential Partners for certain legitimate business purposes related to their request to receive information about our business-to-business services or to schedule a demonstration of our online, media, marketing, or data services products or programs. In the event that potential Partners do not wish to receive further marketing or sales emails from PeerSpot, they may opt-out of receiving additional emails by way of following the unsubscribe mechanism provided at the bottom of emails sent by PeerSpot.
XIII. Privacy of Minors
Our Site and Services are directed to professionals. If you are not 18 or older, you are not authorized to use the Services. We do not intentionally collect or maintain information in the Services from those visitors and Users of the Services who are under 13 years old. If you learn that a child under 13 has provided us with personal information without consent, please contact us.
XIV. European and California Privacy Rights
California residents may request, free of charge, a list of what personal information (if any) we have provided to a third party in the preceding year for that third party’s direct marketing purposes. You may make one request per calendar year. In your request, please attest that you are a California resident and provide a current California address. You may request this information in writing by contacting us at the email address set forth in the section entitled “Contact Us” below. Please allow up to thirty (30) days for a response.
If you are a European Resident, you have the right to access your personal data, and the right to request that we correct, update, or delete your personal data. You may object to the processing of your personal information, ask us to restrict processing of your personal information, and request portability of your personal information. Similarly, if we have collected and processed your personal information with your consent, then you may withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal. For more information please contact us at the email address set forth in the section entitled “Contact Us” below.
XV. Data Retention
XVI. Security and Confidentiality
PeerSpot has put in place commercially reasonable and appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, no company, including PeerSpot, can fully eliminate security risks associated with Personal Information. PeerSpot has implemented technical, organizational and administrative measures which are generally accepted by the industry to protect the Personal Information in its possession. These measures include, but are not limited to, the implementation of current security technologies and processes to protect your information from loss, misuse and unauthorized access, disclosure, alteration or destruction. In particular, our security systems include authenticated access to internal databases, audits of processes and procedures, reviews of overall web security, and the use of restrictions of access to Personal Information in our possession. Additionally, we use encryption (e.g. HTTPS) to protect data transmitted to and from our Site.
XVIII. Contact Us