Cisco Provider Connectivity Assurance vs Dynatrace comparison

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Executive SummaryUpdated on Dec 28, 2025

Dynatrace and Accedian Skylight compete in the application performance management category. Dynatrace has the upper hand due to its advanced AI capabilities.

What features are offered by Dynatrace in comparison to Accedian Skylight?

Dynatrace offers AI-driven performance monitoring, detailed analytics, and automated root cause analysis. Accedian Skylight offers network performance insights, visibility into network health, and real-time monitoring.

What areas of improvement can be found in Dynatrace in comparison to Accedian Skylight?

Dynatrace could improve its integration options, customization capabilities, and user interface complexity. Accedian Skylight needs better documentation, an enhanced user experience, and more comprehensive reporting features.

How is the ease of deployment and customer service of Dynatrace in comparison to Accedian Skylight?

Dynatrace’s deployment is swift and straightforward, with solid customer support, though users sometimes find it complex. Accedian Skylight has smooth deployment but receives mixed feedback on support quality.

What setup costs and ROI can be seen with Dynatrace in comparison to Accedian Skylight?

Dynatrace users acknowledge higher setup costs but feel that the advanced features justify the expense through substantial ROI. Accedian Skylight users find its cost-effective pricing model appealing, but ROI feedback suggests varied experiences.

To learn more, read our detailed Cisco Provider Connectivity Assurance vs. Dynatrace Report (Updated: March 2026).

Cisco Provider Connectivity Assurance vs. Dynatrace

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Provider Connectivity...

Ranking in Application Performance Monitoring (APM) and Observability

45th

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Monitoring Software (45th)

Dynatrace

Ranking in Application Performance Monitoring (APM) and Observability

2nd

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

359

Ranking in other categories

Log Management (5th), Mobile APM (2nd), Container Monitoring (2nd), AIOps (2nd), AI Observability (3rd)

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cisco Provider Connectivity Assurance is 0.7%, up from 0.3% compared to the previous year. The mindshare of Dynatrace is 6.0%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
Dynatrace	6.0%
Cisco Provider Connectivity Assurance	0.7%
Other	93.3%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Pifu Lin

Senior System Engineer at DYNASAFE TECHNOLOGIES PTE. LTD.

Addresses connectivity issues with real-time monitoring while offering good local support

I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and quality use. This involves addressing network device issues, specifically Cisco network devices One…

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Manish Indupuri

senior DevOps engineer at a tech services company with 10,001+ employees

AI-driven insights have reduced downtime and improved cross-team collaboration

We encountered some challenges while using Dynatrace. Although the initial setup was smooth, fine-tuning alert thresholds and custom metrics took some time. Another challenge was that Dynatrace charges based on host units, so we had to carefully plan our agent deployments. The licensing model is expensive. Additionally, the complexity of setup is an issue. While OneAgent and auto-discover services are powerful, the setup is more complex compared to other tools such as Prometheus and Grafana. These integrations are simple and basic, but Dynatrace setup requires more complexity based on the environment. For new users wanting to use Dynatrace, it is difficult. However, the AI-related solutions and metrics took us to the next level for identifying and fixing things. Dynatrace requires an agent for operation. OneAgent is powerful, but it is also resource-heavy. On lightweight nodes or older systems, the agent can slightly impact performance. If Dynatrace could implement a lightweight agent behavior, we could make things faster. Additionally, if Dynatrace could add a long-term retention policy so that we could store more data and find fine-grained details, that would help us. While Dynatrace managed edition supports on-premises deployment, the SaaS version depends on cloud connectivity. For highly regulated or air-gapped environments, setup and updates can be challenging. Although the initial setup is smooth, if someone wants to fine-tune it and fully understand the tool end-to-end, it could be tricky.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One valuable feature we have is real-time monitoring for connection issues."

"This solution has helped to improve the interaction between our network, datacenter, and application teams. I have used other tools, but this tool can pinpoint the root cause of my application or network issue in the majority of the cases. So, it helps different divisions or groups in the IT department to troubleshoot together and get an issue resolved. This tool helps a lot in our day-to-day networking application and IT operations."

"We have found this to be a very valuable toolset, and has paid for itself several times over."

"When a remote contact complains about a slow application, we can immediately pinpoint the cause of concern."

"The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread."

"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."

"The pricing of Accedian Skylight is really good; the sensors are low cost, their licensing model lets clients start small and grow as they need without being forced into expensive appliances or subscription models, and that is one of the things that we really like about offering it to our clients because they are not left out getting the right sort of information straightaway."

"The performance of Accedian Skylight is better than other vendors."

More Cisco Provider Connectivity Assurance pros

"If you look in the APM sector, it is a very nice package to install."

"It is really comfortable and easy to use for application monitoring. We are able to see and go deep into the problem. We didn't have any issues with this product."

"Reduced incidents, as alert monitoring aids in quicker resolution of events."

"It gives more visibility into all the coding (the black screen). It gives a nice screen. You can see ups and downs. You can see where the traffic is getting impacted, more on the convergence side."

"Being able to offload problem handling and root-cause analysis, and get to the point analysis of complex systems is something that I have not seen with my eyes, and in this depth, in any other IT solution to date."

"Dynatrace has reduced the time it takes to detect the service failing in production."

"It helps developers fix old and new problems, helps businesses to understand conversions, statistics, and service health."

"Dynatrace is a single platform. It has all these different tools but they are actually all baked into the OneAgent technology. Within that OneAgent... you have the different tool sets. You have threat analysis, memory dumps, Java analysis, the database statements, and so on. It's all included in this OneAgent. So the management is actually quite easy."

More Dynatrace pros

Cons

"Combination with Avaya switches pose some problems."

"Human resource costs can be high when dealing with connection issues."

"The Accedian Skylight user interface still has room for improvement."

"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."

"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."

"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."

"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."

"We have encountered problems with the license that is connected to the hypervisor on which the virtual appliance is deployed."

More Cisco Provider Connectivity Assurance cons

"I'd like to see the UI a bit more polished. For example, I saw a demo of the dashboards here at the Perform 2018 conference. There was a table of these widgets, but they're not sorted alphabetically and there's, like, 50 of them. So if you want to find your widgets, you're of scrolling up and down. So small features, being able to search for widgets, that things are more categorized; just a bit more focused on the user experience."

"I'd like to see native support, because we're launching native apps in multiple countries so we really want to have a really good feel for how those apps are going and how well they're performing, if there are issues."

"Sometimes we get incidences during the US morning when we are not at the office. If I can get the benefit of a solution, which can alert us and solve itself. It is an automation thing where we do not want to wake up late at night and work on the application."

"It needs a better way to figure out how to dig deeper into the details, e.g., sometimes we have to wade through multiple logs, etc."

"The messaging layer is not really capturable and measurable right now."

"Better root cause detection and improve root cause categories. In some cases, the root cause points out only a clue of what has happened."

"Product reporting still needs improvement."

"They need to develop how to capture the JDBC and MBeans metrics."

More Dynatrace cons

Pricing and Cost Advice

"The pricing is cheaper than other competing products, which is better for our budgets."

"It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."

"We understand there's a significant cost difference, but have yet to investigate fully."

"The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It is an expensive solution."

"Pricing is a little bit expensive."

"It provides value and the cost is not huge."

"The price is competitive overall, depending on the type of customer."

"If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."

More Cisco Provider Connectivity Assurance pricing and cost advice

"Its price is quite high. Although it is worth it, it would be better if its price is reduced. They base their prices around licensing. Their prices are based on agent licensing and consumption licensing. Both of these can be a bit cheaper, but if they are the best in the market, as I consider them to be, I assume that their prices will be higher. They are delivering the product for that price."

"Pricing is based on the number of servers monitored, so for big applications, it is a bit expensive."

"We have not fully been able to get the full value out of the product. It is expensive compared to other things that we have had in the past. Paying that much and not being able to get the full return on the product is a downgrade. "

"Its license is a bit expensive. We renew it yearly."

"We purchased a subscription for one year and it is an expensive solution for a large enterprise like ours."

"I have not been able to observe more than 1% overhead, despite Dynatrace saying that it can be slightly higher in some situations."

"I would like to see them improve on their licensing and the cost. It's been a challenge for us because the way they have it broken out right now, you have to buy it by units. It's hard for us to know where to put those units because our company is broken up into all these different business units, so it's been challenging in that sense. I just would like to see them improve that model a little bit."

"The product is definitely worth taking a look at. Be aware that it is probably more pricey than other options on the market, but there are a lot of capabilities. Dynatrace has an eye toward the future and the computing and monitoring needs that we are gonna need for the cloud. "

More Dynatrace pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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884,976 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

11%

Financial Services Firm

Government

Financial Services Firm

21%

Manufacturing Company

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	6
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	78
Midsize Enterprise	50
Large Enterprise	299

Questions from the Community

What needs improvement with Accedian Skylight?

Human resource costs can be high when dealing with connection issues. I require more tools to file and resolve these issues efficiently.

What is your primary use case for Accedian Skylight?

What advice do you have for others considering Accedian Skylight?

I'd rate the solution eight out of ten.

Any advice about APM solutions?

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...

What cloud monitoring software did you choose and why?

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

ThousandEyes vs Cisco Provider Connectivity Assurance

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Product Reports

Cisco Provider Connectivity Assurance

Download Cisco Provider Connectivity Assurance product report

Cisco Provider Connectivity Assurance report

Download Dynatrace product report

Also Known As

Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision

No data available

Overview

Cisco Provider Connectivity Assurance is known for its user-friendly approach to network analysis and performance monitoring. It excels in real-time diagnostics, helping organizations quickly resolve network issues and optimize performance effortlessly.

Cisco Provider Connectivity Assurance focuses on comprehensive network troubleshooting and performance monitoring, assisting in identifying bottlenecks and analyzing applications. Real-time data collection and evaluation ensure IT infrastructure efficiency. With active monitoring of latency, jitter, and throughput, users maintain smooth operations across multiple sites and applications. While highly effective, improvements in data handling, protocol support, and dashboard aesthetics are suggested to enhance user experience.

What are the key features of Cisco Provider Connectivity Assurance?

Flow Matrices: Advanced analysis of network paths and traffic distribution.
SQL and DNS Analysis: In-depth insights into database and domain queries for troubleshooting.
Bandwidth Assessment: Evaluation of network capacity and utilization for performance optimization.
Real-time TWAMP Monitoring: Tracks network performance using Two-Way Active Measurement Protocol.
Application Performance Modules: Monitors the performance of various applications and services.
Customizable Dashboards: Personalized views for tracking critical network metrics and trends.
PCAP Capturing: Detailed packet analysis using tools like Wireshark for deeper insights.

What benefits and ROI should users look for in reviews?

Ease of Use: Intuitive design allowing users to swiftly diagnose network issues.
Comprehensive Monitoring: Enhanced visibility of network activity for better control.
Performance Efficiency: Optimization of throughput, reducing downtimes and improving service delivery.
Cost-Effectiveness: Balances features and functionality with competitive pricing for better ROI.

In industries such as telecommunications and finance, where network reliability is crucial, Cisco Provider Connectivity Assurance offers critical network performance insights. It supports high-demand environments by providing data-driven decisions, ensuring infrastructures handle increased loads efficiently.

Cisco

Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.
OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.
PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

What does Dynatrace offer?

Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.
Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.
Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.
Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.
Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.
Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

Reviews from Real Users

Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

Sample Customers

T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express

Cisco Provider Connectivity Assurance vs. Dynatrace