Best Contact Center Platforms

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Contact Center Platforms solutions mindshare

As of July 2024, in the Contact Center Platforms category, the mindshare of Amazon Connect is 33.3%, up from 27.7% compared to the previous year. The mindshare of Genesys Cloud CX is 25.0%, down from 27.2% compared to the previous year. The mindshare of Five9 is 16.7%, up from 9.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
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Contact Center Platforms experts

Daniel Calatrava - PeerSpot reviewer
Nizamuddeen TZ - PeerSpot reviewer
Venkata Maniteja Alapati - PeerSpot reviewer
Rajni Kumar Jha - PeerSpot reviewer
Subhransu Nayak - PeerSpot reviewer
Ashish Lata - PeerSpot reviewer
Gaurav Ranjan - PeerSpot reviewer
Amanda Osier - PeerSpot reviewer

Contact Center Platforms Q&As

Read answers to top Contact Center Platform questions. 792,483 professionals have gotten help from our community of experts.