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Top 8 Contact Center Platforms

Genesys CloudRevation LinkLiveAmazon ConnectFive9Avaya IX Contact CenterCisco FinesseZendesk TalkAspect Unified IP
  1. It was flexible and it worked well for us, and that was important. We used it in a changing situation. We were making up algorithms and procedures on the fly, and to have a system that could follow that was very helpful.
  2. It's scalable, it's fast, and it is very robust.
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