We performed a comparison between Akamai mPulse and Dynatrace based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Management (APM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The VPN is one of the solution's most valuable features for us."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"It does everything we wanted it to do."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"The monitoring so far has been good and we are happy with it."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"The simplicity of the dashboard is very good."
"The most valuable feature is the solutions overall performance. It is very efficient and accurate for our usage."
"Dynatrace has reduced our total headcount in operations and the mean time to detect and resolve problems. As a result, those challenging offline times are much shorter, if not non-existent, because of this solution."
"The initial setup is easy."
"Having OneAgent is the most valuable feature of Dyantrace, as well as the monitoring."
"The agent deployment is the most valuable. You don't need to do any configuration. You just deploy the agents, and it can automatically detect your infrastructure. That was the greatest feature that we saw in Dynatrace. If there is any database, it can detect it automatically and present everything to you."
"It is a very good APM tool. There is a lot of thorough scanning of services and applications. It has got great monitoring features."
"Dynatrace is heavily automated which is a big advantage. You don't have to configure a lot, it installs and it runs straight away. There's direct return on investment and you can focus on more interesting stuff than always have to configure and change the configurations. Issues or problems in detection is also fully automated, which is great."
"The solution is amazing, it does well when you need to use it."
"The product allows us to build preferred/customized business transactions to track complex transactions. UEM (User Experience Monitoring) agents track user experience on webRequests. The advantage is that Dynatrace correlates the measures on the devices with those on the backend servers, giving us an end-to-end view of the transaction, from the user's phone deep into the backend servers."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"It would be nice if there were pre-made dashboards."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"They should bring the pricing down to be more competitive."
"The solution is quite expensive."
"In the next release, I would like to see the possibility of sharing the metric from this solution with other solutions."
"There should be more visibility for network performance monitoring. There should be more metrics for things like 5G and IoT. That would be the main thing because they've moved more to mobile performance rather than fixed networks."
"Pretty much every month there are new features. However, its information on those new features is scarce."
"They're doing vulnerability assessments of the application stack by using OneAgent. It's a never-ending story if you are trying to be sure your application is also secure."
"The licensing part is complicated or not transparent. It is very difficult to assess the number of licenses for a prospect. You have to do a PoC, and calculating the number of licenses for two years or three years is sometimes very difficult. It also depends on each case. There are multiple types of licenses. Sometimes, you need only one of them, and sometimes, you need all of them. This is an area for improvement."
"Dashboards and monitoring capabilities can be improved for monitoring applications in Azure. In Azure, it would be cool to be able to monitor network consumption as well as flow communication."
"They could also, develop an observability platform where you could have the ability to inject events, locks, and traces."
"I would love to see Dynatrace get more involved in the security realm. I get badgered by so many endpoint protection companies. It seems like a natural fit to me, that Dynatrace should be playing in that space."
"Its price, for sure, should be improved. Its price is quite high. Other than the price, there are always improvements to be made as technologies change. When we move into cloud-based technologies, Dynatrace will also have to adapt so that they can monitor those as well. It should have the adaptability to quickly transform to monitor those new technologies."
Akamai mPulse is ranked 43rd in Application Performance Management (APM) with 1 review while Dynatrace is ranked 1st in Application Performance Management (APM) with 36 reviews. Akamai mPulse is rated 8.0, while Dynatrace is rated 8.8. The top reviewer of Akamai mPulse writes "Efficient, flexible, and requires low maintenance". On the other hand, the top reviewer of Dynatrace writes "Gives us very deep visibility into both user actions and systems interactions, including a view inside containers". Akamai mPulse is most compared with New Relic, Datadog, AppDynamics, Splunk and Google Stackdriver, whereas Dynatrace is most compared with Datadog, AppDynamics, Splunk, Azure Monitor and Elastic Observability.
See our list of best Application Performance Management (APM) vendors.
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