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Akamai Logo
1,070 views|861 comparisons
66% willing to recommend
Dynatrace Logo
46,602 views|28,133 comparisons
95% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Akamai mPulse and Dynatrace based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Enables dynamic injections from within the product which is great.""The most valuable feature is the solutions overall performance. It is very efficient and accurate for our usage."

More Akamai mPulse Pros →

"Its monitoring and key purpose capabilities are the most valuable. It provides the root cause of problems and helps peers join the war room.""I think one of the most valuable features is the Dynatrace API, for both metrics and configuration.""The geographical view provides a nice visualization of performance on a map.""​We have substantially lowered incidents in our organization.""Complete visibility into end-to-end user transactions.""The ability for Dynatrace to identify the root cause of problems in a timely manner through its powerful AI capability and dependency mapping is a real value add for the service that we offer.""The Transaction Flow diagram and the class and meta level information, those are really key selling points in the automation for AppMon. Also, the meta level instrumentation and the dashboards that most of the people use in our organization.""We use the Dynatrace AI to assess impact. Because it links to real users, it is generally pretty correct in terms of when it raises an incident. We determine the severity by how many users it is affecting, then we use it as business justification to put a priority on that alert."

More Dynatrace Pros →

Cons
"The end-to-end distributor tracing connectivity isn't there.""In the next release, I would like to see the possibility of sharing the metric from this solution with other solutions."

More Akamai mPulse Cons →

"It still has a long way to go to reach that single pane of glass.""The products or company go through a rebrand/renaming about once a year, which creates some confusion with our customers.""​The AppMon 6.5 is problematic in configuring. It is little finicky. When we configured the JVM, it did not work.""I would like to have the ability to share live data with selected third parties so that they can see how their product is performing for our company.""While designing the business dashboard, I encountered various bugs that impacted my work.""C language integration requires manual implementation through the SDK, which is rather difficult and time consuming.""If there was something that could be done at a local developer's station, something like, "Hey, here's a hint, this thing looks like it might not be optimized," or the like. I think more development features, to hedge that performance would be good.""We ran into a problem where the Dynatrace JavaScript agent is returning errors, and it's very apparent that there's a problem. However, the customer support will ask us for seemingly unnecessary details instead of looking at our dashboard through their account to see what the problem is. They ask us for a lot of details not really related to solving the problem. As a result, we still have a few issues that were never resolved. They're not major issues, but they're kind of frustrating."

More Dynatrace Cons →

Pricing and Cost Advice
Information Not Available
  • "Pricing is based on the number of servers monitored, so for big applications, it is a bit expensive."
  • "Licensing is a bit complicated for Dynatrace, and pricing is dependent on how much your organization invests."
  • "We found an issue within the first week of ownership that has been costing us more than the entire license cost."
  • "Product pricing can seem a little over complex, however this is minor and does not detract from the benefits of the solution."
  • "Getting the first agents installed, getting information, and coverage in a initial set of systems can be done in hours and with a low cost entry point."
  • "Price (of the product) is a major concern for all the clients I work with."
  • "The licensing model is confusing in solutioning clients for the number of hosts needed to deploy."
  • "The product is superior to others, but it comes with a price tag that is often difficult to position back to clients."
  • More Dynatrace Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Enables dynamic injections from within the product which is great.
    Top Answer:The end-to-end distributor tracing needs some work because the connectivity from the user to the backend wasn't there. Akamai mPulse was not able to deliver on our requirements regarding observation… more »
    Top Answer:The primary use case of mPulse is for real-time user monitoring. Our use case was to observe the entire platform from the user all the way to the backend system and that's what it did. It's all in the… more »
    Top Answer:The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not… more »
    Top Answer:While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything else… more »
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Ranking
    Views
    1,070
    Comparisons
    861
    Reviews
    1
    Average Words per Review
    457
    Rating
    5.0
    Views
    46,602
    Comparisons
    28,133
    Reviews
    15
    Average Words per Review
    468
    Rating
    8.5
    Comparisons
    New Relic logo
    Compared 26% of the time.
    Grafana logo
    Compared 14% of the time.
    Datadog logo
    Compared 13% of the time.
    AppDynamics logo
    Compared 10% of the time.
    Sentry logo
    Compared 7% of the time.
    Datadog logo
    Compared 18% of the time.
    New Relic logo
    Compared 12% of the time.
    AppDynamics logo
    Compared 10% of the time.
    Azure Monitor logo
    Compared 6% of the time.
    Also Known As
    SOASTA mPulse
    Learn More
    Overview

    Akamai mPulse is a real user monitoring (RUM) solution that gives performance engineers, administrators, and developers the ability to effortlessly visualize website functionality issues and identify ways to improve processes that conventional testing protocols do not find. mPulse gives users usable scenarios to better understand how processes such as user interactions, visual progress, and third-party resources may be disrupting the overall user experience and application delivery.

    mPulse enables users to take a deep dive into the specific performance issues and complete comprehensive error analyses, to thoroughly understand the effect on critical user interactions such as conversions, page views, and more.

    mPulse gathers and delivers data on an organization's website’s performance and metrics on user web browsing experiences. The mPulse feature “Boomerang” is a JavaScript Library that monitors the website page load time. Boomerang has a unique plugin architecture and works with all websites. The Boomerang feature is embedded on each page of an organization's website.

    mPulse works seamlessly with Akamai solution Ion, so the RUM data can be instantly gathered once the Luna Control Center has been activated. Ion instantly attaches Boomerang to the organization’s web properties; there is no need to change the website code.

    Akamai mPulse Benefits

    • Third-party monitoring: mPulse enables users to effortlessly monitor and visualize the effect that third-party vendors, resources, and scripts may have on the organization’s web properties.

    • Real-time intuitions: RUM data is continually being gathered, so users are able to instantly experience changes in user performance during every critical event. Users are able to respond immediately and make corrections or amendments as needed. Additionally, mPulse integrates effectively with other third-party notification solutions, such as Slack, PagerDuty, and webhook API support.

    • Framework integrations: mPulse integrates with many of today’s popular single-page application (SPA) frameworks, such as React.js, Backbone.js, Angular.js, Ember.js, and even some custom frameworks. mPulse has the ability to also be seamlessly integrated in Non-SPA websites.

    • Intuitive feedback: mPulse gathers data and creates workable solutions so users have a better understanding of how objects, images, or even entire pages are affecting user behavior. Users can gather numerous metrics (custom or advanced) to achieve a better, more complete understanding of ways to improve the user experience with the application or website.

    • Custom metrics and timers: With mPulse, users can effortlessly create custom timers to discover important performance sessions unique to the application. The mPulse dashboard allows users to set up trackers for numerous metrics, such as:

      • First image load time
      • Sidebar load time
      • Page load times
      • Third-party resource content load time

    • mPulse Beacon API: This valuable benefit allows users to send custom metrics from mobile and web applications to mPulse. This gives mPulse greater flexibility and usability to frameworks and platforms that can make HTTP calls. Representational State Transfer (REST) interface is included and is able to be used by any web application using any language running on the platform. There is also a Beacon API library for JavaScript. This option is available from the dashboard by creating a new application and an API key.

    Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

    Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

    • Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.

    • OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.

    • PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

    What does Dynatrace offer?

    Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

    • Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.

    • Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.

    • Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.

    • Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.

    • Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.

    • Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

    Reviews from Real Users

    Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

    Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

    A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

    Sample Customers
    Nordstrom, Gatwick, DirecTV, MSN, SquareSpace, SAP, Lenovo, Hallmark, myspace, Intuit, Kentucky Derby, Toys "R" Us, Netflix, Newsweek, The Washington Post, Lowe's, Nike, REI, Apple, Sears, Verizon, Wendy's, Huawei
    Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company12%
    Retailer10%
    Government7%
    REVIEWERS
    Financial Services Firm28%
    Insurance Company9%
    Computer Software Company9%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Educational Organization27%
    Financial Services Firm18%
    Computer Software Company8%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business14%
    Large Enterprise86%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise11%
    Large Enterprise74%
    REVIEWERS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise33%
    Large Enterprise56%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    767,847 professionals have used our research since 2012.

    Akamai mPulse is ranked 51st in Application Performance Monitoring (APM) and Observability with 6 reviews while Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews. Akamai mPulse is rated 6.6, while Dynatrace is rated 8.8. The top reviewer of Akamai mPulse writes "Lacking in regard to observation of the entire platform but does dynamic injections from within". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". Akamai mPulse is most compared with New Relic, Grafana, Datadog, AppDynamics and Sentry, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.